BOSS MAN WAS VERY NICE AND I FELT REAL COMFORTABLE FOR MY Decision ON MY NEW CAR 😎

Worst dealers ship ever, don’t ever buy a car here. We bought a car 3 days ago it broke down on the way home. The dealership said they would give us a new car instead, we agreed they took the broken car and never gave us a vehicle. We have to take them to court now. Do not ever buy a car here!!!!

Found truck at General through CarGuru app.. Owner was reasonable, courteous,& professional. Fast service, good quality vehicles, and I would return with more business there.

Owner lied and said the AC WORKED. (Only time i could view it was nights during winter) IT DID NOT WORK.Why lie to someone searching for their dream vehicle? One reason, money. If i knew the AC didnt work, the car would of been worth a little bit less. He woulda of lost a few hundred bucks. Instead, he chose TO LIE AND STEAL. I was literally robbed, SAVE YOURSELF AND GO DOWN THE ROAD TO THE NEXT AUTO DEALER.Other problems, spare tire was pumped up by the dealer, TURNED OUT TO BE FLAT.Radiator fans are busted, so the vehicle will overheat if sitting idle for more than 10 minutes. So basically any red light or drive thru i risk overheating the vehicle they LIED TO MY FACE ABOUT. WHY LIE TO YOUR CUSTOMERS??? This is why i am here reviewing. If you want to be lied to, go here. If you want to get a car for a DECENT deal, go somewhere else.

The owner didnt seem like he wanted to make $money$. I was going to pay cash straight up on the spot and he had no desire to negotiate price. So be it!!And Id like to mention that adding a $1000 to a $6000 vehicle as a flat rate for tax, title, and licensing fees on top of vehicle that is competitively, but firmly priced only on the high end is ludacris. Also, the other competitors vehicles were not a previous rental, unlike this one, and all their windows worked, unlike this one, and didnt have 3+ owners either. The fact that the owner wasnt willing to budge on the price at a small used car lot in the middle of the ghetto tells me hes more about filling his wallet rather than the welfare of his customers.

Great service!!! I love my new car!! Thank you General Auto Sales Corp!!

Easy and courteous service. Got the vehicle I wanted not a hassle not a problem.

First time buying a vehicle, so a little nervous, to say the least. I could barely remember my own name, let alone his. Looking back, I notice that he made it a priority to keep that from getting to me. He could have taken advantage, and railroaded me, but instead, made sure I understood everything, as we went along. If there was something I didnt understand, he had no problem with explaining it, as simple as necessary. This is how car buying should be.

Very bad, I told the seller to make an appointment for one day, the seller replied that it was fine, when I went to the appointment, he replied the car was sold, it was all he said, very irresponsible, they have no respect for the customers,

Very easy to talk with. Gave me some discounts too. Also comes with 3 month/3000 miles warranty. 2nd time with them this year!

Wish i was told before that they dont get stickshifts as for trades, just drove 1 hour of my familys time for nothing.

Never went just looked at it online

Terrible experience went to look at cars at this dealership if you can call it that. the owner never left his desk to greet us or even talk about the car. Later on did research and found out it has frame damage and would cost a ton of $ to fix in the long run. 3+ owners but the dealership won’t tell you that. DO YOURE RESEARCH BEFORE YOU PURCHASE.

I have bought both of my vehicles from him.He is a honest business man with integrity.I know when he says this car will last you forYears he means it.I bought my Acura TL from him last January. The only thing I have had to do was a transmission flush. That he already told me it needed. Other then that I haven’t had to work on my car at all.I’m crawling back for more lol I’m picking up my Denali from him Saturday. For my work truck.I can not wait.It’s a Pleasure doing business with you Mohommad.

2006 Dodge Dakota- Good Price Perfect truck for me- Mohammod went out of his way to make sure things went smooth during the sales procedure.Had a problem with the truck when I got home (Santa Rosa)! Mohammod sent his staff to pickup the truck and repaired it then returned it to me in Santa Rosa all for no fee. Plus he gave me a extended warranty ! Best service I have ever had from a Car Dealer.

Great experience from start to finish. Mohammed treated me with respect and made he whole process very easy. I got a great car at decent price. I highly recommend them.

This is my 3rd Car I bought from them. Mohammad always gives me a good deal. I will highly recommend them!!

They truly go way and beyond for there customers ...

I have bought 2 cars with this dealership, very happy with my purchases. Honest and beautiful staff. I will highly recommend them.

I had a challenged credit. They financed me on a car I liked at a very low down payment. If you need a reliable car at Low Down Payment, go to this place!

My husband traded in his old car and bought a new one here. The workers were very nice while we were looking/test driving. We found one we liked and started negotiating. We couldnt come to an agreement, so we left. A couple days later, my husband couldnt stop thinking about this car. So we went back and did a little more negotiating and we ended up buying.We are out of state residents (military), so we wanted to register the car in our home state. Muhammad told us we would have the title in 7-10 days. We waited a month and never got the title. We called multiple times and we never got a straight answer. Finally almost two months later, we are just now getting the title... and my husbands name is spelled wrong. Also, the title states that the fees were paid and the paperwork was filed over a month after we bought our car. So Muhammad lied when he said we would have it in 7 to 10 days, because he never even did the work. Now we have to pay extra fees in our home state because we werent able to register it in the 45 day time frame. Thanks General Auto Sales, you really know how to keep a customer.Save yourself the headache and go somewhere else to buy a vehicle.

