Allow me to explain the 2.5 stars. They seem to have a very good selection of both plants and other Garden accessories. For this they deserve five stars. I give them a one star for the way I was treated.There was a pool of standing water and mud (slippery) right next to the cacti, so when I unexpectedly slid out, my hand went right into a cactus. My hand immediately started bleeding even with the spines still in, so I went to ask for Band-Aids. I alerted the woman at the checkout counter of what had happened so she could correct it and so that no one else suffered the same, and her response to me was You have to be careful out there. I wasnt looking for an apology, but I certainly was not looking for a lecture or criticism.As I pulled about 7 spines out of my hand and washed and bandaged it, she disappeared (apparently to put up caution signs) and when she returned, she avoided me. Not once did they acknowledge the situation as anything but my fault. The aisles are fairly narrow and if you are looking at plants, you are not looking at the ground. I consider myself fit with good core strength, so thankfully I did not fall. My hand still hurts and is bruised and swollen. One of the spines went into my vein.
Excellent customer service and beautiful plants! Im totally new to gardening and was getting no help at all from big-box store garden centers - which I shouldve known, but I was afraid a small nursery would either be too small to have a good variety or would be way more expensive. Wrong on both counts. Fair Oaks seemed to have more, and happier plants, at about the same price. And best of all, they were super helpful, taking time to answer all my questions and help me find the right size, look, and hardiness. If I can manage to keep these alive, Ill definitely be back!
My experience here was truly a great one, they have an outstanding selection of flowers. I was amazed with the roses available, not only did they produce exceptionally large flowers but almost every variety had a strong unique fragrance. I was helped by an employee named RD who was very knowledgeable about every question I had and was able to give thoughtful recommendations.
Frequent flyer here! The staff is always extremely knowledgeable and helpful. We bought most of us garden veggies and fruits here and couldn’t be happier. The bark is great, too!
I go here way too often and spend too much money on plants that I then have to spend a lot of time caring for, but I love it so very much. Their selection of plants is mind-blowing. They also have a crazy abundance of gardening supplies, lawn decor, pots, soils and fertilizers, etc. Their gift shop is lovely and filled plant-related and non-plant related things. They have a bunch of super friendly and knowledgeable staff and they even have a book resource section (also some plant books for sale).They seem a little more expensive than big box stores, but the quality of the plants seems better plus, theyre paying for way more staff and overhead than big box store. Totally recommend this spot!
This is one of the best plant nurserys Ive been to in my life! you can tell that all of the plants are super well taken care of and the customer service is Wonder!
The atmosphere is wonderful. The setting is calm and inviting. The staff is friendly and courteous. And the plants are healthy.
A high quality nursery. I appreciate the different varieties of shrubs, fruit trees, seasonal fruits amd flowers. The displays are fabulous. Great fairy gardens with items and plants to purchase to make your own. I was able to find unique plants like carnivorous plants and a monkey puzzle tree. I will return.
Solid service, nice staff with good knowledge, and great selection. No landscaper sadly but that wont stop me from shopping here first.
This is my favorite nursery. They carry a wide variety of fruit trees, vegetables, and flowers. The staff are knowledgeable and very helpful. I highly recommend this local business.
Very cute nursery! A lot of options for products and plants and very knowledgeable and friendly staff
I love this place! It is my go-to nursery. Very knowledgeable and helpful staff.
A sign on the door that reads extremely short staffed please be patient. This is no problem I dont mind waiting in line or whatnot. They had at least 6 people working. But they would not let me or my older mother use the bathrooms stating they closed due to covid. You know what Im just over it. Its a bit late in the game to not have the proper PE equipment to clean your own businesss bathrooms. I told the employee it was a bit of a bathroom emergency and they were unmoved. We had to leave and go to Raleys to use the restroom and overall this nursery looks run down and plants look old and too big for their pots. Crowded with inventory that looks a bit beat up. I dont see myself returning here to purchase any plants.
Rude employees, every time I’ve been. Low quality plants that are extremely overpriced. Been going here for years and nothing has changed.
