user
Mattress Firm Natomas
3711 Truxel Rd Ste 150, Sacramento, CA 95834, United States
Appearance
Mattress Firm Natomas
Comments
B-
Review №1

Les was absolutely amazing! We stopped by with little time to checkout the mattresses in store. We had the intent to just browse and shop around. Les introduced himself right away and helped us with the budget we had. He was professional and understanding of what we needed. He is extremely knowledgeable with the products and that made my husband and I comfortable knowing we where in good hands. He answered all of our questions and was the best costumer service we have experienced in years. If you need honest knowledgeable help go and ask for him. You will not be disappointed. We made the purchase in about 30 min and everyone who has purchased an investment as that is what a mattress is knows that’s unheard of. Les made this possible by listening to what we where looking for. This was such ans easy painless transaction. We are very thankful for his help and will be back to see him when we need to replace the other beds.

Je
Review №2

Searching for a mattress can be real confusing. Walking into a store with 30 or so beds feels quite overwhelming to say the least. This time was different. My husband and I have two very different sleep styles, so getting the right mattress for both of us is quite challenging. Kevin From the Natomas mattress firm took the time to educate us on the different types of mattresses, what they do and why that do it. Coils, springs, foam etc. Kevin also made it feel like a seamless process to eliminate all the mattresses that didn’t fit our needs and it helped us to zero in on just a handful that we could give our attention too. Kevin made the process of elimination easy and we never felt rushed to make a decision. My husband and I never once felt like Kevin was trying to “just make a sale” or try to only show us the most expensive bed. We feel like we walked out of that store with the right mattress for us we are very happy with our purchase. We felt that Kevin took the time to get to know our needs and he made sure that we were confident in our decision before we left.We also brought our 3 sons with us, grade school age. Kevin was super accommodating to them as well. Over all 6 stars if I could.

Lo
Review №3

Les was great! I walked into the Town and County location 20 minutes before close and he stayed with me to make sure that I got exactly what I needed. Im going through a fairly serious breakup with my partner, after he had also sold our spare mattress out from underneath me.... Leaving me with nothing to sleep on. I cannot express enough gratitude to Les for being extremely empathetic to the fact that I was having to sleep on the floor while I am dealing with this situation and hosting house guests.It turned out that his store location didnt have the latex mattress I ultimately wanted so he called ahead to one of the other stores and arranged for me to see and test the right model. Since it was late and the stores were closing, Les made sure that he contacted the employees of both locations to let them know my situation so they would be able to help me first thing in the morning since he would be at a different store and couldnt handle the transaction in person. He arranged for same day delivery, a 10 year warranty on the purchase - and even set me up with a special discount on a massaging bed base, sheets, and mattress protector.I am so thankful for Les, and for the other staff members. The delivery went incredibly smoothly, the guys even showed me how to disassemble the bed base when I am ready to move it into the correct room since I have to paint it before putting furniture in there again.FIVE STAR SERVICE ALL THE WAY FROM BEGINNING TO END! THANK YOU LES, AND EVERYONE ELSE WHO HELPED!

jo
Review №4

I want to express my great appreciation to the technician who received my text message. They were very patient and did not judge my request. The person stayed on line with when my tempurpedic would not function. When they gave me a referral number to solve my problem, found out the following:However, the referral number technician said my adjustable was no longer with temperpedic. Gave me another referral number!!!The prior technician stayed on-line with making sure my problem was solved.Suddenly and unexpectedly the technician found the manual to my adjustable bed!!! I want to thank the technician for excellent customer Svc.

An
Review №5

We went in to get a new mattress and was immediately greeted by Kevin. He made us feel safe and comfortable throughout the whole process. We were on a budget but needed a good and dependable mattress. He met our needs and went above and beyond to get us the best deal. Thank you Kevin!

Sh
Review №6

Great service! Hannah was very attentive and patient explaining the options to us. We liked the selection and are looking forward to the delivery of our new bed.

Li
Review №7

I had not purchased a mattress in over 10 years so not aware of options and cooling technology. My questions were answered, the salesman provided additional helpful info, I didn’t feel pressured at all, and prices and inventory were good. I would absolutely return and recommend to others.

