Different location, same great service. I will never not write great reviews for this establishment as long as they keep providing service to the extent of what I receive whenever I get a flat (which as it turns out is statistically improbable). So for my 6th trip to the tire folk in 4 years.... Different state, so I figured maybe I wouldnt be in their system or they might not want to honor a Michigan tire. But nope, scheduled an appt online, drove up, and they already had me pulled up. They checked the tire, determined it could be patched (first time for that), and fixed it right up for me. All in all it was around an hour on a busy day. Definitely do the reservations online. Payed for labor and I was on my way. Friendly staff, clean waiting area, and efficient service. Other than offering me a VIP card for how much business Ive given them, this place couldnt get much better. Thanks again DT!
Outstanding professional service, Manager Mike S. has a great team (Seth, Ryan, others). They took extreme care with mounting tires on high-end rims for my BMW, would highly recommended. They know their business well (performance tires, rims, offsets, etc.). Highly recommend. Prices very competitive.
The people were nice and helpful but I got a bad experience. I bought 2 tires and they put the new ones in the rear axle as supposed to and the “old ones” on the front. They did a great job with the new tires but when I enter the freeway my car was shaking a lot. The worse experience ever if you are driving with a baby. They were closed by the time I found out, but I went to another location by lemon grove, they were closing but they helped me anyways. They told me the “old ones” were not balanced when they moved them. It took them less than 10 min to fix it but It was the feeling of not being safe while driving with my baby that will make me never come back to this location.
Stopped by to get the tire pressure checked. He greeted my immediately and checked all four tires quickly. Great free service.
Great customer service from Mike and his team of professionals.. Had to special order some tires for an Audi Q7. Tires came in about 2 days later and I got a phone call letting me know it arrived. Once I arrived at the shop, his nascar mechanics were able to get me in and out in about 35 minutes with all 4 tires replaced. The best part was the price he was able to give me on the tires which were better than the local dealership and tire shops nearby.
Excellent service...got me hooked up with new wheels and tires on short notice..
I showed up 15 minutes before closing and Mike and team took care of me. End of the day, after a very long and hot day and they still stayed late to put the new tires on. Great customer service and thank you very much.
Daniel was professional, very helpful, and polite. He fixed my problem quickly and offered suggestions to avoid the issue in the future. Another one of your employees (don’t know his name) kept me waiting, while he had what appeared to be an extended personal conversation with another employee. He seemed to be avoiding waiting on me. I know someone else that had a similar experience with this employee. Management should check in and hold all their employees accountable.
Replaced 4 tires for my kia soul. When i picked it up i noticed 1 tire had bubbles on the side wall. Mentioned it to the guy and they replaced that tire again on the spot. Within 10 minutes or so they had another new tire replaced balanced and mounted back on the car and ready to go.Good fas service
Staff was helpful and friendly, ive been a customer for years and theyre always my first stop when looking for tires.
Had an appointment, Ryan C took care of my order, he was super friendly, and the tires were taken care quicker than estimated.
The day did not start off to a good start but, thanks to the team at the Mission Gorge Discount tire it got a lot better. Thank you for patching my tire and getting me back on the road. The entire staff was friendly and service was fast.
Still waiting for that TPS to turn off. Was told it would be automatically reset. Ummm, its been more that 2 weeks now. I am not car savvy but Ill continue to find a video to try to reset it.
Jeremy was very helpful and friendly with the entire process. We have multiple cars and I have been buying tires from Discount Tire for over 30 and have been pleased and have had the best experiences with the Mission Gorge Road store.
Quick service to rotate and balance my tires on a busy Saturday. Wait was less than the 45 minutes they estimated. Was able to connect to the free Wi-Fi and keep working while I was there.
Me and my boy just got into town and we had a leak that scared us coming across the desert and these guys could have sold me two tires and basically they repaired a valve at no charge integrity man the world needs a lot more of it. Good job guys!
I like coming to this location, the service reps are very polite and they are super quick with their service.
Excellent. Ordered tires online, called the store and Mike told me to come down. despite being really busy, Mike was able to get me in and out in a smooth, quick and socially distanced manner. Now Im enjoying the new tires...thanks Mike!
Ryan didn’t try to sell extra things I didn’t need. We decided to change two tires. Straightforward, professional and kind.
Had a slow leak, even though they were very busy they were professional and efficient. Fixed the leak and filled all the other tires up all for no charge. I definitely will buy my tires here in the future.