My first visit left a great impression. I accompanied a friend looking for a condolence gift, and we were really impressed with the selection. She also inquired about a tree, and while the clerk wasnt too familiar with the variety, she worked very hard to get the information needed.Also, while we came for a gardenia, we stayed for the hundreds of butterflies. Our cute, new orange friends certainly gave us a great impression about the health and quality of the plants here. Well definitely be back.
Terrible customer service, the lady that owns the place is a beast. Can´t believe that with such bitterness the business is still open, Wow?
Not all staff wears masks. Selection smaller than anticipated but people were knowledgeable
The grounds are so inviting with lush greenery, and colorful blooms. The staff is extremely helpful and knowledgeable. Walking around you stumble upon different park-like settings. Look for the elephant and discover a tropical delight. Highly recommended.
I had passed this place numerous times from and to my way home. However, it looked as if it dealt in garden sculpture more than actual garden supplies. Then I gave it a try, and found that like medieval walled cities the party is on the inside. From the knowledgeable caring staff to the overwhelming supplies for both an American or English garden, you will be impressed. Stop by, but take the truck.
Very nice place, good plants, and friendly staff.
Top notch and beautiful always!! The folk are so nice, knowledgeable and I am never disappointed here; even if I just have some time the 🦋 🦋 🦋 alone are worth the trip!
Great finds and I love supporting small businesses
Pretty cool place, a variety of plants, succulent plants, exotic, shrubs, flowers 🌻
This nursery is so cute and has great things. The customer service cant be beat!
Lots to choose from and the staff are nice and helpful!!
Best nursery around! Staff is very knowledgeable and helpful
We came all the way from Los Banos. A 2 hour commute and was about 15 minute off. The whole staff was still there. All we asked was to evenly trade some plants we had bought. But we were rudely rejected from this request. Debby has a very bitter, heartless, and had a hateful attitude towards long distance customers. But the staff is still polite, Alec was a 10/10 we rounded gentleman and hard worker. I just didn’t appreciate the encounter meant we had with Debby that’s all.
I was nervous going to here because I’m a beginner when it comes to my plant knowledge. The staff was welcoming and made me feel comfortable to just roam around and take it all in. I purchased some new house plants and got a ton of ideas. There is a lot of variety from indoor to cacti, roses, bonsais, herbs, fruit, and everything looked healthy and happy! I look forward to coming back as I learn more about plant care!
Very nice. Lots of varieties of plants and containers. Hidden jewel in Fair Oaks.
Best nursery around we traveled 1hr to get there and will do again. Dont waste your time at Green acres come here
Amazing selection and just relaxing to visit.
Beautiful Nursery! The staff is very helpful and very knowledgeable about plants!
Great little shop for your gardening needs
Great service and deals
We finely found here Cara Cara orange. Great selection of everything.
Unhelpful and rude owner, unwilling to help unless we came into her nursery in person. Couldn’t recommend a product/method to protect the orange tree we purchased along with a number of plants from her nursery. Said she didn’t have staff, well I’m sorry you are the OWNER and you should be able and WILLING to help your customers even if it’s through email or on the phone! We will definitely look at purchasing from another nursery going forward. Right now you need to value your customers as it’s tough for everyone to get out and about. Looks like when you buy from this place any advice going forward is non-existent unless you are in the store making purchases. Disappointed, after spending hundreds of dollars at this location this year and last support them, I guess we can’t rely on a small business like this anymore. Off to Green Acres and Home Depot!
Large beautiful gardens. A bit over priced in my opinion. Staffing is limited so dont expect to have any questions answered over the phone. A disappointment if you are looking for something specific and cannot easily get to their location
I love this nursery. Basically, I can find many different plants at this store. The staffs are always very nice! This place is neat and have almost everything for a home garden. I am a customer with this store for three years. And this store is a must shop store for my Spring garden!
A little hard to find but worth the hunt this place is amazing a ton of variety of rare and exotic plants.
Love this place!
