I went into the shop today and was absolutely blown away by the atmosphere here. I have never felt so welcome, or been so impressed by how kind and genuinely caring Paul and his team were. The selection of instruments they have is amazing. They deserve more than 5 stars based on the experience that I had today.

This by far the best shop I have been to. I originally went in to have my dad’s fine violin fixed. Andy was very helpful and went out of his way to figure out how to fix it and could even tell us a bit about the violin itself. Although ultimately it was too damaged to be worth fixing, Andy was thorough and spent a few months looking into it before giving us the verdict. When we picked it up, Chris was incredibly sympathetic and spent a long time with my dad to find a replacement. I also went in a few weeks ago to look for a violin myself, and Chris and Sarah spent hours with me going through different violins in my price range. At no point did I feel pressured to buy anything or rushed (other places sure did), and was able to play different violins in a back room away from others. Sarah helped me tremendously and even played several for me in a blind test. I spent several days going all over Northern Utah searching, and no one came close to the quality as this shop. I was even able to get the sister violin to the one my dad purchased, which is pretty special to me. I have nothing but praise for this shop, and (literally) couldn’t find a better violin elsewhere.

This is where my mother purchased my first full-size violin over twenty years ago and I have been coming here ever since. It is the only place I will go for my own instrument. I have never had a bad experience in this shop. I was a little worried that when Peter passed away things might not be the same. But I am still met with the sound of plucked strings when I open the door and honest, knowledgeable, reasonably priced service every time. Love, love this shop.

I honestly have no words to express how great this place is!!! I had recently bought a cello from them, and it sounded pretty good, but it needed a little bit of work on it, and let me tell you, they made that cello sound like a completely different instrument and they made it sound so beautiful. I highly recommend you take your instrument here, and if your looking for a cello,violin,viola, this is the place to go! Thank you Peter Prier & Sons Violins!!

Got a violin as a gift from a family member but needed a string replaced and a bow, called them before going to get informed about pricing and what services they provide. John was very helpful with the information he provided over the phone. Called a few other places as well but saw them as my best option. At the store Paul was very attentive and courteous and gave us great information. They had also quoted me on the phone for a bow that they ended up not having in stock so he gave me a higher quality bow and respected the price quoted to me. Since I am restarting my journey with the violin he encouraged me to continue. Will definitely look to them for further needs!

I decided to get back into regularly playing violin after several years of not playing, so I decided to stop at the Violin shop to get some help getting back on my (music) feet. Not only did the staff at Peter Prier and Sons help me, but they went above and beyond. Chris was so kind to help me pick out the perfect violin. He’s very knowledgeable and so so helpful. I not only found the violin that I love, but he threw music passion back into my bones and left me feeling on top of the world. Thank you so much for your help! You treated me like family and I can’t thank you enough for it.

I love the people here at Peter Prier! I am a music student at byui, so keeping my musical equipment ship shape is extremely important to me. A while back, I had a repair done on my violin, (I got a huge crack in the face of it- which was devastating) and they were so willing to work with me and my budget. My violin actually sounds much better after all the fixes and tweaks they did on it. More recently, I purchased a bow from them, and I absolutely love it. It enhances the sound of my violin so well, and it looks beautiful. They have kind employees who are accommodating and highly skilled. I would 1000% recommend.

Took my son in to find a bow at the suggestion of his teacher. Chris knew exactly where to start for the type of player my son is based on his teacher. He didn’t try to up-sale, even giving us a less expensive bow as an option. My son was able to play and test the bows with no pressure. We felt very covid safe, having an appointment and the cello room to ourselves. As we left with a beautiful bow that fit him and his cello, My 14 year old said “that was true gamer 11/10.” As the mom it was a special treat to be able to provide my son with an upgrade and reward his practicing and feel confident that it was actually an upgrade.

They know violins and how to repair old, fragile and valuable violins. They did a beautiful job on my post patch, new bridge and post, and repaired several places where the seams were opening. I’m also happy with my bow rehair.

The people here are so nice and so helpful. They understand the importance of good customer service.

The staff is very knowledgeable, and they go the extra mile to insure that our needs are met.

