We had gotten a call about buying our VW back so, we came in and looked through the inventory. Rodrigo was super awesome. Probably will make him our new kid’s godfather. Everyone was super friendly. They did everything to help us out and get the best.

Bought new Arteon. The whole experience was great. Alex was very helpful.

We have been taking our VW to Strong for service for 4 years. They do a good job of taking care of our car. They are almost always on time and call us when there is a delay and seem honest about why. I appreciate their integrity regarding complications with our cars.

Service really matters at Strong! The people in their service department are top notch! They’re all friendly and professional and do great work! It was refreshing to have one person take care of me, from my first phone call to bringing my fixed, and shiny clean, vehicle out ready for me to drive it home. Thank you so very much Skip!

One of the worst car experiences I’ve had. Sales was nice and very helpful. Finance was a joke. They were telling me monthly payments that were $75 a month higher than they should of been. When I asked him to explain he kept going off on tangents. When I addressed him again asking why numbers didn’t match his, he stood up and said “Well it seems like you’re not willing to work with me, so I guess we’re done” and walked out of the office.The next day I contacted VW in the southern part of the valley, and amazingly their numbers matched up with mine. Amazing right!This dealership gets good reviews because they load them. In order to get their “lifetime warranty” you are required to leave a good review. Not worth the warranty to have finance not work with you when you are doing a down payment of over $25k.

These guys are awesome to deal with, very upfront and honest, and not your typical pushy car sales man. I worked with Matt Hansen and Felicity and they treated me beyond well. Took time to answer questions I had, and was very informative. I couldn’t ask for a better experience or warranty. Strong has gained customers for life with us. THANK YOU!!

I had a great experience at Stong Volkswagen! Went in around 10:30-10:45am, had a specific car in mind, talked with the salesman, test drove the car and drove out of there with a new car before 1:30pm. My salesman Matt was very understanding of the time crunch I was in to purchase before having to go to work. Also while keeping the purchase a secret from my wife until later that night. She loves the car very much. I also appreciate how up front and reliable Matt’s information was about the dealership and financing and any other questions I had. I will for sure be purchasing our next car in the future here at Strong Volkswagen!!!

Great experience at Strong VW and the purchase of our new ID.4 AWD. Appreciate their process on pricing, transparent and no games. Other local dealers should take note of their customer service and approach. Highly recommend that anyone who’s in the market for a vehicle, give them a call/visit.

We came in to look at Atlases. Antonio is awesome. Totally got us the car we wanted. Financing was great and easy. This is the vw dealership.

Ive never been disappointed in the quality or the extraordinary helpfulness from the sales people or the workmanship involved with the maintenance of my vehicle, of which I,in the last year bought a 2017 Volkswagen Golf TSI...Low mileage and the newness of the car is why I purchased the vehicle.. Im way glad I did also.. thanks Strong VW... good crew of people there

Go see Em he got me all the car I wanted.

I have recently purchased a Chevrolet Cruze from Strong Volkswagen. I was greeted by a salesman named Billy. He was very kind. He was upfront and honest. As a woman I felt comfortable and not pushed into anything I did not want to do. I had found the car I wanted online and was very pleased with it. Its a used car. It looked and felt like a new car with low mileage and it was immaculately clean with all the bells and whistles. I am so happy with my new car. Thank you Billy! I would recommend going to Strong Volkswagen for your car needs. I would also like to thank X96 for recommending them!

My husband and I have been needing a more fuel efficient car due to long commutes and high gas prices. We came to Strong and worked with Chris. He was super friendly and helpful. We were looking at certified pre-owned cars and he was able to get us a new car for less than the price of the used car we were looking at. And they have a great lifetime warranty! We highly recommend Strong Volkswagen!

Awful service, not with your time. I will never go to Strong Volkswagen ever again. I had them place a remote start. What should have taken half a day took almost four days. I was not told to bring all of my keys to the appointment or the fact that they may not have the necessary staff on Saturdays to complete my installation. They did not keep me updated with time expectations or the status of my vehicle. I reached out to Strong with my concerns over a week ago and still have not heard back. This is the last time I buy a car let alone go to them for service.

I’m Lorrie Diamond and I just purchased a beautiful blue 2019 Altima with an awesome lifetime warranty and I’m now part of the VIP Club.

