I HIGHLY RECOMMEND APEX SMART HOME AND SMART WATER SOLUTIONS. Im extremely happy and thankful for everything this company has been doing for my home and family with the Smart Home security system and also the Smart Water system. Michaels Thompson explanation on safety and security for my home and family was excellent and the technician Mark doing the installation in my home, makings sure I was satisfied and comfortable with the process was awesome. Plus also having Anthony Guerra also from Apex doing tests on my old water system and explaining what would be best and safest for my family was awesome too. Jose the technician who installed the new water system was so professional and explained everything. Michael and Anthony are simply THE BEST!!! Like I said before THANK YOU APEX SMART HOME AND WATER SOLUTIONS!!!
Great Service from beginning to end. Brittney was very professional, knowledgeable and friendly. Installation technician’s were extremely courteous and efficient. They sure know their stuff, very detailed. They answered all questions that was asked. We’re beyond please with our security and water filtration system service they provided. I would highly recommend Apex.
At first, my husband and I were hesitant about going with this company because we had never heard about them. Jason was the representative that came to my home and explained the security system and informed us that they were local. The level of professionalism, patience, and knowledge he had exceeded my expectations. I’m currently financing the security system installed 3 months ago and I couldn’t be happier. Jason not only made sure it was installed prior to our 10 day vacation, but continued to follow up to make sure everything he offered had been provided! My teens are probably the only ones not happy with the great camera footage : ) but we love it!!! I’d definitely recommend Apex to anyone looking for an affordable security system!
This was absolutely amazing from start to finish! Brittney was our rep and she is the most passionate person Ive ever met! She broke down just how bad our water was and having a family who its my job to protect and keep healthy it only made sense to take advantage of the benefits of our new water system!Install was quick, got a great deal (now I can save money from not buying a ton of water bottles) and I cant wait to get one installed for my parents house too!Thank you all again for the amazing experience 🙏
Very friendly and knowledgeable. I worked with Rosemary she’s the best and most informative!Recommend this service for quality and pricing. They work with you on everything
Had my security system for a little over a year with no issues . The installation process was quick and easy technician was very informative. Rosemary is always available to answer all my questions. The whole team is quick to respond.
Just recently had cameras installed, work was done quickly and efficiently! Unfortunately the worker had an accident and put a hole in my roof. APEX sent a worker the very next day to repair the drywall and he was awesome! So sweet and got it repaired really nicely. Would highly recommend APEX to everyone! Ask for Rosemary, she will take care of you.
I was honestly very skeptical in regard to our very long list of must haves and wants for our home security system. I wasn’t sure if the price would meet what we needed it to to ensure we got everything on our list. We met with Rosemary and provided her our NEED list then our want list. She ran through the entire process with us, educated us on the system, especially with having young children at home. She gave us different scenarios and took the time to explain everything we had a question on. Her professionalism and knowledge is outstanding. We eventually came to discussing the cost, I was absolutely taken back by the price of everything. It was far below what we had expected to pay and I couldn’t sign up fast enough. They even got us a new garage system that works with our home security system?! Talk about a smart house! And it works with Alexa, which is a lifesaver.I can go on and on about this company, but quite frankly I’m sold on it and can’t wait for it to get installed!
Thomas Chacon was the ultimate professional. He was patient, friendly and extremely helpful in regards to ensuring everything worked how we expected. Our business is protected now and we feel confident and secure. I didnt expect anything less from Apex considering I am also a residential customer. They are a local company that has Top Notch customer service compared to the other security companies I have experienced. Thank you Apex.
Brittney was awesome! She was very informative and nice. She takes care of me very well and sent her team on the same day to do water softener installation! Can’t thanks to her more for her service.Thank you Brittney 😊😀
Had a great experience with Brittney and the customer service was excellent. She is friendly, professional, and highly knowledgeable about water quality. She took her time to explain the different systems and did not try to push us into anything. She clearly cares about the customer’s experience! Highly recommend!
