user
Freedom Boat Club of San Diego
2630 Ingraham St, San Diego, CA 92109, United States
Appearance
Freedom Boat Club of San Diego
Comments
Jo
Review №1

What a fantastic club! Located right in front of the Sheraton Hotel, this FBC location checked all the right boxes. The staff was super knowledgeable and communicated with us days before arriving. The dock staff was even texting me weather updates while we were flying in, so we could alter our “float plan.” There is a little party store at the top of the dock with ice and a deli. That location is reviewed elsewhere. Called the dock and the staff greeted us at the top of the stairs. We were escorted to the boat, a 23’ Key West center counsel with a 200hp Yamaha. The staff ensured we had everything, and even had a small safety briefing. We set off to in San Diego Bay and loved it. We docked for lunch at Coronado Ferry Pier and we even saw the Navy Seals training. There was a ton of Navy activity with ships, helicopters, fighter jets, and more! We took a 24 up to FBC Mission Bay. The staff was excellent and so helpful. We will be back!!!

Ma
Review №2

Hey, Bryan. Captian Joe (and all crew) are awesome. They are some of the most responsive people and I have been continuously blown away by their gratitude and customer service. Captian Joe has responded to ALL my communication within 5-10 minutes. Your long, but very lackluster soliloquy is not a review Bryan. What you regurgitated, sir, was just a sloppy mess of your subjective recollection of events (which was clearly biased). In my roughly 1-week of membership, I have had multiple last minute requests and they have accommodated each time. For those who can see beyond that poor review left by Brian - this is a club. The crew at FBC (and the owners) are not your personal assistants. They do not cater to your every need, because this isn’t about you. This is about the club and everybody within the the club. Captian Joe honestly has more pressing things to worry about then you crying about having to wait. Things like purchasing more boats, trying to grow the club, and things that serve the members of the club to make our experience better. Not to mention, I feel like that previous review pertaining to Captian Joe and crew is blown out of proportion. To anyone else, FBC is a fantastic place and you’ll love it. The dock staff, literally run around all day and bust their tail. If a crew member is not available they will call, text, or email you very quickly. If you’re going to be super needy, whine, or complain because “your” needs are not met, then you should avoid a social club. If you want to join an amazing club with amazing members and an environment where both the owners (and crew) are easily accessible on a daily basis...then FBC is for you.

Ad
Review №3

Great boat club. Highly recommend joining.

Ro
Review №4

What makes Freedom Boat Club of San Diego so special is the staff. They are always super nice and they seem to magically appear anytime you need their help.

Mi
Review №5

Tell lies to get you to sign up! Was promised boundary was 50 miles from club and now you can’t go south of Coronado islands. That’s where all the tuna are . They just want your deposit and promise you will be able to get out on boats whenever you want, however they sign up new members and wait to order new boats so it’s impossible to get out. Pontoon boats in the summer are booked out 2 months but they will lie about there availability. The owner Dan guaranteed the boundary was 50 miles and multiple member posted pictures and location on the fb page and nobody cared now the club is getting so big they want members to leave but they keep the deposit . So they changed the boundary to knowhere south of Coronado island . It used to be a legit club now it’s just a business that wants to make as much money as possible and gives 0 F’s about he members.

Vo
Review №6

Freedom Boat Club moved around the corner. Great service great boats

Ri
Review №7

I recently joined FREEDOM boat club to escape my business being locked down and almost instantly regret it. My FIRST reservation was yesterday and I couldnt get the boat I wanted so I settled. However I was greeted OUTSIDE ON THE DOCK by an employee with a HANDKERCHIEF on her face DEMANDING I WEAR A MASK ON THE DOCK. NEEDLES TO SAY I WAS TURNED AWAY AND REFUSED A BOAT....THIS IS NOT FREEDOM IN ANY SENSE OF THE WORD. AND CERTAINLY NOT WHEN IM PAYING FOR IT.

