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San Antonio Bike Shop
1800 Broadway #1139, San Antonio, TX 78215, United States
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San Antonio Bike Shop
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Je
Review №1

I recently bought a State Line Co bike online and needed the bike to be assembled as I found out it’s not as easy as it looks, and did not have proper tools. I looked online and found the Bike Shop. It was a quick turn around and service was great. Awesome experience!

An
Review №2

Aside from basic maintenance and repairing flat tires, I do not recommend this place. I went in for a fork install and the bearings in the headset were replaced upside down which caused major issues after one ride as well as more cost to repair. The back tire was reattached with the tread facing the wrong direction of travel. I was called and told my bike was ready only to arrive and find out they had mistaken it for a similar model with the same make. I then had to wait for them to reassemble my bike and drive back to the shop. Poor attention to detail, in my opinion and certain services seems beyond their scope of expertise.

Ro
Review №3

Popped in because my chain kept dropping! Clay and the staff wrench assessed what was going on quickly installed a new chain and adjusted while I rambled on and they listened intently! Excellent work on the fly and they didnt want a fortune! These guys are cool!

Ja
Review №4

I’ve been going here for some time now, when other bike shops are refusing to take your bike because it wasn’t purchased there, the owner gladly appreciates your business. Two bikes later no issues and still a returning customer. Thank guys!

Le
Review №5

Worst expreiance ever!!!Rude customer service.I called twice before going there to see if they had a partFor my bike, they told me yes if not they could order it. Drove 30 to get there and they told me they did not have it and they couldnt order it. WHATTT!! Couldnt you told me that over the phone!! They didnt even bother to check my bike to see if maybe it was something else.Do NOT go there! Save yourself the trouble.

Fe
Review №6

Stopped in to have some work done on my bike. From the second I walked in, I felt very welcomed and the two guys there quickly took care of what I needed. Extremely knowledgeable and very helpful. Prices were also great! Highly recommend to anyone looking to have work done on their bike. They also have a cool little shop dog

Hi
Review №7

Great local shop. Repaired my bike while I waited, where other shops wanted me to leave it for a minor repair. Thanks Clay and staff!

er
Review №8

***BEWARE BEFORE PURCHASING A BIKE HERE***THIRD TIME I HAVE TO POST MY REVIEW BECAUSE THE OWNER DELETES IT***I bought a Kona Rove bike from this shop. My bike was stolen a week ago and the owner/manager has been such a huge disappointment with providing any type of help for information with the serial number, warranty info or anything which i needed the most since i found the bike, but needed the serial number to get it back. He stated he doesn’t keep his “files” at the store, but at home. Then he said they are in a storage. He has no longer been responsive to any of my inquiries. I will never purchase another bike from this shop as he is unprofessional, unorganized and doesn’t care for his customers after they make expensive purchases from him.

Al
Review №9

These guys are the real deal. Locally owned and helped me and my son out when he had a flat. Gonna take all 5 of my familys bikes for service there.

Ra
Review №10

Knowledgeable and friendly employees who listened and made suggestions. Got a great deal on TWO tires ! Good location, easy to find parking. These are the good guys!

Ja
Review №11

Was able to get my bike repaired within two days when other bike shops were saying a week. And afterward it rode better than when it was brand new. Great prices too. Thank you so much

Co
Review №12

Just moved here and found this shop online. Dropped my wifes road bike off for service, their work was excellent. Im looking to purchase a new bike and Ill be making my purchase here as soon as their new inventory arrives. I highly recommend this place, quality work and excellent service.

Ed
Review №13

For anyone who gets a chance to check these guys out they are more than helpful.I was having a little grind on my rear hub and they fixed the problem in a heart beat and got me back on the road and also checked tire pressure on mine,my daughters and sons bikes @ no charge THANKS ALOT GUYS I APPRECIATE U BOTHSUPPORT SMALL BUSINESS OWNERSSAN ANTONIO BIKE SHOP

M3
Review №14

These people really know their bikes, professional, and friendly. Parking kinda sucks tho.