Marketing is great! Car buying experience is great too! I’ve had my used VW for 6 months now. Scheduling and servicing your car has been unprofessional and difficult to say the least. Very much of a let down after having a great car buying experience and marketing of what seemed to be an awesome company.

Love the service department they make sure everything is well with the vehicle and if any extra is needed they give a curtious call to let you know and if they should do the work or not. Thanks service team for all u do. Your all are nice and easy to approach for all our needs.

Chill but upfront. No surprises. Also, shout out to the mechanic brian. Mvp in my book

I purchased my vehicle from Bryson Hendricks. Best experience I have had at any dealership! I would recommend Bryson to anyone! Looking for a car ask for Bryson!

I guess these guys dont want to sell cars. I have contacted the dealership twice and spoken with two different salesmen, given them my VIN number for a trade-in and asked about some specifics of the trade in process. Neither salesmen ever called me back. I read so many great reviews, and was excited to support a local business. So frustrated

The guy helping me wouldnt even look up my cars Vin to see if he could make me a key I would not recommend anyone do business with a lowlife P.O.S. like that. COMPLETLY RIDICULOUS

I wanted to wait a month before really writing my review so that I had time with the car, but my rating remains the same. I would go higher if I could! Our experience with Strong Volkswagen was great from start to finish. They were very patient with our schedule, and when it came down to a choice between two cars, I honestly feel like they were rooting for us to get the better car, even if it meant we wouldnt be spending as much. We love our car, and we are Strong Volkswagen customers for life. The advertisements are true!

Jacob, Alex and Daniel were all so helpful in my indecisiveness. Jacob is very patient, thorough, understanding and detail oriented. He made sure to explain everything very well, didnt miss a single step. Alex and Daniel helped me with my financial stress and made me feel confident in my purchase of my Taos!!

Brilliant customer service on a used vehicle purchase. The automobile had 2 previously undiscovered issues. Stephanie made sure that both my vehicle and I were taken care of. I would recommend this dealership to anyone.

I took my Volkswagen to strong for an oil change Friday. I recently upgraded the stock stereo to a 10 inch touchscreen display. When I returned 2 hours later to pick up my vehicle I noticed the touchscreen wasnt turning on. After I got home and investigated the problem. They had damaged the cable going into the screen. 100 dollar oil change ended up costing 600 dollars in repairs. I asked what happen to my stereo all they tell me is there is no need for their tech to touch the stereo. I cant agree more! Avoid this dealership, Ive never had a problem like this at SouthTowne. Worth the extra drive!

I enjoyed my experience here. We needed to get my partner a car, and had great customer service from this location. They also never once misgendered my partner which was pretty great. It creates a lot of anxiety for my partner so the fact that a bunch of dudes in a car world setting could easily not misgender her was pretty cool. I appreciate that a lot. Thanks you guys. Our salesman was not pushy and just went along with what we were looking for. He actively listened.

I took my car in for a recall item and was catered to extremely well. They rescheduled my car to get done 2 hours earlier so I could pick it up on my lunch break and they also arranged a Lyft to take me to and from work. I cant wait to get my oil changed there.

David and Mark were great and worked hard to get me the car I wanted.

Meagan was very professional and very informative. I always take my cat to strong. I love their customer service and they are always professional.

It has its good and bad. Its a car dealership, so thats immediately a check in the bad column. Also, the salesman I worked with insulted me. Another check in the bad column.The salesman didnt use pressure tactics. I really appreciated that. On the other hand, he pointed at poorly laid-out spreadsheets for financing that werent very clear at all and did a virtual eyeroll when we had to ask how the sheet worked and what the numbers meant. I work in finance for a living, and I can safely say that Ive never seen a worse way of trying to communicate financial information than how this spreadsheet was designed. And yet my wife and I were made to feel like idiots for asking follow up questions.The salesman was otherwise honest (which maybe means I should really be looking at whether his insult was accurate 😀😂). It was a better than many of the other dealerships weve gone to. But thats a really low bar.

