They took a little over a month to fix my impact wrench.Funny that when I got it back it felt a pound or two lighter and it doesnβt have the torque it used to have.The part replaced was only a $7.00 trigger gasket/ valve.π€·ββοΈ
Very friendly place got all kinds of parts new and used for compresser. Highly recommend.
I took 3 air compressor over to Sankey over 2 months ago. For those who need me to break it down...... its 8 weeks ago, or 40 business days ago. Still have not gotten back to me with diagnosis. I want to hear YOUR FIXED AND READY SIR. They havent even called me in that time, and I HAVE CALLED THEM 3 TIMES. Read the capital words please. I am sure that being somewhat fast has got them where they are now growth wise, but i feel no customer service going on here. I hope they see this and bamm my stuff gets done and i get my stiff fixed, but im about to pick them up. Personally i dont like saying negitive things about any hard working American company but come on.is it because im not a regular, own a company you service, or what.Come on guys ill change it when you act like you care about me a little more than you already have shown.
Very helpful and professional. Lovely lady that was nice and knowledgeable. I would highly recommend this Business.
Id give these guys 10 stars if possible. Had a horrible experience with LoneStar Equipment concerning an air compressor and Sankey had done some great work on my alignment rack jacks. Gave Sankey a call and explained my air compressor situation. They were here quick and handled everything perfect. Whenever my business (AutoWorks) has an equipment issue, Sankey will be my first choice. A+ service.
Jason found me the parts i needed for my 40 year old Sioux pneumatic screwdriver.My screwdriver is now rebuilt and working great again.I am thankful that they are a company that is able to help the little guy out.Sankey equipment co. may play on my team any time.Thanks a bunch. Dan buholz.
Wonderful service. Great price. Awesome people to work with. Thank you for installing my lift.
Service so poor, recounting the experience sounds like a joke. The company I work for had a 20 ton bottle jack, 10 ton bottle jack and a 3 1/2 ton floor jack that needed servicing. The items were dropped off with estimates of 1-2 weeks. Almost 2 months later and still being promised next week. Requested to pick up our items in as close to same condition as we dropped them off. They agreed, and upon arriving the 10 ton bottle jack was untouched, they lost our 20 ton bottle jack and tried substituting a well used smaller one. And the floor jack was mostly in a folded bottom cardboard box (i.e. box bottom not taped, had to pick up parts falling out the folds), the hydraulic cylinder was separate and looked freshly disassembled. On top of that they wanted to charge for the services performed so far, the invoice consisted of lined paper with 2 other companys information already on the page. I disputed several things on the spot. At this point they located our 20 ton bottle jack, it also appeared untouched. They defended their service charge by stating the floor jack is cheap Chinese junk not worth fixing. Too disappointed to further discuss anything, I collected my companys items and walked out.
Great service and good staff always help me out. They keep the equipment on all my service trucks going and always help out with different projects they we are working on. Been Doing business with with them a very long time and will continue.. plus they can work on a lot of different equipment and can find hard to find parts ..
Very pleased with my experience with Sankey! They went above and beyond to help me get a repair on my compressor covered by warranty and were successful after another shop said it wouldnt be covered by the manufacturer. Thanks!!
I ordered some parts for my shop equipment. They told me it would take a week to come, after waiting more than a month Im disputing the charges to my card. They constantly gave me the run around and claimed theyd have word on my parts soon, the best part is they absolutely never call you back...EVER.
Went in to pick up Reed Valves and picked up so much more. The best customer experience ever
Dustin from Sankey is the best, he has great customer service and is real knowledgeable when it comes to servicing my lifts. for years I always have depended on him....Great job guys keep up the good work.
I went there to pick up a item and it is so dirty, the guy saw me walk in and I was standing there. He didnt even say good after noon. He went to phone and called someone. I stood there a good 10 minutes until another guy walk in and help me. Poor costumer service. too much cluter! Im glad I dont work for them!
Really Great Customer Service, one of the quickest and efficient repairs Ive had, will be a recurring customer
After using a different service company, our shops lifts were still broken and worn down, called Sankey and Dustin was extremely helpful and fast, from coming to inspect our equipment, to doing the repairs. Will be using them for all of our service/repairs in the future
Great service
Very profecional always ready to help !!!!
As of 02.01.2016 Sankey Equipment has moved to their new location on 4331 Milling Road, San Antonio, Tx. 78219
Good services