Br
Review №15

I was just reading the reviews and remembered when I visited the shop and accidentally walked across the red tape on the floor that surrounded the bike stand! Boy, did I get in trouble... I dont have a clue who owns the San Antonio Bike Shop or who owns the Brown Coffee Shop next door, but I think they should get married! Please, for the love of God, can I put some sugar in my coffee and ride a Wal-Mart bike?!?

Ke
Review №16

Friendly, Helpful, Great Deals, very Helpful on ordering parts & just all in all A Great Location Near the Community! 🏁🚴🚴🚴🚴🚴🚵🏁🏆

As
Review №17

This place and these people are amazing! My gears had been slipping on my bike for as long as I’ve had it, and I admittedly know nothing about bikes. I brought my bike here and they fixed it within 30 seconds and didn’t even charge me because it was such an easy fix. I’ll definitely be back here in the future. Don’t go anywhere else in SA for your bike needs! Bonus: there was a really cute pug that I got to pet while they fixed my bike

Ry
Review №18

Clay was very friendly and professional. He told me exactly what my bike needed and when he could get the part in and have my bike fixed. Everything he told me he delivered on. His price was more than fair and the product and quality in the part, the repair and the service were all well worth the price. I read the negative reviews about the San Antonio Bike Shop from a few years ago and I can say that none of those negative reviews were reflective of the great service I received. Thank you Clay for A+ service. I would definitely recommend this place.

Ab
Review №19

Worker had a lack of customer service manners. When I said that I needed my bike to be fixed and that it was from walmart, the man said that he has more important stuff to work on than some other walmart bike. Very rude. DO NOT recommend. Walmart bike or not, a bike shop is meant for fixing bikes instead of rejecting them. (If there was an option where I could put 0 stars then I would).

er
Review №20

Awesome customer service. Hard working guys and very knowledgeable. I’ve bought several bikes here and they do a great job servicing them for a good price.

Da
Review №21

Walked in and was helped with enthusiasm and tenacity. The guys worked hard throughout my whole visit and fixed everything I asked for, highly recommend this place!

Da
Review №22

Like any other bike shop, dont expect a huge inventory. They have more parts in stock than you think.

Da
Review №23

Great, quick and friendly service. Got my first fixed gear bike from them for a good price. Everything was setup extremely well and the bike feels great.Thanks again!

Ro
Review №24

They get lazy when working on your bike ! You have stay on top of the workers maybe it’s just because I’m Mexican

To
Review №25

Friendly owner and workers, nice compact shop. The guy let me lube my chain for free when I was in trouble in the middle of a ride, and they have the good stuff. Definitely worth checking out.

Ad
Review №26

I’ve been returning to this shop for nearly 3 years for parts, service, and advice. Not once have I regretted my decision to purchase my first road bike (Kona Esatto DDL) here. I had a pleasurable experience, and my passion for cycling has grown.

Al
Review №27

They ordered the right parts for my bike and had it ready within the next day they recieved the parts. They are nice people and know what they are doing. Id recommend theses guys if you need to purchase a bike or need work done on one

Ch
Review №28

This was the most excellent service I received from any bike shop Ive visited I just got serious into riding recently. I started out of neccesity for commuting to work I have visited several bike shops this was by far the best experience the man who serviced my bike Clay was extremely helpful and courteous the have a really cool shop dog named chip really friendly atmosphere great bike selection and experienced shop experts. Would recommend to anyone👍

Al
Review №29

***BEWARE BEFORE PURCHASING A BIKE HERE***I bought a Kona Rove bike from this shop. My bike was stolen a week ago and the owner/manager has been such a huge disappointment with providing any type of help for information with the serial number, warranty info or anything which i needed the most since i found the bike but needed the serial number to get it back. He stated he doesn’t keep his “files” at the store, but at home. Then he said they are in a storage. He has no longer been responsive to any of my inquiries. I will never purchase another bike from this shop as he is unprofessional, unorganized and doesn’t care for his customers after they make expensive purchases from him.

cs
Review №30

Quick quick emergency flat fix. Thank you!

Ru
Review №31

Professional, and friendly. My bike needed a tune up really bad. These guys at SA bike shop told me to bring my bike in, quoted me a very fair price, and said my bike would be ready Tuesday. They serviced my bike quicky and talked to me about gear shifting and possible upgrades. Just cool people. They have a 30 day warranty on their tune how as well! This place is my new shop of choice.

