user
RMT Equipment
4225 South 500 West, Salt Lake City, UT 84123, United States
Appearance
RMT Equipment
Comments
Ci
Review №1

Have you ever wanted your own golf cart despite the fact you dont golf!?Who knew this was exactly what I needed to do all the garden work at my home. Grant was so helpful to find me the perfect gift. He helped make all those critical choices to ensure I would be satisfied with my new sweet ride. I know exactly where I need to go when its time to up my own fleet.

Gr
Review №2

Wonderful customer service Great parts availability and these guys go the extra mile to make sure you are happy Thanks Juan and crew Highly recommended

Mi
Review №3

Thanks Chad and Crew you made the purchase for my company very easy! Chad you did everything you said you would do and right on schedule! We appreciate all you did for us. We certainly will do business again! Thanks!

Ri
Review №4

Ive worked with RMT for about 15 years and they do a great job. Recently Brandon and Rett went the extra mile for me. Great communication, service and quality. Highly recommend RMT.

Sa
Review №5

I have been going to RMT equipment for my golf cart repair needs for years. Juan went above and beyond helping me with my latest repair. I highly recommend this place!

Ty
Review №6

Rex was easy to work with, kept me updated on golf cart progress. He sent pictures of the golf cart and helped us get the color and items we wanted. We recommend RMT and specifically Rex for your equipment needs like moderately priced golf carts.

Je
Review №7

We have been working with RMT Equipment as their vendor for several years now. We have worked with Chad, Grant and Brandon. They are all great to work with and easy to communicate with. They reply back quickly!

Ca
Review №8

We have worked with RMT Equipment for our EZGO Golf Cart Fleet for many years. Chad Kartchner has been our sales rep. and he is a pleasure to work with. Whether it be sales or service Chad has delivered for us. I would highly recommend RMT, Brandon and his entire team for a great sales and service experience. EZGO is the best golf cart in the industry. Our most recent (2020 delivery) lithium powered fleet has delivered this season with the increased demands placed on it by COVID demand.Five Stars. Thank you RMT and Chad Kartchner.

Da
Review №9

Our experience with RMT was stellar from beginning to end! Rex was amazing to work with and found us the used golf cart/work horse we hoped to find! And Trina, in the Service Department, was so helpful and persistent in working through some service issues to get it into perfect condition! Professional, honest, and so pleasant! We highly recommend!

Pe
Review №10

As the owner of a small business Ive had occasion to buy a few pieces of turf equipment from RMT over the years. The equipment I.ve received has always been top notch. The employees are friendly and helpful. I would recommend this company to anyone looking for turf equipment.

Ja
Review №11

I went to RMT looking for some specialized equipment for my business. Jared Williams was extremely knowledgable on many of the brands they carry and knew exactly what would work for me and within my budget. An added bonus is that he follows up regularly to make sure everything is going good, and also lets me know when something im looking for comes available. It has been a pleasure to work with Jared and RMT.

Je
Review №12

Rett did such a GREAT job helping us understand and learn Everything we need to know about our new tractor. He went Above and Beyond what was was expected. We couldn’t have ask for a better experience. Thank You Thank You Rett. We appreciate you so much!!!!!

Ja
Review №13

Rhett Messersmith is a very knowledgeable Sales Rep, I have a small hobby farm and he has got me pointed in the right direction for the equipment that I will need in the near future. Defiantly recommend RMT and Rhett.

Ry
Review №14

I was looking for a golf cart for my family in our neighborhood and found the perfect cart at RMT. Ryan Bryant walked me through all of their models, features, upgrade options, benefits/drawbacks of all models, and helped us customize the optimal setup. What I appreciated most was his professionalism and helpfulness with no rush or being pushy and his experience/knowledge of the products. After getting the mods complete he also delivered to our house and has answered follow up questions after the sale with courtesy. Highly recommend this location and our sales rep.

