I just want to say the folks at the location I go to or great. Unfortunately they always remember me. LOL! But they always take care of me.
Customer service was excellent. As we go through the pandemic that were having its good to have Loyalty Pawn on your side when you need that extra cash. You all are forever grateful in my book. You guys truly live up to your name Loyalty Pawn.
Been to different shops and so far they have more than what bigger shops have. Came in once to look for tvs and they did have better brands like Samsung, Toshiba and LG. They also have a wider variety of sizes unlike the others who only got Vizios at 50s the most. Wide variety also of SLRs and bikes. You might end up bagging home a treasure out of this store!
Workers were nice and very helpful. My friend and I came in for an Xbox but left with an LG smart TV. They even offered us red bottom shoes and other good items. Great service and great people.
Loyalty Pawn has a great staff they’re always very helpful I live out of town and they always have made the process super easy. Great customer service!
I came in for a loan on a dress wedding band. They asked what I needed, I told them and then received that amount. I was in and out in no time on my first visit.
You guys always come though for me ! Appreciate your amazing staff 🙏🏽
Very Reliable, good customer service. All employees are very very helpful. & they always look out for there loyal customers! Also all branches are connected so don’t hesitate to stop at any location.
Best place to go to. Mark always makes sure you leave happy. Never get good deals at any other location. This is a must go to place.
Customer service is great.I can always count on them when I need $$
Clean place inside and the employees are very polite and professional 👏🏾👏🏾👏🏾
10 out of 10 would recommend! Came looking for an Xbox but left with an LG smart tv
They had the wrong phone number so they couldnt reach me to tell me the layaway payment was due. They had my drivers license information so they should have dropped me a post card but instead they sold the bass to someone else. Loyalty? NOT!
Awesome customer service. All products purchased worked extremely well. Will be returning & Definitely recommending this store to all future customers.
Great shop! Good deals! Friendly staff! 99.9% recommend
Best pawn shop in sac good prices and I’m always in and out with no hassle sales people are super nice and professional as well❤️
Excellent customer service. They had me in and out in under five minutes...
Very professional and attentive to services needed. Always quick and have answers to questions needed also they work with you . 5 stars
Great jod from everyone and always great service
Great staff, always helpful that’s why I come back
Pretty cool and convenient services! Highly recommend!
Great experience with mark but horrible customer service from zabi. I bought a ring with them since jan 2016. I brobably pawn it 20 times. Needles to say made there money back by interest alone. This time I lost the ring and mark found it. I would think for a loyal customer and how much I paid for it. It will be fair knowing the pandemic and I still have stuff pawn aswell. But zabi with black and white and charged me almost 200 more. I want to say thanks mark but I never dislike anyone in that shop until today.
Awesome experience honestly. I came in looking for a watch for myself and ended up getting an LV bag. The deals you cannot beat here. Friendly, knowledgeable staff who doesnt try to take advantage of you. I like that kind of business, no pressure sales. Great job and I know my special someone is going to be very happy. Thank you Loyalty Pawn. Shout out to the Store Associate, Mike, and the Store Manager, Mark, for taking care of me.
Been here for years good place to find stuff cheap
Friendly staff and nice looking store but 14.99 for some launch title PS3 games lmao Hard pass. Especially with the PS5 out
Loyalty pawns the best. Great deals, friendly staff, always have the best products and services.
I love loyalty pawn shop and the staff there are so nice i dont go no where else except loyalty pawn #2
I love this pawn shop! The customer service is great! They treat you very well when you walk in. They make sure that you’re accommodated. Prices are fair and at most times below what other people would sell it for. I recommend using them if your in Sacramento or in the area because you won’t regret it. I got a deal on a huge camera setup for only $225 off of the $300 price because they had a sale going on. They make everything very convent. There is so many selections of items and if you come here. You are guaranteed to find what your looking for! So check out loyalty pawn 2 on Florin Road ASAP!
I needed to get a new film camera, had a great experience. The shop manager took great care of me and was super friendly. Cleanest pawn shop I’ve ever seen. Definitely will come back for some of the items I saw in the cases. They’ve got some vintage lenses and a good selection of guitar amps. A ton of TV’s if you have a business that needs screens too.