Great service and very helpful people. I love my car and got a decent deal. Thanks General Auto!

I bought my Ford Fusion yesterday. Mohammad was very helpful and easy to work with. Thanks guys!!

General Auto is a great place to get a car. My family and I have bought 5 cars from this place over the last five years. Mohammed gas always been helpful.

We bought out first car. NISSAN ROGUE 2011 in November of 2018. The tire pressure light was on as well as the air bag light. I told Mohamed to check out the tires that same day before we left with the car. I believe the tires were not checked because the tire pressure light was still on when we left. He said it wouldnt go away but nothing to worry about.We ended up buying new back tires shortly after. And guess what? The tire pressure light no longer there. We noticed that while driving on the freeway, it sounded like the window was rolled down when it wasnt. We determined the back window needed weather striping. The car needs a new coil pack because when idle or waiting for the red light to turn green it shakes, I let the receptionist know of this issues multiple times and all she keeps telling me is that she will tell Mohamed. Fast forward to February 2019 we purchased a 2nd car, a 2011 HONDA CIVIC LX. The day we went to pick up the car my husband let the receptionist know the middle console lid was broken, I watched her write down what needed to be fixed while we were filling out paper work. She once again said she would give the list to mo and order the lid for us. I have sent multuple emails stating the minor repairs that need to be worked out. I even sent pics of the broken vent and broken console lid that falls off constantly. I have probably mentioned this like close to 10 tines and nothing has been done. Its already been a month, havent received a call that the parts came in. Nothing, instead I get another email asking for the list again!!!! I am very disappointed with this place. I came here because my sister recommended but i havent had the best luck with them. No follow up, nothing. Mohamed did call one day and told my husband cosmetic damage was not something he could fix and my husband was angry and hung up on him. The receptionist herself said she would order the parts for us and now it cant be done? Maybe you should clear whatever miscommunication you both have mohamed... mohamed said his cars are guaranteed to work but how do u sell a car with tire pressure light on and dont replace the coil packs? lies! They only care about selling the cars and making money. I will not recommend or buy from this place again. Sad that we spent our hard earned money and chose a place thats just like every other car dealership that just lies to people. -sarahi

Thanks, MohammadBest place to get a car and customer service if needed even with no credit or bad credit I got a 2008 Toyota Rev4 with, 1,500 down thanks a lot see you guys soon for another car.

Auon is the person I have ever seen I made my experience outstanding love this place and his customer service he has a lot of knowledge to what he does I will 100% recommend every and all my friend to go the General Auto sale and ask for Auon once again thank you

We bought a car for my son from General Auto. We had visited a lot of dealership before stopping here. These people are really awesome!

Best place to go if your looking for a used car

Love my new vehicle they were very professional and had a one problem with the vehicle and they fixed it right away

The owner Mohammed was very helpful, as well as his employee Jim. They answered all my questions and have a nice selection of vehicles. Im very pleased with my purchase.

Thank you Mohammed and Jim and family Sales Team you guys are all friendly and helpful.

The car selection was misleading, and not up to date on their website. I went with a friend in an attempt to locate a vehicle to replace. We traveled over hour and a half to go there based on their website and calling and confirming that the vehicle is there only to find out that it wasnt. I know its a used car dealership but they all look like they were salvaged from Pick-n-Pull

Bought a Truck from here and had a transmission problem they fixed at their cost. Good guys who keep their word

Long story short i had a 93 dodge stealth rt and had put alot of $ into it and new paint job, not even 4 months later somone destroyed my car while it was parked, and after 2 months of fighting with insurance they denied my claim. Now i am a pround father of 2 and looking for a bigger car to spend time with them and i found this dealer.I liked the dodge nitro they had but the one who helpedme didnt even come out when i was looking at the vehicles he was sitting behind his desk. After a few mins of speaking to him and offering $8000 CASH!!! NO BANK NEEDED OR EXTRA HEAD ACHES from is price of $8990 he still wanted taxes and fees paid for, so it would have been $8800 still not even a good deal since the car has o er 140,000 miles And he was VERY rude talked me down to a potential customer and answers his phone when in the middle of working a deal. Alot of people wait and use banks when very few come up with cash amd for him to turn it down means to me that he doesnt care who you are. And i quote You cannot beat my prices, I get more customers anyways please anyone who visits this place do more research of your cars before negotiations because you can still get a great car just have to wait and see what comes up in life.

Horrible customers service. Just disgusting. Answers the phone like a shady car salesman hello this is big Jim no thank you for calling so and so dealership. No, just this is Jim. Who the hell answers the phone like that. hung up on me.....Didnt even want to try to work on a deal for a vehicle. STAY AWAY!

Nice cars but over priced

The owner was not nice and rude dont go there

Please dont go there I bought the car form these guys and paid the car cash the first day, I was never the type a person that rates business and give bad reviews, but he gave me a car with a check engine light when I asked what was it he said its just a sensor and I asked when can I come to get it fix he said anytime, and I live in San Francisco so I drove to Sacramento 5 times hoping to get the car that I bought cash fixed and every single time was the mechanic is not here or the boss is not here, but it wasnt a sensors it was transmission problem so I had to replace it, and it took them 8 months to give me my title, so if you are reading this please dont make the same mistake I made, dont go there, dont buy anything from there . Because I grantee you you will regret it.

Bad business, after you sign its all down hill from ther

Okay service

Really bad experience with the sellers.

Great

Great

Bought my 3rd car here. Mohammad is great !! Honest n Reliable!!!