Best place to go to! Super customer service and as well answered and helped with all my car needs! I would recommend faster than discount tire or other shops!

Bring your vehicle here if you want to leave with $100+ less in your bank account and end up with two flat tires within hours. We took our vehicle here to get our tires balanced. Left and within an hour we get a tire sensor message that one tire is nearly flat. Take it back immediately, they patch it. One hour after that ANOTHER tire is nearly flat. We call to see what they can help with and the lady at the front was extremely rude and defensive. Two flats tires within hours of a balance when tire pressure was FINE prior to bringing it here. Take your business and your money elsewhere.**ETA** to the owner or the snarky front desk lady that just replied. It wasn’t nails that punctured the tires so that was never said in conversation. As a business, your replies to your customers speak volumes about the kind of people you are. If you’re going to take the time to reply to every review, make sure you’re telling the truth. When YOU asked me if I was accusing the shop of doing it on purpose, I clearly said no and that maybe something else went wrong with the second tire. Your reply and the complete lack of respect for a customers concern is what leads me to believe you’re running a shady operation.

Amazing fast service. I got a nail in my tire and did not know where to go to get it fixed. I decided to give this place a try and the young man that was working there today helped me out. I’m sorry I don’t remember his name but he helped me take the tire off, take the nail out and he was able to plug in the hole. All this was done in under 10 minutes of me arriving. Thank you!

Juan is the man! He got my tires mounted and balanced in no time! No headaches or hassles. Just pay the money and have it done right the first time. Most shops won’t even touch wheels and tires this big (26” wheel on 40” tires) and if they do, you’ll pay 4x as much.Thanks Juan!

I would highly recommend this tire shop. They stay busy but can get you in and out in a very reasonable time. I got there after the lunch rush hour, had 5 cars in front of me and still had some one come up and ask me what they could do for me. I had gone to other shops and they had a two hour wait time...I was very happy with the service and wait time. Great staff and service!

These guys mounted my tires when no one else would touch them! Every other tire shop said “It can’t be done.” Martinez stretched my 12.5” tire out to a 14” wide wheel like it was no big deal!

I’ve went here before for a hole in my tire and preferred going here and paying bc it was quicker than discount tire. Last week I had a nail in my tire again and went up there expecting the same service. The guy filled my tires and told me there was no hole based on the pressure of the tire. The next day I’m on my way to work and notice the tire pressure light on AGAIN. Obviously there’s a hole in my tire -_- He even had the nerve to ask for money which I gave him bc I thought he solved the issue… looks like I’ll just have to spend more time and go to discount tire next time. That way I’ll have the ability to leave with the assurance that what I need done is done.

Had to get new tires for my truck. As always went to Martinez Tire & Auto Center on O’Connor rd. They were super busy, but I was still only there for about half an hour.Effective teamwork and a boss that’s not afraid to get their hands dirty.

I had a tire blowout happen on the Freeway. I did not have a spare available... so I bought a used tire instead. Mario quickly changed it and had me back on my way to my doctor appointment. Thanks much for the fast response received.

Worst tire shop ever. They lost my hub cover. Convinced me to get a newer tire and it shakes the whole truck like theres a ball in it or its unbalanced. When I returned to get it fixed they let me sit for over an hour and then couldnt find my cover for the hub. Save ur $ dont go there

Be been here since 9:30, I’ve waited in total about 2 hours now being the first truck needed to be aligned, I was the only truck and person there for an alignment at 9:30 no one was there, I was not informed there would be a wait nor was I Informed to “drop off vehicle”workers just talks to coworkers and get distracted instead of getting the job done quick and easy, has my truck going up and down several times all for a basic alignment, horrible service, and I will in fact never being my truck here again.

