I had originally scheduled with another shop and was quoted a least a month for a glass top for a custom live edge coffee table. Ziegler glass took a look at it and said they could get it done in a day. I left to pick up lunch and they gave me a call saying it was ready! The customer service was great. From the front desks, to the guys in the shop excellent people!

Excellent products! Theyre very busy, so expect a wait. I suppose thats a good thing! I ordered 3 mirrors of varied sizes with a beveled edge. They all turned out beautiful, exactly as ordered and worth the wait! The guys placed them in my car for me, which I really appreciate.

We ordered four glass table tops. The measurements were excellent. They were done on time and the price was reasonable.

I love this place. The people are extremely friendly. I got a window cut and being me i measured the wrong window not thinking garage door windows are not all the same size fortunately for me i measured too big so i went back and told them my mistake willing to pay for a re-cut and they didnt charge me for it. I am very grateful for that. I will continue to use Thad Ziegler for all the windows i need from now on. Thank you for all that you do over at Thad Ziegler Glass

This place just care about money I called twice same person gave me a different price like trying to take advantage of me. they don’t care about customer, poor windshield quality, really bad customer services the person who answered the phone made me feel like I was bothering. Change your receptionist or change your attitude.

The manager, Roxanne, is rude, unprofessional and a liar. Without getting services she charged my cc 287.51 and didnt have an explanation for her actions. Then wanted to charge me $65 for cancellation to find out it was 32.50. The whole back and forth was brutal and upsetting.

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Great. Johnathan wasvery helpful as to finding the right shower frame. Thank you

To be perfectly honest, I am incredibly angry and disappointed! I wanted to call to return it but, my husband told me not to.Even though by small millimetres, the dimensions are not unified. In addition, the thickness is not unified.Doubt seriously I ever will purchase anything from your establishment in the future or refer you to friends or neighbors.Deborah Reedy/dr

Wonderful service. They treat military awesome. Very good prices. My window is now fixed!

Appreciate the customer service. Thank you.

Daniel at the Rittiman location was courteous and excellent in delivering my custom cut glass.

When I called for a quote on replacement glass for a window, the female employee was rude, impatient, and refused to help me. I thought I was calling an expert for assistance and service. I wanted to support a local business. The sales person on the phone was unprofessional and caused this business to lose this sale, and future business from me.

Good

If you need glass don’t even mess with the others. We use this place to cut and deliver mirrors and glass table tops and are never disappointed

Ill change my rating when they fix my window, but the lady on the phone had a serious attitude problem. Also when i first called she answered so abruptly and put me on hold immediately for 5min... this some BS customer service, Thad.

They over priced

Good place to work at

Called three weeks ago, received a quote of $465 installed for a new windshield. Called on Monday, was told the cost would be over $700. Ended up taking my business elsewhere.

They were actually the second place I called on a list ...and it was close to 4:10 and they had my piece ready the other place said Id have to get my order in by 4 to get it before 5 ..bad service because yes my order was only 20 dollars but guess whos gonna be getting my service from now on ...Thad is

Good place and very good customer services but a little bit expensive price for mirrors not glasses

Had the windshield replaced on our Flex this morning. Greated by professional staff and brought the car in at the appointment time. When a problem with the moldings came up they were professional, I was a little surly. They used best practices to solve the problem. Thad Ziegler is a honest professional company that will continue to have my business.

Very customer oriented shop. Good prices, fast expert service.

This place has some of the worst customer service. Jim the manager handled our order with the worst customer service I have ever experienced. I ordered 2 panes if acrylic for a book case. During delivery the acrylic was bowing. I would not accept the delivery and Jim and his staff still tried to charge me for the acrylic. The staff and Jim made accusations that they told me, which was a complete lie. Then the corporate office became involved. And the 1290.61 was refunded, but was re billed again when replacement glass was ordered, so I was charged a total of 1734 for plastic that bowed and the replacement glass. I dont know a business that would fraudulently Bill a customer like this company has

Needed a window replaced. Fast and friendly

Good customer service

Estimate for front windshield on acura.305 installed..mtf...way to cheap.he cannot get ppg or dealer glass. So if you purchase from this shop you will get aftermarket cheap glass.....

My cousin is the best!!!