Bryson was very nice and helpful. He wasnt pushy at all and was willing to help us with our needs after my husband got in an accident and we werent expecting having to get another vehicle. He was very friendly and cute with our 2 kids and got us some popcorn while we were waiting and was even willing to bring our vehicle to us. I have never had such service before I felt no pressure and that Bryson really cared about our needs and was willing to help us!! Thank you so much

Weve purchased a few vehicles from Strong and were definitely done shopping here. Our last service here was our worst service experience ever (no communication, us continually checking in to see when itd be ready only for them to push it hours and hours and finally, after wondering why its not complete when we were told it would be three hours prior, they let us know they ordered a part thats coming later that day that we didnt approve service on). After this, we thought wed give them another chance and tried to purchase another car here. Shelby texted us and set up an appointment for Labor Day at noon to come by and check out the car, only for us to drive to Salt Lake from Utah County and see the dealership was actually closed. We followed up about their miscommunication, and we never received a response. Take your business somewhere else!

Recently bought a new car from Chris at Strong VW and we couldnt have been happier. Chris was so helpful and outgoing he really made the deal so effortless. Got a good deal and great service. Thank you Chris. We will be back.

It was great. Matt Hansen is very helpful and honest and does not pressure you into buying a car. He is very responsive to any concerns I have.

I had to go in to get an update on the software. I was sent a letter from VW to do this. While I was there I asked them to check the brakes since we had some concerns of how they were acting and to do a small paint touch up. The brakes were just dusty and they cleaned those off and did a great touch up with the paint. Brian went over a couple of technology things as well. He were very quick to get me a Lyft to and from work while it was in the shop.

This dealership has some scummy salesmen and finance people. Do not go there to buy a car!!! They sold me a car with a lien on it and keep telling me “it’s okay give us 2 more weeks to find the title” Such a disappointment!! I don’t even think that’s legal. Don’t trust car salesmen, especially HERE!! They haven’t been very graceful either with how much stress and anxiety they have caused. I’m scared to even drive “my” car now. Because it’s not even MINE!!

The dealership as a whole is really fantastic, however, their 3rd party vendor for chip/scratch repair is sub-par at best. I bought into the VIP package they offer, had my car delivered from boise idaho to have a chip and some minor scratches repaired.. looks like a 5yo tried to color the scratches in with a crayon, and the color doesnt even match!! I honestly expected better quality control from a dealership of this caliber.

Alex was so quick and available for me to buy my first new car. His assistant was very personable. And I love love love the LIFETIME WARRANTY they offer. I would recommend buying from strong VW

Chip and Justin were awesome! No one likes having to deal with car repairs and this was an easy stress free experience! Thanks again, you guys are awesome!!

They finished 90 minutes sooner than promised! Chip did a great job and I was able to get on with my day! Strong VW always gives me great service!!! 👍

Had an emergency issue and they squeezed me in even though I didn’t have an appointment. They got it resolved by working on Saturday and got me back running.Great service department!

Third vehicle purchased from Strong. Excellent service and lifetime perks make the deal. Thanks Matt and Mike for helping us buy our new Atlas.

I brought my car in for the 1st oil change. Everyone was great and accommodating.. The information they provide you on the basic check up is detailed and they go over everything with you. Im glad I bought my car from strong and get to continue going there for the great service.

We really enjoyed our experience with the Used Car Strong Volkswagen team! Billy answered our online inquest with a personalized video, and when we came out for a test drive the next day made sure to answer all of our questions and walk us through every step of the sales process. We were first time car buyers/finance so I really appreciated him and their financial expert for taking the time to walk us through all the jargon and legal lingo. No one was being oily or pushy- which is what I half expected with what Ive heard from other peoples car buying experience in general- but no one was like that and everyone was friendly. Glad we were able to make a purchase through them!!

Average experience, nothing out of this world but nothing that impacted me negatively. Minus the 2 different locations across the street from eachother. They kept sending me between buildings for different things. They did forget to complete my emission test before selling the vehicle to me. Love the lifetime warranties though.

Great experience! Everyone was so accommodating. Matt and marquee were awesome.

Excellent customer service in the Service and Parts Department! Strong Volkswagen took care of me right away. Thank you Jose and Justin!

