These guys always work fast and efficient!! Fair prices and amazing customer service! The person that stood out the most was Oscar! He was extremely helpful and knowledgeable. Will definitely return to this location. Highly recommend!!
I have to give the biggest kudos to Oscar. The front desk dude is the nicest guy. I’ve been there twice waiting for my oil change and he’s always so friendly to everyone, in person and on the phone. You rock, Oscar!
Came here regularly for oil changes. Last time was a disappointment. They told me that the oil plug has been over tightened and needs to be replaced. They did the last oil change on this vehicle. It was over tightened by them. Again...they did the last oil change on this vehicle. I have learned that being lazy and paying someone to do this simple maintenance procedure is not a good idea. Im back to changing my own oil. Lesson learned.Oh, and they have a promotion thats a $20 value included free with the oil change. Three different choices. I chose the injector cleaner. See the pic. Thats what they call a $20 value. Seriously? $20 value?... What a joke.This used to be a 5 star review. All good until you try and screw a loyal customer.Midas... No need to respond with your standard answer. I know your really dont care. This review is for other customers to know. Bye bye.... And of course, the standard reply was issued. Funny.
They stole my radio from this location and I was told that they weren’t liable. They then wanted me to pay for a part to take my vehicle out of shop even though they didn’t do the work. I left it so they could do the work and spent $200 instead of $2300. The part was over $1,000 which led me to believe there was something suspicious going on. They lied about my warranty covering the job they supposedly did. Everything is fishy about this place. They installed my turbo horribly. I am now paying extra at another place due to their horrible customer service and mechanical work on my vehicle.
Oscar at the front desk is the nicest person in the world! Helped me with financing and pricing and I was able yo get some work done on my car. 10/10 would highly recommend!
Great honest dependable, Oscar is very knowledgeable and kind!
BEST CUSTOMER SERVICE, VEEY FRIENDLY ENVIRONMENT. PROFESSIONAL WORKERS. I WOULD HIGHLY RECOMMEND THIS STORE.
Great customer service! And they explain everything to where you understand... mechanics left car extremely clean... I will definitely continue to give them my business
I went to get an oil change and the whole time I was driving the cap wasnt put back on so ever did my oil change had alot on his mine and didnt put it on how I know is because right after the accident I got in to I opened the hood and the cap was unscrewed laying to the side....
Had a seized caliper and a warranty. They didnt want to call the warranty company and wanted to know how theyd get paid for the work. I left and went to the Pat Booker location and they took care of me right away. Save your money and go somewhere else.
DO NOT GO TO THIS PLACE. THEY WILL RIP YOU OFF! THEY ADVERTISE A GROUPON DEAL FOR $18.99 BUT SLIP I. THE FILTER FOR $28.00! ACCORDING TO OTHER GROUPON CUSTOMERS THEY NEVER HAVE THE FILTER ADVERTISED SO THEY SLIP IN THE EXPENSIVE ONE. ENDED UP PAYING ALMOST $47.00 OIL CHANGE WHICH I COULD HAVE GOTTEN SOMEWHERE ELSE FOR HALF THE COST. YOUVE BEEN WARNED!
They always take care of my vehicle
Excellent staff, excellent service and overall 11/10. Midas on San Pedro near Oblate and Jackson Keller was the best auto service place to go to.
Good service. Clean shop.
I drove all the way there and told that they didnt have any openings they should have told me they didnt have any openings
Good morning & good day☺first & foremost I like to say that Ive been to this place before & normally I go to the location on Fredericksburg rd & I was satisfied w/the service. Secondly, I like to thank you for your input & good service thru the years w/going to you when needed. And thirdly, I will continue to appreciate good service no matter where I go but this time I was wrongly charged on my service. Not Rudy Lopez fault but miscommunication from one employee to another. Nevertheless, I paid more than what I expected to pay on an oil change😞
I wish I could truly express just how thankful I am for this place. I have had so many various car issues in the last few months which got very stressful and very expensive very quickly. Im the first to admit that I know close to nothing when it comes to car repairs which always made me feel that Id be easy to take advantage of. I never felt that with this shop. Each time they took excellent care of me, always explaining exactly whats going on, taking me into the garage and showing me what Im dealing with, and answered any questions I had. I was never pressured to get anything done that I didnt actually need. Matt is a great owner who is incredibly accommodating and Scott is hands down the best mechanic I have ever dealt with and he definitely needs a raise! Sydney, Eric, Ramon, Ricky, and everyone else Ive interacted with have been professional, polite, and friendly. If I could give them 100 stars I would. It is so hard to find a place you can trust nowadays but I am so glad I did. I cannot recommend them enough! Thank you so much for everything you have done for me!
No masks inside or out. staff was short and offered no extra services or anything else the car might need. my car had gone 2 years without service and Im quite sure could have used some service that they probably provided and I would have likely paid for.
Dont bother with the oil change Groupon. The time it takes isnt worth the savings.The car was dropped off at 0915, I was told an hour turn around, I came to pick up at 1130 and they hadnt even started. It was after 1215 (three hours!).If you are busy and have a wait time, no big deal, but dont mislead people on how long it will take. My time is valuable also.
Manager is the best, service cannot be beat.
Friendly. Didnt have appointment but they worked me in. Help me find least expensive option to resolve brake problem.
Not impressed at all !! The person at the desk didnt know how operate the computer, it took forever to work up the repair order---only to say he didnt have the weight oil I needed. To say the least I will not do business with them ever. No. Professionalism at all --didnt want do what the customer asked for.
Went to Midas last weekend the the service was great. Staff was friendly, professional, and didn’t try to sell me anything I didn’t need. I was in and out quickly, too! I highly recommend Midas :)
They took really good care of me and the service wasnt expensive
I took my car in for oil change last year and Matt Leal was service rep who was assisting. He highly recommended that I change my front brake pads/rotor and half shaft up front right away. I asked if I really needed to right away or could I wait a while. He stated I needed to do it asap and he could start work on it right away. I said I would have to think about it due to costly repair. I took my car in to Sears to get second opinion. Service manager said I didnt need to do breaks right away. I still have a good six months to a year to change out. After this I never went back to Midas. Not trustworthy!
I was driving by this store and parked one of the next stores for my business. I did not have any issues in my car but when i was leaving I noticed a big nail on my left rear tire. They were right next door and i just went here. When the tire started to lose air the car gave me the low tire pressure warning.The tire was beyond repair because of the damage and i decided to change all 4 tires in this store and paid more than 600$When I left the shop tire pressure was still on even though they changed all the tires in my car. I went back there to check what is going on. They said the tire that had the nail might have damaged the pressure sensor. when they checked the car they found out the tire pressure sensor on the right rear tire had problems. However, my left tire blew up and nothing was wrong until they touched the right tire. They do not accept their accidental damage on my car and still try to charge me 70 $ to fix the issue. I left without fixing and I still have the pressure warning.
Used Groupon, came to about 28$ for 1 hour turn around for synthetic oil change, excellent service.
Michelle went above and beyond to help me out at a different Midas location that was not accepting my Groupon. She made some phone calls and got me into the Midas that originally said No. Next time I will go to her location! Thank you again Michelle!!
This has to be the best midas in all of San Antonio! I highly recommend it! Matt is amazing, I have referred multiple people just because of the customer service && they too are treated with amazing! If you’re looking for any services Matt is your go to guy. Do not waste your time anywhere else. If I could give more stars I would.
This location made me feel my car was in good hands and the wait time was not long at all .. Thank you
Got a Groupon for a full synthetic oil change last Friday. After pulling my vehicle in they call me over to inform me that there is an oil leak and can’t get a reading. They end up draining 1 quart of oil and complete the oil change for me. I go home and realize the next morning that there is a TON of oil all on my driveway. I call Midas and they tell me that they had informed me of the oil leak already and give me a quote of $290 to fix the gasket and get ANOTHER oil change. I was suspicious, so I took my car into Cavender Toyota to get looked at. Low and behold they didn’t plug my vehicle correctly so all the oil I just purchased leaked out. My wife calls Midas to inform them of their error and they don’t care. DO NOT GO HERE THEY DO SHOTTY WORK AND DONT TAKE RESPONSIBILITY FOR THEIR OWN ERRORS!!
Amazing customer experience!Great ambianceOver all amazing experts who know what they’re doing!Helped me with all my questions, went beyond to help me and my car needs!Definitely recommend.And will be back.Make sure to ask about their in house finance.
I’ve been going to Midas for a few years mainly because of Matt and Robert. These guys have always treated me right whether for my company vehicles or my personal vehicles. They do great work and are always honest about the situation. Although Midas is a large chain, Matt and Robert keep the small town shop feel to the place with their integrity and good work. I would highly recommend this place.
Michelle is wonderful knows her business
Be wary ladies.Made a appt here for a oil change todaySaw the coupon for 16.99 thought what a deal.Called to confirmMan on phone confirmed car and then just out right informes me that it wouldnt be 16.99 it would be 49.99 for full synthetic. I explaines my car doesnt take full synthetic he insisted tried to explain further that i just wanted the conventional service he informes me that they would not be able to service my vehicle.Thankfully the Walmart service centers were reopen so i took my baby there, got her the usual pit crew oil change 19.88. Came home and checked all my oil change receipts including my very 1st from the dealershipGuess whatNOT FULL SYNTHETICThank god i didnt take it hereDo not recommend
One word excellent service Thats two words. They are fantastic people. Treat you honestly. Tell you exactly whats wrong with your vehicle. Even to the point of giving you discounts when you need repairs. This is the man. To ask for Romo service manager brilliant young man in my opinion
I highly recommend Midas at San Pedro for any of your vehicle service needs. The staff is very knowledgeable and honest. No pushy sales tactics or trying to sell you things you dont need. Customer Service at this location is top notch, and the waiting room offers comfortable seating while youre waiting for your vehicle. I personally take my truck and my wifes car here for all of our service needs and I live all the way across town but make the drive because I feel I can trust the staff and level of service Im going to receive from this location. Great service all the way around and fair prices.
They do not honor groupons. They wouldnt even help me figure out what to do...they just let me walk out. I guess theyre ok with being a mediocre business.
Have an oil leak in engine said it would be 4300 to fix and that I needed a new engine car at ill cranks will m ever return here for anything else
Trying to put 0 star but couldn’tShort story went to do the alignment on my car told me the power steering pump was messed up, ok let’s fix itThey “fix it”My car wasn’t alignment steering wheel pump with leak and they ended up telling me that the problem was the brakes.
Took my vehicle for an oil change they said I neededBoth filters changed the serpentine chain changed my power steering line flushed out ended spending 600.00 2 weeks later my car was. making a horrible noise sounds like an airplane worse with a/c on cost additional 208.00 vehicle still making noise very loud and power steering is doing same thing with popping noise. Taking back Monday May be this time it will be fixed right. They need to get mechanics that know what theyre doing. Im on a fixed income cannot afford Ricks prices
I appreciated that they let me know that a service I requested was not needed. All else was well done. Wait was a little longer than I expected.
The gentleman at the front desk was very friendly and helpful. they did a great job with my truck
Midas is a little pricey with their work, especially major work, that I happened to need. They are very good at diagnosing your problems. Unfortunately, I couldnt afford the job and had to do some research. Their price at or around $2,400, my cost having someone else do it, $1100 with original parts.
Great service. No price gouging
Took my car for an oil change and had the best customer service!! Gentlemen in the front counter was so helpful. Will definitely be recommending friends and family to this location.
Good deal
Great turnaround service....I was in town from Dallas brake line busted they had me in the road in no time. They even took me to and from my hotel.
Bad service they are very lazy ppl they charge over not recommended
Found a Groupon for this Midas online and decided to try it out. The place was clean, the staff was exceptionally friendly and helpful, and the service was outstanding. I only waited about 10 minutes to get my oil changed and I was out the door with 100% on my life meter again.
Came in a hurry for an oil change and the guys were able to get me in and out quickly. Matt and his guys are awesome! The customer service is impecable. I will only be coming to this location from now on and will definitely be recommending this location to friends and family.
My name is Clarissa Guillen and I had an excellent experience with the front desk at this location. Their customer service is very helpful and trust worthy. I will definitely be coming back!
Great honest place. I’ve brought my Jeep here five times already and they always do a great job and less than the competitors price as well.
I rarely take the time to write reviews, unless of course I am dissatisfied and need to vent. I was so impressed by my experience with Midas, and owner Andre in particular, that I feel inclined to take a minute to share so that other people know that when they need automotive work done, Midas is hands down the place to go. First of all, I am a single mother with limited income and limited resources. When my car broke down, I had to make sure I got the best deal so I called around to get prices on alignment repair. When I called Midas they beat the competitors by nearly 20 dollars. I spoke with Andre, the owner, and asked him how long it would take so I could figure out if I could wait for it, or if I needed to drop it off. I explained that I would be bringing both of my boys, one of which has ADHD, and is not fond of waiting. Andre empathized, but explained that it was best to drop it off because he couldn’t be sure how long it would take. When I told him I could drop it but I wouldn’t be able to get a ride to pick it up, he offered to send someone to my house, pick me and both boys up, and take us to the car when they were done working on it. As it turned out, my alignment was so far off that the machine couldn’t even read it; it had to be aligned by eyeballing it, and then realigned with the machine. The shop closed at 5, and my car wasn’t done until 8 o’clock because of the extra work. Andre came to get us free of charge, and didn’t charge me for any extra work. I was so impressed by the level of customer service, and the personal touch that I will not take my car anywhere else.
They change staff so much. Its good work but the interaction amd communication isnt there anymore.
Honest work thank you
Me, my sister and my husband all brought our vehicles here for an oil change. The guy and his son in the front office are really nice and sometimes there is a bit of a wait but they try to go as fast as possible. Good people I will keep bringing my vehicles here.
Wack it was hot outside and I couldnt go in with no mask even tho no one was in the lobby
Very great service. Worked with what I wanted and did it at a fair price. Will definately come back for more service! Highly recommend! Fast service as well.
I walked into Midas on a busy Saturday afternoon. Rudy greeted me politely and asked what I needed for my vehicle. All I had was a simple oil change and the staff here did it quickly and correctly. I will be returning here for upcoming oil changes on my Honda Accord.
Walked in for a quick oil change although they were busy they greeted me and assisted me very quickly. Customer service was excellent. Employees are diligent and professional. Their price is the best Ive had in San Antonio! Thanks Midas!
My husband and I have been bringing our vehicles here for years. This location seems to have gone through periods of changing management, but I can say this time I definitely notice an improvement in the customer service, friendliness, and honesty they provide. I also appreciate their willingness to keep the lobby area clean... Something I believe was disregarded in the past. I highly recommend everyone check this location out!
Hello guys, I recently had a new fan clutch and water pump replaced at this Midas location. Manager Christian and technician Rudy did the main job. They did it really good. I am quite impressed with there work. I will go there again if in need any other repairing work in my car. Thank you
I could not believe the treatment I got from the moment I called to the minute I walked out the door. Andre was a very helpful person also his technician ( I didnt get his name). Explained to my husband and I what had been done to my truck and what needed to be done. This is the first time I had gone to Midas and believe me it wont be the last. I recommend it to anyone especially us women if you need work done on your vehicle. Dont hesitate take it to Midas on San Pedro you will leave with a wonderful and helpful experience. Thank You Andre and your wonderful staff. Good Job. A very satisfied customer. Maria Castaneda
I have been coming to this location for over a year or so now. They have done an outstanding job keeping my car on the road and I have had to have extensive repairs done. They explain everything and can back it up. They saved me from spending over $500 on a repair that the dealership tried to make me think I needed. Turns out there wasnt a problem at all once they looked at it. I trust them with my vehicle.
All I needed was oil drain/fill. I brought 0w-40. Following 2 weeks other shops telling me your car has no dipstick, we cant touch it! Tyrone at Midas got us going in 45 mins. Outstanding.
Totally dissatisfied brought my car in AGAIN AND AGAIN outrageous amount of money said it was fixed and today Im back within the week because my car is still doing the same thing -still stalling. If i hadnt spent so much money trying to fix my car I wouldnt keep coming back and being told it has another problem. Wish i knew another place to take it.
I met with the manager David he was AMAZING! gave me a great price and helped with my car. Definitely going back! Best service I couldve asked for. My new shop for any problems! Thank you david!
I purchased 38.99$ synthetic blended oil change for 19.99$ on Groupon. Original price of Synthetic blended one was 29.99 when I got there. I still dont know where 38.99$ came from. And there was no any sticker on window for the next oil change when I got back to my car.
Civic and Rudy are the one who took care of me. They solved my problem and answered all my questions.Im very happy wit the service I got from this guys. They really are nice people.This is my fourth time in the store and as alway I had good service with the right price.
My check engine light was on and I went here to get it checked out. The guys here were so awesome! Very respectful, kind, and caring staff. Would definitely recommend this location.
Great customer service. They are very helpful
Let them know they lost a loyal customer. The guy at the front desk says meh it happens. Before I walked out I asked how long have I been coming to you guys. I could never get a straight foward answer when it came to anything, a simple question like that he didnt bother looking in the system to tell me. This place is nice and all giving me a free oil change because of the long waiting for them to change my breaks which they never did. They needed a specialist who fixes electronic breaks which I have. Literally two and half months from that free oil change my engine started making a knocking noise, I take it back to them and they say I need a new engine. Thought that was a red flag instantly, not to mention the free oil change they didnt have it on file, didnt know who did it... seriously and the DM Matt couldnt even give me back the diagnostic what the computer said what was wrong with it, he just simply said it didnt read back anything, no codes no nothing. Worthless in my book never again will I go here. Lesson learned do you research.
Super service, Sydney was knowledgeable and very polite, in and out in a timely fashion.
Had my oil changed here often in the past under old management. Havent been going there lately due to competitive prices that were better by other service providers who also addressed various other mechanical issues. Prices here are outdated, especially with brakes. I was quoted $500 for all around lifetime warranty brakes and got the same exact brakes and warranty for $360 down the street from Firestone Bridgeston. Over all, its ran smoothly and my oil changes were done well in the past. Competitive prices are whats lacking.
This is my third time using this Midas and they are always professional and courteous! They even offer great advice on places to go while waiting. This is a great team, you cant beat fast and friendly!
Still trying to get them to fix what they said they fixed for over $2000 but same issues immediately after and for the past 10 months verified by different company.
I arrived early in the morning and asked for an oil change. They told me it would Take them over an hour, when I knew that I was the only customer at the time and told him so, THEY had an attitude. Simple Oil change should take over an hour.We will Never do business with this particular Midas again.
Gets a bit busy, but service is worth the wait.
Quality and honest service!! The guys at this place never try to oversell my petite blonde self on unnecessary repairs but are always mindful to show me things I may not have noticed on my vehicle. Theyre also very respectful of my time and try to keep my oil change appointments as close to the scheduled time as possible, no matter who walks through their door.
The customer service was awesome !!! From the moment I walked in to the moment I left. The employee Chris went above and beyond, very friendly and helpful. Definitely will be back to this location.
Dont trust the Midas touch at all. Wrong wrong wrong is this business.
Midas gave me great, fast service. I came for an oil change and got service right away. They prepped my car for a road trip and made me feel confident. I recommend this Midas to anyone in San Antonio.
Honest employees and really great service.
My car was to old for them to change oil. Lol
This place is great.its fast and freindly abd very clean .The manger Matt is great. He treated me with great respect.He was so kind and got my oil changed done fast with very little wait.i would go back again and will send all my family here.
Great fast and efficient service. The staff is very professional and polite. Thank you Civic and Rudy for an overall excellent experience.
I use my vehicle for Uber and need to make sure to complete oil changes more frequent than usual. When I arrived I could tell they were behind schedule and I was told it would be at least a 30 minute wait. I agreed. When they got to my vehicle it was placed on a lift not accessible to remove tires for my tire rotation. When I inquired about that I was told tire rotation was not necessary but it seemed like it was already decided before inspection that that item would be skipped. Overall not impressed with service.
I was trying to get some rims and tires swapped around. Came over to this location due to another another tech “Andrew”. I was at the Perrin Beitel location. He Pulls the truck in and realizes the tools are locked up. Sends me over to another location (san pedro). Tells me Matt will do it for the 40.00.I get over here and Matt says he cant do it due to their “policy”. I even said I’d pay the 80.00 that i was originally quoted. Wouldn’t honor what was told or agreed on. Andrew, and Matt were no help and only offered to give me a free oil change. Definitely will not be back. Matt refused to honor what was told. Customer service is definitely nonexistent with places like these.
The guys at the San Pedro location are very personable, pleasant and courteous. Its the best customer service I have received in along time. Other companies should take lessons from these guys.
Worst experience ever. Went in for oil and filter change they put on wrong filter which came off and ruined my engine. My car is only 2 years old with 13,000 miles. Cost $7000 to get fixed. Midas denied everything. Do your research and listen to the reviews as youve been warned.
The female tech was very helpful!
Very professional & quick service.
Has great customer service. They are quick and efficient they make you feel welcomed definitely coming back and will recommend to others.
Mike and Chris went above and beyond for us. We will definitely come back for more oil changes! Awesome experience.
Great service will come back here again.
Man I got such great service from this place Chris was a big help and they even got me a great deal! I would definitely recommend this place to all my buddies with a car problem
Went in last Saturday with an coolant hose leaking profusely and truck almost overheating. Despite the fact they were overbooked, the manager Christian worked me in due to the emergency situation. Turns out there was a lot more wrong than the hose. Had multiple cooling system repairs done over the course of a few days. The price was fair, everything explained well, and I was allowed to inspect everything they were doing. No rip off tactics here. Thanks to Christian, John and Tyrone for the good customer service and providing a few laughs.
Great experience! They got to our car in record time. Chris provided excellent customer service and went above and beyond to ensure that we were happy!
I have been coming to Midas at 6659 San Pedro Ave for a long time. I have always been given great and speedy service. All the employees are very nice.