Po
Review №15

We are a small charity that took us three years to raise enough money to purchased a Kioti tractor from RMT Equipment last year from Jaime Ovalle but he does not work there anymore. Well I have called them, text them 48 times, talked on the phone 10 times to staff members and cannot get my tractor fixed. It has been down as of July 4th 2021. Plus I want to order a mower deck on this tractor I asked 3 weeks ago and cannot get a quote. Is RMT even in business? Plus called and emailed Kioti tractor with no response. So we have a new paper weight that cost us $20K and the charity is out of luck.

Sh
Review №16

Austin rocks! My favorite part is that not only does he sell us the equipment and bring it to us but he knows the equipment. Austin takes the time to show everybody how to run the machines, emphasizes what we need to keep an eye on to prevent any issues, and gives us support as long as we own the equipment.

Ru
Review №17

A couple of years ago I purchased a grasshopper landscaping lawn mower from Rhett Messersmith! I have been thoroughly impressed with his customer service and help along the way. The mower has worked incredibly well and Rhett has been more than helpful in educating me on blade sharpening maintenance. Proper blade usage for mulching vs bagging. I couldn’t recommend RMT and Rhett strong enough!

Aa
Review №18

When I was looking for some help to do some upgrades on my golf cart - I received a glowing recommendation to contact Ryan Bryant. Ryan went above and beyond to help me find the exact parts I needed even though it wasnt something he had. Great experience - would highly recommend.

Di
Review №19

Jared Williams was quick to respond, answered all of my questions and provided additional insight for use of the John Deere Gator at the Ranch. He worked efficiently with the office staff, providing the necessary documents to finalize the transaction. His customer service was genuine, and I never felt he pushed me to make a deal. He sold me the product that made sense for our needs. Much appreciated, Jared!

Co
Review №20

I purchase many lawn mowers for our school district. Rett Messersmith has been very good to work with. He always is attentive to my needs and answers my questions efficiently. RMT is always my first stop when looking for equipment!

ge
Review №21

We had a long list of broken golf carts and Called Chad, he went out of his way to help us. Russ came to our rescue and saved the day for us. Great group to work with!

Sh
Review №22

Rett was so helpful with showing us all the functions of the tractor. We appreciate Everything he’s done for us.

Li
Review №23

I had amazing experience with RMT in SLC. Ryan was such a great person to work with. We purchased a Golf Cart and Ryan was so knowledgeable and helpful. He spent so much time answering my questions and he made the purchase and delivery process very easy! I would definitely buy from them again.

Je
Review №24

RMT is a great place for all heavy duty equipment needs and commercial grade landscape equipment. I enjoyed my experience working with Ryan Bryant & Josh Gordy and will continue providing them business. We, Allstates Landscaping, bought a whole new fleet of exMark mowers from them and they were delivered right to our work yard with the accessories. Thanks Ryan & Josh!

Ty
Review №25

Juan was very helpful and responsive about my order. Found what I needed and made working with RMT Equipment straightforward and easy.

Jo
Review №26

Juan and Trina went way above and beyond to respond to our request. With employees like that, how can you not succeed?Well done

Tr
Review №27

If you are in need of any lawn equipment for your lawn care business this is the place to shop. Ben Morgan helped every step of the way and found the mower that was best suited for what I need and even delivered it free of charge. I HIGHLY recommend RMT for all your equipment needs.

Br
Review №28

Rett Messersmith help me find The perfect generator for me and my family. I will recommend him and RMT Equipment for all my purchases

Ma
Review №29

We were fortunate to work with Brent Bonham at RMT Equipment in Salt Lake City while tractor shopping. Thanks to Brent we had the best experience. He was thorough and knowledgeable about brands and capabilities. Brent took the time and was interested in learning what our needs were and best choices. Due to the pandemic the tractor we had decided upon was not in stock. We were impressed with the way Brent moved Heaven and earth to get it ordered and he even delivered it out to us himself! In the most timely fashion possible. We ordered a Kioti Tractor, front end loader and box scraper. During the short wait Brent kept in touch and made sure we were in the loop about the entire process and when to expect it. He got us the best pricing and made sure we were educated on how to best utilize our product. We are pleased with our purchase and grateful we got to work with Brent. Thank you so much!Ryan and Marlene Sagendorf

An
Review №30

Rett is a great sales representative, he is very knowledgeable and professional always friendly and he always makes sure his customers are in the loop!