Discount Tire to the rescue!!First I think there was a technical glitch for online appointment setting on the website. It kept on saying my phone number was invalid. So I called, We do take walk ins, and so I did. Much to my surprise, I was greeted warmly by one of the salesman. I went for removal of two screws. Instead of hearing a long story, the associate check my paperwork and informed me the roadside protection covered the tire. It could not be repaired, so per the contact the tire was replaced, no questions asked. The work took approximately 20 minutes which included my free rotation. It take a lot to impress me, JOB WELL DONE GUYS!! I WAS IMPRESSED...
This Discount tire shop is excellent, Jeremy the polite well mannered customer support officer has provided me with excellent service, he is so helpful with great positive attitude and manners, he went beyond his comfort zone to provide me with information and helped me a lot in fixing my car, because of him i consider this place my go to place when i need new tires, they have professional well skilled hard workers crew and i encourage you to try it .
No better tire shop around. Showed up at 8am on Saturday with a possible leak in my rear tire. There was a ton of people in front of me but they got to my vehicle and had me out the door in under an hour. They found 2 nails in the tire, patched them up and sent me on my way after checking the rest of the tires.This was all FREE. Oh, and they didnt try to sell me 5 tires. Tyler is the go to man at this highly reputable establishment. They keep this level of expertise and amazing service up, Im never going anywhere else.
Wow! I am so impressed! I had a screw in my tire today, I drove in at 8:30 and they removed the screw for no charge. They did not try to overcharge or upsell me. They just took the screw out and said have a nice day. My tire was new. It was so refreshing. This is my second time going to Discount Tire in 6 months and they have made a lifelong client.
These guys are great. They matched a great price on an excellent tire. I brought some new tpms sensors and they installed them. Even though and installer forgot to install one, I called and they took care of me and were amazingly friendly about it. Service is everything and these guys were stellar!!!
Very helpful staff. Kind and professional
Terrible experience and life threatening tire they sent me home on. They were unable to swap my tires onto the new factory rims, OK. However when I requested they put my old tires back on they told me they lost 1 of my tires and broke a 2nd one (in the period of 1 hour), sent me home with a donut and a broken tire that had a bubble in it from their tire stripping machine. My tire was not like this when I dropped off the car, tire they sent me home with was life threatening to drive on. After a visit to this store I had to go out and buy 2 used tires JUST to get my car back on the road. Beware.
This is my favorite discount tire in SD!
Clean & professional looking shop. Good pricing on tires. Obviously it depends on what brand of tires you want. Remember you get what you pay for. I would definitely recommend this place
Fast service and always friendly came in for a rotation and they found a nail and fixed it in no time
I love this place. Every time I come here, they are fast, thorough, and courteous!
These guys took me in last minute on a Friday night when I found a screw in my tire. The staff is so kind, friendly, and extremely helpful. They took care of my car in such a timely manner as well. I definitely recommend their services. I will be a returning customer.
I love Discount Tire!!! Great prices, better service, and even faster turnaround time. I had an emergency incident on the freeway where part of my tire had delaminated and and flown off, exposing the steel belt, and it was losing pressure quickly. This location was closest to me, so I stopped in right away. Within seconds, I was greeted by Jeremy, who had a very reassuring and calming, pleasant demeanor. He quickly assessed the situation and told me lets go find the best tire for you, and Ill make sure its a great deal. Jeremy provided a few options and consulted me on the differences. Johnny was the technician, and he did a great job, quickly. I made sure to let Mike, the manager know the he has a great team and a great store. Overall, Im sure every tire shop sells tires, but this Discount Tire location has great deals and truly distinguished service. Thank you for turning my day around and helping me so quickly!
Very impressed with punctual and professional service start to finish.
Good service and friendly staff.
Friendly staff. All departments were great. Love this place.
Very helpful, knowledgeable and quick. They helped me patch a tire. I will be going back soon to buy a full set of new tires!
They helped me out. They will have a customer for life.
Excellent service! I happened to be in the area and went in to see if they could replace one of my all weather tires meant to preform in snow (I take lots of trips to Washington state). I was surprised they even had it. The rep was professional and helpful. The new tire was on within 2 hours. Faster than I expected for a busy Saturday.
They are the best! Needed my tire pressure checked and I was helped be a friendly Discount Tire representative who took care of me and got me on my way quickly. I highly recommend them for a your tire needs.
I am having my appointment at 2:15pmFor removing a nail.I go inside by my appointment.then thereThey tell me to go to event tire they don’t want to fixed it because I did not buy a tires from discount tire.They have bad serviceBad customer serviceDiscount tire by Santee ca 92071
They are the best discount tire!! I have got a tire replaced there at the best price. They have also patched a tire for free for me. This is the first place I think of when I need help with my tires.
