If you want to drop off your car and forget about it then this is the place for you. Otherwise, if you care about your vehicle and want it back in a timely manner please consider a different location. Throughout my length of business here I was not provided any updates on my vehicle. I was given an initial date and no follow up occurred. When my pick up date approached I showed up and they stated the vehicle was not ready due to a part not arriving yet. They gave me a new pick up date and again no follow up. Again I showed up and I was not informed prior that it was not ready I had to show up and ask myself. This happened a total of 3 times. The third time I expressed my frustration with the lack of communication and still nothing was done. Again, if you are an individual that wants to be updated and be kept in the loop of what is going on look elsewhere. This place has horrid communication.
I had some pretty bad damages on my 2007 Honda CRV (worse than it looks). Brought it to Salinas Collision Repair. I got a quick estimate and got the car back the day it was promised. I was so impressed with the work they did on my vehicle i decided to write a review. When i got my car back i was surprised that even my rear window was working. This team went above and beyond. They truly exceeded my expectation. The communication was also great. I was regularly updated with the status of my vehicle. Seriously, thank you guys!! I will definitely recommend this shop!!! I am so happy with the results!!
Very helpful and courteous staff, I would recommend
Unfortunately my poor 2011 Toyota Sienna has been hit on a few occasions. Each time I’ve been worried that it won’t be able to get to pre-accident condition. Each time Mark and his team at Salinas Collision Repair have returned my van in better condition. All was done within the promised time or better. I very much appreciate Mark and his team’s attention to detail. Thank you so much Salinas Collision Repair!!
Simply the best place to get your vehicle repaired!
Great service. They provided me with a rental as well thanks to AAA insurance. Still waiting for my auto vehicle be repaired .
I highly recommend this body shop for Car Maintenance. Not easy for me to say that, especially since I have had bad experiences in the past, with different automobile body shops. But Salinas Collision Repair outshines any body shop that I know of ! The estimator assigned to my Elantra Hyundai car was Anthony Macias. I found Anthony to be knowledgeable, respectful and concern with giving the highest level of customer service. When we first met on October 26,2020, Anthony provided all details and answered all my questions, regarding the car bumper,trunk and paint repair. Which gave me a comfortable feeling and a level of trust with the Management staff and body shop Technicians at Salinas Body Repair. I found this body shop, to go beyond the normal professional procedures in Car Maintenance. Anthony gave me helpful advise in car rental information, and discussed in detail the procedures involved at each level of the exterior & interior of my vehicle repair. That to me,was outstanding customer care ! On October 30, Anthony called me,to say your car is ready . What I will add now to this review, is why I trust this body shop . Picked up the car late Friday Evening.Anthony showed me pictures that were taken of the work done on my car . The car paint job on the bumper was outstanding,the dents and bumper interior reinforcement hardware were positioned properly on both sides of my vehicle.And to top that off, my car was cleaned inside and out.Salinas Body Repair didnt miss a thing ? On the contrary, they added ? Can you believe this? They even cleaned my car tire rims? Let me end with this .I know why this Body Shop does well .If you have Strong Management Leadership, it will show on your staff,like Anthony Macias. Here is the reason, Mark Duliba the Manager at Salinas Collision Repair. I personally called him, to thank him for the Outstanding Customer Service, I received from his department. That 15 minute phone call with Mark, left me without no doubt,that Salinas Body Repair was a right choice for me,and I give it 5 stars EBAY style ! Thank you Mark Duliba and your Staff for providing me with a higher level of confidence in Car Body Maintenance .
DO NOT trust this place they try to scam you told me that the repair for a collision was gonna be 25k and the hit wasn’t bad at all barely did any damage and found papers in the car showing the grand total for labor and repairs being 12k with parts included. They kept trying to force us to total the car and tried to not let us take out the intake that i bought for it. Take it anywhere else but here!!!
Had a great experience here and customer service was great. Had a dent repaired and my car looks brand new! Highly recommend
Salinas collision repair repainted my truck entirely. They did an absolutely terrific job, my paint before was aged and peeling but after the job Salinas collision repair did now it looks like brand new! Also planning on taking it back to some suspension upgrades!
They fixed my fender. The work was done quickly and the color match was perfect. This is my go-to place for body work.
Friendly staff and very professional.
Mark and the team at SCC were fantastic and the detail job they did after the repairs was amazing. 5 stars only because I couldnt give them 10.
I had front end damage to my Toyota Tacoma. I took my Tacoma to Salinas Collision Repair and spoke to Mark and Jan. They were wonderful and took care of all my insurance matters. The staff put my Tacoma back together and it looks like a brand new truck. Thank you to everyone for such a great job!!!
Salinas collision and repair is great there service was amazing they helped me out when I needed them they got me a rental car and finished the job way before it was done
Very professional. Walked me through every step and made sure I know what was going to happen to my car and what the costs would be and why!
Great Quality work! These guys did an awesome job on my Crosstrek! It looks brand new! Great customer service as well! 👍 I definitely recommend these guys, and will be using them in the future.
Very friendly sevice!
Gary and the crew has helped me on three repairs two on our 2011 Ford Edge and a difficult window repair on my Toyota truck. Theyre fast, professional, and courteous. The best thing is they stand by their work. Highly recommended. Ill go back for sure.A great hometown business.Patrick Bailey, King City, CA.
Worst place ever the staff is really rude. And very unresponsive. I spoke to jan from Salinas Collusion Repair. And everytime i ask a question she have VERY high attitude to do her job or to check up on something. They keep telling me my car was going to be ready 3 TIMES out of the week first it came up friday .then it come up with next Wednesday and the so on and so on. It was just excuse after excuse. I HIGHLY dont recommend this PLACE to anyone! You will be stuck with no car for a while. I got reccomend to this place and i regret it
Great fast service, dropped off my car got a ride home and the car was ready to go in bout an hour, friendly staff and a great manager,
Time to fix the car was supposed to be 1 week. Car was there for a whole month excuse behind excuse I will never go back
Great work cars like new very professional
Love the customer service and comunication in the process of you vehicle.
Thank you Mark and the staff at Salinas Collision. They took my car and totally fixed the huge scratch I put on my car when I made contact with the wall at parking garage. That ruined my day. I took it to Mark at Salinas Collision Repair they had it one day and it looks good as new, like it never happened. THANK YOU, THANK YOU, THANK YOU.
Great place & Grade A work!! Very pleased
Awesome body shop and quality of repair!
Really good job! They have a magic hands!
Poorly finished job ! Never again
These guys are on point!
Quick to take care of the repair attentive and very good attitude with the applicants ok good service
Very Good Service..Its Missing Personnel Who Speak In Spanish ..