Th
Review №32

A good bike shop to go and visit.

Ro
Review №33

Ive been to this bike shop several times the past few months for the bicycle service. Ive had a tune-up, drive train install, steerer tube cut and headset install just to name a few services on a couple of bikes. HANDS DOWN best prices in town for service. The guys know theyre stuff and work quick too, I get the feeling they just really dig bikes. If you need maintenance or if you need a bike, start here, theyre real bike enthusiasts, not pushy salesman.

Ra
Review №34

Honest, fast service and great price. - clay fixed my wife’s tire and put on new handles. I’d highly recommend this place for any bike needs

Li
Review №35

Honest and reliable. It is dad and son shop who are so helpful, honest in their dealing with repairs.

Ar
Review №36

These guys are awesome and super friendly! Probably the least expensive place around too which is always a plus

Ro
Review №37

This staff is top notch! Taylor is awesome and took us out for tours / tests at pearl on multiple bikes. Taylor gave us an education on riding on the road and lead the way all the while giving us an adventure that we would never have tried on our own. My wife fell in love with the 3G Newport cruiser and we were so happy to buy it knowing we got a great deal! Later that night we all went out and took that same bike route and enjoyed the atmosphere around the pearl and town that we havent done before. Thank you so much Bike Shop, we needed this in our lives!!

Mi
Review №38

Friendly and extremely fast service. Took my bike in for a tune up and it was done in 10 minutes. The two guys there are excellent. Once again took my bike in for an inner tube....seriously...I like this two guys. Service is always excellent and the prices is fair to low. Keep up the EXCELLENT work guys. 👍🎄

Ab
Review №39

QUALITY, SPEED, AND AFFORDABILITY. If you have a broken bike, COME TO THIS PLACE. Great work and great service.

Mi
Review №40

Best customer service on two wheels in town. Awesome mechanics. Reasonable prices. Whats not to love? Will recommend to everyone!

Br
Review №41

Super nice staff, always courteous and helpful. Im new to San Antonio, by way of Austin, SABS has made me feel welcomed. Fair prices, I purchased a Joe Blow pump, really nice deal vs other shops/online. Visit, shop, ride street!

Za
Review №42

Great guys that know what they are talking about. Very knowledgeable about vintage bikes as well. They do great work except for when I asked if they wiped down the frame like they told me they would, they said they did but my frame was still filthy. Had to clean it myself at home. Other than that great experience.

we
Review №43

Doesnt know how to apply a tire on a bike ...he didnt tell me i had to buy a new tire ..its like a scam some what not recommend. Its only one person there and you cant spell professional with just 3 letter bad customer service

Jo
Review №44

Best shop in town! The staff is always friendly

Ty
Review №45

Rude and unhelpful, didn’t look up from their phones when I walked in

De
Review №46

Great bike shop! Friendly and knowledgeable staff; attention to details. They gave me an honest estimate. Love the little shop dog that’s there too!

Ju
Review №47

So purchase a bike from offer up app.... And called this place to help me with my bicycle needs...BEN was a great help ..knowledge, experienced, and easy going . Great time there (45 mins) asking question looking at different accessories for bicycles..i will see you soon BEN...thanks again

Da
Review №48

Went for tune up and tube replacement. Was told it would be two to three days before done. Cool with that since been raining and wasnt gonna ride anyway. However, I was called within two hours notifying me bike was ready! I advised I wouldnt be able to pick up until next day. When I did I noticed tire was a bit soft. Didnt think much of it tho. I got home aired it up to the max and put in garage until rain subsided a few days later. Noticed it was completely flat. Bottom line is I doubt they did anything other than put air. By the time I went to pick up it was already going flat again. I replaced tube myself. Guess if you want things done right you have to do em yourself. This place sucks and hope they enjoyed their latte next door with my hard earned money. Last round on me

Lo
Review №49

This shop sets the standard all other shops should follow. Educated mechanics in a clean, friendly and welcoming environment. Quality work built on a foundation of experience and a passion for cycling. You guys rule!

