I like going here for my outdoor needs such as running shoes and swimwear. They have a hassle free return or exchange policy as well. Great sales prices, along with helpful employees.
Helpful folks... lots of items to choose from... and I love a sale on shoes
It was a great place fully stocked unlike other places Ive been too
Big 5 has horrible customer service. One day my son wanted to get a new basketball, so i took him. First of all when i went to get the basketballs they werent pumped and when i asked someone to give me a pump, they didnt have one. This just shows that they put no effort in in maintaining there products. I give this review a 1 star and I do not recommend this store.
Got a great deal on a couple of items I was looking for thanks.
Since the new manager came that her name is Rashida(African-American) the store changed alot! She is so rude, impolite, has bad behavior, and never knows how to serve her customers.I had been going there for a long time and knew everyone over there and also they knew me very well but when I met her for the first time and asked her to show me a knife, after a while that I have never heard anything from her and went back and came again then I asked “can I see the green knife?!) after ignoring me again for a long time, she glanced at me and said, “ you should say EXCUSE ME, can I see the green knife!!”It was unbelievable for me!I just run out with a big head!
You go here for all your camping needs as well as supporting needs they have what youre looking for stop by I keep going there cuz they got everything Im looking for.
At the 5 Sporting Good had to gentleman help me get the right pair of shoes for my feet it was a great experience. I definitely will be going back to Big 5.
It was nice experience for me having to do it by myself. Thank God
Went their to buy compression socks for my mom, and the lady at the front wasnt so welcoming. Although An employee named JAKE was very helpful. Thank God you have him to show me where the socks are instead of saying there at the shoe area. Jake saved the sale. Thank you.
This location is way better than the big 5 on manzanita. The customer service is much better. Also they have a lot of sales on different apparels. It seems like they care more here
They r over prices on alot of their stuff compare to other place plus they dont do prices match.
Everything was great.. Lady at check out was polite an professional..
Didnt even know what a Swimmers Sham is
Its frustrating when you show up to a business and the hours havent been updated. The hours posted on Google says that the store is open at 9, but it doesnt open until 9:30 on Friday and 10am most other days. So Im spending a half hour waiting in the parking lot -_-
The only thing I buy at Big 5 are shoes. I just picked up 2 pairs of sneakers for my man which he needed desperately cuz his other ones were embarrassing to look at and stinky too. He liked both pairs.
Always quality products friendly staff.
Lack of the size I needed. The employees didnt know the product or where it was located in the store. The employees talk to each other the whole time and had to be interrupted to ask a question.I do like Big 5 and in the past Ive had a good experience at other stores
Good service and competitive prices for decent and popular products, an all around worthwhile shopping experience!!
Sale is on so very reasonable prices
Staff was a bit rude and unhelpful, but the manager stepped in found what I was looking for and another staff member magically appear and took over very helpful. So my feeling was they didnt appreciate a unhelpful staff member either and I got exactly what I was looking for at a great price
They make you wear a mask and make you buy one if you forget one. the manager was rude. Im going down the street to the local gun store instead
Go to other store they do not have the shoes I want they always have them there at a good price highly recommend go check it out
People working there needs to work on customer service 5 of them were more interested is taking to one another than helping any customers the guy in the shoe department was helpful i was thinking about buying a baseball glove no pricing on any of them and worker still talking to each other wanted to ask a question at the gun desk had to raise my arm up to get help looked like there were 5 or six employees and saw 2 customers goog luck in the future
Love the prices and return policy. good products.
They claim to have snowboarding jackets, I went there nothing, no ski or snowboarding anything, is it a sports store or a shoe store?
Good customer service very clean environment
Looking for new golf gear not much available on this day
Nice place to get sporting goods..
Very helpful, accommodating staff. I called ahead for the equipment I needed, and they described the choices and offered to set mine aside. Everyone I encountered in the store acknowledged me and offered to help. The cashier was knowledgeable as well. Great experience
No sence of humor behind the gun counter
Great selection of shoes and great prices. Everyone is super helpful and friendly
Michael was very nice and they have flavored mouth guards for football.
I found Big 5 Sporting Goods to be a very pleasant experience great prices on all products especially apparel the service was fantastic kind and friendly I suggest you go see for yourself
Not very many people work here so be prepared to wait. The shoes are great here.
I bought slippers. My husband got his fishing license and a fish scale. Were both happy.
Went there the morning of 20-Feb-2021.The young lady at the cash register was profoundly courteous and helpful.
Big 5 is ok enemy armory though
Been shopping at Big Five stores for over 25 years. The service I received at this store was the poorest I ever experienced. Asked a simple question and received a vague response and then ignored. Employees were busy visiting amongst themselves and I seemed to be a burden to them. -1 star
Hy dears good morning you have secand hand shoes
I love sports and they have it all right
Needed a fishing license, and I got exactly what I needed at Arden Big 5, in Sacramento California! Then I remembered I have to get some salmon eggs, so I found what I needed, and my wife purchase some nice boots that she wanted at the same time...
I love shopping at Big 5. I always leave with extra merchandise!
