Great staff and excellent coffee.Their banana nut muffin is to die for. One of mine was partial dough in the center and it was the most amazing thing I ever ate.They have wifi here too which was helpful in finishing my homework.Thanks guys!
This is a great shop. They serve fresh sandwiches and have a great selection of coffees and teas. I ordered the creme brulee coffee and the tropical passion ice tea. Both were great. I especially liked the tea. I also tried the avocado toast. It was very tasty. Matt was very helpful in assisting me with choosing what to get. Next visit I would like to try the cooling coconut lime. The shop was a bit crowded, however service was quick. Dine in is available and no mask required.
I was working right by the coffee shop went in truly enjoy their coffee side to have two cups while I was there atmosphere is very nice very friendly all workers were very friendly great jobs Norwalk Raider out
Great coffee! Subscription Bit of a let down. Even tho there is no option when you subscribe, Choose monthly! Not every 4 weeks or else youll get the same coffee 2 months in a row! ??? Confusing! Guess its my fault for not choosing an option thats not available! Should be explained better! Dont think people sign up for a monthly subscription to get the same thing over and over. Cancelled my subscription. Get it together! Not impressed at all! BAck to driving all the way over there and buying in person! At least ill get something i want, for the same price more a less! Waited over a week for there bag, same old bag as last month. Now i have to go buy another bag, thats different, probably not from klatch. kind of far for me!
Ate there for lunch one day. Very good food. Interesting menu. It was recommended to us by some of the locals. Would definitely go back. For those who care, Also, they shot a scene from :The Garden of Good and Evil there.
Great food and good prices, very clean and nice customer service always smiling faces.
I literally just took one sip right now, holy coffee itβs delicious. I have never google reviewed until now..
Best Coffee around. Excellent and friendly service.
The entire staff and management is SUPER FRIENDLY. I look forward to coming here for my coffee cravings. Plus the breakfast sandwiches are awesome. Tip: for those who call ahead, YOU STILL HAVE TO WAIT IN LINE TO PAY LIKE EVERYONE ELSE. Or get the app and pay ahead.
Best white mocha latte ever !! It almost has a marshmallowy taste to it but without being overly sweet - with or without whip cream, you cant go wrong. They have cold drinks as well including delish cappuccino shakes, and plenty of food items to choose from - pastries and muffins as well as a wide selection of sandwiches.Theyve recently remodeled inside and the place looks bright and welcoming. All of the staff are, without exception,friendly and helpful. By your 2nd or 3rd visit, they will know you by name - thats how attentive they are to their customers.
We came here because of frequent friend recommendations. The food is very good and I saw other things that came of the kitchen that would make me come back here. It is nothing spectacular but a very old building and nice people. Up until I read the reviews I had no idea that it was in the book The Garden of Good and Evil.
Great vibes here and awesome customer service! I love buying their coffee beans for our cold brew making at home. I am happy to share what we have tried since you kindly asked!
If you care about good coffee, this is the place to go in San Dimas! Excellent beans, roast and soft velvet foam.
They serve good coffee and amazing breakfast!
Unacceptable that you donβt take cash and your rely only on technology. Your store was offline and not working . I offered to pay cash and was turned away. 100% bad for business and extremely unhappy. You need to teach your employees how to properly handle these situations when they arise, and not turn people away due to technical complications.
Waited forever to be helped because the cashier kept answering the phone and doing other things. Ordered two hot coffees and a muffin. Got the muffin first. When I stood there after getting the muffin they asked Are you waiting for drinks? Yes, actually, I am. I ordered a small hot coffee black and a large hot coffee with cashew milk. Couple minutes later they call me over to get my coffees. I grab them and leave quickly because Im already in a hurry because the took forever. Get in my car, drive away, jump on the freeway, take a sip.Cold coffee. Not kinda hot, not lukewarm, cold. Both of them. Cold coffee. In hot coffee cups.Awesome. Good job. Good effort Klatch Coffee. Never getting another cent from me again.
