I went this afternoon to get my first pair of climbing shoes after getting a membership at a bouldering gym in town. The guy that helped me was super friendly and knowledgeable and we were able to find a pair that fit and was a good price in no time!
Salem Summit staff consistently offer personalized assistance to help us find the perfect products. Theyve helped me find a running hydration pack, the perfect fit of a harness for our senior pup, and so much more. Its always a pleasure to support this local business.
Prices are comparable to the big outdoor stores, I always give local the first shot at earning my business before trying elsewhere. Good store quality products.
Salem Summit is a wonderful store and I want to share a recent shopping experience. I purchased a few down-like blankets to give as gifts for Christmas. When opening one of these gifts, the tape on the box was cut with a knife, and the blanket inside was also slit. We were so sad about this mishap! When I contacted the store to ask if they would consider giving us a small discount to replace the damaged blanket, was I ever delighted and surprised when the owner Al Tandy, said yes! When I brought the damaged blanket in (on the off chance it might be discounted and resold) we were not only offered the chance to keep it, but the manager Tory, was kind enough to show me how to repair it with nifty clear patches, available for purchase. So I was able to get a new blanket for a small discount and in addition, keep the one that was damaged and newly repaired by Tory. I was very touched by their kindness. There are other outdoor stores in our area to choose from but Salem Summit is special and we will remember them for this exceptional and thoughtful service. (As a side note, they are following Covid precautions well and I felt very safe while shopping there.)
Friendly knowledgeable staff (Alexis is great!), quality product selection, great prices on rentals, competitive prices for all items.
Excellent customer service!
Great selection from a local company. Good covid precautions as well.
Went in to look at hiking sandals. Bought walking shoes - VERY comfy & supportive. Thanks Al. Great store!
They are there when you need them. They are knowledgeable about backpacking. Even saw one on the Timberline trail, friendly guy too.
Great selection and the staff was super nice! Awesome little local business!
Local, helpful staff, but dont expect REI or Amazon level selection. They have brands they like and curate. Unfortunately also dont expect your size to in on the off season. You can make it a stop if you have 2 weeks to wait, but not if you need it now.
Great local outdoor shop. All the staff are friendly and knowledge. On top of that, you can see they are enthusiastic about the outdoors and helping you find what you will need.They have a large selection for the size of their store, and what they dont have, they are happy to order for you. Ive ordered climbing shoes, mountaineering boots, glacier glasses, and much more, and every time it was exactly what i needed.
Great range of clothing and essential backpacking gear. Helpful staff and well laid out. Happy to shop here
Great service from friendly staff is a joy. The quality of their products is very high and the prices reflect this. I enjoy going in and browsing the store.
This place is awesome. Locally owned. Knowledgeable and helpful staff. Excellent selection.
My “go to” place *Wonderful selection of outdoor clothing for skiing, hiking, climbing, camping, travel, biking & living! Thanx for being in Salem (we are so lucky). Happy Anniversary today.
Very fast and good service
I have found all the staff at Salem Summit very helpful, knowledgeable, and friendly. I have purchased all of my climbing gear and clothing and have been very satisfied on the recommendations given. Its about time we have a mountaineering store in town! Keep it up Salem Summit and I will see you soon. Jeff Starkey. Happy camper.
I stumbled upon this store and now I go back on purpose... especially on Friday afternoons and to visit the dog behind the counter! Great advice for novices, wonderful perpetual sale rack in back. We need expert resources like this in Salem. Please stay in business ... pretty please.
Great local store for outdoor gear. Staff are knowledgeable and helpful. Sure you could probably get some things a little cheaper online, but when you need that peronal touch to pick out the right backpack, for instance, this is where you need to go.
Im so happy that this small business exists! Salem Summit has a good selection of items, friendly and knowledgeable staff, and great return policies.I or anyone I know has never had a negative experience in this place. Choose Salem Summit when you need outdoor gear and support local businesses!
In a new location now with much more space and inventory. Great service and a selection of items that are hard to find elsewhere. You can also rent a variety of equipment here including backpacks, snowshoes, skis and SUP boards.