Thank you to the Apex team for the wonderful product and customer service!! I was recommended to Apex from a friend that has used them for years and I was in no way disappointed! Rosemary is fantastic and quickly scheduled time for a consultation, walking me through the various products and services they offer and guiding me in what may be most beneficial based on my needs. It was absolutely a no pressure situation but truly a needs/wants based conversation that left me feeling confident and secure in my home protection plan.It took no time at all for installation and Buck was wonderful as well! He’s incredibly knowledgeable and sought my thought on appropriate camera placement and then made recommendations based on his experience. He’s a quick and diligent worker, engaging me when needed and he did a great job coaching me how to use the system until I felt comfortable operating it on my own.Overall I’m VERY impressed with Apex and will absolutely recommend them to my friends and family, as well as use them again!!
The info provided by Rosemary regarding the security system she was offering was exceptional. Everything was installed and explained to us very professionally
I used APEX Smart Home for our Water softener system very affordable, friendly and Professional. Holly was very helpful and made sure that I was taken care of and Jose my Technician was on point and very professional I would recommend APEX and use them again
Nate provided us all the information on solar energy and how it could be financially possible for our family. He explained everything and answered all our questions to ensure we were confident about our decision. He is very knowledgeable about solar and made it an easy process for us. Great presentation and excellent customer service.
Excellent service, response time was very quick when I had questions.Highly recommend !
At first, I was very hesitant about going with this company because I didn’t know much about them. Jose was the representative that showed up to my consultation. The level of professionalism and patience he had exceeded my expectations. I ended up financing their water system and I couldn’t be happier. Jose has been responsive for any questions or concerns I’ve had since day one. It’s great to have the support after making a big purchase.If you’re thinking about purchasing a water filtration system, APEX is the place to go. You won’t be disappointed. You’ll be surprised what you learn from the water you’re drinking. Definitely ask for Jose. Either way, I’m confident you’ll be taken care of no matter who shows up to give the consultation.
Rosemary is awesome, she goes out of her way to help you get set up.
We have been customers of Apex for a few years now and I must say that I couldn’t be more pleased with their services. The systems, staff, and customer service is absolutely second to none. They are our “go to” security system provider not just for our own use but for all of our clients and agents as well. The owner Jason is a class act and it’s been a pleasure doing business with them, contact Rosemary on the sales team and she will take care of you from start to finish. When deciding on a company to use for a security needs look no further then Apex, you will not be disappointed.
My family and I have had the most wonderful experiences with Mark, Tony, Buck, and Nathan as we have accommodated home security, water purification, and now we have solar as well! Pure professionalism and very knowledgeable in their area of expertise. Would highly encourage their services and products to any and every new and existing homeowners. Thanks APEX for a great year and much more to come!
Brittney was very knowledgeable and enthusiastic about water. I can tell she loves her job. The installer was very efficient and nice. The whole experience was great!!
We just moved into our new home. After renting a home with horrible water we knew we needed to get a water softener right away. Not only were we able to get an appt right away they were able to get the install done quickly. Anthony Guerra was very knowledgeable and patient with us. He was able to show us exactly what we needed by doing water tests and gave us options that fit our needs. We will be trusting Apex in the future for other products and services they offer and referring them to everyone we know.
I am a first time home buyer and needed a water softener system. I wish I could give this company more than 5 stars!!! Jose is very professional, insightful, and informative about their product. I am so thankful for Jose and he made this whole process stressless and smooth. Their product is phenomenal and I urge everyone looking for a water softer/ water osmosis system to give them a shot! Ask for Jose!
I had Jose come out and repair my water softener, because I noticed it had stopped working properly after the freeze in February. This guy....and the entire company, from the very first call I made to them - 10/10 customer service. He fixed my water softener and even helped me order some of my FAVORITE bar soaps from Pure & Gentle that I had run out of. This company is absolutely wonderful and I couldnt recommend them more.
I just met with Nathan at Apex in regards to adding solar panels to my home. What a great opportunity that they are working together with CPS Energy. Definitely worthwhile talking to them. Also Jose followed up in reference to having an alkaline drinking system installed and that was done the very next day. Great people at Apex there to help you out.