Very friendly and helpful staff. They have a huge variety of plants, neat little landscaping ideas sprinkled here and there, and a cute little shop inside. Also a plus is that they love dogs. One of the staff even brought a water can full of water over for my dog to drink.
I live in Florida but visit Sacramento every year. This is a must stop during my visit. So many seasonal ideas. Great selection of Fairy Garden pieces. Staff always helpful and super friendly.
A lovely local nursery with excellent, avant-garde home furnishings and garden accessories. The plants are always different from what other nurseries usually offer, with no shortage of rare succulents/perennials. An unbeatable selection of carnivorous plants and seasonal rarities are also on hand. The staff are always very helpful and polite. Go once and youll be a true repeat customer.
Staff was very knowledgeable. I looked for a couple of plants that are low maintenance so I can slowly build my garden. Maggie the cat is very beautiful!
Second time I’ve been here and will be my last. MANY Plants in poor condition both times, about 5 customers there but I wasn’t greeted or asked if I needed help and I was there over an hour. Many trees clearly mismarked... Bloodgood is a very sought after red maple, several pots listed as Bloodgood side by side and they looked nothing alike. I guess it’s hard to compare to Green Acres where it’s clean, organized, friendly super helpful staff. For the ridiculous prices they charge, I’d expect WAY more. I left discouraged!!!
My favorite nursery. I love the wisteria in the front. They have a wide selection of plants, and especially decorations. The staff is always helpful, and there is always so much to look at.
Wonderful garden center. Knowledgeable staff, healthy plants and garden decorations. There is a dog on staff! What more can I say ;) very friendly and attention to service.
Love this place! Its way bigger than it looks. The staff is pretty knowledgeable about stuff and very helpful
I called late in the rose season looking for specific roses. The lady on the phone was very friendly and looked them up for me very quickly. I have always had excellent service here.
Great people and plants. Always find a lot more then I need. 😀
We bought a Meyer lemon tree, a couple of lilacs and a Cara Cara orange tree from here. Friendly knowledgeable customer service.
I do in fact believe, that the woman running this store is paranoid. She also allows her cats to roam around the store which is... interesting, I guess. But, I have also been accused of stealing by this person, for simply not wanting what she had in stock.
What variety! Such a fun experience to walk through this nursery. Very knowledgeable employees that are willing to share best care practices.
They always have wonderful plants here and everyone is always upbeat and helpful. Will be sure to come back for more garden needs.
This is a very beautiful place some of there stuff is kinda high priced. This is a beautiful place to walk through
Everything youd expect from an urban nursery. So many great choices.
Great nursery. We always find interesting things!
Great location with a large selection of plants for all your gardening needs. The staff is friendly and helpful, and the prices are reasonable for the neighborhood.
These folks are very friendly and knowledgeable, lots of varieties of plants, have a cat named Maggie that walks the yard and lots of gift ideas in their shop.
Unhealthy overpriced plants. Beware they dont even trust their own plants no exchanges or returns. Very rude manager👎
Lots of helpful staff and huge selection. Great store!
This place always has everything I need, and the employees are so helpful
Awesome nursery!
One of the best nurseries i have been to,alot of beautiful indoor & outdoor plants.
I absolutely love this place...great customer service!
Love this nursery, my wife and I can spend hours here!
Very nice displays, nice plant selections and helpful people.
This was one of our favorite nurseries but it looks run down and very dusty. Maybe they are waiting for the rain to clean it up.
Love this place and the customer service here is very high
Over priced!
Great selection of plants and friendly people
Great service, nice selection of healthy plants
Friendly service
Nice selection, a little pricey
Very helpful and friendly personal
Love the unique Perennial edibles
The BEST garden center in Sacramento
They sell shopping bags with Obamas picture on them---enough said about this place...wont be any of my business.
My favorite place to get plants!!!!
Knowlegable staff
Good
Friendly and homey
Way overpriced. Shop around, you can get the same plants for 1/4 to 1/2 the price. Money doesnt grow on trees.
Beautiful place
Great place
Great!
Fantastic