We order a lot of parts from here. Almost always have what we need but we get parts daily. If they dont have it in stock they can usually get it from another location the next day. Very helpful and know what they are doing. Website seems to always be up to date.
They had the part, at a great price... Fast, friendly, efficient... My kind of place.
Had the best experience better then the other competition give him five stars Tim Josh theyre all good theyre very helpful
Dealer wanted $700+ for new tail light assembly and had to order it. This place had it in stock for 300. Great service too!
Great little secret! I was able to find the parts I needed at a great price. I saved about $200 for a replacement bumper and step pad. The order was originally supposed to be picked up at the Houston warehouse but Brian the manager in Houston was able to locate the parts at the San Antonio location which was way closer to me. I arrived at the San Antonio location and they knew who I was and within minutes I was on my way home. With the time saved, I was able to get everything installed the same day. Great prices with great service! I would definitely buy again and recommend to anyone needing to buy auto body parts.
I had to speak to Raul (one of the Managers) in regards to an issue I had on a bumper I purchased. I thought I was out of luck since it was past the return window, even if I had a good reason why I could not return it. Raul listened to me and was able to exchange it for a small price difference. I really appreciate him and the other workers there at AutoFit.
Awesome great price friendly service and fast
Terrible customer service. The wait times are absolutely ridiculous. 45 mins for side markers all for them to say that they didn’t have them in stock. No one bothered to say they didn’t have them until I asked why it was taking so long. The reps up front are disgustingly rude and unprofessional
The Alibabas Tavern for Autoparts. Large parking spots so you wont get contaminated and great prices.🏁👍
Cathrine gave amazing service & was happy to help. I would’ve given less stars if it wasn’t for her.Venus was pretty polite as well.The guys didn’t seem to be doing much at all other than talking to eachother behind the counter & not acknowledging customers.Overall waited I about 30 mins but the part was right so no complaints there
Ive been inside Auto fit a few times and theyre very courtious, clean and hard working staff. Ive always had a great experience.
Do not order from them online! I ordered headlights for my car and was shipped the completely wrong item! Their return process has been a disaster and after almost 5 days now I still do not have the headlights in my possession. Cyrus has been trying to do the right thing to get my order shipped, but it seems as if his boss, Brad, does not care. Extremely disappointed!
I can get good quality parts without paying expensive shipping locally in San Antonio, that is just awesome and their inventory is pretty doggone good.
Went here for the first time today..The slowest service I have ever witnessed..40 mins to get my part and the bad part about this is the “Part Pullers” had already pulled the part and when I asked the lady up front where the part was, it was already directly behind her and the Puller never told her he pulled it...Bad communication between themselves...Also those part pullers guys, walk and drag like if they hate there job...Seems like the owners don’t pay there workers much.. I saw a part pulled guy come back from lunch with ripped converse shoes..For a place that operates fork lifts and car parts..I believe that’s a safety issues torn shoes that are about to fall out..They should use Steel Toe or Hard Hat.. in case something falls on them..
Awesome 👍 they always have to have I need. Friendly service from everyone 🙂
Great place. Catherine, Venuz, Alejandra and the whole group are amazing at what they do.
It’s a struggling order a parts with them, parts people have no clue and they don’t CareA lady there super rudeSo sorry for Ownerships
Better prices, faster service!
Great supply of auto crash parts and prices. A bit of a wait but well worth it.
Ordered part online and selected pickup in store. Called and asked if part was available for pickup I gave them Order # and they said it was ready. Drove 2 hours only to find out they didnt even have part in stock.
Poorly ran place of business. I called in 2 hrs before I got there to have them pull a hood, the only one they had. I get there and have to wait 35 min for them to find the hood and then when I finally get it, the front of the hood was crushed. I would highly recommend you buy your parts somewhere else.
Certifit is alil cheaper but atleast wen I called auto fit and they said they had the part they actually had it
If you need parts, visit this place. Employees very helpful. They have a Big Screen that can show you what part you are buying before you purchase. I thought the PRICES are AMAZINGLY LOW.
Managers attitude is that the customer needs you more than your business needs them. To much competition in San Antonio to have that attitude.
Great service and friendly plus good prices.
It was ok didnt have every part i need but was hood service
Waiting time to talk to a representative is more than 10 minutes most of the timeThey need to hire more people
Great customer service, inexpensive auto parts, fast in and out, I will be back. I totally recommend this place. Thanks a lot for your help this morning.
Friendly staff. Quick service. Definitely worth the trip.
Terrible communication, over exaggeration of delivery, and constant delays in shipment. My order was delayed by an entire week and all they’ve been doing is lying to me that it’ll arrive the next day. By far the worse company to order parts from.
You can find MUCH CHEAPER prices ONLINE. Its not that cheap being a warehouse. Basically paying for convenience.
Very good quality parts, they helped me out to Carrie out my parts, recommend place to buy parts, Josh very nice guy
Ordered online, went to the warehouse, had it picked up and they had it ready for me. Seamless and easy!
Great parts. Cheap prices
Good prices and the crevice was very nice, happy workers = good customer service
The service was good at the beginning I paid the part and then I had to wait 50 minutes and they never find my part...
Dont waste your time. The prices may be good if they even have your part or ship your part. Just use RockAuto and trust you will recieve your parts quickly.
Return manager Luis really rude And unprofessional in customer service about a return damaged part got from there he said he doesn’t need our business when I buy parts for 3 body shops from them really disappointed
Was givin attitude over the phone after being on hold forever. horrible customer service
Twice talked to them and they said they had the parts I needed. 30 minute drive later, they are sorry but they dont have the part I need. Not returning to this store again.
Very good service and knowledgeable
Easy place to shop for car parts ask for Antonio
Im afraid that i wont be calling these people anymore ask for a certain person and after a minute she came on but she was carrying on a humorous conversation with fellow employees then she decided to wait on me thats not the way to build business up.
Very good prices a lot of parts.
Great Prices & Customer Service!
Horrible customer service. Clerk takes your order then forget about you. Takes 2 phone orders. Then insisted on payment before pulling the part for me to look at. Never go back.
Ill make this quick.. nope never dealing with these people..
You can find everything
It took 3 weeks but i got the part and I saved $$.
Great prices and service.
Great service and well stocked
Great place and great prices
Great service!
Good prices and variety of parts
The guy that help me didnt seem like he wanted to help, nor did it look like he knew what he was doing. The others seem kind of not caring who came in the door. Maybe they just dont like walk in business.
God service
Good Service
I have a 2006 Honda Civic LX and the real one at autozone costs $ 20 more than here at AutoFit. It cost me $ 70 for a radiator when Autozone costs you $ 20 dollars ($ 90) more.I recommend this place
Very good
It is a good place to buy
Excellent service
The attention is perfect and the prices are magnificent