I am not happy with the recent oil change on my Jetta. I called the dealer on a Friday morning to see if I could get my car in for an oil change and was told they stop doing them at 4:30. So I drive the 36 miles into Salt Lake just to be told they arent taking any more work for the day (this was around noon) and better luck on Monday. I finally get the car in a few weeks later for the $100 oil change I am required to get to have the car returned to me with a plastic cover on the seat bottom and a big sweat stain on the back rest of the seat. I have tried to clean the seat but the stain will not come out. They did say they will clean the seat but at this point I am not willing to take my car there again and try my luck with getting the seat cleaned. Their lifetime warranty is great if you like jumping through overpriced hoops.

I bought a certified pre-owned Tiguan in July. Antonio was great and stayed until almost 9pm to help me get everything done. I had a paint issue about 5 weeks later and Tristan in VIP was amazing. I was able to use one of their loaner cars while it was being fixed and the repair looks brand new! So far so good!!

I scheduled and oil change and tire rotation, service notified me I had a recall on my vehicle and everything got took care of in a timely manner

When I picked up my car the tires all looked low. I asked the service manager to borrow an air gauge to double check the tire pressure. The service tech had set all the tires to 29psi when they were supposed to be at 39psi. Not a huge deal because I noticed it quickly. Had it not been caught right away, it could have definitely caused uneven tire wear, decreased fuel economy, and potentially safety issues.It makes me wonder what else he got wrong. 🙁

There was an unexpected wait time to get in for an oil change but I was able able to use the loaner car program that Strong offers and leave my car and not have to sit at the service center until the work was done.The service department was in contact with me the while time from when my car was being worked on and when it was ready to go.I love going to Strong VW and they keep impressing me every time I stop by for whatever reason. Keep up the good work!

Went in for the 1st oil change which was 100$ for a 4 cylinder engine and required to be done there to keep the warranty took several hours. When i went to pick it up they Tried to tell me all 4 tires need to be replaced when one was brand new and had maybe 50 miles on it. So they apparently did not even look at all 4. Also had not had one problem with the car until I left the dealership I got halfway home and the check engine light came on.

Hooked my momma up real nice on a car. She was extremely happy, therefore, so was I. They have great customer service and dont treat ya like they just want ya money! Video then a try. You wont be disappointed!!!

DON’T GO TO STRONG VOLKSWAGEN AND AVOID BRIAN LIKE COVID. It took 2 days for Strong Volkswagen to re-pair my key fob with my car. The car was towed to VW in the evening, when I called to see if they had the car the next morning Brian asked me to call them back because he was too busy to check. Maybe Brian is the customer?? So confusing. I made multiple calls to see if the car was there and made multiple calls for updates on a simple process that should have been done the same day as drop-off. When I picked up the vehicle Brian pushed further service I was not there for and not interested in. At a previous visit they refused to take off a piece of a broken flap of rubber under the car unless I purchased an expensive, unnecessary replacement part. I had to drive home with the broken piece dragging on the ground and have another garage remove it. There is no respect for the customer’s time or need for transportation. Brian will try to scam you into paying for services and parts you don’t need. I sold my car and will NEVER buy another Volkswagen. I will advise anyone I don’t consider a straight up enemy to never buy Volkswagen.

When I walked into Strong Volkswagen I had a particular car in mind but I was super nervous and not sure if I could trust the sales people to be honest and straight with me. Billy M. was friendly, understanding of my fears and most important HONEST!! He worked with us and did whatever he could to get me in the car I wanted. There aren’t many sales people like Billy. Majority of them just want the commission and don’t care about what’s best for their customer. Thank you so much Billy for your kindness patience and most of all honesty. If your looking to purchase a used car at Strong Volkswagen ask for Billy.

Came by at 6:45. Waited until 7:30. I was first in line. They had my car done by 8:30. (Change to winter tires - no rim change) thanks

My wife and I were driving from Spokane Washington to Palm Springs California and her air-conditioning malfunction. We called five or six auto repair places and strong was the only one who would stay late and fix our air conditioning so we could get back on the road. They were super helpful and professional, I wish they were my dealer in Palm Springs!

Strong is fantastic. Unlike many dealerships, they fix what is wrong without trying to hook you up with all sorts of extras. Thanks for a great experience service manager Brian.

Great sales team. Found the car I wanted. Very pleased!