Wi
Review №31

RMT Salt Lake and Mark specifically, did a fantastic job fixing my New Holland tractor. Thanks also to Troy and Stan for making this possible. Mark was so knowledgable and skilled and took great care to do things right. I really appreciate the service and the fact that RMT stands behind the equipment they sell with solid service.

Ma
Review №32

This review is long overdue. I purchased a golf cart from RMT. Ryan was my sales rep and was absolutely amazing!! He took care of me throughout the whole process. From the purchase, delivery...and I had a ton of questions after the purchase to sup up my golf cart and Ryan always provided awesome service, great knowledge, and was patient with me. I have received nothing but incredible service from RMT and would recommend them to anyone. Definitely would recommend Ryan!! Absolute Rock Star!!

Rh
Review №33

RMT is now our go-to for any equipment we might ever need. The customer service from these guys blew us away! Jared was the best sales person I have ever dealt with. He made sure that he would help us in any way. They went above and beyond all our expectations! The Salt Lake store and the Boise store both helped us with our purchase, we couldnt be happier! Thanks Jared and RMT!!!

Yo
Review №34

RMT equipment. Is the place where I get equipment for my lawn maintenance business. Great prices great service .Ryan Bryant !!! owns 5 stars very professional, friendly, super helpful and patient. Great service!

Li
Review №35

I was in the market for a Kawasaki side-by-side. I called RMT and spoke with Cindy. Just so happened that they had the exact machine I was looking for. Cindy was so friendly and helpful. She is knowledgeable about the product and super easy-going to work with. I cannot say enough about the absolutely amazing customer service I received, both before and after my purchase. Consider me a customer for life!

Ro
Review №36

We have used RMT equipment for some time now and have had a great experience with them from their sales team to the service department. Chad Kartchner in particular has been great to work with. I know we aren’t his only customer but he makes us feel like we are his only customer. We had two large events that we needed extra golf cars at the last minute and he provided all that we needed in a very short period of time. We couldn’t have had a successful event without Chad’s help. I look forward to a long relationship with RMT.

Ho
Review №37

Juan was awesome with helping us with our golf cart. Great service!

Lo
Review №38

Austin Petterbourg is the best sales rep that you can have. He is always honest and will always find what you need. He does well with explaining all the details and will never spring any hidden fees. A great company and a great sales rep. Thank you!

Ka
Review №39

Buying from Austin Petterburg is always a pleasant experience. He is knowledgeable about the equipment he sells, and willing to help should any questions arise.

Sh
Review №40

We purchased our equipment including a golf cart with the help of Rhett Messersmith. He was very attentive to details and followed through on everything. We couldn’t be happier and recommend RMT and Rhett without any reservation. Thanks!!!

So
Review №41

My husband and I had a great experience with Rett. He took time to explain all the options and was able to find us the Kawasaki we were looking for.Thank youJeff & Sonja

To
Review №42

Juan Chappuis was extremely helpful in finding the exact parts that I needed.

RJ
Review №43

The service at RMT is great from the parts counter to their salesman. Namely Austin Petterborg. In all my dealings with him I have been impressed with his willingness to go above and beyond what I have asked of Him.

Ce
Review №44

This is my go to place anytime that I am looking for a tractor. Austin has been great to work with and I appreciate his honesty. Its great how they deliver and then walk you through the entire piece of equipment. I look forward to visiting their place anytime that I am in the area to see what new items they have.

Da
Review №45

My most sincere gratitude to Ms Trina Anderson for keeping mechanical failures from shutting us down. Trina and the service dept are what keeps us operating. Thank you!!

Aa
Review №46

Rett has assisted me with two purchases over the last couple of years and he has always provided outstanding customer service. He got me quotes in a timely manner and made sure that I was completely satisfied through the whole purchasing process.

Ta
Review №47

RMT Equipment, especially their salesperson, Austin Petterborg have always been great to work with. I have received nothing but incredible service and timely deliveries from Austin! Definitely would recommend Austin for all your equipment needs. Austin truly is one of the best!