We had a phenomenal experience working with this company! Installers were great, professional and made sure we had the knowledge on how to operate everything. To save the best for last the water professional herself, Brittney LaBrutta!! She gave top of the line service and made sure we had everything we needed and she displayed the highest level of customer service anyone could want. Highly recommend her and the Apex team to take care of your needs.
I have a Puronics water softner and due to the pandemic, I had no one to contact for service. Luckily someone recommended Apex and we scheduled a service with them and was happy with their services. Jose was able to fix our issue and put us on the right path of where we needed to be as well as replacing the filters we needed. Great Service and very professional. Made sure we understood everything he did and what we need to do in the future before he left. Highly recommend Apex.
Amazing service start to finish. They were very easy to work with, & friendly. Scheduling was easy & they were always on time. Huge props to our installation technician - he was quick, knowledgeable, & we were never uncomfortable with him being in/working on our home. 100% satisfied and definitely recommend for others.
Fantastic customer service! Called Brittney on a Wednesday and the reverse osmosis was installed on a Friday. And the follow up is amazing. You truly become part of their family when you purchase a unit. I refer all my clients to her as I truly believe in the products she sells and if it’s good for my family it’s good for my clients!
I have had multiple alarm systems but never have I ever had such amazing technician named Thomas to install my professional security system in my house. Very awesome guy and very knowledgeable 🙂
I am in love with my water filtration system, in conjunction with my alkaline water for drinking! I have always wanted this, knowing the hard water we have here in San Antonio can be very drying. This has been life changing:)My consultants from APEX have been nothing short of helpful. The installation was seamless. I look forward to trusting them with my security and smart home, along with some plumbing and small remodeling projects.
I have used Apex for home alarm systems, water softening systems and now solar panels. It has always been great service and no money up front! It almost seems too good to be true but they have given me everything they have promised so far.
I’m a big believer in doing business with people that I know, like, and trust. There are many choices when it comes to products, but at the end of the day any of them can and will fail. I solely chose Apex for one reason. Brittney LaBrutta!! She’s amazing in all facets of business and friendship. Thanks for your help Brittany, and keep blessing people’s lives!!
Great service. Team went above and beyond to meet my needs. Explained programs well and offered programs that benefited my situation better. I highly recommend them for any water softener services!
Apex Smart Home goes out of their way to provide the best service anyone could want. I highly recommend them to anyone wanting great value and a wonderful customer experience. They installed both my smart home equipment and my water softener. They came in answered all my questions and concerns and even helped me to learn how to use my new system. They make you feel like family.
Brittney and Jose did an awesome job! Great customer service, detail oriented, explained everything very well, and went above and beyond. Very satisfied with their work.
Wonderful company, very responsive, relatable, and truly cares.Brittney LaBrutta introduced my wife and I to APEX Smart Home about a year ago. Now that we bought our first home, we have taken advantage of the Puronics water system throughout our entire house and the Home security system. My skin allergies are no longer suffering from the junk found in tap water and my body is so thankful! In addition, my wife sleeps peacefully knowing in just the click of a button we can secure ourselves and home.Jason, truly did build this company on a strong foundation and our home will always be grateful for that! 🏡💦🔐
They put in our personal home security system and we’ve been very happy with it. Then we added a soft water system through Apex too and it’s been great as well. As realtors we have also referred them to friends and family that have all been happy with the services!! Thanks
I first had reached out to APEX when I needed to have my water filter system changed out. The technician that came by was very knowledgeable, professional and very easy to talk to. During the freeze some components had broken and i text the technician that helped me out he stopped by and checked it out and said they needed to order the parts. Of course I wasnt the only one with issues so he was pretty busy. I was grateful that he made a quick trip. Once the part came in came by and got the unit running as normal. Always offer great customer service and gets the job done. Even offer a discount when you pay in cash.
Thank you, Rosemary for taking care of my client’s needs as if they were your own family. It is not every day you come across someone who is willing to go the extra mile for you without asking for anything in return. I am grateful to have you on my team of professionals!