I was able to successfully get a good vehicle from Strong Volkswagen. It was a used car but still a great vehicle and the people there made sure to allow the buyers of the cars to be comfortable and try to keep the whole shopping experience as low stress as they can. The Finance people also made sure to explain clearly what the whole process was going to entail and answered all questions that I asked. I know when I have the money and I need a new car that I will come back

Salesman was great. Very knowledgeable, pleasant, friendly and not pushy. Finance guy was also knowledgeable and didn’t push us to by warranties and options that we weren’t interested in, but did explain all options.

I went to the Service Dept. in SLC for a recall on my 2019 VW Jetta. They were very nice, fun and informative. The work was done quickly, which I appreciated. Thank you Strong Volkswagen. I appreciate you. I love my car!!

Today I went to strong vw and bought a Santefe and the experience was absolutely incredible everyone was super nice and helpful and I loved the honesty they were able to get me into something great and in my price range highly recommended coming to them for a used car!

I bought a car with a bunch paint chips chipped out of it with the promise that I could bring it in and they would fix it. I tried to take them up on the offer and was turned away because the chips existed when I bought it. I will never shop here again and would like to make sure everyone knows that they offer free service if you give a 5 star review and take a video saying you should shop at strong vw. So the rating is not honest and should be regarded as so. Edit: I have been contacted by the salesman, but I was unable to reach him after missing his call. He was nice anyhow it was the manager that said strong vw would take car of the paint chips. Apparently he meant if you lie and say you caused the damage edit 2: just found out that the license plate screws were sawed off and sold with them left inside the hole. Sure glad I went to Strong.

I bought a car here last year and it was a great GREAT experience, but I went here with my bf to get him a car. We ended up leaving day 1 and being invited via text back for a good deal “worth your time” on day 2, and no one knew what the deal was, no idea why we were there, it was so weird.. Waited for a while for them to figure it out, didn’t hear anything from anyone for a while and decided to leave. Last year I was in and out so quickly when I bought my car, and it was so easy! Grateful for that experience and was hoping for the same for my boyfriend!

I went into Strong Volkswagon to checkout their new deals in 2018. When we went out for a test drive they take your car keys until you return. THE PROBLEM is that they refused to give me back my car keys even after I asked multiple times insisting that I needed to buy the 2018 Tiguan and trade in my prius. I asked three time for my car keys back until I got so frustrated that I stood up and yelled for my car keys back. Instead of helping me they sent a VERY forceful closer salesmen to me who provided a slightly better deal on my trade and as well as two other salesmen. Trying to convince me that all the lifetime service savings would make it more affordable on my budget. I felt ganged up on and intimidated also I had to get to work so I finally caved and bought the brand new SUV that was out of my pricerange. These intimidation tactics and the fact that they refused to let me leave I believe should have been reported to the police.

The salesman listened to my concerns, wants, and needs and exceeded my expectations. He went above and beyond to make sure I was getting the vehicle that I wanted. I would strongly recommend this dealership to friends and family. I did not feel pressured and I did not feel like I was being pushed I to a sale or vehicle that I did not want. Bought a brand new Atlas and am very satisfied. Then we were so happy with our experience, my husband and I returned after an accident that left our second car a total loss, and we just bought a 2020 Tiguan. It was another very easy experience. Our salesman Rob, took great care of us both times. They are both beautiful, comfortable cars. We love Strong and all the benefits they offer.Service department is great too. They always ASK first, they are fast and thorough, and they always ask if I need a ride somewhere.

The staff was friendly, and knowledgeable. They addressed my auto needs and put me in a great vehicle that we are very happy with. Thank you Strong VW.

My provided service at Strong VW. was above and beyond, with a previously provided coupon by mail, only ended up covering my bill with $6.00, besides I was facilitated with an Uber ride both ways to my place of work, while they were taking care of my car at the dealership. Can’t get any better than that.

My experience was great! They explained everything in great detail and I would definitely work with them again!

Love this place! The service is always so fast and efficient and my car looks amazing when finished.

Had to get some warranty work done on my car. It started with an EGR cooler, then it turned into a heater core. After the heater core I had to come back to have a sensor tightened because it was accidentally was left loose. Each time I went in the service writers took care of me and even got me into a loaner car. Every automotive shop makes mistakes, I know because I work in the auto industry, but its what they do to fix the problem and how easy they make it on the costumer. They made it very easy and helped me out each time. Cant ask for much more. I will be coming back to Strong Volkswagen.