Just purchased our 4th student violin this last weekend! Each time weve traded in the outgrown instrument for a larger one Ive been impressed with the variety and quality of instruments available. Weve always left feeling like weve received the best violin available for our budget, the full attention of staff & owners, including Paul and Chris, and just a great experience. Also grateful they give my kids the opportunity to play each instrument and give their opinion on sound and feel. Please keep up the great work!

They went above and beyond to help me today. Much appreciated!

Great service and awesome shop

Amazing experience! Chris Johnson and Jon Hatch took such good care of me. They spent quality time getting to know my playing style, and helped me find a new bow that really felt like an extension of my arm. They are experts in their craft, and genuinely nice people. Cant wait to visit them again!

Very very happy. My Family and I just stopped to haveMy 9 year old daughter new to her, but older Bow and Violin looked at. They where very helpful supper glad to help.They did not try to seal me anything, made me feel and know they are there to help in any way they can. Also they gave very good advice to my daughter.Definitely coming back if we ever need to upgrade the violin size, or anything in general.

We went here to look at violins for my daughter who is joining the orchestra at school. We didnt really know much about what we were looking for or what to expect. But Chris took such great care of us! I have never in my life had such an amazing experience!! Chris took the time to talk to us about sizes, styles, history, the details and everything that we needed to know. They offer options to purchase or rent, whichever best fits your needs. Chris answered all our questions, educated us on things wed never know about, and never put any pressure on us to buy. I would highly recommend them to anyone looking and will be going to them in the future. Seriously, the best experience Ive ever had!!!!

Brought in a violin I recently acquired and asked if they could check it out and I left with a brand new bridge and very nice strings for free!! they told me they just want to support me playing again as I used to play in elementary school. a very humbling experience, thank you so much! will definitely be practicing and getting back into it 😎

The did a very good job repairing my cello when the fingerboard separated from the neck of the cello for a very reasonable price. Good service and value!

We had a wonderful experience. The entire process of choosing a violin for my 10yo daughter was amazing. Instruments were presented for my daughter to play within a price range but she was given no indication about the price or which violin was best. It was all about what sounded best to her and her playing style. It was quite impressive watching Mr. Prier walk her through the process. We will absolutely be back when my daughter is ready for a full size!

I highly recommend this shop! My daughter recently began taking violin lessons and we had the opportunity to use a hand me down violin from a family member. We were hesitant to try and fix up the old instrument because we knew how much it could potentially cost. When we called other music stores, we were given a quote of around $35 for just a consultation. But Priers said they would consult for free, so we headed in. After speaking with one of the owners, who was incredibly kind and enthusiastic about my daughter learning the violin, we were very comfortable leaving the violin for a little work that might cost around $45. He said if they needed to do more, they would call first. They called exactly when they said they would. To our utter amazement, they had done several things beyond what they said they would do, but only charged us the $45 that was originally quoted! They did this because they love seeing new students and are passionate about helping them get started. They understand how intimidating it is to step into a music store and not know whether it will be hundreds or thousands of dollars. If you need help getting an instrument fit to play or are looking to obtain a new one, and you are scared about cost, please call Peter Prier and Sons. Chris was who helped us, but weve spoken with his co-owners and employees and everyone was incredibly helpful and kind! We are beyond thankful!!

I took my violin in to Peter Prier & Sons to have a few things replaced. They have kind and caring customer service and did an excellent job at fixing up my violin at a great price! They returned my violin to me without wait. I will definitely be going back! I highly recommend them. Wonderful company and very kind staff.

From the second we walked through the door we felt like family! My 7 year old daughter was ready to size up to a 1/4 size violin. Bree (spelling?) Took us into her care, and treated my daughter as if she were picking her dream full size violin. With an array of multiple tiny violins spread out on a velvet table she patiently waited as my daughter tried each one to select the one with her favorite sound. Paul and Chris made their way in and out of the room clearly passionate, and excited to see a young violinist finding her love of the instrument. In the end her new violin was given all the care and attention a high dollar full size would have been given. And my daughter had one more beautifully positive building block in her violin journey.

I bought an electric violin as my first instrument and went to Peter Prier for a quality bow. Not only did they roll out the red carpet and let me (and my teacher) try more than two dozen bows, I never once felt like they were criticizing my choosing an electric instrument. They took such good care of us, I ended up with a bow that cost almost as much as the violin. I will definitely be back when it comes time to upgrade.