I have depended on Discount Tire many times over the years all across the country while traveling for service & product. The consistency of experience at any location amazes me. The guys at this location were wonderful…even while dealing with The COVID environment. Daniel on the phone & Earl & Tristan on site represented Discount Tires high standards well & took great care of my vehicle. Thanks Guys!
Looking for just tires then this is the place to go. Great pricing & service.
Ive been coming to this discount tire for 3 years now, and they have never failed to be attentive, quick, and helpful.
I had a nail in my tire.. I was in and out in 20 min! The guys here always great!
Great customer service.
Been coming here for years. Always friendly and quick if you make an appointment.
Great place!
Had a long discussion about different tire sizes and the advantages and disadvantages, straight up told me paying extra for a slightly different tire wouldnt be worth it, told me to swing by whenever even though they had no appointments, and without an appointment got my in a bay almost immediately and changed my tires in 20 minutes. I dont usually write reviews for places but these guys earned it for sure, massive respect.
Fast and quick walk up appointment. Jeremy was super helpful and came right out to me to assist when they opened. I had a tire to repair and I was in and out in 10 minutes.
GREAT Service!!! I had low pressure in one of my tires and they found a nail in the side of one and replaced the tire with a new one for just $23. Since I purchased the tires there the rotation and balance was free! The staff are great too! I left my cell phone at the desk and the service technician stayed 30min after closing so I could return and get it. Thanks so much Daniel!!! Discount Tire is the best!
I wouldnt go anywhere else. This has been my go to tire company for many years. I trust discount, no hardcore sales people trying to get over.
Discount Tire has been hooking me since I had my 92 Integra, F150, Tundra, Eclipse, and Trailblazer...Thank you discount tire for your awesome prices and quick service
Honestly, there is no better place to get tires. I had a blowout, which was my own fault for letting the tire get as bad as it did. Came in, and decided I needed to just replace all four to be safe, they had me out the door with four new tires for an extremely good price in under 40 minutes, and that was with them being relatively busy as well. The customer service is fantastic. Their prices are wonderful. They really know how to take care of their customers.
Great price for good quality tire. Fast install and easy to go
Great experience. Had a screw only tire, they fixed it and sent me on my way no charge. Ill be getting my next tires there.
Super fast service today! Thanks gentlemen!
Incredible customer service. Love how respectful and honest they were. Ill never go anywhere else!
Always extremely helpful and fast.
Very fast, and nice customer service
Its a flagship tire store . Its very very expensive. WALLMART is cheaper. Yes they are fast to wait on you with tire sales, but if you need a hole in your tire fixed they will tell you to leave it, or to wait a few hours, like they have told me on many different occasions.They make it uneasy for you as possible so you leave and get it fixed else where. The waiting area OUTSIDE is gone, yes its gone no more chairs out side .I am aware we must practice social distancing and outside they had the space to do this so why take the chairs away and keep the ones inside. This makes no sense at all. And it was 96 degrees when I went so sitting outside would of been nice !! This is the one on Mission Gorge Rd. by Interstate 8 !!! Be Aware !!!
Very helpful and Courteous
I really appreciated discount tire for fixing my tire for free. I got a flat tire because of two nails, and I brought the car to Costco tire center. They said they were not able to fix it, and that I have to buy a new tire which they didn’t carry. Then I called Discount Tire to ask if they have the model of my tire. Francisco answered the call. He’s very thorough and asked a few questions about the car. Then instead of ordering the new tire for me, he suggested me to bring the car in so that they can take a look to see if it’s fixable. I am so glad I listened to him. They were very quick and friendly. They took out the nails, fixed my tire, and made sure the air pressure is balanced, then put the donut tire back in the trunk! The whole process was less than 1 hour. Thank you so much for the awesome service! I’ll for sure to come back if I have any issue with tires in future. Highly recommended!
Went in for tire rotation. Very attentive. Very polite. Very quick. Nothing but great service. 👍
I had my tire pressure sensors replaced and they did it for an affordable price and super fast. Good customer service, would definitely visit again.
I was impressed by the /excellent/ service here compared to /pretty good/ service at other Discount Tire locations. I was first helped by Fausto, who was extremely friendly, compassionate, and helpful.I arrived in the early afternoon on a Thursday with a sidewall bubble on one tire and another tire completely flat. I had my car back within twenty minutes.
Needed air my 2 local gas stations failed me....discount came threw!! Thank you gentlemen!!
Helped a lot to ease my concern about the shape of my tires
Very friendly and professional staff, and their work effort is above reproach....
Probably won’t bring back a manual car to this location after watching one of the staff members almost smash my rear bumper into the curb. Other that this the service was quick but left me with an uneasy feeling like if I didn’t tell the guy to hop out and stop grinding the gears on my car it could’ve been really bad. Thankfully one person in the shop knew what a manual transmission was. Thank you for not crashing my car ginger guy! You deserve a raise 🙏
Really nice employees. Good prices. Fast service.