My wife and I were looking for a car for quite some time. We had some not so good experiences with a competing dealership. After looking around the internet I saw some really good deals on a few cars at Strong VW. We showed up and were greeted by Bryson who was super nice. We ended up working with Tyler Chapman, who honestly made the car buying experience so wonderful. He was super patient and super genuine. We ended up falling in love with a Nissan Rogue. Mark G. in financing helped us seal the deal by making finianing super easy. I genuinely had the best car buying experience imaginable. They gave me a super fair amount on my trade in and after hearing my wife and I were taking a trip they even offered a loaner car for us while they finished detailing our car. This is the go to dealership, I tell all my friends and family to go see them knowing they wont have to go anywhere else. Great people who really care about their customer and honor their word. I am thankful for Strong and know where I will be going for all my future car purchases

The VIP service does not leave you feeling very VIP. I can get a better car wash at gas station drive through. Their Eco-Pro program is a rip off. I love my car but the extras are not worth it!

I strongly recommend right as you walk threw the door ask for Bryson Hendricks. Great guy to buy a car from. Got me a great deal. Great service. All the above. If you aren’t buying from Bryson, why are you buying at all.

I had a worst customer service experience ever at Strong VWs used car sales department.On Thursday, I went to test drive a car they had in stock. I made an appointment with Devan Newbold, and he texted me a couple of times, and sent me a video of the vehicle. Also, his manager, Tony Glavas, texted me that he was pleased that I had an appointment with Devan and assured me that I was in excellent hands. When I arrived, he wasn’t there, and I waited for 15 mins until he showed up. That cut some extra time that I had that day because I had to be home at a certain time for other arrangement. After I test drove, Devan went through some paperwork with me, I gave him my SS#, etc to fill out the loan application. He wanted me to stay and complete the process so that I could close the deal. However, I really needed to go home, so I told him that I would come back tomorrow to finish it. I told him that I could pay the down payment if necessary to hold the car. He told me that I could do that over the phone with my credit card.The next day (yesterday), he contacted me what time I could come in. I was very busy at my work, but he and I talked over the phone a couple of times, texted a few times, and I told him that I could come at 4 PM, and would bring another family member with me so that I can drive a new car home with me. He said that he would make sure that everything is ready to go for me.Well, when I arrived, he was with another customer, and told me to wait. I waited for 20 mins. Then, he finally came and told me that the car was no longer available. I was in shock. He knew I was coming to finalize it, but someone in his department sold it to someone else (with or without his knowledge, I don’t know).Technically, they didn’t have to wait for me. We were not in a legal agreement. However, if I communicated enough to be so clear that I was coming to purchase the car, it would have been nice for them to contact me and even asked me to pay the down payment so that they could hold it for me. I would have done it easily.So, I drove for 30 mins, in the rain, for nothing. Why Devan or his manager Tony, didn’t even think about how I would feel is beyond me. Because they could have contacted me very very easily.In the future, I hope they communicate with their customers or have a better communication policy regarding prospective customers. I’ll never recommend this place to anyone else, and I’ll never consider purchasing anything from them because of this experience.I am always skeptical about used car dealers because nobody seems to have a great experience.Higher Google ratings of this shop gave me a hope, but I guess it is still hard to receive a decent customer service from a used car dealership. For the record, Devan was a nice guy. Super friendly and super sweet. I feel like this incident was more of their management issue.

We’ve had a great experience at Strong VW. Bryce was able to get us the car of our dreams at a price we can afford. They gave us a great price for our trade in also. Great, friendly service. Highly recommend!

Service was quick and efficient. Not too pricey. The service technician was very nice and informative about what was going on with my car.

Great service. They are efficient and did exactly what needed to be done. No hassle.

Got a great car for a great price. Bryson was awesome. Will be back for more cars.

Stress free and no pressure, Michael was exceptional and I love the vehicle.

I wish I could give 0 stars. We set an appointment with them over a month ago. Then they have us in the shop for 3 days and wont tell us when it will even ve in the shop? Whats the point of making an appointment a month in advance? Only to be told that they dont have a loaner car then when they finally get one in after 3 days they tell us we have to leave it there till Monday of next week? Nope! We took our car back and will no longer do buisness with these people. Its Southtown from now on.