Li
Review №8

Great place to find low- key help in selecting the perfect bed. Kevin is very helpful and delightful to meet. This is our third purchase from this company. We have been satisfied each time.

Am
Review №9

Quickest mattress purchase ever! Went in knowing what I wanted and the sales person showed me exactly that. No upselling, just good listening and provided great options.

Mb
Review №10

I have come to this Mattress Firm Location over the years and have always had a good experience. Kevin Azavedo one of the Sleep Experts at this location has gone above and beyond to make sure I have had a good customer service experience, even when I’ve had to exchange mattresses. Thank you for the customer service!

Da
Review №11

Kevin Azevedo helped me with a king box spring that was the only item I was shopping for. I like his customer service so well that I also purchased a beauty rest mattress from him.Customer service is big on my list and Kevin is good ppl.

Am
Review №12

Easy quick process and great customer service. Was able to get next day delivery and was not hassled into buying anything we didn’t need. Also, we stayed within our budget👍

Ka
Review №13

I had a fantastic experience with Madison. She was helpful, knowledgeable, and kind. I am glad I got her to help me.

Je
Review №14

Had a great experience buying a mattress here. Kevin was thorough in showing us the different products and taking time to make sure we got the one we liked best. Way better than buying a car! Very fair prices.

St
Review №15

I had a really amazing experience at Mattress Firm in Natomas. I usually hate going to mattress places due to sales not respecting your budget! But DJ (the sale representative) was so helpful, knowledgeable, and didn’t try to push a mattress I couldn’t offer! And I appreciate that. He also took the time to understand what I wanted and needed. He truly was the best! I was out of the store in less than an hour. Great experience overall.

Wh
Review №16

Excellent customer service. The man I worked with was so nice and helpful. He also got me a great deal. His name was Lester Peterson Jr

Ma
Review №17

Would highly recommend! I’m a first timer when it comes to mattress and I’m glad Lester was there. He really helped me understand the difference between each mattress and helped me decide the best one for me. Great customer service and super helpful!

Ma
Review №18

Madison was the absolute best at this location. She was helpful, not pushy, took the time to let me try all the options that were available. I came at the beginning of a sale weekend and received a killer deal. Will be returning here in the next few months to do an upgrade on some other mattresses in the house!

Te
Review №19

The customer service received warrants a five star review. My wife and I dared to shop for a mattress at the Truxel location with our busy and mouthy and tired 1 year old. Instead of turning into an unpleasant experience, Lester took it all in stride. He was patient, thorough friendly from the time we entered until we left. His professionalism factored into our purchase and I wouldn’t hesitate to recommend this location to future customers.

Ev
Review №20

The young man I dealt with, went out of his way to help me get the exact mattress I was needing. I am very grateful. So thank you. PS. And I would go back again.

ch
Review №21

DJ is the best! He was patient, informative, zero pressure, personable. Over the years I’ve purchased several mattresses from Mattress Firm and DJ was by far the best. I loved how he listened to me, my unique needs and helped me find the perfect fit without sounding like a salesperson who is just trying to make a sale. I’m recommending DJ more than Mattress Firm....find him.

El
Review №22

Mattress firm has great customer service i had the pleasure to meet Kevin i had looked at the reviews hes great excellent customer service.

Da
Review №23

We purchased the Purple Mattress about 3 months ago. It was great for me but to firm for my wife. We were able to return the mattress with no problems, minus a $126 restock fee, but the base was a nonrefundable product. I will return to purchase a mattress again. I highly recommend this store and their employees.

St
Review №24

I went looking for a spare room bed. Hannah was knowledgeable, helpful, friendly and honest. I made my purchase and she gave a very nice discount! I will definitely go here again when I need another bed. The price even without the discount was great and there’s nothing better than a low pressure sales person. Thank you Mattress Firm and Hannah! You made everything easy and affordable!

Pa
Review №25

Needed a box spring delivered and set up for my son who had been injured in a car/bike accident and needed his bed raised up! Madison got it there in less than 24 hours. Very good fast service. I w go back to buy my new bed.

De
Review №26

Madison is a superstar!!! Excellent customer service and patience. She made the experience fun and stress free. I would definitely recommend her at this location!

