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House of Hookahs Smoke Shop and Vape Shop WVC Redwood
4081 S Redwood Rd, Salt Lake City, UT 84123, United States
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House of Hookahs Smoke Shop and Vape Shop WVC Redwood
Comments
Ni
Review №1

I will never go back into this shop due to the 2 young men that I think worked there. They were only irritated that I was there. They cared about each other only. So since they didnt want to help me,I left. Little do they know I had over a thousand dollars to blow in a smoke shop that day. I went across the street to shop. I was in the 3rd week of May 2021. It was about 10 am. The person working was a young man with very long hair. A blondish red color of hair. He really was not interested in anything I needed. Its sad.

ya
Review №2

They have the best costumber service ever

Ki
Review №3

Use to love this place but as the months go by it became clear they do not put their orders in. They lie to you over and over. Well since they cant even be semi good with their orders especially after sending a dozen or more ppl for the exact product!So go across the street to smokers connection! They are polite, organized. They have CBD cartridges for only $20. They have hemp wraps that are easier to split for 99cents (they keep stalked up or will order your stuff if you order bulk like me!) Also my cigarettes are cheaper here as well!Done with walking in over and over to be disappointed and great pick for the new guy! Not!I average $150 in spending a week and its no longer going to your store. Not that you have what you advertise anyways!

Ta
Review №4

Overpriced and does not listen to anything youre saying. Now Im stuck with coils I cannot use...

Sh
Review №5

I went in today (01/11/20) and the tall guy working is absolutely the best customer service that Ive ever purchased through! The deserves a raise literally awesome Im coming back in because of him I never give reviews

Pa
Review №6

My First time in this store I was looking for glass for my vape very helpful young man was working and find one for me He also also told me there was a deal on the juice 2×$35 So I bought 2 of them I I needed 3mg. And one was 6mg so he said hold on to it and we will call when they come in ! The Manager called me and said she was trying to get it in well with this Corona virus the shipping is slow which I totally understand a lot of people dont have patience to wait so I just choose a different flavor so she didnt have to go out of a way to find it and I can always get one next time so thank you very much to the house a hookahs for my 1st experience in your store was a good one ✌

Is
Review №7

When I had an incredibly off the wall issue, Curly went above and beyond to make sure it was handled, going so far as to calling me personally when a resolution was found. We love this shop and cant recommend it enough!!

L
Review №8

Love the set up of this store.. employees rock but most of all there is this one employee Skyler who is the best out there! Always smiling and singing... making your time there the best time when you come in! Love that guy

Al
Review №9

Never disappointed at this location! Great customer service every time I am in here. They are friendly and very helpful!

Dy
Review №10

Probably the best experiance Ive had at a smoke shop, I prefer menthol but a little fruity and Skyler knew exactly what I < wanted. Plus they carry my brand of smokes which most shops dont. 5/5 would recommend to a friend. And Ill personally head back next week to try their new suggestions.

Br
Review №11

I recommend to everyone! Always helpful and nice!! 😊

An
Review №12

Great shop and selection! The staff is incredible. Skyler helped me get set up with a new vape, he is very knowledgeable and attentive. Every shop has vapes but only this one has Skyler.

Pa
Review №13

I had no idea what I was looking for or even where to start but the employee Curly was very kind and professional and not only guided me what to look for but taught me what to do for future as well, I was super impressed! 10/10 would recommend this shop!

De
Review №14

Curly was awesome he helped me with everything I needed never had such a good experience at this shop.

Tr
Review №15

Great shop and wonderful service Skyler always helps me out when I go in there highly recommend

Ta
Review №16

Great customer service and always a friendly face! Skyler knows his way around the shop and what to offer!

Ch
Review №17

Skyler is the best employee there. He has great customer service and great knowledge of the products.

Fo
Review №18

Great customer service, very friendly!! Skyler is amazing. Highly recommended.

Ta
Review №19

Skylar is awesome. Always friendly, always smiling and always informative on great deals and values

Ct
Review №20

Ben was very exceptional when I needed a herbal cleanse to get me back feeling good. He was knowledgeable and understanding. This is my go to place for my cigarette smoking needs. They have everything and great prices and service.

Nh
Review №21

The most convenient smoke shop in Utah!! Lovely staff and owners!

Ch
Review №22

Very unsatisfied. I purchased a glass replacement for my v12 prince tank, the cashier ensured it will fit (it was labeled for the v12 prince so Im not upset with the cashier, he was just doing his job), but when I returned home to put my tank together, I opened the container and the glass was filthy. There was film and fingerprints all over it. Quite upsetting when you expect to be the first to open it. So I washed it and as I went to assemble my tank, I come to find out it doesnt even fit! Ive been a vape user for quite some time now and know that smoke shops dont do refunds. So I am very unhappy that I spent 6 dollars on something that I will never use.

ca
Review №23

Skyler is amazing! Very helpful. Will be back:)

Fu
Review №24

Skylar is a very good guy made my day to see him best employee there.

Pa
Review №25

Im in a wheelchair and hometown from time to time I need my neighbors to go to your shop and get me my cigarettes. Today I am very dissatisfied with your cashier. 1 he tried to build me $30 four four packs of eagles 100. Theyre only $5 and some small change per pack. When I called him Tyler he claims that he tried to combine my cigarettes with my friends. She says that she never even told him what she wanted when she was getting my cigarettes. now I have to find someone else to go back to your store to get me two more packs of cigarettes. I am very angry and I definitely want satisfaction for my inconvenience and the rudeness that he was with my friends.

