Working with Advanced Office has been one of the best experiences Ive ever had when working with an office equipment vendor. The team, especially Jean-Louis, is incredibly responsive (within minutes) and is willing to go on-site to help users with printer issues. Really top notch service and support. The team is even able to help us with printers in our other offices by partnering with great vendors in each office region, which helps us maintain a single point of contact despite our multiple geographies.

Advanced Office provides outstanding service and has been a difference maker for our company. Worth every penny! Having previously experienced sub-par service from other copier providers, we are extremely pleased to be working for years now with Advanced Office in San Diego. Ask for Jean Louis !

Bill Steinecke was a great help with finding our company a new printer, we are very happy with the printer and the service that Advanced Office provides.

I was moving my office and needed a new all-in-one. I had been with another company for about 15 years. The company (that will remain nameless) pretty much abandoned me about 8 years into our relationship. I had a Xerox product but our needs have changed so I reached out to Advanced Office and Bill set me up with a fantastic Ricoh machine. Installation was prompt and easy and Tony and his colleagues did a great job. They even arranged to haul away our old Xerox machine. My experience with Advanced Office was excellent! Definitely recommend!

Bill Steinecke has been a great help while we went through the processes of finding the right copier for our organization and support through moving to our new location. Thank you, Bill.Chris D ThibodeauDirector of Finance, White Horse, Inc.

Advanced Office San Diego is great. They have supplied us with and serviced our office equipment for many years (at least 15), without a glitch! Our small business was hit hard with COVID-19 as we are event coordinators. We recently moved our office into storage and are now working from home. With 3 months left on our copier lease, Advanced office went WAY beyond the call of duty and, on a Sunday, informed us that they would store our machine for the 3 months remaining AND ship it back to the leasing company FREE of charge to us!! What a Blessing! This is saving us money during really tough times. What more can I say. They ROCK!

I have worked with Advanced Office for over 5 years now at 3 different companies. Our consultant, Jean-Louis, is an amazing person to work with. He continuously provides incredible service and support. Not to mention the outstanding technical support the Advanced Office tech support team provides when we run into any issues. We are extremely proud to be partnered with Advanced Office for our printing needs.

We just signed on for another 5 years with Advanced Office because they consistently provide excellent customer service. Their support techs stop by without being called to check on things and proactively resolve problems. They provide high quality, high output printers and keep them running!

By far the most outstanding service team we work with. The service Manager Doug is not only friendly and knowledgeable but so is his entire team. They are always more than willing to explain in detail what the issues may be and when they issue is user error they are willing to provide on the spot training. We have been purchasing Ricohs from Advanced Office since 2011 and they have never let me down. When I have to field multiple proposals for equipment replacements I always throw my support behind Advance. The Sales team is terrific as well. I highly recommend reaching out to Advanced and giving them your business, you will not regret it.

Jean-Louis has been amazing to work with! He is just the kindest person and is very prompt with getting back to us when we have a question. I would definitely recommend the Advance Office team to anyone!

Ive been working with this place for a few years and Ive been very happy with their level of customer support. Im probably among their smallest clients, but Im treated as if I was a large company. Definitely recommend.

Just moved to San Diego and started a new office. The Advance Office team was great from start to finish. They were professional, quick to respond and execute everything needed and helped with any and all questions through the whole process. Great to work with and I recommend working with them.

We have used Advanced Office for many years and love the copier service they provide. They are professional, timely and always able to resolve any copier issues.

Wow, Wow, Wow! Advanced Office San Diego, thank you!These people are fantastic, and so helpful!The Sales and Service Staff, specifically Bill Steinecke & Doug Pham, are unbelievable! These guys really know what they are doing and truly spend the time to ensure everything runs smoothly and easily. Can not thank these guys enough! You can buy a copier anywhere, but what you get from Advanced Office San Diego is what your truly paying for. The customer service is unparalleled. The support and help these folks offer is something you wont find anywhere else. Friendly, helpful, and easy to understand. As well, they get here so fast!!! Anyway, these people are rockstars, thank you so much Bill, Doug, and the Advanced Office San Diego Staff. Cheers Yall!

Jean-Louis Montealegue has been working with my company for over 10 years and helped me get out of a terrible agreement with a different company. Not only is he thorough, he is ethical and truly cares about all his clients. Ill go whichever company Jean-Louis moves to. Advanced Office is very lucky to have him!

We have two Ricoh copiers. The service techs I mainly deal with are Doug and Tony and they are great. They figure out the problem right away and get me back and operational with a minimum of down time. The cost is also very reasonable and would highly recommend!

Advanced Office took time to understand our printing needs and then addressed them quickly. We found them to be very responsive.

We are more than pleased with Advanced Office. We have two locations, with five divisions each and print a great deal of reports. Recently, we had an issue and reported to the Digital System Specialist in our area, Mr. David Dufort. What was the most impressive thing, he did not just look at that one issue, he was determined to get to the bottom of it, as well as look at our whole operation to see what our business needed to run more efficiently. Mr. Dufort brought on Mr. Bill Steinecke, Sales Manager and provided even more support and solutions, which resulted in us saving money. We were already happy with the quick technical support Mr. Tony and Mr. Doug Pham provided to us, and to see that this was the same type of impeccable service with their Sales Team as well as their System Specialists, was a huge bonus. This team provides us consistency, and this is what our business needs. THANK YOU ADVANCED OFFICE! THANK YOU DAVID, BILL, DOUG AND TONY! - San Diego & North County Creel Industries

Have renewed copier contracts multiple times since 2000. Have been with Ricoh for several renewals, then with an authorized service provider for the past 5 years. This year I needed to renew another contract and dealt with multiple vendors and brands. One of these was Advanced Office who represents Ricoh products primarily, so there was no need to sell me on the reliability and quality of Ricoh copiers. What I had to be convinced of was the quality of service after the sale and the quality of staff who will service our copiers. If you decide to go with Advanced Office, you can count on a very professional and honest staff from the sales team to the field service agents. I am glad I made a switch to Advanced Office and look forward to many years of a great experience with these people!

Weve been leasing two printers from Advanced Office for just over a year and have been very happy with their quick service and support. I can highly recommend them.

Great company to work with. Always very responsive and good pricing.