Sa
Review №27

My husband and I went to the Natomas store to find a mattress that fits our need and budget. Kevin was so helpful that we found what we need in less than 10 min.

Wi
Review №28

Best service we have experienced purchasing a bed by far! Jennifer was absolutely amazing. She was so patient with us while we asked a million questions. She showed us all of our options so we could make an informed purchase. Financing was a breeze and delivery exceptional. We purchased our bed at 1:30 and our bed was delivered at 3:45 the same day! Delivery crew was fast and precise with here we wanted it and how we wanted it set up. We will highly recommend Jennifer to all of our family and friends!

Ma
Review №29

I am very satisfied with the service and the quality of my Purchase. Very good customer service!!

La
Review №30

Was mattress was delivered the day after I purchased. Everything went quickly and smoothly, from purchase to delivery.

Me
Review №31

Bought a king size mattress with Les today. Great buying experience. Told Les our budget and what we were looking for, and he worked his magic. I liked how the staff were helpful without pressure to purchase anything, especially no pressure to buy the most expensive mattress on the floor. Instead, they let you peruse at your own leisure, make a decision on your own, but then also are there to help with questions.Highly recommend this location...Thanks Les!!!

Ja
Review №32

We visited this location just to browse for mattresses and see our options. Christopher Ramirez approached us and introduced himself, asking what we were looking for. We described to him our need for independent adjustable mattresses for two sides and he showed us the various options they have at the store. He worked within our budget and provided a quote for the best bang for our buck package that covers all our needs. Suffice it to say, the deal was so good we decided to purchase it right there and then. I valued Christopher’s courtesy, politeness, and professionalism in our visit and would recommend purchasing with him.

Sa
Review №33

Good experience, knowledgeable and professional. We needed a twin mattress and box spring for a captains bed. The sales associate stated that we could make it work and that the mattress and box spring weight would not break the bed.Better price for same quality mattress then Costco which doesn’t happen often.Thank you

5f
Review №34

I decided to go to Mattress Firm to get a queen size bed frame. I was referred by my sister who prior had bought 3 bed frames from the company. Immediately when I walked in a woman said hello and was approaching me asking my reason for the visit. I told her i wanted to purchase a specific bed frame and she immediately knew what i was seeking and showed me the item. She went to the computer, grabbed the bed frame, took my info and offered to take the bed frame to my truck. Her male coworker was assisting a couple ready to checkout and asked them if it was okay to help me take the bed frame to my truck. The only help I had was my 8 year old daughter. I will refer them to my friends and family. They were happy, helpful, and provided awesome customer service. I was in and out no longer than 10 minutes!!

Be
Review №35

Was greeted at entrance by a nice salesperson. We asked to see twin beds and mattress, were shown just what we asked for.we were not pressured to get anything else. Great experience. We bought a bed and a mattress in less than a hour.

Ma
Review №36

I was so happy and pleased with my experience there. The staff was well knowledgeable and was very patient with me. I paid a bit more, but it was worth it. I even had it delivered on the same day.

Br
Review №37

The gentleman that helped me, unfortunately I forgot his name, was very accommodating. I came in asking about returning a mattress I bought a few months earlier that I was unhappy with. Once I found another mattress, he quickly took care of the exchange easily and smoothly. Very pleased with how it went considering the nature of the transaction. Two thumbs up!

Ma
Review №38

I went in to the store with my dad to get him a new bed. We were helped by Kevin. Kevin did a great job of finding the right mattress fory dad as well as the best adjustable base. Kevin went above and beyond making sure we got the best price. Im grateful for the level of service we experienced.

Ro
Review №39

I experienced a very nice courteous visit the salesman was very helpful and pleasant. Thank You

Pa
Review №40

They have great deals and Wes is super helpful.

Me
Review №41

Nice customer services. Pricey.

Ma
Review №42

My wife and I needed a new mattress right at Christmas time, unexpectedly. We didnt have time to get into the store to try out the different beds, but we spoke to Jennifer Hitchcock and she helped us order a mattress remotely. She knew exactly what questions to ask to make sure we were getting a mattress that we would love. The ordering process was easy, Jennifer was really helpful, the delivery and setup couldnt have been more convenient, the mattress is incredible and the price was right. Great experience all the way around!