My 7 year old daughter and I recently started violin lessons together. We found ourselves nearby so we decided to stop by Peter Prier & Sons as Ive heard so much about it over the years.Both owners who were in were extremely polite and accommodating to my young family. They gave us a tour of the shop and showed us violins ranging in price from $500 to over a million. It was a delight to see such beautiful and rare instruments in person and to talk about violins with real experts.It was clear that they run their business because they love music and the violin family of instruments. We were invited back to visit and asked to bring our instruments next time.

Peter Prier & Sons Violins provided excellent customer service in our search for a new viola. They gave us plenty of time to try different instruments in a private room, listened to our concerns and made sure we were well taken care of. They were very helpful in making suggestions. They were honest in all their assessments of each instruments quality, tone, value, etc. and were very easy to work with. Follow up after our visit was excellent as well.

Had the most amazing experience at Peter Paul Prier! My daughter decided that her next project at school should be the rebuilding of a decades old violin found in a dusty corner of the school and teach herself how to play. She took this relic to the aforementioned store this afternoon and they could not have been nicer. Chris offered to get the violin in working order free of charge and showed us all around their very cool shop. They have made a fan for life...I am sure all my friends across the globe that play know this family, and it was just so cool that they took the time and interest in a young girl and her project! Thank you!

Firstly, these guys are AMAZING! Went in to get the strings replaced on my violin and realized there was much more that I needed. They guided me through the process and informed me about what everything was and what they did. They put on a new bridge and even gave me a new case as mine was very badly damaged! Mr. Chris and the company he kept was top notch and I will direct anyone in the SLC area and those who are interested in playing for the first time or even experts in the field to go to Peter Prier & Sons, itll always be worth the trip; EVERY TIME.

Very nice hand made violins.And a violin making school.I have met Mr Prier before he was very nice and he even played my violin.It was a pleasure meeting him and an experience I will remember my whole life!I also went in and met his grandson Arie and he showed me some of the violins lying around the shop.It was also one of my favorite experiences Ive ever had I will always remember!

Fabulous customer service! Paul Prier and his staff were all so polite, honest and helpful. My daughter and I came to search for a professional violin and to appraise her current instrument and my mother’s older violin. At all steps of our visit, we were met with patience and smiles. Paul, himself, took the time to work with us. Even though my mother’s violin was not a fantastic instrument, he was complimentary, but honest. They were very respectful and supportive of our personal choices/decisions.

Always love visiting Peter Prier & Sons. Great selection of strings and competitive prices.

My daughter needed a G string on her violin and with a little research I was recommended to come to Peter Prier & sons. She is using a violin that belonged to my mother and come to find out it was purchased from the same place in 1968. Chris gladly took it and had a string put on but noticed the bridge needed adjusted as well so he fixed it quickly and to perfection. Great people. Awsome service. Excellent instruments. Definitely the place to go for professionals who know what there doing. Highly recommend!!

This was one of our stops on our great quest for a lovely violin for my daughter. Chris was great about showing her instruments in our price range and talking about them. I have to admit that the highlight of the the visit was certainly when he took us in the back room and let her play an instrument worth tens of thousands of dollars and showed her some of the antique instruments in their collection. Definitely a worthwhile stop in our search!

Following visits to many violin stores in and out of state, I visited Peter Prier & Sons Violins this past month, hoping to find what I couldnt find at the other stores. A young lady spent several hours with me, trying out violins and bows. Then, into the room entered Daniel Prier; the most knowledgeable and friendly guy I have ever met. He knew the history of every violin and was very instrumental in assisting me in choosing the perfect one I drove home with. The next week, my music instructor was so impressed playing this violin that she had a hard time putting it down. Her words . . . I love it.May I recommend to those searching for the perfect violin, to visit with Daniel Prier. He will treat you like a golden nugget and provide you with the most wonderful violin shopping experience you could ever hope for.In closing, when you enter the front door of the shop, look up and you’ll see the violin on the ceiling playing a sweet welcome tune for you. I guarantee that you will leave the store with the most perfect violin tucked under your arm.