My wife and I worked with Apex to have our home serviced with their water softener solutions as well as well as their smart home technology and security services. Working with Brittney Labrutta as well as every tech that was in our home proved to be the right choice. They were extremely professional, efficient, and all around great customer service. We will be recommending them for all of our friends and family.
Nathan came over and explained everything. Was looking to get a solar system and water softer system. Already 3rd company to come to my house to pitch solar system. Not only was apex a better cost, but really helped with the water softer combined in my bill.
It has been a pleasure working with the Apex team for my security system for my new home! Extremely professional and awesome customer service. Rosemary and Jeremiah have been great throughout the whole process and I’m so happy with the service I purchased. Highly recommend!!
I worked with Nathan to get a new water softening system with alkaline option. He was very knowledgeable, informative, and concerned about my needs. He has good relations with his clients which allowed me to see an installed system and confirm their satisfaction.He also gave me 6 months no payment and $500 cash back.
Jose was an amazing and caring representative of Apex. He was attentive and communicated effectively, even when he was in a constricted situation through our Texas winter storm. When he arrived, he checked in our well being and introduced himself while maintaining a safe distance. I recommend the company and their way of maintaining an effective communication with their clients, we are outside of Apex contract and use Puronics filter system. Yet, they services us as if we had been a long time member. We are appreciative of what they did, in order to help us restore water in such a critical time many San Antonio’s people faced.
Brittney is an expert at what she does. She explained everything in a way that was easy to understand. Everything made sense and her presentation was just the cherry on top. I would highly recommend Brittney at Apex if you are looking for a water resource. We are so happy with our purchase!
Rosemary us a true professional. She went out of her way to make sure my alarm was up and running. I do recommend her service, if you ever deal with APEX? Look for Rosemary.
I personally worked with Brittany and she is the absolute best! We love our New Water System and Security System. Brittany made it a fun and easy process throughout the whole thing. Plus, I learned a lot about water lol Thank you APEX and Brittany for making our home better!
Apex is an all inclusive stop for all my home needs. Great pricing for solar and water treatments, and very attentive with my security system. Nathan and Buck have been very helpful in covering all the bases!
Installed a couple of smart devices in my home and was having issues linking these devices to my security system. Michael Thompson was not only resourceful and knowledgeable, but very patient and friendly. Best part is all the work was done remotely! Definitely a happy camper after our call which accomplished my desire to link my smart switch and smart lock to my security system!
Rosemary is the agent to contact. She is amazing, super friendly, a great agent to consult with. She will make your day a great day with her positive attitude and personality
Apex Smart Home is a rare gem that is committed to helping take care of families! Brittney LaBrutta is an exceptional human being who went out of her way to help our family when we had our old Water Softener fall apart. I was able to easily get a hold of her on a Thursday evening, and she came to the rescue the next morning. Our softener was leaking in our garage and could only be repaired by installing a new system. She got her team to our home in a matter of hours and we now have a system that will last a lifetime and will be better for our family! Im so grateful to Brittney and her team at Apex for going above and beyond. Thank you Apex! I will sing your praises to everyone! Youve made a true Raving Fan!
Contacted Jose about servicing my water softener. I was very impressed and pleased with his professionalism and customer service. Will be using him again and highly recommend.
Rosemary and her team from Apex are phenomenal. Her customer service and attention to detail is exceptional. I will continue to refer her clients because of the work and services her and the Apex team does.
Apex Smart Home is a rare gem that is committed to helping take care of families! Brittney LaBrutta is an exceptional human being who went out of her way to help our family when we had our old Water Softener fall apart. I was able to easily get a hold of her on a Thursday evening, and she came to the rescue the next morning. Our softener was leaking in our garage and could only be repaired by installing a new system. She got her team to our home in a matter of hours and we now have a system that will last a lifetime and will be better for our family! Im so grateful to Brittney and her team at Apex for going above and beyond. Thank you Apex! I will sing your praises to everyone! Youve made a true Raving Fan!
I have used APEX for my home security he system for last four years! They are always super helpful and perfessional! I will recommend 👌.