Awesome service. Much quicker than I expected
I just came here to get some wheel locks off. They did it nice and fast. Busy place so highly recommend you get there early as you can! There was a line of 10 people before they even opened so keep that in mind, which also goes to the fact they do good work people are lined up. Felt like fair pricing and staff was all nice
Customer service was great only problem I have I went to pick up two rims one of them was brand new The other was damaged theyre checking on another one in another area theyll either FedEx it today or Ill have to pick it up and if I do I will wait and see what they do for me
Fast, efficient..right price.
This company is great on all levels. If you get a nail in your tire. They will patch it for you. Free. Thank you for such great service.
Ive been going to discount tire since I could drive. These guys are always hospitable, knowledgeable, and fairly priced. They will also price match exact tires.
They always take my chrome valve stem caps and put on plastic ones. Always.
Fast and professional service.
Came in to get a tire patched. Was in and out super quick. They were very professional. Will return.
Their customer service is on another level.. Fernando is great, helpful and easy to work with. There was a mix up on the web order and their inventory but he offered solutions and was simply easy to work with.Sean the manager was great as well! Very quick to make a decision and keep the whole process easy! Thank you guys again this is our 2nd time using you and we will be back to this location!
Jeremy was GREAT! Awesome customer Service and patient with me and all my questions. Got me the Best Deal! Been coming for years, 5 cars later and Ill always come here.
Great service.
Very efficient shop. Went in after a screw ended up in my tired and it took them 20min to fix and for free. Excellent service by Joe, he greeted me as soon as I arrived and got right to work. Definitely will go back when I need to replace tires.
Always friendly, prompt, and do great work. Nail in tire repair and balance/rotation at same time. Could not be easier!
Crowded with cars when I went but the staff was courteous and calm. Did a great job protecting my alloy rims when replacing my tire. No scratches or gouges.
Great place to go get tires great service outstanding people work there cant wait to go back
The service is welcoming and they make appts so you dont have to wait long at all. Their warranty is excellent & their customer service is really great. I loved working with Jessica & the gentleman who worked on my car brought me the keys and we shook hands. For my money, they cant be beat.! Im a first timer but wont go anywhere else for my tire needs. I would recommend them to everyone.
Ask for Mike, the manager. Best customer service Ive ever experienced in the car service industry. Been going here for nearly 15 years.
Went in to have my tire pressure checked because my warning light went on. Jeremy was very helpful and checked all my tires. Turned out everything was okay! Every time I have come in for service I have been treated very well and the service has been quick. All the staff I have dealt with have been really nice and honest! Would definitely recommend going here if you need tires or help with any tire issues.
Very helpful! My tire light came on. I went in and Juan checked the pressure, made adjustments, and checked the sensors. Whole team is very professional and the place has always had good customer service.
I came into discount tires here. I made an appointment for 10. This gal, Tiffanie like a ninja running around making sure all customers are happy. Letting them know an eta on their vehicle. I have 11:30 Appointment w client and I don’t have a lot of time but she made sure that I was taken care of and also updated me on status. What a lucky company and location to have this gal working her. Don’t lose her, she’s a gem. Best experience here, EVER!
Great service!
It is always nice to go there. Everybody is always very helpful and friendly.
Great customer service!!!
I just dont get why anyone would by a tire anywhere else. The service is always so great, and yet the prices are always the lowest (The sign next door at Evans Tires that says we beat discount is 100% BS). Discount even beats Costco on price. And it beats the F out of Evans and anyone else from head to toe.Ive been had dealings with probably about 10 of the locations over the years. This store is typical Discount Tire - customer service above all else. This last stop was my third at this location. I lease cars for a year at a time now, and no longer buy tires for myself. I do buy tires for my kids regularly.Yesterday, I stopped in to have a new tire fixed. Not a new tire I bought from Discount, but one on a relatively new car. I wasnt asked if I bought the tire there, and they did not know me from previous business I had done with Discount. They fixed my tire for free, checked and adjusted the tire pressure in the other three, and had me on my way in 30 minutes. Why? Because thats what Discount Tire does. No upsell, no pitch, just a smile and when I asked why it was free, the response was we cant have people driving on dangerous tires :)So two messages:1) Youre crazy if you buy tires anywhere else. Costco somewhat excepted, but you wont get this kind of service. That only applies to tires btw, Costco rocks.2) FY Evans Tires. There is no measurable value you beat Discount at anything. Not even price, which is the insinuation. But you did rip my son off one time very cleverly!
Employees are always welcoming and helpful.