Years ago we were traveling to Salt Lake and decided to stop by the store. My son had recently started playing violin and while he was quite a beginner he was very passionate about it. Chris came over and showed us a number of instruments and encouraged Jacob to play as much as he wanted. We thought this was quite nice as he knew we were just passing thru and would not be buying anything. After about 15 minutes another gentleman came over and told Jacob that he could tell that he “understood music” by listening to him. He then said “young man I have a surprise for you” and asked us all to come into another room. He took out three instruments, all Stradivarius and started playing them for us. It was of course Peter. It was a magical moment, beyond description and became family lore. We went back to Peter’s store a number of times until we moved from the area. Thank you for being so generous to a young boy, we miss you.

I traveled a long distance to Utah for a family reunion during the summer. I brought my violin bow with me in hopes of having it re-haired by Peter Prier and Sons Violins while I was there. I had heard good things about this company so I wanted to give them a try. I called them about getting my bow re-haired before heading home and they went out of their way to have it done for me in a very timely manner. In fact, one of their staff members met me half way to give me my bow when it was finished so I wouldnt have to drive all the way back into Salt Lake again since I was staying in Lehi. So, let me tell you here and now... customer service and quality of work is outstanding. And, if you live quite a distance from their business, they have staff that may very well be able to work out an arrangement with you to deliver your instrument to you when its finished. Needless to say, this company comes highly recommended!

This place is an institution. Always have a phenomenal selection of instruments and bows. I’d highly recommend this shop...you never know what goodies they will have there. 🙌

WOW!!! Amazing experience here! They quickly fixed everything and were so generous! You could tell that they want you to love playing your instrument.

Great and insightful help

In shopping for a violin bow I so appreciated the wonderful service Peter Prier & Sons gave me. Chris helped me personally and let me try a wide range of bows. They let me take my time we’re very supportive and knowledgeable. They have an immense inventory and are willing to work with you. Thanks!

They were so nice and so helpful. I came in seeing if they could help fix a violin string and they not only fixed it so fast but helped with my cello and answered my million questions and were truly so kind. Above and beyond. Made my day

These people are amazing. Passing through on tour and they restrung my bass AND did a bunch of minor adjustments for so little money. 100% went out of their way to keep me on the road. Such great service! So grateful.

I am a cello teacher located in bountiful and send all my students to these guys. I’ve had nothing but a positive experience each time. Their work is absolutely stunning. I highly recommend stopping in for a visit!

I was a little hesitant to go to Peter Prier after reading some negative reviews. I learned to play on a borrowed violin. The sweet owner of the violin just gave it to me last week because she knew I would love it. Its been in her basement for decades. I didnt have much to invest in it but I so wanted to be able to play it again. Today I am thrilled! They helped me get it in working condition without breaking my budget. Chris couldnt have been kinder and I couldnt be happier. These people love the instruments and they love music and they love making a way for people to have access to both. (And those people mentioned in the bad reviews - theyre not there anymore.) Thanks again Chris!

What a fabulous place! They made me feel so comfortable about choosing a new bow. I’d recommend this shop for any string player. Great, professional, kind staff. Thank you Peter Prier violins.

Peter Prier has always been wonderful to our family. We first purchased from them about 15 years ago. This week, in a time of need, Chris came through with a much needed favor as my adult children traveled to Salt Lake City and were was asked to perform a musical number for a family funeral on short notice. Thank you. We are your biggest fans.

Just the most kind and passionate people you will me. They deeply care about music and are happy to share. High quality and amazing customer service.Do yourself a favor and come here! Support your local businesses who are craftsman!

Been coming here for years for instruments and maintenance, and have always loved it! Peter made it so personal, and Dan and his staff continue the tradition. This place is a Utah institution through and through, with a fine instrument selection and knowledge of recommendations for lessons and other resources. Stop here first before going anywhere else!