Love their traditional macchiato
Sandwiches are good and their seasonal drinks are fun.
Best coffee period. Nothing better.
Genuinely the best coffee Iβve ever had. I live in Arizona and Iβve taken turnaround trips just for this coffee
Just moved to San Dumas and I am here every time I get a day off. Friendly staff and delicious coffee. There espresso tastes so pure, great cocoa flavor and just a great atmosphere. Cant wait to drink inside the establishment when things open up!
The taste of our oatmilk coffee lattes are just right. So we keep coming. BTW, were picky coffee drinkers π
Yea was okay. Very disappointed that they only have two connection outlets despite having many tables. Had to leave because I had nowhere to charge my laptop
BE WARNED - ONCE YOU GET HOOKED ON KLATCH, YOUR BANK ACCOUNT WILL SUFFER.This review is for their coffee, specifically.Its over for me. I now own a 5lb bag of Crazy Goat and guzzle coffee non stop. I look forward to mornings so I can brew my Klatch Coffee. I dream of all the other roasts I havent tried yet. I follow their Facebook page and look forward to their emails.I was a Stumptown girl but now Im a KlatchManiac.Delicious, best of breed, worth every cent.Ive only been to this location once, after my partner brought home some Klatch (I live all the way in Burbank). This was during the pandemic - they were clean, abiding by the rules, and had amazing coffee. I bought a few bags of different roasts, tried them, and ended up ordering the 5 lb bag (which is now half empty).You have been warned. Best coffee around. Ethically sourced, Fair Trade, Delicious, amazing.
Easily the best coffee shop in the area.
Got a ice cold Brew with heavy cream and it was horrible little to no coffee had to toss this and go get another coffee at Starbucks.
Amazing coffee every time, the kind that keeps you going all day with no crash. Starbucks has nothing on you.
Phenomenal Americano, great and kind service. I love klatch for all my coffee needs. Always a good idea to pick up some beans to take home and enjoy.
Cinnamon twist, heated up, made my day! Also, I had forgotten how much better Klatch coffee is than what I brew at home.
This is such a popular place and quite popular with a locals. Watching them make coffee is fun with a little machine.But the coffee that comes out is kind of mediocre. Noisy is heck in there. Would not be the first place I would go to again.
Great service, and excellent coffee and snacks as always.This is the closest Klatch to home. After coming here countless times, every visit has been amazing.
Pretty clean place
Hands down the best coffee ever. Worth the drive every time and I live in West LA.
So good we stop twice there. Once up from and again back down. I also tried a panini on menu very delicious
I decided not to go to klatch anymore. Ive had too many unpleasant experiences in the last couple years. Their attitudes are not sincere. Not warm, patient, or friendly. I see most are fake. And not accommodating.