Been going to Martinez Tire on OConnor since I moved here to San Antonio in 2014 and this is the first time Ive ever felt taken advantage of and disrespected. Took 2 tires to be unmounted at the West location during my lunch hour and they did a great job 20 minutes and out the door for 20 dollars. Went back next day to take the other 2 tires was there 20 minutes before closing maybe 1 person ahead of me and same gentleman that did work the first time said he couldnt do it they close at 7. No problem. I understand its late before closing no big deal. Decided to go to the one on OConner today because thats my regular spot and I was there 45 minutes before closing. Gentleman grabbed my tires unmounted quick maybe 15 minutes at most I was pleasantly surprised but he charged me 30 dollars. So I said the other martinez tire charged me only 20 he said idk about all that its 30 dollars. Thats cool I paid the money upset but paid. Now the disrespectful part, as I was walking away they started talking mess about me amongst each other in Spanish not knowing that Im fluent. I just turned around smiled and said I understood everything you said.Last time I will be using Martinez Tire and damn have some more respect for your people what a disgrace!

Great experience! Small patch needed from a 35 traffic puncture, guys worked thru a few cars before quick, efficiently and professionally...when they repaired mine, they did just as good as I would have in my own garage, PERFECT SERVICE, and quick! Thanks Martinez Crew!

I went to the shop after being referred by someone I know and had them remove a some cats from my truck, they told me that it would cost 200 dollars and it would be done in a couple hours so i left and went home on the way home i called the shop up and told them that i also wanted to keep them they told me that they were empty But I know they were because I just got done taking it to the Chevy dealer and have proof of that they were clogged up and not empty then one of the Hispanic gentleman that i was talking to tell me He dont speak English and that he dont understand it when we when we were talking already (so i think he is playing games and flat out lying to me} so i think they need to would on not stealing my used truck parts and there Customer serviceNow the good i did look at the work that the guy did to my truck and the welds look good and i am happy with that but i will never go back to this shop this my first and only time ill go to this shop!!!! back to my normal place i take my stuff to Across town where i can tust the people working on my stuff....

Very fast service, excellent prices.

Horrible customer service, horrible place to fix your tire or anything else in you car. Rude, dishonest, lazy. Pay the same at another reputable company like firestone or discountire.

This Tire Shop Is The Worse Alot Of Guys working but no ond to help you ouy if you are Black Ive been to this location twice once my tire was low and needed air no one even looked my way or said a word well today didnt see any cars in the slot for Tires I had a flat and the same thing no one tried to help so i go to the desk and worker still didnt say a word I asked can I get air he said 15 minutes but plenty employees so if you black you will get no service customer service is horrible never again.

I never been in a slower tire shop in my life came to get a simple patch done on my tire been here for an hr trash

I got a flat on the freeway just down the street from Martinez Tire. I called them first to confirm they had my tire size in stock and then slowly rolled over to get it replaced. When I arrived they inspected it and discovered there was a screw dead center in my rear left tire. They removed the tire, patched the hole, replaced the valve stem, reinstalled my repaired tire, and then adjusted the tire pressure on all my tires... all for $20. I highly recommend!!

Garbage service, extremely over priced. Must be a trend as there are many other reviews citing the same problems with this shop. Charged $65 to do absolutely nothing. Got tire fixed down the road for half the cost. Which is the going rate everywhere else in SA. Beware dont stop here unless you wanna get ripped off.

Apparently you have to be a female to get decent sevice. Had a girl up and out in 5 mins and she showed up after me. Been here 20 to get a tire patched

On May 12th 2021, I took my daughters tire to Martinez. They said it couldnt be fixed and sold me a used tire. By the end of the day the tire Martinez sold me was going flat. We aired it up and by this morning the 13th of May, it was flat. Took it back to Martinez this morning and they replaced the tire free of charge. We are not sure how the tire got punctured on the sidewall. No matter cause Martinez said right away. We give you another one! Thanks Martinez 😊

Luis does fast customer service on my vehicles. Vehicle running great. Thank you very much.

Be careful with the workers, they will try to overcharge you and pocket the extra cash!

Martinez is always efficient and reasonably priced. It can get quite busy but we were in and out and back to our day in 30 minutes.