I have very little musical experience, so when my daughter told me she wanted to join orchestra, I didn’t know where to start. I googled “violin shops” and this one game up, it looked like it would be very interesting, like a museum, but propbably expensive and more suited to the experienced connoisseur, not us, but I couldn’t help but think we’d be inspired there...and then look elsewhere to spend our money. It was magical from the moment we saw the establishment, through the windows, we saw craftsman building violins, and when we opened the door, the strings of a violin overhead were engaged, then I heard the customer in the store say he was in the symphony, and I thought, this place definitely isn’t going to accommodate needs like ours, but how can we not at least take this experience in? To our surprise, out experience was even more inspiring than we thought and they were extremely generous and helpful, we ended up getting everything we needed, and I’m confident the prices and attention we received could not have been better anywhere else. Our experience was amazing, we both shed tears of gratitude, joy and wonder as we left. I feel blessed that went to Peter Prier and Sons.

We have purchased several violins and a cello over the years. We have loved the individual care and attention we received. It has the charm of a small shop, people that know their instruments and what matters in selecting your instrument, bow, case, and other peripherals. Like any small shop, you do sometimes have to wait for a clerk, but once you have them, they give great attention and service. I suggest calling ahead and describing what you want to purchase including price range. They will have things ready for you when you get there.

Very friendly and knowledgeable!!! They do high quality work. I have come here a few times to have my violin repaired and they have always done a great job.

Delightful owners took good care of me! Will recommend to my students! Top quality repairs and service. A family owned company rich in history, worth the stop for out of town music and history buffs.

Customer service was top, Daniel sacrificed almost 3 hours for me to look for a Violin and the sound I like. Very kind, very helpful. He does a great Job taking on his fathers legacy! Even better is with what noticeable profound knowledge Daniel Prier made my violin sound so much better.Thank you so much ! And I definitely save this place as one of my top favorites.Update:What extremely good job. Thx again.

These guys were great! They helped get my old violin back in playing condition, were super helpful and quick! I highly recommend them for all things violin!

Wonderful shop. Personalized service. Be prepared to spend some time talking with the staff about your instrument and its history. They will treat your instrument with loving care. Their service may take a little longer but it is very much worth it.

I am very impressed with Peter Prier & Sons Violins. Their customer service is amazing! My instrument was fixed quickly and they answered all my questions. I will definitely be going back for future service. Thank you Peter Prier and Sons!

This place is wonderful whether you need a violin, viola, or cello! They do very professional repairs and appraisals. They carry a great variety of strings and they have an amazing variety of bows. Maddie can help you find what you are looking for, from beginners to virtuosos.

After doing much research we came here to get a cello. They did a great job answering our questions and desires. We have a great cello with great sound.

Daniel and his staff are geniuses! They managed to repair my previous instrument that someone else said couldnt be repaired. Then I inherited an antique violin that hadnt been played in 40 years. They did a beautiful restoration on it and now it sounds warmer and richer than my previous instrument did. The team at Peter Priers are the friendliest, most skilled luthiers in the area. Your instrument will be in good hands there!

As a professional violinist who plays in the Utah Symphony, I take tremendous care of my violin and I am also meticulous about regular maintenance. I had an open seam that I needed to fix within the same day. Despite warnings from my colleagues in the Utah Symphony, I went to Peter Priers shop because it is close to where I live. The glue job itself is average, and there were a couple of scratch marks on my violin that werent there when I brought it indicating poor workmanship or simply a lack of care for the instrument during the repair process. The most insulting part is they tried to charge me $90 for glue job. Ive been to plenty of instrument shops in NYC, Chicago and Robertsons in Albuquerque and Ive never paid more than $30 for an open seam. Not even the most expensive shop in NYC (Rene Morel when he was alive) would dare charge anywhere close to $90 for gluing an open seam. I think their clientele are generally clueless parents and local music students that gets hustled because they dont know any better. In the words of my colleagues, Dont go there as this is a scam shop that will actively overcharge you for shoddy work. I will be doing all my repair works at JP Lucas instead, who is someone that everyone of my colleagues recommended in the first place.

This is the best place to buy an instrument. They have a huge selection of violins. They have very affordable student instruments for beginner or advanced students. Of course they have many professional instruments as well but if youre buying an instrument for a student this is where you should stop. Their new staff will take extremely good care of you. You tell them what you want to spend and they wont twist your arm to buy something out of your price range. Also, if youre looking for a good bow, I recently bought a Richard Grunke bow for my violin, and one of the carbon fiber Carrera bows for my viola. They are both high quality professional bows. I was very impressed with their selection, I could have been playing bows all day but was happy with the ones I bought.