Er
Review №48

Rhett has been an amazing salesman. I’ve been at two courses and he is always willing to go above and beyond. If that means meeting me with parts after work or getting dirty with me fixing things. The wealth of knowledge that he has is a true asset.

De
Review №49

I purchased a Back pack Blower from RMT this year. I spoke to Austin Petterborg and he helped give me many details on different blowers so I could make an informed decision on which one would be best for me. I would recommend Austin at RMT for all your Landscape Equipment needs!

Tr
Review №50

RMT is a great company to work with. My salesman Austin is awesome. Any questions I have he gets answered. Super fast response on getting equipment and willing to show me any equipment I have interest in.

Br
Review №51

Chad is the greatest. Always willing to help with anything. And always in a timely manner. Great customer service.

Do
Review №52

In purchasing a grasshopper lawnmower from RMT, Austin has been very helpful. I had some problems with a trade in and he did everything he could to make it right and was absolutely honest ! Thank you Austin.

We
Review №53

Customer service has been great. Rett is our sales rep. and has been ever so helpful with purchases and conveniently getting our equipment quickly.

Mi
Review №54

Rett has always been there when Ive needed him. He has been a huge help. Always willing to help.

Pa
Review №55

We have had the best experience with RMT Equipment because of Rett Messersmith. He is the best salesman we have ever worked with. He was very knowledgeable and attentive when we had questions. Thanks Rett for making this purchase so easy!

Ga
Review №56

Rmt is great company. Austin the outside sales man is great!! He is very personable and really good to deal with.

Ma
Review №57

Rett has been awesome to deal with. Always willing to drive down and bring us anything we need for our equipment. 👍🏻

Ro
Review №58

I would like to share my experience with Austin Peterborg from RMT. He has taken the time to see and understand my needs for equipment and found me the best piece of equipment that would meet my needs at the time of purchase.

Pa
Review №59

Austin goes the extra mile and then some!I’m a golf course superintendent and I have purchased my equipment from Austin for several yrs. which includes large and small Jacobsen golf course equipment; New Holland tractors, backhoes and motors; Cushmans, Sprayer, Kawasaki Mules, etc. He even talked me into purchasing a Hybrid Eclipse Greens Mower which I was very skeptical about. I’ve used it for 2 years now and I absolutely love it! Will definitely buy another one.If it weren’t for the competitive prices Austin gives me, I wouldn’t be able to have the equipment I’ve used and loved for 40 years as we are city owned and we have to buy from lowest bidder.Austin continually calls me to see if I have any problems and if I do he goes to great lengths to take care of it.Austin is the best!

Je
Review №60

Rett was an amazing help and such a nice guy!

Ka
Review №61

RMT Equipment is awesome! Ryan and Chad have been amazing and have helped our company with all of our golf carts! Highly recommend.

Mi
Review №62

Working with RMT and the sales rep Rhett has been nice in these times of uncertainty. He has always kept us informed and helped us with our new vehicle and repairs for transport. It has been good to work with them to get things done.

Ga
Review №63

Rett from the Salt Lake Store took care of our needs especially deliving 2 UTV at both location of our Campuses. Hats off to him for making sure we got taken care of on the same day. We appreciate it Rett and thanks again.

Re
Review №64

Rett Messersmith provided excellent customer service in the purchase of our Cushman Hauler Pro X.

Je
Review №65

I called Rhett about a problem with our field mower over heating and he was quick to pick it up for repair and bring a loaner.

An
Review №66

Chad and his team are always helpful and timely in their assistance. It’s always a treat to have Chad come up to Promontory!!

Br
Review №67

I got a couple quotes from Rett on golf carts and he was very friendly and helpful. I would defiantly refer him to others and call him again.

Ro
Review №68

Great Customer service and quality! Austin Petterburg goes out of his way to take care of us and is quick to address any questions or concerns

B
Review №69

RMT equipment is our go to company for our specialty equipment as we began working with Austin Petterborg. Austin is very friendly and knowledgeable with the equipment. He brought multiple large mowers to our property to try onsite, 100+ miles from RMT. Austin has been conscientious in learning our needs and bringing items to try that may fill these needs. His visits resulted in our purchasing a HR 9016 wide area mower which we have been extremely happy with. We wouldn’t have found the perfect piece of equipment for our needs without his efforts. Additionally, while making the delivery of our purchase we were working on an unrelated smaller mower we have that was having issues, which we paid multiple local people to make unsuccessful repairs. We mentioned what we were working on fixing, he actively listened and provided input and was able to fix our problem in a matter of minutes due to his knowledge, again after we paid others with no success. Austin in our go to provider and advisor for all our property equipment needs.