Mi
Review №43

Worked with Madisen. She was amazing!

Pa
Review №44

A Million Thanks!!!....The delivery drivers were efficient, patient and very professional.

De
Review №45

Excellent customer service. Fast, knowledgeable, and efficient. Thanks

Da
Review №46

We went to the store to get a mattress for my daughter. The sales person was very knowledgeable and helped us find a very nice mattress within our budget. He even gave us the labor day weekend special price even though we went there on Veterans Day and the mattress we bought was not on sale. Overall we had a great experience there. They were not pushy either.

Al
Review №47

Kevin at the Natomas store was so helpful and gave us great insight that 4 other stores that day did not. We were going for only firm and he said for side sleepers we’d be better on a medium firm and it definitely proved to be right! Got us with the perfect bed at a great price!

Re
Review №48

Friendly and efficient delivery and set up!! Loved the entire experience from purchase to set up!

La
Review №49

This past week I came in to look for a bed mattress and set for myself. I have really bad back problems and trouble sleeping some nights. Madisen was very professional and helped me find the perfect mattress! I was able to try out different ones and she found the one for me. She answered all of my questions my mom and I had. My mom came in, not expecting to buy anything, but Madisen educated her on some very nice pillows that would help with acid reflux. My mom was very excited and ended up buying some. Madisen is very knowledgeable about her product she is selling and you can tell she really enjoys what she does! My mom and I are very excited for our new bed set and pillows. Thank you Madisen for making our experience one to remember and thank you for your kindness! We will be back for more!Laura :)

Te
Review №50

Called and spoke to Madisen before my visit to the showroom. Called her again to let her know that I was going to be coming in. We had a difficult time locating the showroom so I called her for specific directions. I cant say enough good things about Madisen and the way she moved the Queen size mattresses around like they were nothing! After I tried out about 6 different mattresses, I went back to the first one. I got a mattress, box springs and an adjustable frame. It was delivered about 24 hours later by 2 very pleasant young men. I couldnt be happier!

Tr
Review №51

Jennifer H. was very knowledgeable and helpful! She was observant while we were testing beds to see if certain ones contoured with our body correctly or may cause problems in the future. There were so many great options to choose from here. She kept us in our price range as well and found us a great bed with the right technology to help us sleep better! Highly recommend this location and staff.

Ta
Review №52

Great salesperson! Delwaun. He helped us find a mattress that was in our budget and set up delivery. Very friendly, professional, and easy to work with. I didnt feel high pressure sales tactics, which was nice. I dont like to be bombarded with tough sales pitches. Thanks so much.

Ma
Review №53

It’s very easy to locate. I went in the store to get my parents a new mattress, Lady who was helping us Brendy I believe her name, she was very helpful and honestly showed us one of their best seller mattress. My mom looked around and tried them around and we found it . They offer delivery for additional price which I think very convenient. Over all I would give them my business again.

De
Review №54

I like the mattress, however was not told about the off gassing smell from the foam and that i should let the mattress air out before using.This is what I read from Google These smells are also known as off gassing, which means that the chemicals used to make the mattress are releasing into the air. Off gassing mattresses are also known as unsafe mattresses, for obvious reasons.I purchased the mattress to place next to myhusbands hospice bed. He has cancerI wish the sales representative Kevin at the Natomas store would have informed me of the mildew smell.I was deeply concerned about me getting sick.I have not had a good nights sleep since I purchaseddue to the smell.There should be a disclosure regarding off gassing and the side effects. I am not a happy camper. I felt like the rep. Kevin was just anxious to make a sale.I am thinking about returning the mattress and purchasing from another storeDissatisfied Debbie

Va
Review №55

Had a great shopping experience overall. Went to the Natomas location and Kevin was very helpful. He catered to my needs, stuck to my budget, and helped me come up on savings. I was able to choose a mattress that I wanted for a good price. The store was very clean with many good options to choose from. Great quality customer service.

R.
Review №56

Thank you to Jessica Hitchcock for helping us find the right mattress. I appreciate her taking the time to not only show us mattresses but also allow us to ask questions, and providing us with good information to make the right choice and also the added information on important accessories, never once making us feel like just a sale. We will be back for all our mattress needs.