Great services :))))
Great local outdoor clothing & equipment store! Clean &nicely displayed items though not a huge variety.What is there is high quality though
Buy it here, not at REI. Great local seller of mt gear.
This is a great place to go for outdoor gear. They usually have a sale rack or two for out-of-season clothing. The building isnt quite large enough to be a replacement for REI but you can definitely get your Essentials here and the staff are very knowledgeable about what selection they do have. They have absolutely done the best they can with the room that they have got, and I would love to see them expand or open another location someday.
In this day of instant internet gratification local establishments like SSC are a beacon of old school customer service. They also have a killer selection of gear that is second to none in the valley. Be sure to stop in if you are downtown Salem.
Great place to get your backpacking gear! They have a friendly and helpful staff. I highly recommend them for anything you need for your backpacking adventures.
Ive always had a good experience at Salem Summit. I have rented snow shoes from them on multiple occasions and the staff is always friendly and very knowledgeable. Ive also purchased some hiking pants (Prana) from this location. Im really hoping this store will get into snowboarding equipment also so that I dont have to purchase things in Portland.
Salem Summit Company is a much needed outdoors store in downtown Salem. The staff is helpful and very friendly. I support their store as much as I can and advise you to do the same!
Outstanding experiences EVERYTIME I shop there. Al, Rick, Connor, and the rest are very helpful and personable. Additionally, they are involved with the community. A great store!!
My 4 adult kids have been coming regularly to buy climbing gear here. I had heard the owner was from the same area I grew up in the Midwest. I happened to notice the store so I went in to introduce myself. The gal at the counter made me feel as though I was imposing on the owner, but she went to see if he would come so I could introduce myself. She came back and it was clear he did not want to be bothered.My husband and I are both business owners here in Salem. We take pride in Customer service and how we treat others. I was absolutely dumbfounded that he would treat someone that way and he has certainly lost our business.
My first stop gear shop. Great staff, well curated selection, everything you need to get out there.
Fast and very informative!
Welcoming and knowledgeable crew, a well curated equipment selection as well as good community events. Shop local, support your locally owned outdoor speciality retailer.
Lots of cool gear. Awesome headwear.
Great place run by great folks. Ill usually stop in whenever I need something specific, and end browsing the sale racks for like half an hour.
First time here for a backpacking presentation. Friendly knowledge staff and good vibes.
This new-ish store in downtown Salem has some familiar outdoor brands mixed with others not normally found here, like Outdoor Research and ArcTeryx . The inventory featured a good selection of coats, shoes, sandals, gloves and camping and climbing necessities. The clearance rack had good values.
Extremely cool outdoor gear shop.If you need clothing or support equipment for climbing camping or hiking this is your place in Salem.
Great customer service!! A small store that can.
Good outdoors shop, great prices, good advice, pretty much just an excellent shop.
Great Salem spot!
Its nice to have a local outdoors shop in Salem. They have a good selection of quality brands and they rent skiing equpiment.
Great local shop. Friendly, knowledgable staff. Great, very practical selection on everything you need. Ivd bought my rock shoes, harness, tech cord, carabiners here among other items. When I want a new toy I tend to go here.
The knowledge these guys have is priceless, much better then rei, and prices are what u would find online
Great little specialty outdoor gear shop with friendly staff!
Went to REI to buy something, found it for the exact same price at Salem Summit. Decided to go with more local
Excellent selection, great service, and good prices. Local experts to help with all your outdoor adventuring needs.
Went in yesterday to browse and pick up fuel for a MSR stove. Nice selction and the guy working was helpful/friendly. Ill be going back to support this local business.
Great selection, better than any outdoor store in Salem or Portland. The only bummer, no ski equipment.
Good variety at a local store!
Really helpful customer service folks!
Great local store to buy outdoor supplies. Yoga, climbing, hiking, camping, shoes, etc. Very friendly staff.
Great product, service and knowledge from folks that walk the walk.I always shop here first.
Perfect place for outdoor sports of all kinds
Great service
Great staff, friendly, knowledgeable!
Great outdoor store
Good selection
Great variety