Ke
Review №50

Amazing and affordable bike service. Will never use another shop in SA for repairs.

St
Review №51

I brought my sons bike in for a tube and a pedal and these guys took care of it! Prices are reasonable and the gentlemen are knowledgeable and very friendly! Definitely will return if the need arises!

Vi
Review №52

Terrible experience, take your business elsewhere.

To
Review №53

Best bike shop in town. Great service. Whether it’s a tune up or equip-repairs/replacement parts San Antonio this is the place to get service and at great price. Clay and staff are great and get you back on road quick without draining your wallet.

Ja
Review №54

Ridiculously amazing group of guys! Made sure that I walked in there with little understanding and left with a lot, and extremely happy!! Amazing bikes amazing attitudes just all around amazing people. From now until the end of my cycling they will be might go to one and only spot

Ma
Review №55

Amazing spot with such a friendly and helpful staff. Just moved here from Chicago and it will now be the only place I go for my biking needs. Great Job!

Ma
Review №56

This is hands down the best shop in town. I live about 12 miles away and refuse to go to any other shop. The staff is the perfect collection of true riders, brilliant in their craft and always greet you with a smile, some water, and the most honest perspective on how to fix or modify your current bike. Dont think this is some yuppie rich kid shop though. Multiple times I have needed tubes, tires, pedals, or something random replaced. What other repair shop sells you the part at the best price in town and then let me borrow the tools I needed to fix my bike in front of the shop on a couple occasions without trying to charge service fees or any nonsense? SAN ANTONIO BIKE SHOP. If you do need their expertise in a mod or repair, dont waste your time shopping around. You will not find anything close to the knowledge, skill, or craftsmanship in San Antonio and at the best price. You can tell these guys arent in this for the money or the profit margin, they are true riders who should (if they havent already) realize that they are the best shop in S.A. because their service, staff, knowledge, dedication, and just being the coolest cats you can meet on two wheels in this town.

ch
Review №57

This place is awesome. Went in to fix my bad brake and they did. With no pushing of sales I went ahead and got a whole new brake set up. And installed in a matter of minutes. I will be going back to any future needs.👍🏻

Br
Review №58

Took my bike in for a repair and they fixed it immediately within 10 minutes! Great friendly service and nice bikes and products. Would highly recommend for repairs or products!

Om
Review №59

These guys are always on point. And are very welcoming everytime i go by.

Ti
Review №60

Took my bike in for a bent rim and brake adjustment. Fast and friendly service. My bike is actually smoother than when I first bought it. Really happy to be back on the road. Thank you!!!!

an
Review №61

My Black African American Friend walked in and Clay said they dont Work on Walmart Bikes. Its a Huffy Bike $390 ...... My Friend was sad and felt that this was Racist to even say that way.Forget this place Thanks Clay for making my friend sad.

Mi
Review №62

Good guys ( and girls). They all love to ride and love bikes. Brought in my YT and Stumpjumper and they did excellent work. Stop by they will get you sorted.

Da
Review №63

Great little bike shop. Small selection of Kona commuters and cruisers. Lots of accessories. Great customer service!

Ma
Review №64

Fast and friendly!

De
Review №65

Honestly only a phone conversation is all it took for me not wanting to do business. Hire someone that doesnt mind answering the phone and speaking to someone.

Da
Review №66

Ive stopped by a few times for random items and to get my grip tape replaced. The staff has been really nice and helpful every time. Ill be taking my bike there for my future repairs and tune ups.

Ri
Review №67

Amazing shop, got me and my wifes bikes here perfect fit. They have recommended bikes that fit us and our style. I will always continue to ship here

Ka
Review №68

Had a great time shopping here for a new saddle, staff was friendly, helpful and knowledgeable! They also had the cutest pug puppy named Chip.I also saw they carried brands that Bike World did not and had a wider selection of accessories which was nice.

Ge
Review №69

Grate staff and good service.

Aa
Review №70

I stopped in with a quick issue and I was out of there for cheap in 10 minutes.

Er
Review №71

I picked up an Old Electra and took it by to get a tube . The mechanic did some tuning for free . I’m always happy with the service.