Klatch Coffee House was my favorite cafΓ© nearby my home but they just lost a customer. I had been coming here for several years because of their coffee. One of the best aspects of this place is the quality of the espresso in their lattes. Another cafΓ© I use to visit actually uses their coffee grains.I choose to come this location because of the relaxing atmosphere, especially when I drop off my motherβs car nearby to get serviced. The last time I came here, I stayed there for several hours while waiting for my motherβs car. I patronized Klatch by purchasing several beverages and food. The owner of the shop where my motherβs car was being serviced then picked me up upon completing his job. Today was supposed to be another day like that one. The only exception was that I had to sit outside due to health department regulations. So I was prepared to sit outside while I waited for my motherβs car. After I placed my order inside, I asked the kind employee who took my order if I could charge my laptopβs battery if I needed to since I was going to be outside. Other places have allowed me to simply charge my laptop while I waited outside. The kind employee asked a manager if they could allow me but he immediately said no. The manager was rather rude and unkind. He never had the common courtesy to address me personally or explain why he couldnβt allow me to charge my laptop while I waited outside. I donβt know his name but I can only describe him as Black, athletic and tall. Managers like that are a disservice to businesses, especially ones that interact with customers face to face.I arrived there with two bags and a sweater. One of the bags was quite heavy. I had to be there all day but because I knew that I had to charge my laptopβs battery, I couldnβt just sit there for hours doing nothing. I am my motherβs caregiver, so I take her car to the mechanic as needed and wait at this cafΓ© while they service her car. As I mentioned above, the owner then picks me up after he completes his job.But I had to cancel my order today because as I told the kind employee, I canβt just sit around doing nothing. I also need to be productive and use my computer. I had to make the tough decision to walk to another place far away. I donβt mind walking but carrying two bags (one which is quite heavy) is very difficult. I also have health problems, so today was especially difficult and taxing on my body. Wearing a mask is difficult enough because of my asthmatic condition.I walked for about 1 mile to another location. It was actually good that I walked but it was unnecessary just to find another place that would allow me to charge my laptop. I was finally able to use my computer, relax, and eat like I needed.Employeesβ attitudes reflect a businessβs or companyβs values, and their actions will have unintended consequences. Klatch is no exception. Unfortunately, a company or business can acquire a bad reputation because of one incident. The manager that was there around 9:30-10 AM today, 10/21/20, had that unfortunate effect on Klatch. His actions were egregious and he should be held accountable. Maybe he doesnβt understand that kindness and an attitude of service toward customers are paramount to any business. The next competitor will acquire that customer and businesses like Klatch will lose out in many ways as a result. Klatch should do a better job of screening and scrutinizing their employees, especially their managers.
Ive been coming here for years. The staff is incredibly friendly and helpful. They recently just remodeled and the store looks fabulous. Its always crowded with students and business meetings because this is a hot spot. Outdoor seating and indoor couches are great. My favorite drink is the patio special. Their menu is very unique and delicious.
I was disappointed because it took over an hour for me to receive my order. I called to inquire why the wait was delayed though it showed driver was on her way. I was put on hold (which was fine) the first time, then call was disconnected. I called a second time and probably accidentally hung up on; then I called back more than a few times and kept getting a busy signal. I wanted to cancel the order but was unable to. By the time my avocado toast got to me, it was a bit soggy. I ate it because I was hungry. Klatch has always been a 5 star, but not today.
First timer, very slow service, Im sure the coffees are great and the food smelled awesome, step it up team.
Great drinks Great atmosphere
Best fresh coffee..
Okay, great coffee, nice atmosphere to hang out. I always like to support smaller local business in my town. However the reason, I am only giving them 3 star is because there service is very very very slow. Slow doesnt justify how slow there service is. It doesnt matter if you go in if no one is in line or if there is a line, it still takes them at least 15-20 minutes to get an order ready. Even if the order is just a plain muffin and a cup regular coffee. I just recently started a new job and can no longer wait in very slow line to just get a cup of coffee. Also I think just a coffee is way over priced. I think they really need to do a training especially with starting with the managers how to work better and multi-task. At times I feel like no one there really cares about giving great customer service. At times I have been there and no one is in line and still I see them wiping things and putting away or even communicating with each other, while I am just standing and staring at the walls and feels like forever and then someone comes to take and order, customer service should be first, or hire more people, I mean the coffee is pretty expensive. Unless I have an hour to kill, I will no longer be getting my coffee here. Sorry guys.
If you like sour coffee this is your place!!
Cold brew is AMAZING! Also the best fresh baked muffins in town. Cant beat their flat whites either!
Great little craft coffee shop with a friendly and knowledgeable staff. Pour over was very good, took the recommendation of the barista. Super interesting items on the seasonal menu (next time!), and bakery items looked delicious too (didnt have one this time because I had just eaten, but the bread pudding was calling my name). Cant wait to come back next time we are in town!