Excellent service! They made sure my son got the best bow for the price! Thank you for the great experience!

They have always treated me kindly whenever Ive been in or called. And the one time they messed up, minor as it was, they owned up to the mistake and remedied the problem quickly.

All I needed was a string on my violin before playing a weekend gig. I got the string replaced promptly and satisfactorily. Great job. P.P.& Sons is the place I go to each time I have an instrument need. Thanks, Bob Winegar.

They were wonderful to fix the problems I was having with my violin. Chris was exceptionally gracious and helpful. I have done business with this company for many years and I will continue.

I bought a violin here about three years and the lady who helped me was very knowledgable and spent 2+ hours working with me to select an instrument. I ended up selecting an instrument made by a student at the school and it is beautiful. When I bought my violin I was promised that I could return at anytime to have my bridge repositioned/ pegs loosened or tightened at no charge. They also allow you to trade in your instrument at full value at anytime. I have never experienced arrogance in the shop, and Ive had several instruments restrung here over the years and have never once been giving a credit application.

What a great experience buying a violin from Peter Prier! Chris was very helpful. Thanks for everything.

I have been a customer of Peter Prier and Sons for many years. They have helped me with the purchase of stringed instruments and repairs for myself, my children and now my students. Their professional knowledge, great customer service and friendly atmosphere will continue to make this a great place to go for any repairs or purchases and now rentals for stringed instruments.

Love everything Prier

I was hoping to get a quote on the repair of a violin which was gifted to me, as my daughter is very keen to learn to play, and we are on a tight teachers salary. The owner gave me a well rehearsed monologue on the importance of instrument sizing and why we should purchase/rent from them. Never even looked at the instrument in my hands. Ill see if I can find someone in another city.

The staff is very friendly and obviously care for what they do. Didnt feel like we were in a high pressure sale. We left very satisfied and will be back.

Wonderful customer service! Chris was great help, very kind and patient! Will definitely come back.

Great work done by the owner and his techs. I was in Salt Lake performing on a tour, brought my bass in when they opened, they have it fixed up for me by the time they closed that night. I would recommend them if your instrument needs emergency repairs.

My violins chin rest fell off years ago, and I wasnt sure where to get it fixed. The last place I took it to (just a normal music store) fixed it in the past, just for it to fall off again as soon as I played. So I was a bit wary to take it to another shop. But thankfully these guys really know what theyre doing, and were friendly and helpful as soon as I walked in, which was a big relief for me.When I mentioned that I hadnt played in years, Chris was so excited for me that he gave me a new chin rest for free. He also fixed my bridge, replaced a bad string, made the pegs easier to turn, and gave me new rosin. They really seemed like they cared, and my violin sounds better now than last time I played, which made me much happier to get into playing again.

These guys are awesome, they made upgrading my violin painless. I absolutely love my new violin!

We have had several of our violins repaired here as well as purchased bows and also purchased a violin for our younger son who is starting to play. We have had nothing but fantastic experiences each time. We had a significant repair recently done and a week after our old strings we had on the violin had problems and 2 of them popped. Even though it wasnt their fault, they still got me taken care of and back playing again no charge. I cant say enough good things about Peter and Prier. They have a customer for life!

Friendly, helpful people. Ive always had a good experience buying whatever I need and getting repairs. Ive been going here since the late 60s.

Very friendly and willing to help. Honest about quality of instrument. Would highly recommend.

Beautiful violins. The workers are very passionate about taking the best care of the instruments, and really know how to get it sounding just how you want.

The staff is extremely helpful and friendly. They are willing to take the time to make sure you get the right equipment.

Growing up and learning to play the violin is an experience best had through working with Peter Priers violins. I dealt with them for years. Amazing work,and knowledge of all things instruments. I was fortunate enough to play some incredible instruments from the vault, but none finer than The Firebird Strad! ($8 million at the time)

They were an absolute dream to work with. Would recommend to anyone looking for a great, knowledgeable shop for instrument restoration.