Al
Review №72

Awesome customer service. I took a MTB here to have a bottom bracket removed, and they tried their best to remove it. Would visit here again.

Ro
Review №73

Overall it was not a great experience there. The staff members make you feel unwanted and their unwillingness to help is disappointing. I would not recommend coming here.Stopped by around closing time, which I didnt know at the time, to get help on buying some parts for my mountain bike. I took in my rear wheel hoping to buy a sprocket removal tool. After the staff looked at my bike for a few minutes, I was handed the tool. So I purchased it assuming they know what theyre doing. Obviously its a bike shop. Before leaving I noticed that the size and teeth patterns didnt seem right. So after opening the package and testing out the tool, turns out it didnt fit. Now I still havent left the parking lot at this time. I walk back in to let them know they had given me the wrong part but all they do is push me away asking me to come back tomorrow. Its closing time, bikes have been brought in and they are ready to go, so am I, I know this. So why would you still invite me in, sell me the wrong part, then refuse to help me fix your mistake? Okay, maybe a second chance since it is closing time. Come the next morning to get the right tool. Bring in my wheel and spoke to a different staff memeber and explained that I had been sold the wrong tool. He grabs the tool and issues me a refund. Then looks at me like he is waiting for me to leave. Wait I didnt want a refund I want the proper tool thats why I came in. He tells me that he has the tool but will not sell it to me. What?! At this point Im done. All I want to do is get out. I try to ask him for some information about which is the proper tool needed and where I could find it. No help whatsoever. Thanks for nothing Bike Shop.

Ra
Review №74

Recently been shopping for bikes and started learning about bikes first using a friends old hardtail and fixing it up. Visited the store and bought a rear derailleur here, got great service that day no doubt. However both times I have called the shop with simple questions, the phone has been answered by an impatient, not helpful girl who sounds super stoned. Both times I have called, she starts to claim that she cant hear me because the line has static. Ironic, since I never have problems with signal with in city limits. When I called back, she ignored my calls, all 7 of them. Guess I know what shop I will not be buying my bike from after all.

Jo
Review №75

Horrible attitude. Not just to me but to my brother also(different times visiting the store) I was asking a couple questions because of some rims i purchased wanted to fix them up. I have never been walked out of a store till i went here. Please do your self the favor and give your business to any other bike shop.

Mi
Review №76

Convient to downtown . also great conversations got it. Right the first time. .Great price on parts. Order arrived that I ofdefed on scheduled time frame 7 stars in my book

Ch
Review №77

Cool place but came 15-20 min before closing time and doors were locked. Called phone and no answer as well. Lost a customer.

Er
Review №78

I feel bad about writing a bad review for a small business, but I had a pretty terrible experience here. This was a while back, but I took San Antonio Bike Shop an older Cannondale for a tune up as I had been riding it more frequently. They were going to replace the front pads as part of the tune up. When I come to pick up my bike, I notice that the Shimano XTR brake components on the front of the bike were replaced with some cheap generic brakes. When I asked why, they said it was the same cost as the pads. I was pretty upset because I liked having matching components and felt that even though the calipers were older, that Shimano was a much better product. If this was the end of the story, I probably would not have left a negative review, but a few days later I noticed that the front brake kept sticking on. Upon inspection I found that not only had they replaced the caliper with a generic brake, but that in doing so they stripped the thread so that the brake would no longer sit tightly and could not be tightened down. To add insult to injury, the bike tune up actually made the bike shift worse and grind more. I know that I might have just had bad luck with a technician who was having an off day or something, but wish that they had consulted me before changing out my components. An stripping the thread just ruined the bike. Now every time I ride and use the front brake, I have to manually pull it of the rim so Im not riding with the brake on. I have since found other good bike shops and would think twice before using these guys.