Jo
Review №57

The young lady that assisted us was very informative, sweet and helpful.

Ma
Review №58

Kevin in Natomas was incredibly helpful. He made the process so simple and easy. Im glad I went to a professional and didnt just pick a bed online. Because I thought I liked a firm bed but after Kevins help and trying multiple beds I found out I really enjoy a softer mattress. Best customer service Ive had in a long time!!!!

Er
Review №59

I had a great experience yesterday with Associate Mr. Lester Peterson Jr, at Mattress Firm. My wife and I have been coming in and out of the store for about a week asking questions about the purple, Tempur-Pedic pro adapt hybrid and also the pro breeze. We were trying to figure out which mattress best suite what we were looking for. We did a lot of laying down on them, learning about the pros and cons as well. Les was wonderful we felt no pressure with Les into buying anything he was very courteous and knowledgeable about the beds and bases. I appreciated everything Les did for us his customer service was the best we had in a long time. Les gets 5 stars in our book.

vi
Review №60

I cant remember the gentlemans name that sold me the mattress very helpful and knowledgeable I would like to take that gentleman

Je
Review №61

Lester at this location was very helpful. He went above and beyond to get me what i wanted. He worked with my budget and got me a fast delivery. Thank you Lester! I hope your customer service is recognized by your managers. Keep up the good work.

Ma
Review №62

Jennifer at the truxel Blvd location was amazing helping us in buying our first bed, it was a fast and easy experience, much easier than We expected!! Thank you so much jennifer! I will definitely be telling others about our experience.

Pa
Review №63

Came here today and within 30 mins got my mattress. Les was very helpful and was super nice. He answered all our questions and was very good with helping us find the best deal. I super recommend coming here and having Les help you!

Ro
Review №64

Kevin helped me and my girlfriend find a king size mattress. We didn’t know exactly what we wanted but he made it SUPER easy. Helped us find one within our budget and had it the same day!!! All around great experience. Thank you Kevin and mattress firm.

Sc
Review №65

Just finished our purchase, very nice experience.Our salesperson, Jennifer was very professional, patient and helpful. I would reccomend asking for her assistance when shopping.

Al
Review №66

Kevin Azevedo was amazing. He was knowledgeable, caring, patient and not pushy. He went over every little detail, we decided on a moveable base because of him. We were in and out as we said we needed to be, he was so efficient. Thank you for the great customer service.Rhett S and Alicia M

So
Review №67

Les was great! He was very patient with us during the selection process. We appreciated his breadth of knowledge and professionalism.

Ja
Review №68

Jenna provided Excellent customer service even though she was very busy & the only Rep in the store. We decided on the King thx to Jenna! 😁

Mi
Review №69

Lester was so gracious and so helpful! We figured out what kind of mattress I needed, and he showed me so many kinds as I was debating between a few. When the one I wanted was a little out of my price range, he went above and beyond to to help me find a similar one at a price within my budget. He was so helpful and explained what it was I needed. So grateful for Lester at the Natomas store!

jo
Review №70

I love my new bed! Jennifer was very helpful. I purchased it on Friday and got it delivered on Saturday. Setup went smoothly and my bed is so comfortable. Thank you was again. Will be making another purchase soon. Highly recommend.

Co
Review №71

We met Hannah today who did a fantastic job answering all our questions. Great job on your first sell.!!!

Er
Review №72

Labor Day weekend has always been from what I was told the best tune to get a new bed - the sales, etc are pretty epic. And well that is what I did today. Jennifer was very easy to work with - granted I knew what I wanted, when I walked in - and what I wished too spend. She totally accommodated my requests & really I think I was in & out of the store in under 30 minutes. Not a big shopper - so getting in & getting out as perfect.

Ti
Review №73

We just moved to Natomas from San Diego and somehow part of the cord that powers our adjustable base for the king sized bed went missing. Talk about a bummer! I went to this Mattress Firm and met Jenna. She was helping another customer but greeted me right away and asked if, perhaps, I had a quick question. When I told her our situation she assured me she had a solution and as soon as she was able to break away from the people she was helping, she did and found me a replacement cord! I was in and out of the store in a matter of minutes and able to finish setting up our bed. Thank you for the amazing customer service, Jenna! This is why we come back to Mattress Firm for all our beds (we’ve purchased two now through them). Great products and prices coupled with excellent customer service is a winning combination for any store!