I recently had such an amazing experience with Peter Priers violin shop. I will not go anywhere else from now on! They are the most amazing, and caring group!I bought an intermediate level violin and a bow a few years back from Summerhays music. Not long after I bought it, the violin started having some very significant issues. Muffled sound above the body of the instrument, and more than one wolfing sound! It was bad. I could not afford to buy a new instrument at the time, I chose to take my violin to a well known local violin shop. The luthier did the basic set up on my instrument (new sound post, new bridge, fitting both, after length on fingerboard, restrung the bow). When I got the violin back, he did not have me test it. He just had me pay and leave. I am not a professional so I didnt question this. A week later, I brought the violin back as it still had the problems. He seemed very annoyed with me for bringing it back. It was very obvious. He made some slight adjustments to the sound post while I was standing there. When I was still not completely satisfied his exact words were I cant make it what its not. I was very frustrated. I know he cant. I was asking him to try and help me find whatever was wrong, because I knew it didnt sound that way when I bought it. He acted as though, because I had not bought the instrument from him, it was beneath his notice to look at it. I left the shop feeling hurt, discouraged, and embarrassed. I paid almost $500 for this basic set up, and had the same issues.From this I decided I needed to just deal with my violin until I could purchase another one. Fast forward to a month ago...My violin had gotten worse. I play with a symphony, and I study with an amazing doctor of violin performance. I only say this to emphasize how often I use my instrument. It is a lot. I needed to have an instrument that was playable. In a fit of frustration I posted my violin/bow on KSL with an as is status for 1/2 the price I paid for the combo. I started contacting every local luthier about purchasing a new violin.When I contacted Peter Prier, I was hesitant, because I had been told they had gone down hill. They were so genuine and concerned. They said to bring my violin in and they would love to look at it. I brought it in that day. They told me what was most important was for me to be happy with my instrument, and if they could fix it so I didnt have to buy a new one, they wanted to! Already so much of a different as attitude than I had recieved before! I felt hopeful for the first time. I told them, this was my last hope with the violin. If it couldnt be fixed to just tell me, and I would buy a new one.The luthier Andy was amazing. He took 2 days to look over my instrument and thoroughly diagnose it. They did not charge me any extra for the diagnosis. He called, and sent videos to me to explain what he had found. They explained everything to me before doing the work. The lining inside the violin had come unglued, and one of the ribs had come undone as well. The fingerboard had knots, divots, and the afterlength was off. The bow was curved the wrong direction, and had a twist in it! Andy had to take the top off. He reglued the inside. Even checking and gluing parts that hadnt come undone yet. Replaned the fingerboard, redid the after length. The John Paul bow makers untwisted and restrung my bow. When I picked up my violin they had me test it. I noticed there was still a slight muffled sound on the G string in very high positions. Andy took it back and lowered my bridge, and brought it back for me to test again! He also helped me find the best strings for my instrument. He made sure I was completely satisfied before I left. I was charge so much less than I thought Id as well. They completely maximized my instrument. Its better than when I bought it! I am so grateful. They knew I was going buy a new one if needed, and still took the time to fix it! I have no doubt, their #1 concern is for people to be happy! Even if they did not sell me the instrument!

Excellent quality, service and knowledge! Made me feel like I was part of the family!

Great customer service. Knowledgeable and high-quality work. Highly recommend

They were helpful and knowledgeable and gave us a good deal on a quality violin for my daughter

So friendly and kind! truly feel the love for music

It was amazing to see all of the beautiful instruments, and to get to see the process of making a violin. I loved it😀

Love working with the new owners! They are wonderfully helpful and, generous with information and recommendations!

When in to rent a violin for my daughter for school. had a Great experience at a really great price.

I had a fantastic experience at Prier & Sons this weekend. My Husband and I drove down from ID to SLC almost entirely so I could swing by and check out the shop.Initially, I had planned on trying out some bows to replace my student-grade Coda and inquiring about re-hairing and repairs. Much to my surprise (not to mention that of the gentleman who was helping me), I ended up leaving with an absolutely beautiful bow that I could not be happier with. It was the first one that was pulled out for me to try and made my instrument sing in a way I did not know was possible. (Bonus: I was able to try out a bow worth about $30k, which was an experience in and of itself).The only thing I wish that I had done beforehand was to call and speak with someone about what I was looking for and my price range. I didnt really bother to research what I was getting myself into before formulating a budget (and subsequently blowing it out of the water), which was my bad, but I left so very excited with my purchase that I cant really be upset. I will definitely be returning to Prier for all of my future needs and to drop off my instrument for a spa day sometime soon.