The best coffee shop experience you will ever have. Period. From their always friendly staff, (that greet you from the moment you open the door) to their wide variety of coffee (all which taste amazing) this place has something for all coffee drinkers. Their patio special is one of a kind, I cant even begin to explain the experience you have while drinking it and my favorite is always the cold brew, which at $3.50 for a large, its just mind boggling the quality of drink you get for that price. They also have a large selection of beans and many of which have won awards internationally. This place is a must for anyone that likes coffee. Oh and they also have food too, all which taste great as well
The best coffee and bean selection ever! Ive moved all over the country, currently living near Seattle and I still make sure to hit them up every time Im in the area for a latte and to stock up on beans. Highly recommend!
Good coffee flavors. Innovative flavors. Only a 4 port outlet for laptops. Decent pricing for good drinks. Staff is nice.
I rarely do this, but wanted to communicate respectfully that the Klatch To-Go food service is consistently terrible, with little apology for their disrespectfully late ready times. I work for an organization that loves to order from there, but the Klatch have over-promised and under-delivered the last three times, of which we have been gracious enough to keep going back. We called in at 8:50am, and the manager said theyd have our order of three sandwiches and three salads done in 20 minutes. We knew from past experience that that means I should be there for pick up not at 9:10am, but 9:45am. So I did. I showed up already late at 9:45am. They had not even completed the salads. I walked out of The Klatch at 10:28 with my order! OVER AN HOUR past what they had deemed the ready pick up time! I rarely do this, but decided to kindly make the manager aware that I had been waiting for 45 minutes for three salads to be made, when our original time to pick it up was even earlier and she replied, well, we had a rush and it would be best to order the night before for large orders - Not acceptable. We just paid $75 for this and thats not worth our time or money. Sorry, Klatch. We will no longer be giving you our business.
Cashier was nice and helpful. I ordered a hot Mexican Mocha and an iced Mexican Mocha. Both were quite delicious. Didnt have to wait long for drinks. We visited on a Monday afternoon. Good atmosphere overall.
First things you notice is HOW AMAZING THIS PLACE SMELLS! Next youll see how light and bright it is, clean, with a touch of art. If you order anything from the patio special to the blood orange drink, you will not be disappointed. Staff is vibrant and excited. Go get your caffeine on today!
Hands down the best coffee shop period. We are talking about the quality of the product. To the logical people of the world, this is the spot. If you want to spend the same amount of money at Starbucks, enjoy poor quality. Starbucks youre buying an experience. With Klatch youre buying quality product.
Delicious fresh brewed coffee. Sandwiches are made fresh and are small but very tasty. Blended drinks are delicious and satisfying. Espresso is flavorful and strong. Free wifi and comfortable seats and couches make for a relaxing atmosphere to enjoy your coffee and food. Pastries and coffee cake are fresh and delicious. Get your coffee in a ceramic mug and enjoy it.
Great customer service!
The staff are friendly & nice. The espresso is excellent--strong, smooth, rich, and not harsh. The chai, BLT w/avocado, & Favorite breakfast sandwich are all tasty.Since remodeling, this store is really noisy (hard to hear anyone), so you may want to sit outside.
First time to a klatch coffee shop. Lovely coffee, good roast. Ive been to other local shops that server klatch, Im glad to see them opening a shop in their own name.
Terrible customer service at this location! Im going to start making the drive to rancho.
Only swung by for coffee on my way to Riverside. Bought a latte and it wasnt burnt. Automatic 4 stars. And it was a good latte, too, so bigger plus. But if youre looking for a more intimate spot - somewhere romantic or relaxed - this place isnt your best bet.
I love coming here. The coffee is always so good.
Customer service was awesome, really helped my friend try something new. Asked a few questions about preferences and made a recommendation. It was super yummy
Love this coffee shop. The best coffee in the area!! Never taste burnt or over roasted, always smooth and delicious. They have an excellent seasonal selection of drinks as well. The environment is perfect to relax and talk, or get some work done. Staff is always friendly too.