T.
Review №74

Jennifer was absolutely amazing, no pressure and very friendly and easy to talk to. She was very informative on all the differences in the products and how they could tend to our needs. I highly recommend anyone who wants a great experience with a friendly and reliable face, definitely ask for Jennifer! :)

St
Review №75

We went into this store on 3/13 with the intent of just trying different mattresses to see what was available for our price range. We were greeted by 3 friendly sales associates named Jennifer, Kevin and Elijah. Jennifer immediately went into asking us what we were looking for and what brought us into the store today. I began by being upfront with the fact that we were not going to actually make a purchase today, just browsing. Well long story semi short, Jennifer was absolutely amazing! She showed us mattresses based on our comfort levels, she was super knowledgeable and accommodating. She even found us a second bed for our oldest child at a great price. Jennifer then took us through the financing process and it was totally pain free. No long wait time, no unclear verbiage, she answered all of our questions. Jennifer made our experience so awesome, we felt really good about our purchase even though we had not intended to make one lol her customer service was outstanding and she is truly a shining example of the kind of service I would expect from any store. I will highly recommend this location as a whole bc I also noticed the way the other associates interacted with their customers. I truly believe our experience would have been great with any of them!Edit 5/8/2021: while all of the above is still accurate about my in store experience, I am editing my review for lack of customer service after purchase. When the delivery people came to set up our new beds and take away the old, they could not figure out how to put the headboard bracket on. They claimed it was the wrong bracket. I understand that they do not actually work for Mattress Firm. My gripe is that I contacted Mattress firm twice by phone and also went into the store to inquire for the third time about how the issue could be resolved. All three times I was told I would be contacted back shortly and received no response. So as of today, my headboard is sitting next to my bed unattached with a bracket that my husband is probably going to have to modify to make work. Having the bracket put on was supposed to be a part of delivery which I’m sure we paid for. To not have the job finished and have to figure this out ourselves is unsatisfactory.

Li
Review №76

We found the service here to be very friendly and knowledgeable but not pushy! We got a great deal on a mattress and would definitely recommend this business to a friend.

Ka
Review №77

Hi all! new to the area and was in need of my first mattress! decided to check out mattress firm natomas and got a great deal, a king for the price of a queen! we worked with LES and he was a super informative and kind worker. thank you guys!

Ma
Review №78

Kevin was really helpful in helping us make a decision on the right mattress for us. Really great service

Ch
Review №79

After looking at a couple different mattress stores I was left still not knowing what mattress fits my needs and what to purchase from. I am a first time buyer of King size mattress and with so many options it was overwhelming. Luckily, I made the best decision, which was to go to Mattress Firm and to be so lucky to have Jenna assist me. She honestly was life saving. She went above and beyond to educate and inform me on the mattresses they offered. She really listened to my needs/wants and was able to help me narrow down my options to where I was able to find the perfect mattress for me. She was so patient, kind and helpful throughout the entire experience and wasn’t pressuring me into buying. I will be a forever returning customer and especially since I have two more rooms to furnish. Big thanks to Jenna! You’re amazing!!

So
Review №80

Kevin Azevedo was great to work with! He gave the perfect amount of assistance- guidance without being high pressure. We purchased 2 mattresses and were in and out very quickly! Ive been dreading mattresses shopping but it was so pleasant and we got a great deal!

Hu
Review №81

We needed to replace our mattress and went to Mattress Firm in Natomas Ca. Our sales rep was Steven Hill. Steven was very friendly, knowledgeable, helpful, and most importantly low pressure. He made recommendations based on what we told him our preferences were. We are very happy with our selection and feel we received a great value for the money. We highly recommend Mattress Firm and Steven Hill.

Ch
Review №82

First time ever buying a mattress and had a great experience! Will buy from here again and definitely recommend to everyone. Was helped by Jennifer. Very kind, and friendly. Explained everything well.

ju
Review №83

Horrible, I have tried to call them for days and they either have not answered or picked up and hung up! Actually, I called one day and they picked up the phone and hung up! Then when I called back they continued to pick up the phone and hang up! They apparently dont want the business! Poor business practices!