TK
Review №70

RMT is the best company to work with. We work with Jaime Ovalle and his is the best sales person we have ever worked with. If you want amazing service Call Jaime Ovalle at RMT

Pr
Review №71

Austin Petterborg hooked us up with an Exmark Staris stand on mower. We were able to Demo one before buying it to make sure it fit our needs. I would recommend Austin in helping any Landscape company to buy the right mower for them.

Ga
Review №72

RMT is a great place with quality equipment not to mention The salesman Austin makes it very easy to get just the right piece of equipment you are looking for.

Je
Review №73

There are so many good things about RMT. Austin Petterborg is our sales rep. And he’s always going above and beyond.

Je
Review №74

Chad Kartchner took care of me and my specific needs with the equipment we were looking for. He and his team did everything they needed to in order to hit the deadlines I needed. He is Fair, Responsive, a straight shooter, and took care of me and my needs up through and after my purchase with various needs that have arisen. I will continue my business with RMT Equipment and Chad going forward.

Wi
Review №75

Great experience. Love our new Kioti

BE
Review №76

Come here quite often to get Curtis plow parts for our side by sides. We occasionally have their service department work on our R-311s or HR-600s. Giving them 5 stars because of the people. Everyone their is great. Great customer service and Everyone their is very friendly. If you are planning on buying a HR-600 or 700. think again.....great machines. But very complex. Alot of things going on. we bought one, and its been nothing but problematic. We have another one thats been great.....so far. But it seems with the Jacobsen R311T-R311, after 1500 hours, they leak and never ever stop. They are good machines though. Good place to come and buy a kawasaki side x sides.

Da
Review №77

Very responsive vendor for our school district Austin P and the staff keeps us up and running and makes sure all our needs are met quickly and efficiently and far exceeds our expectations

Tr
Review №78

I just purchased some equipment from Jaime Ovalle and RMT. if you need anything call Jaime he is the best in the industry.

Mi
Review №79

I was looking for a cart for my ranch, I called Jaime Ovalle and he found me one that works perfect for what we needed it for. If you need equipment call Jaime Ovalle at RMT.

Jo
Review №80

Rhett is very helpful in trying to get just what I need.

vi
Review №81

I went there to buy a stand up riding mower and Ryan was there helping me and he was very good at explaining the equipment that I bought and he was very thorough and knowledgeable. He deserves a raise. 😄

He
Review №82

Rett was an get help on the carts we had issues with.

Do
Review №83

Stopped by to check out some attachments for my Bobcat. Very friendly and helpful staff, took the time to show me all the attachments, answered all my questions on a Friday evening. Thank you!!

We
Review №84

The only company we will do business with is RMT. Jaime Ovalle is an ng sales person and Chad is the best service manager in town. If you need anything call Jaime Ovalle at RMT

Jo
Review №85

Chad has always gone the extra mile to take care of us at Hidden Valley CC. Thank you Kartch

St
Review №86

I’d like to compliment and thank Rett Messersmith for his dedication and hard work to this industry. I have known Rett now for the the past couple of years as my service advisor and sales representative and most importantly as someone who has gained my upmost respect. For his advanced knowledge and understanding and mechanical ability to diagnose and fix just about anything he gets his hands into. Customer satisfaction is what he is all about he’s has gone above and beyond and has bent over backwards seeing to it that our needs are met and he’s not satisfied unless I’m satisfied and in my eyes that’s a true businessman.Steve GarciaSuperintendentThe Country Club

Er
Review №87

Chad Kartchner has been a rock star for us! He is on top of it!

Ga
Review №88

Rett Messersmith came out today and spearheaded the installation of a new bagger for our Grasshopper. He did an awesome job!! Thank you Rett.