We got a flat an hour away from home. This place was open on a Sunday and got our tire patched up in less than an hour! Super efficient service!

Visited to get my tire replaced. I told the gentleman that I need a new tire, used if youve got it. When the tire was installed and I was charged $100, I figured they didnt have any used tires. I drove about three miles on it, then called soon after to see if I could get the tire swapped but was told that I did not ask for a used tire and that I should have told him I didnt like the price before I left for the tire to be swapped. Ladies, bring your dad, husband, or boyfriend if you dont want to be taken advantage of. Im the worst kind of idiot for having any trust in mechanics.

Best place for new tires & auto services. Juan Martinez Sr or Jr always there to help out. I went in 4 tires & speed balance in and out less than an hour.

Very fast tire repair this morning

I had a flat tire. The shop told me it could not be plugged or fix to make it to work. (I work at two rivers. Literally down the road. ) a new tire was 65 dollars. I paid for a new tire got to work. FLAT. ALL THEY DID was plugged my tire and turned it around. Rude!! And so messed up. Dont waste your money on this shop. They are already scamming people.

Bad attitude every time. I keep going because o keep giving them more opportunities. Maybe it was a bad day..etc. prices for the same car tire fix keeps going higher and higher. 15.00 to plug a tire. Is this right?

These guys earned my lifelong business today when they fixed my tire so fast I didnt miss my meeting. Thank you Mario. Ill be back soon for a full set and a brake job

Friendly, Professional, greatly appreciated. 👍😊

Always take care of my tire and repair needs, great workers and prices. They’ve discovered issues with my tires that discount simply overlooks. They take pride in quality work here.

Juan has done my work for years and Im always satisfied

This shop is a class act the whole way. Already gave a review awhile back with 5 stars because they went out of their way to help me with a spare tire. But I feel like theyre due another, They actually deserve about a 10 star rating.This is what happened, 2 years ago I bought a Dodge Ram sittin on some 35x12.50r20. The day I bought the truck I noticed there was a wobble in one of the rims. I figured no big deal Ill buy a new rim, I really like the truck OK. Well they discontinued those rims that year. I couldnt find them anywhere so instead of buying $1500 worth of rims I figure Ill wait for the tires to go. I took it to the other yellow building that Ive been going to for years since before they owned the whole block on Nacodoches and they could not balance the Rim at all, they tried a couple times. I Think the wobble actually got worse. Well my job was right around the corner so I never had to go far, no big deal I lived with.Jump to a couple of days ago time for new tires. Took it back to Martinez because they were so awesome with me on the spare. And come to find out I didnt have a bent rim at all. I was bouncing around, everybody been bouncing around for 2 years in my truck for no reason at all. These guys are pros you should do all your business with Martinez.Oh and my new used tires were a great price and they got more tread than when I bought the truck. PROS.tl;drThese guys go above and beyond to help, they have better prices, AND are better at their jobs than the other local companies.

20 bucks to patch a tire. What is the patch made out of gold.

These guys did a great job on truck. They leveled my truck and put new tires truck drives like factory. The service was quick and efficient. I would highly recommend them to friends and family.

They were fast, nice, and helpful

Excellent service! Was in there for a screw in my tire. Luckily it didnt puncture through. They were very efficient and I was able the get in and out quickly.

If you wanna get ripped off for taking a tire off then putting it back on this its the place too go

Plugged my tire and was flat the next morning🤬

It is worth the drive to head here, because youll know if the shop fixed your tire - the issue is fixed and wont return! very confident in their professional work and the prices are affordable. so glad I found this shop, have been here spanning 3 cars and will continue to look to them when in need.

Came to get my oil changed and the mechanic forgot to put the cap back on and had me riding around with oil splashed everywhere under the hood for a day.

Oct 16: 5 out of 7 people not wearing masks, even around customers. Ive had good service here before. The manager acted like he was angry. Do you have a water fountain? NO, he finally said after asking him three times. He walked around like he owned the place but didnt know how to talk right with customers; so I know he didnt own the place. The business couldnt have gotten off the ground with his attitude. I tool a dolly there with large tires. Waited in my truck for thirty minutes. Finally went back into the garage where the dolly was, unattended. No one knew anything. Then someone came up and said, Oh, it has too many holes in it. We cant fix it. Ended up doing it myself.

To pricey for what they do tires maybe good but alignment service not that good for the price other places have better service at less cost...

Great customer service very attentive and affordable prices. Very reliable folks.

Very fast. I got my tire replaced in 5 minutes at a very reasonable price. I am impressed.

Took quite a while but extremely helpful, my car broke down, they helped me push it to where it needed to be and even had time to give it a look and consulted me on what I needed. I didn’t spend anything which was great but I’ll definitely be tipping when I return with the parts to fix my car.

Went in for some used tires. Got all four Micelin brand in great shape and install for 400.00 The service was quick and friendly. Will always repeat with Great business like them.

😁

Was in the right place at the right time my tire started going flat. I was in and out in about 10 minutes.

Bought this tire 45 days ago. Granted it was used however, its a top brand that had adequate tread remaining. Both tires I bought on this visit have separated and bubbled. This one blewout while travelling 80mph on the highway. In the past 10 -12 years Ive purchased 40-50 tires from Juan & Jesus and they always replaced (warranty or no warranty) ANY TIRE THAT CAME APART LIKE THIS. Its obvious to me that Juan Jr doesnt care to offer that same type of service. The type that keeps people coming back for decades. Well Junior, youve just alienated and lost a good, loyal customer over what $25 - $30!?!? After the $1000s Ive spent with your dad & uncle over the years, thats pretty sad!!!

A great group of guys

These guys are legit. Im going here from here on out.

Very nice people they will go above and beyond to help you. Great prices too and they dont try to get you to pay extra for this and that. Very friendly bilingual personnel. I give them 5 stars, but if 10 stars were available Id give them even higher. Best experience ever from a tire shop.

Went here for a muffler delete on my bmw. Got the job done quick and perfectly. Staff is very helpful.

Friendly, helpful fast service. Reasonable prices

These people will lie to you about your tires and try to upsell you don’t believe them go somewhere else I’ve been there three times and was very disappointed each time I would not trust them as far as I could throw them

Ridiculously high pricesI dont know whether we have a communication problem or not.He wanted to charge me $150 a tire that discount was going to sell me for $80So I said I cant afford that can you just rotate and balance the ones that I haveAnd he said yes for $80Just trying to screw people Thats unfortunate

Overcharges to fix flat tires and no one there had a mask on. This business/employees are not worth what they are charging

Would absolutely recommend Martinez Tire and Auto Center! Juan went above and beyond to help me out, I’m working here from out of town and have been having tire issues, stopped by on my way to work and in 15 minutes I had a fixed tire that I can rely on! Thank you so much for the fast, friendly, and affordable service!

I recommend this tire shop the customer service is amazing theyre very friendly

Good fast friendly service.15.00 to patch a tire was crazy.Going rate around town is between 7 and 10 dollars.He was nice enough and gave me a discount.

If i could i would give this company 0 stars!i will NEVER be returning to Martinez ever again. My Family has been going there for years and thankfully they never had a problem but starting last year i started having problems with my tires and i replaced it and everything was fine after since i went somewhere else to get it fixed and told me there was a nail in the sidewall. then i go back in august and it happened the same exact thing in the same place and tire so i got back this past week since the climate was changing and the tires needed a little air and it happened once again but WORSE the tire was at 10 psi which has never been that low so i called and talked to the supervisor and he was very rude and told them my kids safety is at risk and said he could care less and said the tire needed to get replaced and said he will not do it at no charge even though they were at fault and put me at fault! worst service EVER and will not be going back.

Great place to get your tire patched up, and more! Especially since I have 24’s and they’re one of the few shops in town that can handle that size rims n’ tires!!! They also do A/C, shocks n’ struts, alignments, brakes, mufflers, converters, suspensions, tune-ups, and diagnostic checks. Ask for Mario!

Great fast service on a Sunday afternoon. Fixed my tire for $20 and was In and out of there in about 20 minutes. Highly recommend! Friendly and professional too.

I actually did not stop here at this date but when I have been here in past I have had excellent and friendly service.

Good attitude, no matter the situtation, there thier to help

I have used this shops services for as long as I can remember. Mostly for tire repair. Ive had them install a new alternator in my jeep about a year ago and they did an excellent job within a couple of hours. I recently had them install new brake shoes and rotors. Mechanic got started almost immediately. I went to eat and came back and they were done. Again, a job well done. I like that they give me a straight labor price and stick to it. It is nice to buy your own parts to know that you are getting quality parts. Other shops wanted to charge me almost double of what I paid in total with parts and labor. I will be back of course.

Good place to take your flat tires to get repaired.

Well we know what inflation tires are getting expensive this place used to do your tires really cheap you can get almost new tire for like 20 25 bucks now that same new tire is a lot newer and cost you about 50 to 60 bucks now when you got all the money Martinez tire shop they sell some damn good tires

30 to change a tire is ridiculous. I think the guy kept the money.

Do NOT use these guys! Scams and unsafe!I just went there because my dash said low tire pressure. They checked my sensors, said nothing was wrong, removed my front tire, put it back on and charged my dad 20 bucks. For what? My car still said low tire pressure. They didnt actually fix anything.I immediately drove to Sams Club. It turns out, 2 of my sensors are bad AND the tire these guys touched was set to 53 pounds of air pressure. 53. 53! My tires are supposed to be set to 33. They messed with it and didnt even set it back to the correct pressure.So. They didnt fix anything, gave me wrong information, overinflated my front tire to a dangerous level, and then charged my ELDERLY dad for their incompetence.I dont appreciate anything that just happened and for a family owned business...SHAME ON YOU! You wouldnt want someone scamming your dad. And you wouldnt over-inflate your own vehicle tires so why did you think it was okay to do in this case?Weve been customers for at least 3 years. But after today I will be sure to let everyone I know not to use this family business.

Quick and friendly service

Very quick to get my car taken care of and at a fair price

Quick & friendly. What else could you ask for

Great service and honest workmanship

These Guys are Hard working, Fast, Friendly and to Plug my Tire 10.00..!! You cannot beat it!!. Saved me 150.00 right now when I need to be more frugal!! Thanks, I will definately refer this Tire Station!! And, Go back,as long as they are open!! Thanks Guys!!

Took my 2012 Tacoma truck to get a tire rotation and balance about two weeks ago. I notice a couple of days ago it was missing a cap and one of my tire lug nuts. I drove from New Braunfels Tx to ask for the person in charge he sent someone else to deal with me but I didnt get any resolution on what they did wrong. An employee told me I dont know where you left them and I responded by saying I wasnt the one that pulled the tires off the truck you guys were paid to get the job done right. I guess the owner prefers to give this kind of service. Good luck with them

This is the place youre looking for. Dont even bother looking around. Super great crew!

Wouldnt trade a semi new tire and rim I was using that didnt fit my vehicle for a used tire only that would fit the rim I was providing. Would only sell me a tire and walked away during our conversation. (MANAGER) I was almost out of gas after trying every other tire center who was er either out of my size or just wouldnt help. Yes I know its a business. But the rudeness of the situation never needed to be. If you dont trade say that. Dont come out to my vehicle like you might and then just be rude to a customer who has bought some of your used tires in the past on other vehicles.

These guys always help me out. They’re very knowledgeable and honest. My family and I have been coming here for years. I recommend to all my family and friends!

Every time I come here Im in and out of here no matter what time of day I love this place!!

Absolutely Do Not Go To Martinez Tire & Auto!!!Don’t Waste Your Time Energy Or Money Giving These People Your Service. They Do Not Fix Your Car Right The First Time Which Means You Will Have To Go Back Multiple Times & They Will Not Want to Help You. I Was There For Hours Had To Talk To 4 Different People Until Someone Finally Helped Me. They Will Talk Bad About You In Spanish To Their Coworkers. They Will Not Greet You Or Make You Feel Welcomed. Very Disappointed In The Customer Service I Received From Multiple Workers. There Is No Willingness To Assist. Workers Are Extremely Disrespectful And Will Ignore You. I Am Disgusted In The Way I Was Treated And I Truly Hope No One Else Falls Victim To This Experience, Find A Better Mechanic Shop If Possible But If You Must Go Here Ask For Jordan.

Fast service and it was a Saturday!

Finally a budget conscious tire shop that isn’t trying to hang me upside down and empty my pockets. I went here to have a lightly used pair of tires mounted and balanced on a pair of wheels. Very pleased with my experience.

Martinez tire shop is a great shop i took a family members tire there a couple days ago and got to speak to one of the owners and told him the situation with my Mercedes Benz and i went in today cause discount tire messed up on my tires and the owner remembered me and my car and took care of my needs . For any tire needs I’d 10/10 suggest Martinez tire shop they have state of the art equipment and are professional and get it done in a timely manner.

This tire shop is amazing. Not even 20 minutes after arriving my tire was already put on the rim, on my car, and ready to go for only $55. Also, theyre super friendly :) Thank you!

Quick fast and affordable

I had a 3- inch framing nail in my rear passenger tire at almost 7PM. Walmart Auto Service said they, Could not repair it, but they had new tires that I could buy. Yeah, I bet....crooks.I went back to Martinez Tire & Auto where I bought my tires in the first place. The man repaired my tire properly and had it mounted back on my vehicle within 10 minutes without even waking my daughter who was sleeping in the front seat. Thank you Martinez Tire & Auto for being honest and hard working. I appreciate your service. I will always come back and I tell my friends and family to go to you as well.

I have given this place 3 tries because it couldve been just a bad day or very busy. But after today I wont be returning. I wanted to try this place out cause its not far from my house and my current mechanic is kinda far. So if this worked out it wouldve been great. BUT, each time I have been here I have had to figure out who I need to talk to because you cant tell. In fact, while I was there for just a few minutes someone asked me if I worked there. Its feels very unwelcoming and definitely not friendly. Ill drive to a different city to get work done before I ever go back here. And then I read the other reviews and learn that this is a family business...thats so disappointing.

Friendly staff and fixed my tire quickly. Good prices on tires too

Go at your own risk . Went for a tire change . Was charged 45$ For a used tire 2$ for tax and a disposable fee for 2$ .to recycle the old tire....( took the old tire with me ). It’s not about the money but charging for things I don’t get charged for at other tire shops bothered me . .Went because of the ratings left very unhappy.... as if that wasn’t enough The guy gave me a price then when it was time to pay he changes to a higher price and then has the nerve to tell me there’s a 15$ fee to put back the old tire.If I could give no stars I would..... I usually don’t leave reviews but this I had to park for .

Patched my tire today quickly and for a good price, also topped up my other tires with air. Had an alignment issue a few months before that on my other car, they did a realignment and found a bolt had come loose! It was fixed saving me thousands! Great job guys

Love them! When discount wants to poke your eyes out with their prices, Martinez tire can give you a way better deal! I felt that they really cared about my safety and got me a great set of tires for an even better price. They never disappoint!

Great shop! Always treated very well, great work at a very fair price.

Good price for the tire was disappointed with the customer service put new tire and just left the spare tire on the ground for me to deal with

Still family owned, fantastic service and fair prices. Ive been going here for years and will continue to do so. Thanks guys!

Always check your tires I bought one and it didn’t even lasted a day I had to buy all 4 brand new and it was worth it at sears payed 200 for 4 tires and at this place I paid 70 for a tired that was supposed to be new it didn’t even lasted a day. It’s sucks because I tried calling and calling and they never picked up the phone!!. the service and their tires suck.