They are rude don’t care about customers lies and dishonest I would give them a zero start if I could I will never even consider strong Volkswagen again and will be telling people I know not to go there worst experience at a dealership in a long time I ended up else where to get a car there advertising saids that they can get you in a newer car and lower your payment by 20 percent guaranteed or they will give you 500.00 well they wanted me to pay most of the car off and still pay on it for 6 years which means I would of paid double for that car I will never go to string volks wagon again they lost my business and my families sense they all seen how they was the manager even yelled at us for no reason

Got to the service department at 7:30am checked in and received a welcome email at 7:48. So far so good. Just getting my 20,000 mile service. Time went by and after 4 hours, at 11:27, I had to go find someone and ask them what the time frame was for my car. They located the paperwork and the finish time written on my paperwork was 9:29. No call or text to let me know the car was done for 2 of the 4 hours. Very unprofessional! If I didnt have to have work done there for warranty purposes Id take it to Jiffy Lube. WEAK Volkswagen!

Super good experience just wish I didnt take 3 hours of my day just to get an oil change

Fast and Professional! Although, I did not have an appointment, they fixed my problem fast and I was on my way!!!

Amazing service! Always love when I go there, I never leave upset

Service was explained well, no surprises. Staff was helpful and got me in and out quickly.

Purchased a Platinum Gray 2020 Jetta R-Line with a beautiful two-tone interior from Strong Volkswagen two days ago. I had read the good reviews this dealership already had but in the end my salesman, Michael Webster, made it even better. He explained everything in detail, and had the patience of a saint when it came to answering all of my questions. Highly recommended the Jettas, the dealership, and Michael for sure!

I have bought several new cars and this was by far the worst company I have ever dealt with. Save yourself money and go anywhere else.We had a horrible buying experience and received some of the worst customer service we’ve ever encountered. The sales manager straight up lied to our faces and ripped us off. He told us our trade was worth $9000 less than we owed (a car we also bought at Strong not even 6 months ago) and once we made the trade (we needed a SUV for our growing family), they sold our trade-in for a huge profit within 3 days.Strong’s whole pitch is “Lifetime warranty, no charge” but they will argue with you and hold your contract hostage for hours trying to make you buy their extended warranty and gap coverage. It’s all a facade, please go somewhere else!! If you do go to strong, you’ll regret it.

Staff has always been quick and efficient and able to answer most of my questions with ease. Definitely a great place to go!

Got there at 6:45. 3rd car in line. Took 2.5 hours for an oil change? Drove home to Sandy and noticed the car is now leaking oil. Great job guys! Should have gone to Walmart for an oil change. What a joke. Took the Jetta to a unaffiliated service center and the oil drain plug was loose and needed to be tightened.Strong did offer to tow the car and fix it so I change my review to 3 star.

From buying a car, to servicing it. 5 ⭐️‘SWe purchased our Jetta R last year, this is the first service that is required by the manufacturer.Strong VW worked with us setting an appointment and servicing our Jetta super fast, clean and flawlessly. I’d recommend them 10 out of 10.People are very nice, area is very clean, coffee, water, sodas and snacks are provided. Clean restrooms, comfortable A/C and overall a pleasant atmosphere.Will buy from them again!

They were reasonable and accommodating. It was a very timely and positive experience.

Such a great experience the staff were all friendly and helpful and signing took a lot less time than I thought it would.

With an extended warranty, I had 30K inspection done at a competing VW dealership. They did not perform a service that was to be included in the 30K inspection, and I was informed I would have to go back to the other dealership because Strong would have to charge for it. I protested since I had prepaid all service up to the 60K service, and both are full service VW dealers. The car had been purchased out of state.To their credit, they had previously detected a problem completely missed by the other dealership down south, so I will continue to get my service at Strong.The only other pet peeve is managers trying to diagnose over the phone.

Great experience. I have had the worst experiences in the past and kept expecting them to gouge me, but they never did. Didn’t feel pressured at all, Gordon is THE MAN! I was shocked at how easy it was and how straight forward they were. (Nothing hidden) 10/10

I absolutely love my car. The buying experience was the best Ive ever had!

Great people, great cars, warranty that cannot be beat, and prices are fair as compared to other dealers from which I looked to purchase.No negatives with Strong VW new or used.Their Service department is fantastic to work with, too!