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Steves & Sons, Inc
203 Humble Ave, San Antonio, TX 78225, United States
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Steves & Sons, Inc
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J
Review №1

A bit confusing when you get there.. they have 3 different areas where you can offload. Best thing to do when you get there is flag the yard dog down and ask them where to go. The guy is pretty awesome and so is the receiving guy. Hell have you park along the road if there is no space but once in dock about 30 to 45 min and your out. 3 stars for them. No signs of receiving or shipping. the place is unorganized!

Ar
Review №2

Do not work here! This company would treat you like garbage. They do not have any respect for your well-being or sense of worth. I can tell you my horrible story but it wouldnt matter because its way too long. But if you dont want people to mess with your money or mess with your well-being dont work here. Especially stay away from Miss Kelly Oliva she couldnt care less. The worst HR I have ever met, hands down. Its not worth it I promise!

Je
Review №3

Very nice people and loaded me very quickly so I can head out to Utah.

Wi
Review №4

I was referred to the Warranty Department by Home Depot. I called at 11:15am and was told Jessica is the person to speak to but she has lunch 11-12. I called at 12:15 and was told Jessica has lunch 12-1. I called at 1:15 and was told Jessica has lunch from 1-2.Are they avoiding warranty questions? Does Jessica exist or does she just eats too often.

Gi
Review №5

DO NOT BUY THIS COMPANYS PRODUCTS! CUSTOMER SERVICE IS HORRIBLE! The customer service rep Corey called the wrong number for over a month, then told Home Depot I dont call him back, HMMMM, I wonder why if you arent calling me. He sent incompetent people to install a warranty door (the first one had glass that rattled). They installed the door incorrectly and I have to pull 3 - 4 times to get the door open. They re-installed my brand-new expensive door handle crooked and the dead bolt handle turns the wrong direction. THIS IS SO FRUSTRATING!

Ma
Review №6

Should have the option to give this place 1/4 of a star . No business should take 5 hours to load a trailer. Will not do shipping business with this place ever again . Whoever is in charge of the shipping department needs to be retrained.

Je
Review №7

Dont really know to much about this place. Applying for a job.

Ti
Review №8

8hrs. To load, then they overloaded the trailer.Enough said!!!

Al
Review №9

UPDATE 2: Now the blinds are broken in the same slab that was already damaged. I still have have heard back from them since the March 1 offer to send me a new slab. It is now April 11, so it has been about 6 weeks with no word. I wish I could include pictures of the damage.UPDATE: I finally received a response from the warranty department and they said they would ship me a new slab to the door to replace the one damaged by the forklift. I accepted the offer as along as it was the same slab with the dog door but have never heard from them again. I have emailed Jessica multiple times about if they are shipping it and when it should arrive so I can have my installer ready but have not received a response back since the beginning of March. This door was over 1500 and for that much money that should be able to respond to emails and let the customer know what is going on.ORIGINAL: The door I received had been damaged by what was clearly a forklift. I cant believe they sent it to me after clearly knowing it was damaged. They wrapped the damaged section up so it wasnt seen until the door was being installed. I had no choice but to install the door damaged because otherwise there would be a gaint whole in my house in the middle of winter. I submitted a claim to have the door repaired and have called Steves and Sons repeatedly only to get the run around. They dont answer emails or phone calls. It has been almost one month since made the claim and still no response, not even an email stating they are working on the claim. Do not order from Steves and Sons! There customer service is absymal.

An
Review №10

Terrible working conditions for the employees and nobody cares about them. The ones in charge just care about the income and revenue.

Lo
Review №11

Delivered a truck load with an appointment for 10 am. Arrived on time and got a door within seconds of arriving. Literally 4 minutes after arriving and I’m getting unloaded. Extremely productive employees.

Je
Review №12

Ive worked at Steves & Sons for 6 years and have managed to move up in the company, they have given me great opportunities and have help me to advance in my career. They offer good benefits and 401k along with weekly attendance and referral bonuses.This is a good company to work.

is
Review №13

Staff and Mr. Lovett were very nice.

Al
Review №14

This place is the worst,my mother worked as a scanner bit now they have her in the lines.They now want everyone to go in at 6 in the morning!And she doesnt get out till 7pm,when she first started working she would leave at 3,4 at the latest.She has 3 kids to take care of and now she cant spend enough time with them.not to mention she is under paid. They said if she cant go in at 6 in the morning to find an other job

vl
Review №15

Came half a day earlier to my appointment. They squeeze me in. Very fast unloading.Seeing S&S answering everybody’s reviews shows that they care. Should appreciate !

Gr
Review №16

Always busy, but always a fast unload. Workers are good people

Ga
Review №17

I am very unhappy with the fact that you denied my claim on a door that I purchased thru Home Depot.It was stated from your rep that you will not cover as the door was not adequately painted! Your rep saw and commented that the door had been painted!I would like a an explanation on what you call adequate paint. This door is 2 years old and rotten out in the bottom and the sweep fell off. This is a metal door. I only replaced the original metal door as I wanted a window. That door was in perfect condition after 8 years on my house.I will make sure to let my friends on social media know that Steven’s Doors do not honor their warranty and they have a inferior product!

Jo
Review №18

So many great things about this company as well as a few things I would change but all in all I learned so much from this company. I really wished that I would have made the most out of this experience but didnt so with that being said. I wish this company the best and hope those changes I was speaking of will be made soon for future employees. Starting at the top. Thanks so much for the experience.

Ga
Review №19

Gave me a job starting at 10$ a hr. ladys at front desk were so nice GO APPLY! Great second chance company for felonies. Drug Test Rqd.Cant wait to start tomorrow scheduled from. 5 -1 or 3 they said.REALLY WANT TO LEARN FORKLIFTWILL UPDATE:)

An
Review №20

I am currently going through Home Depot in Garland Texas to order a door from Steve’s & Son’s.I have had to send this door back 4 times! I am not exaggerating... 4 TIMES! They do not know how to make the right measurements. I have checked with Home Depot and made sure that they are sending the right measurements, and 4 TIMES IN A ROW the measurements have been sent correctly and 4 TIMES IN A ROW they cannot get the measurements right. The quality of the doors here seem nice, but the people working for the company do not know how to make a correct measurement. DO NOT RECOMMEND THIS PLACE FOR ANYONE NEEDING A SPECIAL ORDER DOOR!!!!

Jo
Review №21

The Steves family are the worst people you will ever meet professional and personal. Just goes to show you money cant buy class.

Ra
Review №22

Sucks its hot no wind whatsoever cant breath right so dry

Mi
Review №23

Purchased a Steves and Sons entry door from home depot, which included a 9-light window and large doggie door. The design was sole reason for purchase.Door arrived crated well, although the pallet was damaged and the door primer had a few knicks in it. It needs to be painted so no worries.After installation, I was removing the plastic 9-light frame to paint. I removed the inside frame (as Ive done numerous times on other doors/windows) and the glass panel just fell out and shattered! There were no retaining clips and the silicone (or whatever sticky stuff holds the glass to the outer frame) was just in a few spots.I noticed the exterior frame only had silicone at the top and bottom, meaning water could seep in from the sides. The unsealed frame, and the glass not being sealed to the frame, are certainly product defects.I emailed the companys warranty department twice. First email never got a response. Second one, they basically said I shouldnt have removed the pane so it was my fault the glass fell out. BS! Although my intent was to paint the door, I had to remove it to seal it properly due to their defect.I sent an additional email but no response to that.Update: I did get a response to subsequent emails, and after a few other emails, Steves and Sons--while insisting their product was fine and my claim was denied--did make things right for me.

Ed
Review №24

This is the worst company to work for!!!! First the job is extremely hard and unsafely many peoples get hurt very often because management forcing one person to finish a job that requires 3 peoples, there No AC or Heater inside and so uncomfortable to perform the job, Also quality control is very poor and the doors leaving the warehouse in bad conditions... the pay is way to low for the type of hard labor!! Why because the company hire anyone, for example someone gets out from prison today with 10 felonies and the same day the company hire them on the spot!! It’s a bad Environment, workers stolen others lunch and there is always an argument

Ha
Review №25

I currently am employed by Steves and Sons. I am a Framer, which means,I frame doors. The Supervisors, and staff there expect, and require quality workmanship from all their employees. And, I believe it is produced. I recommend their doors, no matter what your preference may be. We can do that!. 😀

Na
Review №26

This company sells through Home Depot wooden doors that are actually all MDF doors and keep maintaining that it is factually correct since the door is a wood product

Ro
Review №27

Being a new driver the guys here where do ice and understanding didn’t take long at all loading my trailer.. thank you guys lady truck driver

Ca
Review №28

Every single time we order a door from Steve & Sons we have massive issues. Doors that arrive weeks late and then damaged, unwillingness to rush a replacement door, simple unwillingness to provide anything resembling customer service. Plan on their estimated ship date to be off by at least several weeks. They will ALWAYS be late in our experience. WEEKS late. Sure, when it doesnt arrive damaged, its a decent product, but there are PLENTY of other great door companies out there that produce as good or better products with better customer service and reliability.

Ja
Review №29

I will guarantee never to use you guys again and I will spread the word and comment on every review page how this company is a joke. Steves Doors cant stand behind there products. There products are garbage and wont even last a year without maintenance. Also, since the warranty is an absolute joke I would even agree to pay for repairs and Steves Doors still would not help. Steves Doors is definitely not a quality or a reliable company.

ma
Review №30

I have a video call for a interview today or tomorrow!! im nervousBut I know I will do my best i wanna work with a good company Steves and sons

Fr
Review №31

Steves and Sons should not be in business. They obviously do not care about the quality of their doors, because mine arrived with a very obvious defect. After having to deal with their nitwit CS Dept for two weeks, finally was transferred to the king of idiots Maurio. He promised the issue would be fixed, right away! 3 weeks later .....nothing. Had to call him again and here came the excuses, one after the other. Enough was enough we returned the door after 6 weeks and bought a new one. Even left a message for Floyd to discuss the issue, but to know ones surprise never called back.Do yourself a favor, DO NOT ORDER,BUY OR DEAL WITH STEVE AND SONS.Follow up: Comment was to contact CS?? Obviously whoever sent that never did read my comments. Why would I ever reach out to you guys? Seriously, you have my number, lets see if you have the guts to contact me

sa
Review №32

We special ordered a made to order barn door. Took a month to come in. There is no damage whatsoever to the cardboard packaging. Once we opened it and took off the plastic wrap, there are 3 holes in the door including a huge chunk ripped out about 6 inches in length and 3 inches in width. It had to have been there before it was packaged and was covered up. Awful quality and customer service for sending out a very obvious damaged door. Our house goes on the market in a week and they cant get us replacement for at least another month.

Da
Review №33

Had A Interview With Anna That Went Great. They Offered Me A Position With The Company . I Am Excited.

Er
Review №34

Steves & Sons is the best place to shop for doors. I had a great experience purchasing multiple doors from Steves & Sons. All of the doors were great quality and super affordable. I will never shop anywhere else for a door!

ki
Review №35

Dont waste your money. Steves French doors are cheaply made. When I try to close the doors they bind at the top. So, I am getting out my sandpaper to refit the door that should have been fitted at the factory.

St
Review №36

I work here and i love doing everything. I will have People come if they need work. Just kick back and do your job....

Me
Review №37

Bosses here need People Skills, they talk to their employees like slaves and have no respect!! Labor board needs to step in and see how many Legal employees they really have and how people get treated!! White male bosses are like white slave owners .... I will continue to do something like leaving comments and contacting labor board about this slave driving unprofessional warehouse!!

Ca
Review №38

Had to sand down top of french doors as product was uneven from the store (home depot).Fix your product before it’s placed at stores.

Jo
Review №39

Nice place to work, has implemented several changes in the past few years.

Ad
Review №40

Horrible place to work! To many supervisors and not enough workers. They lie about benifits. Do not work here!!! After working my but off for company showing up on time daily! After 4 months i was still waiting my medical insurance i sighned up for the day i was hired. Turns out the human resources lady did not turn in my medical insurance on time so i was left with no medical benefits after completing 120 days!! Omg they left me very disappointed and my supervisor moe and especially the plant manager Eva never ever tried to help or even care. I feel the owner of this place should go undercover to see how poorly the supervisors are doing in the crest plant in Lay up department. I am a great worker and unfortunately this company looses alot of good workers like me due to lack of proper procedures and lack of moral in the plant. Bad energy environment. Prolly the WORST company i have ever worked for!!! I hope the owner reads this and seriously looks into what happened to me and im sure many others

DA
Review №41

My son worked for them when he was hit by a drunk driver. Managers told him to sign a letter stating that he was giving his two week notice so he can be eligible for rehire. After physical therapy n recovery my son reapplied at Steves & Sons believing he was eligible for rehire. He was then told by the office staff that their records stated he walked out w out notice n was not eligible for rehire due to being fired. That the system can not be changed. He was manipulated n lied to.

Ed
Review №42

Gotta go thru 3 different docks to get loaded and waisted the whole morning

An
Review №43

Avoid this company if possible. I ordered basic UNFINISHED French doors online through Home Depot. The order was slated to arrive in three weeks. When I went to Home Depot to pick up the doors, they were the wrong model, a white tinted door. When I contacted Steve’s from the HD store, the CSR first asked if we had inspected the doors to make sure they were the wrong model. Then, the CSR told me that it was Home Depot’s responsibility for the mix-up. Never mind that I ordered them online with a SKU, and manufacturer model number. The CSR was entirely disinterested in understanding the problem or fixing it, ultimately saying that they would resend the correct doors but only after another 2 weeks, because “they don’t expedite orders.” In the meantime, I have two holes in my walls where the French doors should have been installed today, and a company that could not care less about my time, the cost of the contractor that I’m paying to reschedule, or my business. No offer for free shipping, reduction in price, etc.

Aj
Review №44

Took 5 hours to get loaded here they sent me to 3 different buildings! Dont be in a hurry here drivers

ju
Review №45

Negative star. They lie and they trick you specially Sal Guerra. Dont trust them taking a chance. Theres way better jobs out there!! And another thing= i dont want to hear for me to contaxt HR. You guys had a chance. Why do you guys wait til afterwards. Listen to what people are saying, dont just respond!!

Ez
Review №46

Was treated with no respect or dignity what so ever. Refused to pay me for work completed.

Je
Review №47

This company has been instrumental in the growth of our city for the last 151 years--how cool is that?!

J
Review №48

This place called me to set a interview but when i asked what the pay for a forklift operator they want to start a operators $10-$11hr. Way to low the average pay to start is $14.50hr not $10 or $11hr. I never worked as a forklift operator for that low of pay i was at $18.50 previous employer, they need to pay for experience i have 13years plus. This company Slaving operators for low pay. Well never work for them...

Da
Review №49

I work there .Good Bosss I Love my job thank you all

Er
Review №50

Well if you have a record you have a good chance of working here.

Al
Review №51

Good place to work, its a second chance company! Proud to work there!

CH
Review №52

Shiny doors are always recommended ill dap ya up and hire your team any day

Li
Review №53

Horrible- Only word to describe the service we received from Maurio. Door arrived, and was damaged, had to jump through hoops to get a replacement part and Maurio promised he would make arrangements to have it fixed. Waited almost 3 weeks and emailed Maurio, he said would check on it, and never did. Called the next day and he was full of excuses about time off etc etc. Gave him the choice to make it right or send it back- He told me to send the door back. So we did . We went out or way to use an American Made door from Home depot (which we shared this experience with their corporate office) and Steves Door, Maurio failed.

Jo
Review №54

Excellent team members who are always working to improve people, process and product.

Ma
Review №55

Purchased Steves & Sons Savannah Doors at Home Depot and they are beautiful and excellent quality!

Ge
Review №56

Great company to work a career

Ja
Review №57

Terrible customer service... the MOst rude phone service ever. I’m a local contractor and these people insist that I do business through HDepotHDepot is incapable of the simplest task of a custom order !!So much business down the drain !!

ca
Review №58

Great quality!

Fr
Review №59

Customer service ice is bad and whoeveris behind HR is very unprofessional

Wi
Review №60

My Family has always had a great experience with Steves & Sons!

Re
Review №61

Quick fast nice people always go

Bo
Review №62

Terrible customer service!!! The lady on the phone kept telling me who I need to speak to, but wouldnt even let me speak to tell her what I was calling for. She was so rude! She ended the phone call by saying you have to call back in maybe 15 min. Cause I dont know when they get there, just call back later *click.

Ma
Review №63

Great service Friendly people great product

Ti
Review №64

A productive woek place .

Vl
Review №65

Here to pick up a load. And 5 1/2 hrs later still only 1/4 way loaded. Never again.

Ma
Review №66

The owner doesnt care about his workers.

Mi
Review №67

I never got my paycheck

Mi
Review №68

Very rude shipper on the phone, lazy lumper, so so Lazy people!!!

Co
Review №69

They have rude supervisors,make u work more than 14 hours a day w 30 min lunch n if u leave after ur scheduled shift u get fired.u are allowed to go bak to wrk late after lunch only if you go out to eat with supervisors.

Ra
Review №70

These people subcontract for Home Depot. They have messed up 3 times on an order of 4 doors. Wish I could charge for my time & mileage to/from HD for trips since initial order. HD find a new contractor please.

Ge
Review №71

I work there is a good place

An
Review №72

Low pay for real hard work.

Pa
Review №73

Its a gud place to work

Ma
Review №74

Went there and got an interview. Coming soon. Will update either.

No
Review №75

Came here to pick up a load loading service horrible👎 12 hrs

Fr
Review №76

Is a good place

Ar
Review №77

This place sux balls

Te
Review №78

Ok place to work

VO
Review №79

Unloaded quick, by appointment.

Le
Review №80

Clean for a company with big Riggs

Ni
Review №81

They dont know how to stack the doors right

Jo
Review №82

Door Manufacturer. Keeping Jobs in the U.S.

Jo
Review №83

Came here to pick up a load loading service horrible👎

Bl
Review №84

Great place to work at

an
Review №85

3 hours and counting for delivery

Tr
Review №86

Nice thank you

Je
Review №87

Great place to work

Jo
Review №88

Quick unload.

J
Review №89

Good service.

Ri
Review №90

Came here to pickup a load,got here at3:30 pm,it is now 8:00 pm.They havent even started.If I could rate them a 0,thats what they would get.00000000

Re
Review №91

Love working there

Gr
Review №92

Nice selection

D
Review №93

Sucks ass to work at

Ma
Review №94

Went to apply for work

Jo
Review №95

Fast to unload

Ir
Review №96

It was good

MA
Review №97

Excellent

Sh
Review №98

👍👍

Jo
Review №99

Mi hermano fue aplicar ayer por el empleo y no lo an llamado

Ro
Review №100

If I like xk work e. That place

Information
60 Photos
100 Comments
3.5 Rating
  • Address:203 Humble Ave, San Antonio, TX 78225, United States
  • Site:http://stevesdoors.com/
  • Phone:+1 210-924-5111
Categories
  • Door supplier
  • Door manufacturer
  • Lumber store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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