What can I say...yes Ive left a review before, but when a business keeps doing things beyond expectations from their honesty, service and pricing ...I have to give credit where credit is due. Chuck and his team are best by far. They will continue to get my business, and I recommend you do as well. Thanks guys, very satisfied customer.
I dropped my victory for diagnostics and was very pleased with the customer service and Chuck was very kind, friendly and I left my bike for three days at this shop and he did not charge a fee, as he did not find any issue with the bike after test drive. Highly recommend this shop, as for me customer service is very important, plus he is very knowledgeable and not there to rip you off.
Great customer service, explained all the details thoroughly. I am satisfied and reccomend. Looking forward to having my motorcycle on the road again.
The owner is awesome and know exactly what the bike needs and what the customer is looking for awesome job
Just want to give a big thankyou to the owner and the guys here for taking care of me need anything done to your motorcycle from parts to customizing or information this is the place to go to very helpful I will be going back to them really soon
They do great Custom work, but mainly for Harley, they dont do custom work for my bike.
Pretty much with dealerships here in town youve got to schedule an appointment just for a K service. And sometimes they still wont get to it that day.Now I can only comment on my experience.I came to Benz and Bikes on a recommendation. Rode in at 1pm out 3-4:00. I was expecting to have to leave my bike overnight. It was nice to be able to take my ride home with me the same day.Staff, are a great group of people.As I was leaving, a couple of customers were listening to their sounds systems installed by Benz and Bikes.Im jealous! They sound GREAT!!! Great clarity good all-around sound. Looks like they do a lot of custom work there. as well as maintenance.They also show me a few items that need to be brought to my attention for further service. Not by telling me. But by showing me. And that I appreciate. I would highly recommendBenz and Bikes for you service, upgrades, customization and definitely sound systems.Thank you.
Id like to say thanks guys for an awesome rebuild on the bike .your team is straight on and the bike is great .thank you for all the work you did for the bike and mostly for your knowledge and craftsmanship in putting it back together like it was yours.great job guys .chuck you got an awesome crew and did a great job on it. t hank you
Chuck did some great work on my bike would recommend this shop.
Experience matters. This place is second to none
Excellent work on my bike. Fast service. Prices were reasonable. Staff were courteous, friendly, and helpful. I recommend this business highly !!!!
Took my bike here for service last year noticed a loss of power and an oil leak on my oil filter decided to check my plugs since they changed them and found them to be gapped @.0034 instead of .0038 never again!
Great customer service chuck is a very knowledgeable guy
I dont ride my bike often and as such my carburetors got gunked up. I took the physical carb (detached from the bike) into Benz and Bikes. I got the carb back and never installed it until after about 6 months (3-17). After the installation I noticed that the bike wouldnt run; without the choke, would rev high at idle and would die if the other too didnt happen. After some youtube searching the most likely culprit seemed to be clogged pilot jets. Well i took it apart and you can see that it doesnt seem like the carb was cleaned thoroughly. Im not a mechanic myself but the pilot jets were clogged, there was still gas residue inside the bowls and the gaskets were not changed (which especially sucks b/c i brought in the 2 kits, 1 for each bowl, myself.All the shop had to do literally was open it up, clean it, change the gaskets and then close it up. 1 or more of those steps were probably skipped.I rated 2 stars instead of 1 as I guess I shouldve checked the work sooner.
Chuck and his guys did an awesome job!! I would highly recommend them for your Motorcycle needs.
I’ve been a customer of Benz and Bikes since 2013. I currently have a custom softail deluxe they built and I love it! Chuck and his staff are professional, knowledgeable and creative. Wouldn’t dare take my bike anywhere else. His new shop is cool just to drop by and check all their new builds and see what big project they have going on. Definitely recommend!!
I was told about this place so I took my 06 heritage classic there for a stage 2 and they actually were cheaper then the dealer and I knew they were honest because of what he told me about my bike . I definitely would come back and I have sent several friends there and they were just as happy
Very knowledgeable and down to earth, definitely a company driven on making the customer happy rather then trying to make money, its a successful business so customer care is their #1 priority. My bike came out great and will definitely be back for future upgrades.
Chuck is the greatest guy ever..did work on my husbands bike and we absolutely love it
Chuck and his staff were great. They take care of their customers. Found a new place to take my bike. Great prices
Great service and fast especially the week before Sturgis. Beats HD service prices easily and stand behind their work. Recommend this shop to anyone that has a bike and wants quality service and work.
High end shop
Chuck and his staff do a Great job everytime I bring one of my bikes in for service. They do everything possible to accommodate their customers needs, and over the years Ive recommended them to many friends and family members needing work on their bikes. Ive never heard a complaint from any of them.They also do amazing custom work, and always have several of their beautiful creations in the showroom.
Its an awesome place. The owner and staff are there to help you get your wheels on the road safe. I found a new place to take my bike
The owner Chuck won’t give you the time of day if your not looking to spend 30K for a bike. Would never recommend this place. I would give it 0 stars if I could.
Amazing customer service and staff. I was riding through San Antonio when I noticed an oil leak (that was supposed to get fixed prior to my trip) on my Harley. I had my bike at the mechanic for a couple of months getting different things fixed and appearently that was fixed too. Long story short leak was still there, contacted Benz and Bikes and they were the only ones that took my bike in out of 4 other shops. Got there and I was told exactly what was causing the leak and in less than 2 hours it got fixed all with an oil change as well. They will definitely work with you, the options, and even offer you more affordable routes without sacrificing quality. 5 out of 5 easily. Best customer service I have ever seen.
The owner helped me find parts for my custom chopper. And was so knowledgeable. They also do repairs as well as custom work. Like the bike in the picture
Hooked me up with headers 2 weeks ago and k service this week. Honest, fair, and service with a smile. Don’t waste your money or time going to a dealership. These guys care about your bike and their quality of service shows. Sold.
The people here helped me out of a jam right before closing time, and wasted no time to get me back on the road again. Staff is friendly, quick, and very knowledgeable. Highly recommend these guys and their shop. They got dedication, the tools and know how to solve any problems you might have. Thanks again guys!
I had my road glide and a friends serviced as well this week--they are top notch and their service is amazing--they got the jobs done fast and kept me informed and in the loop--if you want the best, i recommend them!! you wont be disappointed-- thanks guys!! keep doing what your doing!!
These guys are unbelievable. Not only are they half the price of any dealer but they are unbelievably fast. Yesterday, I ran over a strip of decking nails which resulted in four nails in my rear tire. The owner himself picked me up and trailered the bike to the shop late in the day on a Saturday and his crew immediately started working on it. I was back on the road in under one hour.I brought another bike in two weeks earlier to have the wheel bearings replaced. It was cheaper to get the wheel bearings in both wheels replaced than a buddy who took his Street Glide to the dealer when his rear bearings fused together on him. And to top it off, the service was completed in a couple of hours.I own three bikes and my wife has one, they are all coming here from now on. I ride with a group of five riders and they’ll be bringing their bikes here as well. These guys are very easy to work with.
Best bike customization and repair shop! Super friendly and professional! Wouldnt trust any other shop better than this one.
Expertly refurbished my wifes Suzuki Intruder VL800 after another bike fell on it, causing significant dents, scratches and broken cosmetic components. Owner (Chuck) provided personal service... Excellent repair.
Great shop!I have used them for over 2 years, never had any issues. They dont try to sell you on un need parts or work. I would recommend and use them anytime! Thanks for the great work Chuck and Sticks!Much appreciated!
I’ve been working with Chuck since 2008, he’s given me excellent advice throughout the years and genuinely has the customers best interest. Give them a try and you will not be disappointed.
Service is wonderful! These ppl are 💯💯
Great customer service!! Thank you Chuck for taking care of our bike.Excellent work!!
Very quick to service bike on several visits. Prices very reasonable and even worked late one night because they knew I need it that week. Very impressed.
Very friendly and helpful
This is a friendly shop. Chuck can be a bit ass at times but overall he is a nice dude. Joey is the best mechanic they have. He is really BAD ASS!!I I make sure nobody else touch my bike.
I have been taking my Harleys to Chuck for years. It is the only place in town that I feel you can trust with your expensive machines, From doing Custom work to basic service, I always feel that the service is great and the price is reasonable for the quality of work . Its a shop that makes you feel welcome and not like they are out to screw you like most. keep up the great work Chuck and Team!
Great service..... thanks Frankie..😁
Great guys, competitive pricing, and no games. Just had some stuff installed this week and theyre hellbent on getting it right. After having others just shrug their shoulders and say its good enough, its good to have folks that actually care about the quality of their work.
Great guys hard workers great prices
Good place friendly people. A pleadure to do business with
Awesome !Awesome !Awesome !Work and service are always provided with true hospitality and respect.The bikes are worth 10 times more when they are done than when they went in.
BEWARE! SCAM!! Terrible people! Rude and way overpriced! They ruined multiple bikes I left them! Rat thieves!
Finished quick, everything I asked was done...awesome people there... Love it...Even redid my seats ...
Great people and nice work.
My husband were on our way to Bandera and his belt drive busted off. He looked up the nearest bike shop, gave them a call and they called a flatbed tow truck and had them pick up his Ultra Classic and our pull behind motorcycle trailer. Ive got to say we couldnt have taken it to a better shop. They dropped everything and put all of there efforts into my husbands bike. We probably got to the shop after 3:00 sometime and had the bike ready by 5 ish. I thought our whole weekend was gonna be ruined but these guys had us back on the road in no time. My hat go off to these guys. Thank you for making our biking vacation possible! Benz and Bikes rock!
Best motorcycle mechanic and custom shop in town. I refuse to go anywhere else.
Great work!
The best place ever
Took my bike in for tires. Wound up with tires, brakes, a sticky brake petal, and a messed up caliper. No call, no permission. How does i do my own work, if i had a tire machine i wouldnt be here now translate to brakes and tires.
I took in a brand new Road King Special to have some headers put on and they did a horrible job. Clamps were loose and they didnt even use the right brackets. The pipes were leaking exhaust due to the pipes not being connected right. Took the 2 bolts off the muffler and the pipes fell right out. Even the heat shields werent clamped on correctly. Stick did an unbelievably bad job and I cant even get a hold of Chuck to let him know his shop did such a bad job. Took my bike back and all Stick said was I had to tighten a loose clamp. Thats screwed up!!!
Knowledgeable and great prices
Fair price and very knowledgeable
Its not a bike place its boot kick life
Great price and good peoples
Awesome custom bike shop.
Extremely unhappy with the quality if work, time frame and communication from this shop.
Great job on my crashed ride.
Never go anywhere else!