Brittney was awesome and was definitely straight forward! Her boss and installation technician were both good people too! I will definitely be recommending their Apex systems to everyone I know!
Rosemary is such a great representative for APEX. Not only did she travel an hour to my house but she truly was engaged with me on a personal level. She went through my entire house and suggested what I would benefit from and what I wouldn’t. We set the installation date and she walked me through everything until the day of installation.Buck was the installer and he had the very same professional work ethic and walked me through everything as he was protecting his own family. He even spent some time getting to know my puppy. Buck was not only professional but proficient, passionate, and well versed in his job.I have now had my home security system for two day’s and Rosemary has already called and checked in on my satisfaction.Thank you Rosemary & Buck for making my home safer!!!
Nathan was very professional and answered all of our questions he made a in person visit to our home to do the water test and gave us options to better our water quality throughout the home. Top of the line equipment equal to the service received before after and during the install. All I was looking for was clean drinkable water but I got so much more than that with Apex Smart Home. A BIG THANK YOU from us The Cooksey Family
Anthony Guerra was very professional n has been great to have him taking care of us him n his workers they all 10 stars
I have the Apex security, water system and now the solar panels. I appreciate the service, quality and professionalism of the staff.
Great service! Jesse was the tech assigned to complete the installation of my home equipment. He was very professional and courteous. He took his time to explain how the equipment worked. Thank you for all your help and time in making sure everything worked.
These guys are legit, awesome customer service and installed my water Softener the very next day. Nathan was the one who helped me through everything. Water is better then bottled now, yall give Nathan a call if you need any question or concerns. Highly recommend!!
Showed up late for my initial quote. I gave my exact address with the name of my complex; whomever showed up at the complete wrong complex. I was directly across the street and they still showed up 22 mins late to be exact. Mind you my appt was scheduled for 245pm and 300 pm. Punctuality is the most importance especially when it comes to a potential customer. That said, I hope this company takes this into consideration!
Jose from Apex was very helpful and took very good care of our water purification system! Due tp the freeze in February, some of the pipes broke and we could no longer use the system. It wasnt under warranty but Apex was recommended to us when we called Puronix. We definitely plan to keep Apex in mind for any future repairs or services to our Reverse Osmosis Water Purification System.
Excellent experience for our Puronics system from start to finish 👏. Tony Alonzo is very insightful and knowledgeable about water. Tony had the best interest and kept me informed from start to finish of the installation. Definitely recommend talking to Tony!
The team was really fantastic! Knowledgeable, answered all my questions, took time to teach me about my system and they were all so friendly. I am so excited that I don’t have to buy my water any longer and can make my grandson’s bottles with no worry!I will absolutely be recommending them! Thank you Apex team!
Extremely knowledgeable and took the time to explain all options for water softners.
Awesome home security. We love the versatility of products to choose from.
It’s always a pleasure and so reassuring when in introduce my clients to Rosemary Gomez! I know that they are in good hands!!
This company has been dropping the ball lately! Ive called them and even allowed them several opportunities too rectify my request before leaving a negative review but enough is enough! I am unsatisfied with this company in general. I spent almost10k with this company a year ago and honestly I regret it I should have shopped other company’s out so be aware! Always trying to upsell when you call and speak with them asking for another 1k for 2 cameras ? Seriously ? I really hope you guys read this! And don’t get me started on their water division! Even worse!
A HUGE shout out to our awesome sales consultant, Brittney LaBrutta!! She went out of her way to make sure our appointment went smoothly! Installation was fast and seamless. She educated us on how the water softener worked and we couldn’t wait to try it. Thanks a bunch APEX!!
Nathan showed up at just the right time. He was very persistent in ensuring my mom got the help she needed and made it happen.He is awesome. Thank you.
Brittney LaBrutta hands down is the best at what she does! I recommend her and APEX to anyone and everyone.
Apex was absolutely amazing! I had some very technical questions and Mike was able to answer every one. We had multiple discussions about the initial installation and possible future additions. The installer was professional and worked diligently to get finished the same day as well as talking me through everything I needed to know. Sales, service, support, and the overall experience is just A+! Thanks Apex for everything!