Br
Review №8

Mr Hasbrouck. I’m contacting you about my family’s experience yesterday with FBC and Captain Joe. We scheduled an appointment at 2pm and arrived 10 minutes early. I made Captain Joe aware of our arrival by texting. When he didn’t show up I walked into your office and had difficulty getting anyone attention until I walked all the way in and had to interrupt some casual conversation between a few employees including Joe. He said he was running late and would join us in 5 minutes. 10 minutes later nothing and when I asked another staff member to let him know we were still waiting, they said he would be an additional 15-20 minutes. So we left. Then Joe comes walking out to parking lot as we are getting in the car and provides some incoherent story about not being able to leave a bank transaction and then shoved a brochure in my hands and says to let him know if we change our mind. Then he texts me and I call him back which lead to more incoherent excuses and I’m quite sure a few lies. My family couldn’t have felt less well treated by Joe. We were extremely excited about learning about your service and to say our experience was a disappointment is an understatement. Furthermore our trust of your company is gone and while I almost never make online reviews, I feel compelled to let people know about Captain Joe. Hopefully he doesn’t reflect the rest of your company but I can’t imagine this is the first complaint about him.

Ba
Review №9

Absolutely fantastic weekend with the family on the boat. The Freedom boat club is awesome and they were so helpful. Everything is taken care of for you and you are free to enjoy the day with your family.Special Mention to DrewI want to make a special mention of Drew, one of the team members at Freedom Boat Club. He was excellent. He helped us with our gear and with getting the boat out. He is a top quality guy and another shining star for the Freedom Boat Club. Thank you Drew!Barry Levine

Ad
Review №10

Best Club you could ever join if you live in the San Diego area and like being out on the water! About 10 times more convenient than owning a boat and WAY less expensive! Plus you have access to every boat you could ever imagine for less cost than owning just one boat. So glad I signed up for this club, its a no-brainer.

Ta
Review №11

Best decision. Love boating and walking away. No more cleaning boats late at night. Easy way to boat.

Ma
Review №12

While I was very happy with the club at the start, the maintenance issuesruined it for me. I left after less than a year.Out of my 10-12 outings, 5 times I had problems that made the fishingsubpar. The biggest issue was a trip I planned that my brother andhis sons planned with me for weeks. When we finally got on the boatto go offshore, the Simrad GPS/Fishfinder unit was down. Wetried with the dock crew and calls to their guru to get it to work, butafter almost an hour and a half, no luck.They offered me a smaller center console, but with 5 of us, it would havebeen difficult.I had 2 bait pumps go out within 3 hours of getting bait, so couldnt fishfor the YFT boils. One Cobia had the larger bait tank in-op, and the smallertank held a quarter scoop. One KeyWest didnt have a working VHF, soI didnt go offshore.I never got a comp or an adjustment on my fees to make it up.If its your boat, youll work all night to fix these issues, butFBC didnt.

La
Review №13

All they care about is their money they don’t care about the club members

jo
Review №14

This has got to be the best boat club in the U.S. Took a boat out of Huntington Beach yesterday. Went about 8 miles up the coast and checked out the Queen Mary, then tied up and hung around town. Another great day with the Freedom Boat Club. Those belonging to FBC San Diego should check out FBC Huntington Beach for a day.

Jo
Review №15

Best boat cub going. Incredible boats & staff!!!

ji
Review №16

I have been a member for almost two years in san diego .........i am retired and spend as much time as i can with FBC. They are great and recomend them to everybody. Do youself a favor and enjoy your life with FBC.

si
Review №17

Super

Information
38 Photos
17 Comments
4.1 Rating
  • Address:2630 Ingraham St, San Diego, CA 92109, United States
  • Site:http://freedomboatclub.com/
  • Phone:+1 888-781-7363
Categories
  • Boat dealer
  • Boat club
  • Boat ramp
  • Boat rental service
  • Boat repair shop
  • Boating instructor
Working hours
  • Monday:7AM–8PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:7AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Membership required:Yes
Similar organizations