To
Review №79

I want to like this place cause its small and the owner was very nice. The other posts say things like for true bikers and all, but Im just an enthusiast I guess. Problem was the other employees, and I dont know if it was a regular or some hippie or something that was there.I went in to schedule to get my bike tires and wheels serviced. First thing that happened was I was told it would take till the next day, which was no biggie. The rub was that while Im talking to the employee, theres some random hippie off to the side sitting in a chair mocking me. Then the owner came in and said he could knock it out on the spot.So I came back later with my bike and the owner had stopped out. I spoke to another employee, who I recognized cause she cut me off on the road with her bike, but she wouldnt listen to me that I had already spoke to the owner and he said he could take care of my bike today. She would not even completely listen to what I needed. Her main focus was telling me that it would take till the next day. Luckily the owner came in, she did the attitude he wants to talk to you to the owner, and he squared me away.I wanted to like this place, but I cant cause it shows an attitude that doesnt welcome new people or something. The fact that some guy who is comfortable enough to be sitting in there chilling and openly mocks customers, then the girl who wanted me to leave my bike and come back the next day cause she just could not listen kills it.Oh yea, and the finish, me and the wife get food and as were driving back by the store, half an hour before close, the entire staff except the owner are outside at the coffee shop next door chilling. People take breaks, and everyone is busy, but the last 30 mins is the home stretch. To be that busy and all, but be on break on the last 30 mins says something.Theres something wrong with my bike today. From what Im looking at its gonna cost me between 60 and 100 bucks to fix, and thats if I dont buy whatever accessories, but Im not going there. Ive worked hard enough for some hippie not to treat me like that.UPDATE: So I originally went to get my tires changed and a general tune up. Had to go to another shop for tune up and noticed my valve stems were different sizes. Turns out although they replaced my factory tires and tubes, I got different tubes and they put my tires on backwards.

Fe
Review №80

Very helpful staff. Honestly the only bike shop I go to.

Jo
Review №81

Dropped 2 bikes off for tune-ups on Thursday at 2:45pm. Picked them up Friday at noon. Great price, too!

Ch
Review №82

One of the many friendly bike shops in the downtown San Antonio area Im going to them for years now

Ma
Review №83

Dudesters in the shop made me feel comfortable and were unitimidating in relation to me being somewhat of a novice cyclist. Plus, the two dogs they had were super chill and just marinating in the shop... kickin it styles.

Ri
Review №84

Good vibes, Good friends and its the BEST place to get your bike fixed or bike needs

Da
Review №85

Small shop but friendly just the same. Nice bikes that are priced right for what they are.

Da
Review №86

Always a pleasure and open early.

Ty
Review №87

The guy with the grey beard is rude & always argues about everything. . . youre going to leave your bike here overnight & make me carry in & out of the shop??!! & my favorite your tire IS NOT sticking against the brake! Sticking is when . . .

ma
Review №88

Wanted to get a bike tune up. Called ahead even though they have walk ins. They wouldn’t see me the same day and said I could try coming in the following day. No thanks. If you dont want my business I dont want to give it to you.

An
Review №89

Good place. Always help me with whatever Ive broken on my bike!Accurate estimates too!!

J
Review №90

These guys are very helpful and they get the job done same day.

Br
Review №91

The guys are awesome and extremely helpful...popped my tire multiple times and they fix it no questions asked

Br
Review №92

All of my interactions with them have been positive. They even let me air up for free.

Ch
Review №93

Good peeps always A1 customer service....they treat you like family..

De
Review №94

Phone call, customer service excellent; Im taking my daughters bike in for service...🤞

Ol
Review №95

The personal at this bike shop is friendly, very knowledgeable, not expensive, and they would help you with any questions you would have.

Ja
Review №96

Excellent bike shop with a great and helpful staff. My go to shop. :)

Be
Review №97

Never have problems there, getting in and out ;)

Ca
Review №98

I was hoping that this could be my new go-to bike shop, but was disappointed with the service when I tried to place an order, didnt hear back, and subsequently didnt get the parts in. When I had to call to check in, the response was defensive rather than apologetic. The shop seems to mean well, but was not very professional.

Ca
Review №99

Great service! Great bikes!

He
Review №100

They got me back on the road/work and hooked up with a courier discount.

Information
36 Photos
100 Comments
4.3 Rating
  • Address:1800 Broadway #1139, San Antonio, TX 78215, United States
  • Site:http://sanantoniobikeshop.com/
  • Phone:+1 210-227-5553
Categories
  • Bicycle repair shop
  • Bicycle rack
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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