I just want to say that Loyalty Pawn on Florin rd. has been awesome!! Especially with the help of Mark the manager I had an excellent experience!! Definitely recommend and I will be back soon!!Thank you guys!!
All way trying to low ball someone try to give me only $50 for my PS4 and even low ball anything else I bring in that not a TV or a game system
Man. The staff here at loyalty pawn have always been good to me and curteous. Their solid business no-nonsense approach makes for an exceptional experience which I value in such a business. They can do no wrong in my eyes. Keep up the good work...
I have been searching high and low for an affordable sewing machine for my mom. She makes a lot of traditional clothes and she burned through her last one and I wanted to try and spend less money for a more affordable and long-lasting sewing machine. I found some at the shop and received a lot of help. Tony showed me around and helped me pick the perfect one for my mom. I now know where to come for my future purchases and as soon as I get my next pay check I am going back for the machine!
Great service always and fair deals. Love this place!!!
This establishment is first rate! Travis helped us and we appreciate the fact that he was up front and honest about the the whole process. He is a huge asset to your business.. I would definitely recommend your company to friends and if I ever need your services again I will definitely come back. Hes one of a kind in customer service and I hope you appreciate him as we did.
I have been coming to Loyalty before becoming loyalty. Never a bad experience. Ive bought very nice jewelry, movies, gaming, and electronics. The staff is always great. And work with me if I need. My jewelry conviently lives there; all I do is come in to pay the interest every 3 months. It is well taken care of! Even got a referral to resize a ring. Im so glad you changed the paperwork, no more signing! I wouldnt go anywhere else for any of my pawn needs. Its all in the name and you will continually keep mine! Thanks Loyalty! 👌🤩💯👏👏
Was offered $20 for a brand new item that sells at home depot for over $250! They were very rude and made me feel worthless.. went down the street to capitol city pawn and got over 3x what loyalty offered and they were very friendly and . Much nicer pawning experience there. I wont wont be back to loyalty pawn ever again. Only reason I gave a star was cause I had to.
Best pawn shop in Sacramento. Good and friendly staff .
Grate prices; good options, they will also try to work with you to get you a better price if you need. You can always find gums there! They take name brand good condition shoes and they also sell them. They also have name brand purses like LV and coach. Looking for some good prices head to them they have sisters stores as well if they don’t have it they will ask their sister stores.
I am completely blown away with the customer service here. I just came in with my son looking for a Nintendo switch for his graduation gift. I’ve been tight on money and couldn’t afford to buy him a brand new one. When we were checking out Travis rang us up. While we were making conversation my son kept talking about another video game he wanted. Unfortunately that wasn’t in our budget and I told him to pick between the game we were buying or the other one he wanted. Travis informed me about the deal of the day which made the game he wanted a little more affordable but still over our budget. When I declined Travis asked me what I was able to afford and threw in the extra game for a little under their marked price. I have never been so impressed by customer service like this. Travis your generosity doesn’t go unnoticed. Thank you for making me and my sons day.
I have always been super skeptical about pawn shops so I did my research and I am so happy I found this location. Not only is it clean and not what I expected in the best way. I needed to let go of some old memories attached to a few pieces of jewelry and Travis was able to help explain to me about each piece and what they look for and really made me feel as if I werent being taken advantage of. He made me feel comfortable and his smile and personality are contagious, I will absolutely come back to this location and I will without a doubt recommend it to other friends and family. Thank you Travis for everything!
Great customer service! and service was fast and not packed full of people .
Marcos was great. Friendly, knowledgeable and no pressure sale! Would highly recommend this place! I will definitely go back in the future!
They did a good job of helping
The cleanest and friendliest pawn shop I’ve ever been to! I come in here often and everyone who works here is always so helpful and kind. Travis is usually the one who helps me and I love his upbeat attitude and contagious smile. He makes me feel welcomed and goes above and beyond every time I come in. Thank you Loyalty Pawn for great service and even better employees!
I recently visited because I collect autographed baseballs. I went in hoping to find one. Travis was quick to help me and even inform me about some other really cool autographed items in the shop. He was great and I can tell he loves working here because he is so enthusiastic about everything the shop has to offer. I will definitely be back!
