We set up an appointment for a set of two diesels, 3 weeks in advance. I told them we had a one to two week window to get this done and needed to be sure to arrange this. After several calls and messages left, I had no replies. Today I finally got through to be told they couldnt fit me in. A total let down. All they had to do was let me know in advance so I could set something up with another more dependable company. I am disgusted. Dont waste your time with this company.
Called 2 times to schedule a valve adjustment on my Twin Cats in my boat. First time said he could be there in two weeks we’ll 2 month went by no show no call. I figured maybe they got busy and forgot. So I called again to set up a appointment. Erne told me he could be out there on Wednesday. Well once again no call no show. I don’t think Dependable Marine is very dependable at all. I am a fanatic when it comes to maintenance on my boats and spend 10s of thousand every year on them. I would have been a regular customer since I live in Vegas and don’t have the time to service them myself. But I guess they don’t need new customers. Don’t wast your time calling this company they do not follow though with what they say they will do.
Ernie and Matt are the best in the business!
These guys are pillars in the San Diego yacht care community. Good team, excellent service.