My journey with Apex Smart Home Protection was interesting from the day of first contact to the day of agreement to the day of installation to post installation. For those interested in a long version read on and for those who want a short version ....experience was very good and you should give them an opportunity.I first met some of the Apex Smart Home Protection crew at the San Antonio Alamodome Home and Garden Show 2021. Demonstrations of what they have to offer were great at the show but I leaned more towards the CCTV security cameras since my current setup was outdated. Crew was charismatic and this visit ended with a business card from Mike Decker.Beginning the following week I called Mike Decker to discuss what I was looking for in CCTV cameras and location of installing. Later that day we schedule a conference call with Mike Decker and Mike Thompson to discuss in details what CCTV cameras fit my needs that could replace my dated system. We talked about a PTZ camera and how this particular camera has many customizable feature for the individual need. We ended our conversation with the potential to modernized my outdate still functional 25 year old alarm system.Several days has passed and more questions. Once again I had another conference call with Mike Decker and Mike Thompson with my additional questions. I felt totally satisfy and decided to proceed with the work. We agreed to replace and install security cameras including adding the PTZ camera. We also decided to updated my old security panel with Qolsys IQ Panel 2 Plus with takeover wired/wireless module.On day of Installation I received a call from Jesse with an approximate time of arrival. He was on time and began the work. Installation and updates went smooth. When completed all systems were double check to make sure communication between cameras and NVR were properly setup and to make sure Alarm system was working properly. Jesse was very knowledgeable with user interface of the panel and the NVR which made it easier to understand. Finally, Jesse helped with apps set up on mobile devices for remote access.A day after installation and setup, I received follow-up calls from Apex.I will not make this review longer but will finalize by saying ...I never felt pressure in any way to buy or use any of their services. What I like the most about APEX is how they listen to their potential clients and suggested what best fit their needs. As a bonus, the location (Coastal Bend of Texas) for this particular job was welcomed and not challenging. If you are in the market for, Modern Home Security System, CCTV Cameras, Home Animation, Audio Media Services etc I highly suggest you give them a call and give them an opportunity.
Really great service! I have water Softner and home alarm system with Apex. Jose has gone out of his way when it comes to service. He is great and reliable and always willing to help out in any way he can. Jessica is always kind and helpful to schedule appointments with. I am happy with both alarm and water Softner service!
AWESOME service!! Jesse Chacon was very patient and detailed with his installation. He answered all our questions and did a spectacular job! 10/10 recommend!
Rose is an utmost professional who provided a great experience and gave me exactly what I needed to provide the security I needed. Thank you
Apex helped out by responding quickly to a serious water line that burst during a freeze that I couldn’t get a response from the company that originally installed our water softener,Apex sent out Juan Flores who did an excellent job with repairs and in a timely manner as well he was professional and had a genuine concern for what the freeze had causedI will recommend Apex to anyone who needs plumbing repairsAwesome jobThank you so muchRudy S.
We have been with Apex since 2018. Bring San Antonio Best Home inspectors for 2020 we align ourselves with the Best! Jason the owner initially came to our home to assist us with our he security process 😊. This says slot from a thriving blessed business they already are that even the owner in 💯 percent in with his clients. We have had nothing but TOP service from the introduction, installation, customer service and monitoring team! We are beyond Blessed that we have Apex with so many other Alarm companies out there in our Opinion they are the BEST! Rosemary is Amazing! Not to mention the entire TEAM.
Service and customer care is above excellent. Highly recommended. I have been with this company for over two years and absolutely no complaintsThanks to awesome customer careRosemary Gomez. Thanks
Installed in San Antonio, 3 months after it was installed someone broke into our business got him on camera and police identified him and his stolen vehicle, you need decent internet to use the app but everything is backed up on the dvr a little clunky for the novice but dooable. Everyone you deal with is very professional and they don’t mind helping you.
Just wanted to say that we had a great experience with Apex! We will be recommending this company to our family and friends! Rosemary with Apex made it easy for my wife and I to make our home security choice.