By far the best coffee around these parts. If youre a fan of cold brew, their brew on tap is super tasty. Its chocolatey, nutty and of course hella smooth.
This is where we buy all of our espresso beans! They also make the best baked items and lattes (including some unique ones)! Love the staff!
What a great place! Has amazing coffee, one of the best scones Ive ever had anywhere. And they have some great customer service.
My favorite place to pick up beans! They have plenty of roasts and regions to choose from. Ive never been disappointed. The hand crafted drinks are also delicious and the staff is always nice and happy to answer questions.
Delicious coffee, clean establishment, and friendly professional staff.
Seriously some of the best coffee. They have so many unique flavors and all their coffee is very high quality. I love coming here when Im in town. Great little coffee shop.
So much better than Starbucks. Staff is nicer and their coffee and food are much better. Definitely a place to go for good coffee
Call 15minutes before I walk in I wait in line for 10 minutes get to the front they have not even started my order Their service is horrible just because youve got a lot of employee saying Hi does not make your service right And your coffee is not even all that Deathly would never come back
Klatch has some of the best, if not the best, coffee I have tried. If your in the San Dimas area, and want some really great coffee, you need to pull into Klatch and try some!
Best iced vanilla latte around!
The staff here is great. Food is delicious. Be patient when you go there, not a place for a quick in and out.
Nice place with good coffee. Sit in the sun after shopping and enjoy a drink. Cookies are good too!
Bought an ice brew coffee and friend got a ice latte. It was OK, Ive had better at Starbucks and at home. The cold brew coffee had a bitter almost herbal taste to it as if it sat too long brewing or a brew from a few days ago but Ive also had worst. Time to time I cold brew coffee at home and it normally tastes much better. Nice place to sit and drink some coffee, catch up with friends or just read a book. Ill give this place another chance due to the high reviews on another popular review site/app as it might just been an off day for the barista. Recommended as a possible alternative to Starbucks.
Great service!!! Nice to hang out and relax with my husband and son...peach tea was goodπππ
Always a great experience. They will take longer but their stuff is fresh, so keep that in mind when in a hurry
The best coffee and customer service. I have no qualms about giving Klatch five stars. Great tea also.
The best small lot coffees from around the π!!!
Great coffee. Must say that its much better than Starbucks, which ironically doesnt say much. Coffee is great and without the bitterness. Temp is perfect and not too hot.
Best coffee place ever. We go almost every day. WBC cold brew is what my bf likes I like the mocha shake its just perfect. The staff here knows you by name and are super friendly. Love Klatch
My favorite place to go for coffee and beans!
How lucky to have one of the best nationally known roasters right here in the San Gabriel Valley! I canβt wait for Klatch to open in Pasadena!
The food is delicious and I appreciate the variety of healthy choices. The coffee is great too, and the customer service is wonderful :)
Love Klatch coffee. Very light and vibrant flavors. Depending on the time of day, it can be hard to find a place to sit. Baristas are usually pretty kind and friendly. Definitely a good first date spot!
Best coffee good place to study free wifi βπ
The coffee and the staff are equally excellent! This is my local coffee shop that never lets me down. They have rotating coffees on their Brubar that often contains a rare coffee as well as a seasonal food and drink menu. Dont forget to try their house made almond cahsew milk for my friends who are lactose intolerant.
BEST coffee, gr8 service and charming baristasπΌ
Still delivering amazing roasts like always
The very best coffee! Friendly folks, too. It can be a slow wait at times, but well worth it.
Great coffee here. I make it a point to go to Klatch instead of Starbucks when Im in the area. Along with great coffee, they make some of the best coffee drinks. If you like frappacinos at Starbucks, youll love the blended drinks from Klatch.
The food and coffee is great. Customer service eh. After 7 years of coming in 2-3 times per week, only one employee ever seems to recognize me or remember my name. The location in Rancho has much better service for some reason.