J
Review №26

Great prices and great customer service. The old guy is awesome and deservesA raise. He is always showing me how to use my mod and not being an ass like most people who work in smoke shops.

Je
Review №27

Awesome place!! Great experience. Lance was very helpful.

Br
Review №28

Great customer service!! I was helped by Jake and he was very friendly and informative! They also have an AWESOME selection of glass, vape devices and e-liquids. I highly recommend!!!

Co
Review №29

I feel cory deserves a shout out awesome guy great personality me and my wife came in (after 4 other smoke shops) looking for a new rig cory had no issue grabbing any piece and letting us look at them price check any question he was on top of it left with a beautiful new peice and we love it keep it up cory your amazing

sp
Review №30

I was sent from another shop because they didnt have it but these guys here are top notch

Al
Review №31

Great customer service! Theyre so friendly. Nice glass, mods, juice etc. :) very clean store.

Sa
Review №32

Skyler with the curly hair is great! 👌🏻

Do
Review №33

Best smoke shop In the city...sometimes when I don’t have the full amount of money, they still sell to me and till me to pay later.

Ja
Review №34

Yesterday I went into this smoke shop to grab a few things for my vape, I was also running late for work. When I went in I told the young man what I needed which was a box of pods for my vape and also some juice, he rang me up for the juice and the pods but the employee was acting super sketchy and shaking uncontrollably, but to my surprise they sell the pods individually and he charged me $16.99 for just one pod when the box is $14.99 and I did not realize until I was half way across the city that he didnt give me receipt and over charged me, when I called to try to resolve the situation they were super unprofessional and they hung up on me and wouldnt answer the phone after that.

De
Review №35

Great customer service and best pricing in the state. Their Black Friday sale was awesome. 👍👍

ⓓⓐ
Review №36

Affordable, pretty good selection, and when I bought juice, coils, and a mod, they gave me a deal! These guys are the best!

As
Review №37

Love the people that work here. Very helpful and very nice.. all around great customer service!

Sa
Review №38

Went in and the dude with the grey hair was way helpful! He answered all my questions and even recommended a few more products that I ended up buying that worked out great

Ph
Review №39

Great selection of hookah and accessory. Gentlemen was very helpful and kind to my mother... would visit for all my smoking needs.

Tr
Review №40

Very friendly & helpful. Excellent stock of all smoking needs.

Ti
Review №41

Great staff. Knowledgeable and super friendly. I appreciated the customer service.

Be
Review №42

Love the customer service here always get taken care of 5 star service across the board!

Fr
Review №43

The price for the white rhino remix oil is reasonable. They have lots of flavors. My white rhino ecig is amazing. I was using the cheap ones, amd the tank lasted a week before it started leaking. The one I have was $60, and i havent had problems with it.

Cr
Review №44

Always has what I need. Very friendly.

Td
Review №45

Arrived at 0920. Nope they are not open! They open when they feel like it. Horrible business ethics!

La
Review №46

On a Dr. Green thumb note I give house of hookahs a way big 👍...great selection from normal hand glass tobacco pipes to your crazy chromed out hookahs...from the normal zig zag or swisher sweets to your tobacco and shish and also vaporizer needs...not to mention I can get my incense and accessories here, good selection on that as well...love the store great one stop shop...cool old dude with grey hair is very knowledgeable...and they have a good karma tip jar it never hurts am I right 👌

Si
Review №47

Fantastic service, very nice staff, and very clean store. I do not want to go anywhere else, this place has the touch!

Gl
Review №48

Staff is a lot better now that the older guy is no longer there

Ly
Review №49

Id do even half a star or NO STAR at all. Dont buy your vape things here! Such a disappointment since I usually get things here. If Im gonna be spending my $ I dont want only a few days of use. I dont like throwing away my cash.

Ta
Review №50

Best place to get your smoking accessories!!!! Would recommend over any other shop in the area!!!

Ja
Review №51

Best head shop in town

bl
Review №52

I love both the people that work here very nice and helpful

Ka
Review №53

Awesome customer service!

Ma
Review №54

Skylers customer service is on point!

Ka
Review №55

The female manager is a c*nt and wouldnt sell me a glass piece because she doesnt sell pipes to people who bring their children in the store

Tr
Review №56

Friendly, helpful sales staff, excellent range of supplies!

Ja
Review №57

Dregs of society in what used to be a great area.

Ch
Review №58

Every time i have a question. Fabian either has the answer or finds it for me .

Tr
Review №59

Great shopping experience nice people

Al
Review №60

I just barely bought a pipe for $35 and when I got home I took the sticker off it from the price and they were hiding a crack with the sticker the pipe obviously wasnt cracked anywhere else dishonest place will never go there again

Br
Review №61

For the most expensive E-juice in the state, this is your place

Jo
Review №62

Is service sucking their high on prices

Bl
Review №63

Not as cheap on cigarettes as most places and the staff is not that friendly

Em
Review №64

Awesome place!

Ju
Review №65

Great place!

La
Review №66

Great place!

Information
23 Photos
66 Comments
4.4 Rating
  • Address:4081 S Redwood Rd, Salt Lake City, UT 84123, United States
  • Site:http://houseofhookahs.com/
  • Phone:+1 801-886-1844
Categories
  • Cigar shop
  • Tobacco shop
  • Convenience store
  • Herbal medicine store
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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