The shops ok and great service but pretty pricey almost spend $20.00 some dollars for an A string so if your not planning on spending a lot you might want to try somewhere else dont get me wrong its good but its personal preference.

Took my violin in last week after owning it for 24 years. I had been thinking about buying a new instrument as I had not been happy with the sound or performance for years. Without me saying a thing, Daniel took one and identified 3 specific issues I had been having trouble with for quite some time. Since he guessed right on the money, I took all his recommendations and when I got it back the sound and playability was up to par with instruments I had tried out costing many thousands of dollars more. Its simply amazing what I can do on my instrument now! He was fair and honest in his business practices and also allowed me to play on his finest instruments as long as I wanted. Friendly, professional, negotiable, family Prier has my business and that of my students for life.

Great customer service. Very helpful!

Went in to ask about selling a violin I had. Person working there looked at it for a second, basically insulted us for what we paid for it and refused to give any more information. When we asked for a recommendation of another place to go, he said no one would want it. I dont think Ive ever met anyone so rude.

So expert and helpful. Great prices.

Excellent service....always with a smileAnd very fair

WORST CUSTOMER SERVICE EXPERIENCE!!! My family and I have been customers of Peter Prier & Sons for 20 years, until today. I will NEVER go back to Prier Violins, EVER and I will never recommend them to anyone ever again, either. Daniel Prier demonstrated the most blatant examples of arrogance, poor customer service, and self-righteousness I have ever seen. Such a shame. I am saddened that I was treated this way by the shop owner, nonetheless. I am more saddened by the fact that I can no longer even stomach the thought of walking through the doors of the shop, or looking into the old schools windows, which is something that I have always enjoyed since I was small. What an unfortunate way to treat people, especially from a long-standing local business. I am so disheartened.I had a phone call with Daniel Prier today (Saturday) in an attempt to discuss how my violins appraisal was completed. Let me be clear, I was NOT unhappy with the monetary value of my instrument, but the fact that my appraisal literally was WORD-FOR-WORD the same as my old one from 20 years ago when I had my instrument completely restored by Prier Violins (its a 1711 Strad-type model made around 1920). The market value did not change much, which I expected, and when I called to talk to someone about it and that I felt that $100 for an appraisal that was nearly identical to my old one was a bit steep, Daniel Prier proceeded to interrupt me repeatedly, yell at me on the phone and patronize me by saying he could re-do my appraisal with more adjectives if I wanted. When I repeatedly tried to explain my position and that I was NOT upset with the value it came back at, he continued to accuse me of not being happy with the current market value and that he put a lot of time and research into my appraisal and that he was a very busy man. He said I could bring it back on Monday for a refund of my money and then continued to yell at me that he has 20 years of luthier experience and that its not his fault the value isnt what I was expecting. I AGAIN explained the value wasnt what I was talking about and that I called so I could have a conversation with someone about my perception of the appraisal and talk with them about what went into it and see if we could come up with a resolution. He continued to speak aggressively and loudly and accused me of yelling at him for 15 minutes with customers in front of him. I said it had only actually been 7 minutes and that I wasnt yelling. I kept trying to de-escalate him, but he WOULD NOT let me speak even when I was trying to say that his shop did the original restoration and that my family and I have been to his shop many many times since then and that I have always been happy with their service and products, which is why I brought it back for the updated appraisal. I had to keep asking him to let me speak and he yelled When YOU have 20 years of luthier experience, then YOU can tell me how to run my shop!. I was STUNNED. I have NEVER been treated like this before. Finally, he screamed into the phone You know WHAT? Im taking that offer BACK. Your $100 is MINE and I dont need your business ANYWAY! Then he promptly hung up on me. Appalling.

Such an amazing experience and staff!

I wish I would have read the reviews before contacting Dan Prier the owner. This was one of the worst experiences I have had. He was condescending, rude, not to mention completely unprofessional. Do yourself a favor and avoid this shop at all costs.