The customer service here was amazing. Patient and helpful
One of the few places that consistently receives ammo
Years ago I purchased guns and ammunition from this company.. But when I have gone to the store, they have no selection of rifles or shot guns.Sad day for Big 5 Sporting Good.I live in a neighborhood with lots of degenerate low life scum. I was hoping to pick up a shot gun and some shells for personal protection, just in case.
Need to keep womens items stocked w more stuff
What plane I have is they didnt have the shoes that I wanted in my size
Best price on rafts
They have a pretty good variety for being a smaller sporting goods store.
Iv been shopping with them for years. Good prices fair selection and helpful employees. I go mostly for shoes and camping equipment. The have a good mix of products.
I found what I was looking for but the sales person wasnt real helpful. He didnt know anything about the product.
Manager was super helpful
Lots of gloves and cold weather gear good service
Cheap and good
Great place for all of your sports needs!!!
Great selection of boots. I like the Hi-Tec brand after owning a pair for 2 years and beating them to death daily. Went back for another pair and the same employee helped me as last time. I didnt like the price so he looked and found they would be on sale in a few hours so gave me the sale price! Awesome customer service!
Great prices on shoes when on clearance. Friendly staff
Store is dirty and most items are overpriced so they just sit on the shelves and collect dust
Love the 1 day deals
A suprising amount of cool stuff.
Good collection and good prices.
Need more cashier assistance. Store was well stocked and neat.
Crosstrainer shoe options was poor but the staff was great and store was clean. Id visit again.
Didnt have no umpire uniform
Its difficult to get help but it is tons of fun just to wander the store and look at everything. Big five is one of those places you want to have time to cruise the store.
Good old school sports store.
Was looking for some dumbbells and they were out of stock
Goid products, prices and a friendly and helpful.
Every time Ive been there, the employees have been helpful. Ive always been greeted at the entrance and asked if Im finding what I need. I havent been disappointed going here. The store is clean and priced right. They have weekly sales and their one day deals which bring me into the store. No complaints so far.
Good variety of items
I appreciate it they gave me a no hassle return
Great service, had exactly what I went in for and helped carry to the car!
Good prices and the salespeople were very helpful. Thank you
Really great staff and manager
Had shoes I liked,in my size and 50 percent off. Also had some great socks that were 60 percent off. The sales staff were very helpful, friendly and not pushy. A very enjoyable shopping experience. Thank you Big 5! 😀
Good service
Fast efficient service. I went to buy some new athletic shoes. Im older and needed wider shoes. They have a large selection and great prices.
I love Big 5. I get all my Asics running shoes theyre when they go on sale. Today I was picking up some ski goggles that they had on sale. They were out of one brand but they had another brand that fit perfectly. Its weird they say theyre ladies goggles - WTF? The staff is always friendly and the store is well organized
Small store and well kept inside, outside needed to be picked up a little. At first the shoe dept didnt help with shoe fitting. But then we got the service with the smile and helped with all of our needs. The cashier was friendly and helpful. I will return for future sports or outside needs.
Got more expensive then I remember. But the shoe selections are always pretty good.
Had what I wanted (snow boots) had to go with a boys equivalent size for an inexpensive boot.
This is the worst Big 5 ever in terms of stock and organization but the employees are nice so they get one extra star.
I did find what I was looking for but the service was terrible
Easy access to watt Ave and good stock on most product
Great people
The store had just about everything you can think of, from candy to blankets. We were there for shoes, and even though it took us a bit to find the perfect kid size ones we still managed. For a good price and quick service at the register.
Great prices. I wished they had leather upper new balance shoes for women. Friendly and helpful staff.
Need better gun cabinet selection and gun selection. Get with it.
Good people, decent prices.
They had a very large selection of things I needed I bought a very nice gun cleaning kit and some other equipment for camping it was very nice theyre very friendly and very helpful I bought one wrong item and they returned it right away gave me my money back no problem
I wanted to buy a sleeping bag they had on display, but I didnt see on the shelf. The person I asked said they would get a salesperson. I stood there 10+ minutes without anyone coming over, or even walking within calling distance. As I left I saw them happily BSing by the counter. This is why people dont go to stores and just order stuff online. But I wont order from Big 5s online store, just on principle.
One of the few sporting good retailers left in town. Great for common sporting goods like equipment, clothing, and camping. Not a huge store but has a variety of sports products on its shelf. if toyr looking for something less mainstream, Id call first. There is also ordering online and picking up in store.
Usually have sporting goods at low prices...today i went to find a snow jacket for my teenager and they had a great selection, plus good prices.
I love the feel of this place, it has a nostalgic small-town feel to it. It covers your typical athletic sports and other outdoor activities like camping, fishing, and whatever people do with guns and knives. It has a fair selection of brands and reasonable prices but you might need to look elsewhere for specialty or high-end items
I was trying to get shoes, and the guy said they had the shoe further back but he didnt want to go look for them because they MIGHT be hard to find. He didnt even attempt to look in the back. I normally dont leave reviews but this was very frustrating because he was simply too lazy to get the shoe.
There sales on shoes are always great. wished they could be bigger to have more sporting items being that there are almost the only sport store sacramento has. Q