St
Review №89

Craig helped me get some parts for my mower. He found the parts I needed and was a lot of help. I didnt have a model number and he was able to figure it out for me

Te
Review №90

Austin is an incredible rep. Always goes the extra mile to make sure we are taken care of!

Pa
Review №91

No sales person on duty, but a lady made an attempt to.answer my questions, she did give me a couple brochures that might help, but still had numerous questions that could not be answered about the exmark mowers, would like more info about them but in a better knowledgeable situation, any advice would be appreciated

Mi
Review №92

Bought a saw from Austin and got great service and a great product. Thanks.

Gr
Review №93

Great place and nice people. Cindy took time to work with us when she could have sent us away at closing time. Good selection of tractors and mechanic we talked to was very nice and helpful.

Sh
Review №94

I bought a skidsteer the end of January 2019 and when I went to look at it the battery was dead but overall the skidsteer was in good shape for a 2008. I bought forks with it and it came with the bucket. I agreed to buy it if they put in a new battery and made sure things worked. I got it home and the first time I used it I had to jump it cause it wouldnt start. I let them know about the problems I was having. I found a loose connection and tightened it up and charged the battery. I used it for less than 3 hours, then it wouldnt start again. I texted and called the guy I bought it from and never got any response other than let me see what I can find out. Never heard back after calls and text so I took it to Valley Implement here in Logan. The park brake kept coming on while I was driving it, the reason was had a broken wire in the seat belt safety switch and instead of putting a butt connector or soldering the wires together they were just tapped so it wasnt getting a good connection. The alternator had a broken terminal so it wouldnt charge the battery and the serpentine belt had 2 ribs that were completely gone. You can get a good deal on equipment here but their customer service is terrible.

Ka
Review №95

If you are looking for golf cart repair I would consider other shops in town. I was quoted over $1200 for a controller replacement ($700 parts, $50 controller flash, $50 freight, $20 hardware, $25 shop supplies, $400 labor). When confronted I could not get a straight answer what the hardware charge was for?!? The shop supplies are also outrageous given the nature of the controller replacement.Parts were priced competitively, but labor time allocation for the job (3.5 hours) and rate ($115/hour) were out of control. Other shops in the area would do the same job for 2 hours at a labor rate around $85/hour. Bottom line is RMT is not competitive on labor.Shame on me for not seeing the review below before I took my cart in.

An
Review №96

If you want to pay a premium price for mediocre service, these guys are for you.$1,200 to replace a golf cart controller. A $600 part, they quoted me $778. This is an hour worth of labor and they wanted to charge me $422. They charge $115 an hour so their estimating it would take 3.5 hours to change the controller. Regardless of actual time spent, expect a minimum of $115 diagnosis fee. Not impressed.

Na
Review №97

How do I express my gratitude to these guys? I drove down to pick up some parts and my truck broke down in their parking lot. Evan though they dont work on vehicles. They offered to help me get it fixed. I would highly recommend this company.

CE
Review №98

If you looking for equipment do not call RMT. I have called, text to get a quote on a mower deck with no response. Plus have a warranty issue for two months with no response. This company does not care about their customers!

Je
Review №99

I ordered parts giving them all of the part numbers a few days later drove an hour to pick up the order and olny one of the four part numbers I gave had been ordered two weeks later the remaining parts still havent been ordered properly and every time I call its a different parts guy with a different story. I finally ordered from another company online and had it shipped to me.

Ke
Review №100

Looking for the EZGO dealer that can repair my golf cart. Ive left 3 messages over a few weeks and the service manager has not returned my call once. The person who answers the phone is very apologetic and promises she is giving him the messages. Business must be so good that they dont need new customers.

Information
42 Photos
100 Comments
4.3 Rating
  • Address:4225 South 500 West, Salt Lake City, UT 84123, United States
  • Site:http://rmtequipment.com/
  • Phone:+1 801-261-2100
Categories
  • Golf cart dealer
  • Construction equipment supplier
  • Construction machine dealer
  • Farm equipment repair service
  • Farm equipment supplier
  • Tractor dealer
  • Lawn equipment rental service
  • Tractor repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations