Incredible service. The young gentleman at the counter was incredibly helpful and handsome. Thank you Trane!!!
Wow! customer friendly oriented staff. Thanks Cara!
Excellent service and speed
Trane is the best i work for Champion AC and they always take care of us get us in right away awesome customer service
Same here the phone system is dismal they switch you from voice to voice to voice to voice press one for text it just endless endless menus Id say its the worst company Ive ever dealt with as far as trying to get help
Unhelpful, very poor customer service. As soon as i walked in i was ask how can i help you Me; Morning, i just wanted your help comparing trane equipment, him; are you a contractor, do you have a license, me: no, then i cant give you prices... but i dont want prices, I just want to compare two bids..I cant help you...So as customers we should shut up, sit down and take whatever were given by our contractor. Sourcing another manufacturers equipment, this is a sign of not being able to get service after installation.
Very helpful and customer service was excellent and a returning customer.
Horrible place....unfriendly and unhelpful...they dont sell parts. ..they just want you to hire them and take all your money...very expensive. ..I felt really unwelcome... AVOID this place. ..
The sale department no good
Phone service is terrible. If you press 1 for a rep from a nearby store, itll keep you on hold another 5 minutes before sending you to voicemail. Reps are too busy to return calls.