I use this company for my water softener and alarm system. Love the service and products
I LOVE MY WATER!!❤❤❤ Thank you so much Brittany, you made it so easy!!❤🙌🏾
My family and I were recently moved by the Military to San Antonio, TX and purchased a new home. In the process of getting settled into our new home, we were contacted by many vendors and companies wanting to sell us Security Systems, Water Softners, Solar, etc. The list goes on and on and is a bit overwhelming with all the visits. I was thankful to finally work with APEX who offers a multiple product line and makes it a one stop shop. APEX was recommend to me by my realtor and my contact info was given to them set up a meeting. Our APEX service Reps were Ms. Rosemary G. and Jose R. They came out to our home to go over the product lines we were interested in (Security and Water Softner). The presentation and knowledge demonstrated by both Reps was impressive. It gave us confidence in the product line and company. We are very happy with the Security and Water Softner solutions that we chose. The installation and communication from the teams to ensure we are fully satisfied has been great! Thank you for the great support APEX TEAM!!!!
We had a power outage in our neighborhood and my alarm panel went low on battery, called Apex & they had someone call me & the problem was solved. Thanks Apex for your quick response
Nathan Gonzalez was very professional, polite, and well knowledgeable. He convinced me that I needed that for my family including my pets.
Big thank you to Rosemary for helping get a tech to help me when my door bell went down. Within a few minutes of reaching out to Rosemary, she had a tech contact me and walk me through everything. Also a big thank you to mike for his Patience and assistance in getting my doorbell back up and running. Ive been with Apex for less than a year and their service from consultation, to install, to fixes has been amazing. Very appreciative of their customer service!
Tony, Jose, and Juan provided fantastic service and were very informational. I never felt pressured and was fully educated about the choice I was making for my home. Now that everything has been installed and weve been using the water the past three days I havent used lotion once and my hair is way softer! The dishes I used to hold water are spotless since theres nothing in it to leave a ring or spots (of course) ... I am amazed. I 100% recommend Apex Smart Home to help you find the best water filtration system for your home.
I’m happy to have my water softener installed from Apex. Brittney was very knowledgeable about the system itself, San Antonios water quality along with personal health issues that could potentially be fixed with the use of cleaner water. She gave great insight on the original water quality vs the water quality after the softener system is installed which helped me understand what type of water I had before and why I should change that. The Apex team is very professional and I can’t wait to reap the benefits of the system.
By far the best customer service I have ever received. They actually do want to help you!
Apex smart home went above & beyond for me to correct and fix my savant system at my house. I couldn’t be more pleased with Michael ThompsonDirector of Operations driving all the way out to take care of me, the most professional, respectful and down to earth person I’ve ever met. Thank you Mike and apex smart home for making everything right. 👍
The sales team was not pushy nor did they insist on any particular quantity of a product. They simply asked questions and sized it to the home. Their installation team was out in a few days and completed the install in a few hours. The team was courteous and professional and cleaned up after themselves.The system installed and the associated apps have operated without a glitch. I have called the team to ask questions and they returned my calls in short order. I will use them again for solar.
Jose Rodriguez was absolutely amazing! He had all of the qualities you want in a customer relations specialist that built trust immediately with the company and product. He was respectful, professional, and highly knowledgeable about the water softener we needed for our home. We had a lot of water softener companies vying for our business but we were impressed at how he answered all of our questions and recommended the right water softener for our needs (not the most expensive)!!! Jose is a true asset to the organization and their customers. I would recommend Jose and the Apex organization to anyone! The product is absolutely amazing too!
I had an incredible experience and Brittany was incredibly knowledgeable and provided the best customer service!
Amazing company to do business with. I am a Realtor and confidently refer them to all my clients as they have personally delivered great business to myself. The staff is phenomenal, they treat everyone with the highest level of respect. And the level of security is a peace of mind. Icing on the cake, best prices in town.
This is my third system. We really appreciate the customer service, product knowledge and pricing.I recommend to all my clients.Thanks again
Great service, timely, and professional. Would definitely recommend!