Aa
Review №84

Very quick and pleasant experience. I normally dont spend so much on a purchase but I figured I spend almost half of my life sleeping on a bed, might as well make it a worthy investment. Plus Elisha gave me a very great discount. If you find yourself going to mattress firm Natomas, ask for her. She will get you exactly what you need. The great thing about her is that she is not pushy like other salespeople out there in the business of selling. She is very honest and upfront, and wont force you into something you are not comfortable with. She is a very rare breed of customer service. Definitely recommend her.

Bo
Review №85

Had the best customer service at mattress firm on Truxel . Worked with my budget. Go see Jennifer Hitchcock she will get you what you need and take care of you there. Will definitely do business with again

Ci
Review №86

Truly the best staff here at the Sacramento Truxel store. He answered all my questions and it took no time at all for the purchase process.

ji
Review №87

Very friendly and professional staff. I am very happy with the products and services I received.

Gi
Review №88

I came today with my boyfriend to find a bed both suitable for myself and my man. We both have back problems and were so relived to find the perfect bed for us both thanks to Steven & Kevin. Steven was so patient and knowledgeable about what beds would be best. They made our experience so pleasant and easy with zero stress. These guys know they’re stuff and thanks to them we are walking away with an amazing tempurpedic bed! Can’t wait to sleep in our new bed tonight!

Le
Review №89

Had a wonderful experience with Mattress Firm. Jennifer was very informative and patient while we chose our bed. Delivery was amazing as well. Very satisfied. Thank you!

Ma
Review №90

Best place for mattress purchase. They have a great selection of mattresses and great sales.

St
Review №91

Jennifer Hitchcock is the best!! Me and my girlfriend walked in and we were just shopping around but she gave us such a good deal we jumped on it!! Definitely wasn’t expecting that!!

Al
Review №92

We had the most amazing experience buying a mattress here. Kevin is the BEST! He genuinely cared about what my husband and I wanted and spent time getting to know us and what we needed in a mattress. He was never pushy and he never tried to up sell. He gave us great advice and his feedback was honest. We were so happy that we had such a great mattress buying experience. Thank you, Kevin!

Je
Review №93

My sister and I bought our purple mattress here. We were greeted right away and treated with respect. The staff was friendly and very informative throughout our buying experience. Overall, we had a great experience and would recommend anyone shopping for a mattress to go to this location. I love my new mattress and it feels amazing to sleep on. The purple mattress is a bit pricey but worth every penny!

Vi
Review №94

Went to return something because it was the wrong size, and they surprised us by ordering the right size and shipping it to the house! Great customer service! Thank you!

Sh
Review №95

We had a wonderful experience buying new mattresses for our teenagers. Keri was fabulous and patient. She was conscious of social distancing and wearing her mask. She showed us options and did not pressure us into buying anything but listened to our needs. I would shop here again in the future!

Ch
Review №96

Suzanne was a very good help for my girlfriend and I. She helped us find our perfect mattress, as well as get us within our purchase price. I recommend this store to anyone searching for a quality bed at a good price.

ja
Review №97

My boyfriend and I came in on a friday evening, we were literally in an out in less than 30 minutes. We got an amazing deal from the 2 guys helping us out. If anyone is looking for a mattress go here!!! So so helpful!!

Ma
Review №98

Friendly and quick service, good prices. Definitely coming back for my next mattress!

So
Review №99

Shopped at three different stores and got the best price, 120-day price match, 120-day trial period and delivery within 48 hours. PLUS a $200 credit for sheets, pillows and protective cover for my new mattress. (Other stores may be able to match price but not the free bonuses or delivery time).

kr
Review №100

We had an amazing experience, honestly some of the best customer service. Fantastic prices, wonderful displace and selection.

Information
52 Photos
100 Comments
4.9 Rating
  • Address:3711 Truxel Rd Ste 150, Sacramento, CA 95834, United States
  • Site:https://stores.mattressfirm.com/ca/sacramento/mattress-stores-sacramento-ca-9500.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=sacramento&utm_kxconfid=uflnw2ovk
  • Phone:+1 916-285-6145
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations