I brought my mother here to get a complimentary oil change and tire rotation, while I was visiting Texas. I couldnt have been more pleased. Everyone was very polite. They took great care of us, one man brought us complimentary water, and told us to help ourselves to coffee & snacks, while we waited. Very impressed with the professionalism of the staff. Id recommend this business to anyone.
Recently bought a car from Gillman Honda from San Benito. Customer service and customer attention were excellent. Salesperson Adolfo, Michael from finance, & Will The Professor were very helpful, attentive, answered all our questions with patience, & were very professional. We were extremely pleased with our experience as we drove away with my wifes new car. 😀🍻🥂
Took car in for oil change. Great service as usual. Luis Rivera always go above and beyond to accommodate me. The service was quick. Even though it was a Saturday late afternoon.
Very professional lady, explained all the details of items we wanted to know about. Recommend her very highly.
Good experience. Very friendly and very helpful sales personel.
Stopped bye to see a SUV we where interested in purchasing we asked a sales rep to see the particular vehicle and asked him for the listed price, to our surprise he told us it was listed for 40k we asked why it was advertised for 37k he asked to see the add he actually told us that he wasnt going to go back and forth with the price and that he didnt have time to waste he had been doing this for 6 years and he was a professional? We are still going to bye the honda just not from him.
Always a great place to go I take all three of my car is there. They are attentive, cordial, and meticulous when it comes to the needs of my vehicles.
I like this car dealership because they leave your car untouched for you
Got in line to check my truck wonderful waiting area great personal Mr.Candido the service manager is very knowledgeable on cars and trucks does his best to get you back on the road quickly.
Excellent customer service. Honest. Highly recommended
Sales people try their best to put you in the car you want. They never fixed what was broke and wouldnt let me trade in. After 4 months I went to Fiesta and my trade in was more than what Gillman had sold it to me. Be careful buying preowned cars there.
I may find ouf when my vehicle has been properly diagnosed and I asked twice for a diagnostic reading and was lied to about results. I was given a poor repair job on battery replacement. The alternator went out the day after I paid for and picked up car with new battery install. Where were my diagnostic requests? Quite costly after towing charges from their recommended private tower.
Great guy Adolph. Traded my Expedition for CRV stormy Wed.
They dont want to help you even if you have poor or bad credit even when they tell you they can
Great service and are always willing to assist in everything they can. Automobiles are kept on continued services and offer affordable prices.
A great experience. Looked at a few cars . They were very knowledgeable and not pushy at all. Still looking at other dealerships but will probably come back.
Pleasant staff, simple oil change for a fair price. Busy shop, waiting area was a bit shabby and worn, but clean.
Always a pleasure and always professional.
Fast sale gave best deal possible due to my budget... Recommend...other dealerships dont do this.
Great help from Clark the sales man
Gillmans fixed my car. Im from out of state and they took good care of my needs. Thank you Candido
Buick, Chevrolet, GMC, or there used vehicles you always get great service. They strive to keep there customers happy so they come back.
Good mechanics here
Excellent service. Love my Honda 2020
William was a great help in giving me another session on how to navigate the many new things on my car. Thank you William.
My experience at Gillman was phenomenal. Salesperson Joe Alvarez was able to help me drive off the lot with a car within a few hours. I recommended Gillman to my family and they too are very happy with their purchase and with Joe Alvarez Thank you for all of your help, I greatly appreciate it and believe I will continue referring customers.
Very good customer service.
Great services
Excellent Service and I recommended this place to a friend for the purchase of a new, family vehicle.
The service advisor got me into the service department with great time and was able to repair my vehicle, under complete warranty. I thought that we would have a major repair, but it turned out to be just an adjustment and fluid change to the transmission. All cover bye a TSB on my vehicle. Thanks for the great service and care of my car.
I was able to find a gem of a vehicle and Gillman’s treated me well. I found the right vehicle for me and am happy with my purchase price I negotiated. I would recommend Gillman for a purchase of a new or used car.I purchased a used car and my experience was smooth. I was very impressed with their selection as well. I will be sure to check with them again for my next auto purchase.
Take a ton of patience with you.i took almost 4 hours waiting to sign the transaction papers and then they tried to slip extra features to my contract.
Really recommend purchasing a car at Gillman Automotive in San Benito. Jared Lawrence, sales person, really helps break the ice between sales person and customer. Makes you feel comfortable & respected by listening to your concerns and answering your questions
Why a four-star. 1. Is this the place I want to buy a car that Im looking for. 2. The salesman who is trustworthy and willing. 3. Negotiation in financial. 4. And the maintenance repair auto body shop responsibilities and promise.This location has the cars that we were looking for and the salesman was all out to help and finances were workable ranges . But the maintenance auto body repair, well there were some defects and some promises broken but they managed after negotiation. good luck and I do recommend this place.For that star missing is the maintenance auto body repair is a downfall. If you have not experienced it you will understand it later what Im talking about. Still give it a try.
Went in for my first oil change!
My vehicle is making a thumping sound when I go over bumps, railroad or speed bumps at low speeds and I made an appt to have it service and they told me at Gillman that theres nothing wrong with my vehicle. Shocks or ball joints and I am not satisfied with their diagnosis! You are not going to tell me that its normal to hear that thump sound on a Cadillac Drive! I might have to go to a different dealership to find out or to get a second opinion
Beware of the finance department...they will tell you some lies
We have always had exceptional service at Gillman. If we ever have needed to have a repair, its done right there first time. Have bought cars from them and never felt high pressured to make a purchase.
We came here just to drop our car off for service. We have sat here and hour now and we cant get anyone to take our keys. We had an appointment and they asked if we had a ride. It makes it very inconvenient when you have to take off work and miss your lunch. The service department was good in the past but no one can even give us an answer
Nice car dealer with plenty of inventory. Great attending and good deals for car buying. The services part are not that great. A little pricey and not honest with the parts that has to be replaced or fixed. They do fixing just for charge your bill.
I always love this place!!!!... The service personnel are awesome.... I will never take my car anywhere else!!... And BTW... (Letty needs a raise!).... 🙃
Not the most freindly
My experience was great Robert took real good care of me and kept me up-to-date on every step the mechanic was performing on my car I am very happy with his services.
Initial contact with service department was not good with initial service representative being on personal phone conversation. I was directed to sales person who guided me to second rep who eventually provided good service and explanation of future service.
Awesome, on time as promised! Super friendly and helpful!
Excellent service
Took my truck in twice. The service advisor asked me to bring it back for several days, he would provide a loaner car. On Monday morning he was not there, of course no loaner and no one knew about my work order. Had to go back later in the week, problem could not be fixed either.
Went in to get an estimate on my repairs and really ask him to give me an offer to trade the car in she charged me $300 to make my window work and then new every little tidbit to only offer me $2,000 on my trade in.
Very disappointed with this Valley dealership compared to other Honda dealerships...
Very good place better then bert ogden bert will sell you a car but wont help with warranties the give you run around. Mr candido went out his way to help us. With our warranties I sure go back there thank Mr bocanegra
Very good auto service and cars dealership.
Great place to deal with and also service
Fast service
Took my 2017 Silverado in for its 1st warranty service. They did not rotate the tires. Went back and had them rotated and they didnt change tire pressures. So I had 60# in the rear tires and 75# in the front tires. Glad I checked.
Good and fast service,
I own a business and I bought a lot of I purchase a lot of parts from Gillman affordable prices and it sure beats shorty Clark Charlotte Clarke its a rip-off
Great sales and service. They make buying and financing a car easy.
Good friendly sales staff
Great people who really help you
Took my car in for a problem and they fixed it quick thank you
Great place to buy from
Friendly personnel and excellent service and service department
Meh
Great customer service at the HONDA dept. Very helpful and accommodating.
Well I took my crv Honda 2014, the battery was not working, and the service department mr. Josoe help me right away. Later he called me that the vehicle was ready. Grate place to get your vehicle service, Thank you for very much, and keep up the grate work, that you All do.
Great service and great coffee👍
Awesome service! Sales person Gerald Gonzales is all about the customer! Thank you!
Everytime i go here there is a problem I went for a suv i saw online i called before I went in they said they had it. When I showed up theh basically told me the suv never existed and if it did it went to auction a few days prior. Then blamed the internet sales for posting it. This is the 2nd time they pull this on me the 1st time was for a 2013 honda civic. They also sold it while I was test driving it and didnt tell me until after I did all the paperwork. Bottom line these reps will lie for a sale and do anything to get you there. Both timea they refused to let me leave. They kept saying lets look at another vechicle after I said no. Try the harlingen location they are alot better.
Greg Martinez was awesome to work with. He had a tuff task of finding the exact car my wife wanted. His dealership did not have that car so he had to do a search and negotiate a a trade with another dealership. There were only two 2017 Delani’s left in the market and he was able to get it done with one of the dealerships. If you want a guy that works hard for you and has excellent communication skills Greg is the guy! Thanks again to Gillman GMC, Greg and his team!
Awesome service
Bought great car, super service.
Perfect service thank you so much
Love this dealership and their service department.
They have a great selection of trucks.
Good work, honest, fair price.
Very good service department. They had my vehicle fixed the same day!
Great dealership. People get it done here
Always love the customer service!
Great service, fast and friendly!
Great parts person ask for Robert!!!
Got complimentary oil change and tire rotation. Had WiFi and a table so I could work while I wait.
Excellence in customer service, mechanics, and sales.
No car
Theyll give you any answer to get rid of you . They are the reason car dealer s have a bad reputation.
Great service reps
Great service good parts
Wanted too much of a down payment
Great service department
I was with my son to buy a Honda Odessy Van
Got the deal i wanted!
Quick service, all-ways working to repair todays complicated vehicles. $$$$$
Had a lot of problems got overcharged 3000 for a vehicle thats falling apart but they are trying to fix problems I will repost if they fix all problems
The best
Okay place to get the car fixed
Great service
Great staff
Great deals
Chauvinistic bunch of @$$#&£€$. Went elsewhere and bought the same car for a lot less money too!
Excellent service