I shop at pawn shops often and this is by far the best one Ive been too. It has always been clean and they always have the best selection. When I visited last week I came in just to browse some of the jewelry. I ended up leaving with a watch for my husband and a very nice necklace for me. The guy who helped me, I believe his name was Travis, had incredible taste. He was able to point me in the direction of a stylish watch that my husband ended up loving, and he never likes what I pick out for him! I will deffinitly be recommending Travis at Loyalty Pawn #2 to my friends and family.
I really enjoyed my visit here. It was clean and I felt well taken care of. Travis was the one who helped me look at jewelry and he was very friendly, outgoing, and knew his stuff. I am in the market for a particular ring style and he will be on the lookout for me! That is great customer service.
I’ve visited Loyalty Pawn three times so far and each visit has been great! The staff is very friendly and helpful! I will definitely be coming here every time and I recommend this place to everyone! Even if you’ve never been to a pawn shop before, Loyalty Pawn on Florin will ease your mind on the whole pawn shop experience!
Quick and speedy service to get the customers in and out. Every employee makes it a point to great everyone who comes in and they are very friendly and helpful. Overall the offer fair and steady prices that keeps me coming back. Thank you LOYALTY PAWN.
Wasnt sure if pawn shops were gonna be a good spot until I went here. The whole place felt welcoming and got my son a new guitar in great condition. Would recommend highly
These guys are great! They went above and beyond to take care of me even though I wasnt 100% sure what I wanted. Travis stayed late to help me out and educate me on diamonds and settings. He was delightful and patient and offered a great deal on the perfect ring for my now fiance.
So Tony Mora was amazing. His customer service was very professional. This place does hold up to their reputation. I am definitely doing business with them in the future. They do offer great price p
This is my 1st time buying an item from this pawn shop and I’m amazed at their prices and selections. I have been to other consignment shops before and I’m please with this one because of customer service. They are very knowledgeable and helpful and I’m very pleased with my purchase. Will definitely recommend this pawn shop.
Today was the first time I did buissness with loyalty pawn #2.They were very nice.I didnt have to wait long..I got a fare price for my item.Left satisfied and with cash in hand..I would recommend loyalty pawn to anyone who needs to pawn or sell and item..And or..If you wish to purchase a particular item.Definitely check here first..Adios..
Visited Loyalty Pawn to find my girlfriends engagement ring. Tony helped me out and guided me to the right direction.. his exceptional customer service skills did not disappoint.. I was definitely pleased with my choice and the service I was provided.. I will definitely be coming back..Thank you Tony
I have always been treated with respect when I walked in they even remember my name and call me by my first name which is very friendly it feels like Im dealing with friends not a business.
My husband wanted to check out some of the electronics here and I went in with him to browse. I ended up talking to the manager Travis (great guy, very friendly) and he directed me towards some of their watches. I found a really nice one that I plan on giving to my mom for her birthday.
I Love this Pawn Shop, I completely trust them my Jewelry. The Also have Great Prices. Ive been with them over 5 years. Come check out there Great stuff. Amazing Customer service
Very professional and attentive to customers . Alway respectful and make sure to assist and help customers to the best of their abilities
Very pleasant, employees dont leave customers waiting. Overall a great experience. I was helped by Rudy and he was very helpful and explained everything so I understood what the process was and helped me decide what I was going to do. I am glad I came here.
Always willing to work on the price and set a reasonable deal. I dont see why they are given so much trouble in the reviews, sounds like they didnt get their way. Ive always had a pleasant experience coming here and will continue to do so
This place is great! Has amazing service and good quality items. I liked the video game section especially, they will do anything to satisfy your standards.
These folks are truly looking to find loyal customers to last a long time. Theyre not looking to make a quick buck and then split. They give more personal attention than any pawn shop Ive ever seen
I had never been to a pawn shop before and boy am I glad this was my first choice. Tony at the front counter was super helpful and found me a pair of Milwaukee 1/2 ratchets for a fraction of the retail cost! I’ll definitely be coming back! Thanks Tony and loyalty pawn!
This pawn shop is honestly the best Ive ever been to. Very competitive pricing, all the staff is super awesome. Definitely coming back, and would recommend to everyone! Come check it out! Dominic is the best worker there, he needs a promotion!
Very friendly staff. I got the laptop I wanted at a reasonable price would highly recommend. Thank you guys😀
They gave me a great trade in value on my bike, I used it to buy a lawnmower. I expected them to try to lowball me, but they were fair and honest. Theyve got my business for a long time
Theyre fantastic people and extremely reasonable. I would recommend this place to anyone looking for a short term loan or to sell something
Due to life’s unforseen problems. I needed cash to save my home, eat etc. Loyalty Pawn was there when I needed them. Fair pricing for my items and very understanding to what I was enduring. I highly recommend Loyalty Pawn for your money needs. Purchases and loans. They are there to help you.I am a satisfied customer and see many return customers
Awesome shop. Came in to check it out after I saw a posting on fb for a go pro hero 5. When I came in David told me they were having a sales promo for buy 1 get one half off and I ended up leaving with a really nice quality Trek mountain bike to go with my go pro. Thank you guys again 🤙🏻
I went in to buy a ring for my girl. They have a very generous maintenance and return policy for jewelry, they offered me a one year plan and even gave a few days to return if she wasnt satisfied. Much more generous than most pawn shops
This is by far the best Pawn shop I have ever been to. The staff is extremely knowledgeable and friendly. I left with more than what I was expecting and with a fantastic price! Please visit!
Loyalty Pawn shop is wonderful. All the workers are very helpful and always try to give you the Maxs. Zabi is so sweet and helpful she always go above and beyond to help.
I have been a customer of loyalty pawn since 2017. And I have never had service like I have had today. A sales associate by the name of Zabi she was very rude. I get it the type of business this is you have to have a strong personality, but she was just flat out rude. She is very lucky that I know Jesus.
David’s customer service is awesome! I love coming to this location. Everyone is so kind and friendly. I definitely recommend this specific location! Wonderful staff!
Very honest prices on gold!! I recommend everyone to come here. Excellent customer service 😊 Dominic was very helpful.
They have great sales on 1st Friday of every month, and on many holidays too with big discounts. Honestly the prices are pretty good already so that just makes a good thing even better. THanks to everyone there!
I was so pleased with my first experience visiting a pawn shop. A handsome young man by the name of Tony helped me out and really surpassed my expectations with his knowledge and honesty. Thank you! Top service. 10/10
Fast, reliable, caring, and great service overall. Definitely would go back for more stuff to buy :)
Travis always makes every visit fun and welcoming. Great staff of people who really make coming in enjoyable and easy. Thank you for all that you guys do!
Best in town.. Especially Mark he gives good prices and help every visit.. Never failed me yet.
My friends fiancee got her ring here, it was stunning but it didnt break the bank. They offered a payment plan that spaced out the payments so he could handle it. My fiancee took their advice and got my ring here and were glad he did!
I’ve been here many times and the employees are very polite. Loyalty Pawn has great prices and fast service. If your looking for deals come here.
Earnest was so helpful helping me find the ring of my dreams!! 10/10 recommend
I loved the customer service Earnest I believe his name was, showed me so much kindness and was very informative, very professional- he knows his stuff. The price for my pawn was more than fair honestly I asked for less back so I can get my stuff back fast 😆 Anyway I would definitely recommend this spot.
The workers there are polite, they greets you as you walk through the door. They also makes me feel welcome every time I go there.
Expeditious customer service and friendly staff.
Loyalty pawn on florin is awesome they always work with you and try to get u ur best deal
Really good customer service. And knowledge off item. Only pawn place i like. Good tools as well
Great help and great prices. Recommend checking it out 👌🏽
Great customer service from the employees as well as from management. There are times when life has a different course for us and things don’t work out how we want or for some reason short on cash and the employees at Loyalty Pawn comprehend that very well and treat you with the utmost respect.
Was headed on Vacation and needed a camera. Tony found the perfect item for my trip and at a great price! Def gonna try Loyalty Pawn again. Thanks Tony! 📸
The staff is very welcoming. Amazing place to purchase merchandise for self and love one.
Customer service is fantastic! Also, great prices on jewelry. Tony youre the best!
Huber was such a great help at loyalty pawn. Very fast and efficient. I would recommend family and friends to do business with them.. thanks again Huber
I was surprised they had some robot toys that my kids liked a lot. Many pawn shops have little or nothing for kids, but this one does. Id rather go here than Target!
Very thorough and professional, they work for your interests while serving theirs in a manner that’s not sleezy. They don’t try to get over you basically.
Great customer service....lots of great stuff..would for sure come back again