Called to check if they had used tires in my size. The woman on the phone said yes so I came in. My initial interaction with the crew was HORRIBLE. They were rude and the front desk MAN sent me away immediately without checking his inventory. I went ahead and left but called back to verify if I had the right address. The woman explained that there was miscommunication within the crew. I said okay(because of price) and came back. The man at the front desk was rude and sarcastic as to why I would return. She had to come out and tell him that the tire was put to the side. I would not recommend women coming alone. This man was rude and there was only one gentleman in the crew that didn’t start sarcastically talking in Spanish. I believe they thought I was not bilingual.(made comments about my tires being not the same brand name and yelled out a comment when I was doing a look over of the services rendered) Never coming back again.
Came here a few times for my brakes and tire needs.. Fair pricing.. The owner runs a clean tight staff.. They’re very knowledgeable and very helpful. All in all a good little spot right here in the city of San Fernando.
The owner here is a Gaint Dishonest Scammer Thief. Do not go here. If your do not believe me go look at the Yelp reviews
Dont mind the man who answers the business number. The mechanics are kind and very helpful 😊👍
Nothing special, and not willing to negotiate any prices at all. I wouldnt recommend them to anyone at all.
Excellent quality tires and their staffs were nice.
Best prices in the Valley. New tires in less than 30 minutes. Major brands to choose from
Excellent service...
Had a flat on the road, the tow truck driver recommended the place. The guys here were super helpful, quick, and the prices were amazing. I will definitely recommend them to others.
Fast friendly service. We bought rims and tires from them and they were priced pretty good
Tire blew as I almost made it to my destination!😲
Walked in and no one at the cashier. Then I found someone at another desk and they seemed bothered that I asked them for help. Place looks chaotic and definitely disorganized. Crossing it off list of places for tires.
Everytime I go there their take care of and their fast
Good service and prices small business are always great when shopping for reasonable wheels and tires.
When Pep Boys says they cant fix it due to policy (I need new tires, soon.), this place repaired my nail impaled tire fast and at a great price. $10 - $15 option. Friendly and efficient service by Alex. Plenty of bayes and staff.
Good tire service but alignment is not done the right way they only adjust toe and say that camber and caster are good when they didnt even check it .I was watching to see what they did .Im a auto tech so I know my stuff ...
Fair and honest prices, I needed a tire sensor replaced, Gentleman at the counter helped me out, told me exactly what was going on, didnt try to rip me off like a previous place I had just came from ..definitely go back .
One of the worst tire shop experiences of my life, sales person was so disrespectful along with the people putting the tires. I do not recommend this place for anyone, I rather pay $200 a tire than give this place any dollar.
Horrible service !! Stopped by for a nail in tire patch and was qouted a price, once service was rendered went in to get a service invoice and price was changed by manager. When I told him thats not the price I was qouted, he stated well thats what it is . First and only time I will ever go HERE!
Excellent customer service, reasonable prices, and communication A+
Fast good service. Nice prices
After they charge you expensive then dont do their job good. I dont recommend this place to anyone!!!..
What a joke!!! No basic customer service!All the 5star reviews are their own employees.Do not go there. They say all sales are final. Of course they can not stand behind their service. That is why!!!Bought a wheel on ebay with local pickup. I drove from Ktown to San fernando to pick it up. Upon trying to install the wheel to the tire I found that my tire had a hole. I bought used tire from this shop for $41.50. Then I drove back home (ktown). When I arrived after driving 20miles, the tire I bought was flat. I called them and told them the situation and requested $41.50 refund through ebay since I live so far. They refused to refund my money unless I return the flat tire (which is useless tire) or refused to compensate for me driving back and forth to return old used and now flat tire. Ridiculous!!!
Great tire shop. My dream team
Gave me a price over the phone. Got there and it was a different price. Got my tire changed and I got a flat 10 mins later. A nail went into my tire when leaving there property and they charged me to fix what they caused. 2 months later I had to get the tire changed because it was a bad tire. The other side of my tire was all cracked. They sold me a bad tire and they knew it was bad and still sold it to me. Never come here
This place really sucks plus rude service from the owner never pay before you get your work done they put my tires on and they broke the caps that good in the middle I was very upset the owner said what do you want me to do. Bad bad service
I called looking for information on a wheel for my car and was treated very rudely over the phone. Will not be calling back or taking my car there for any type of service!!!
Awesome Customer Service👐🏿 Very Friendly 👐🏿 Fast Service👐🏿
Very Good Service - Never had problems.Ive taken both of my cars here.
Free help and free checking tires and balance.
Good quality products and excellent service!
Dont believe what the said, scam at high levels
Long wait little bit expensive
Was in and out in less than 20 min. Very fast service for tire installation.
Always Great Prices and Service
Well first off I call over the phone if they do a alignments MY exact words (do u HAV a computer)n their answer uses so I take as I was waiting I see a computer but at any time I see him using it then the mechanic says pay inside so I do that I ask for the print out they say computers to old! Then I bring it to the supervisors attn I tell him thats false advertisement n he Rudy responds ever since then took it back cause they did a poorly job they treated me really bad No customers service at all I learned mine by given them money PPL BEWARE
Best deal in town . John c
I bought a set of wheels back in May I came back cause the front end was shaking, they said it needed balancing and front end alignment after all done they charged me $99 and now the steering wheel is turned to the left but yet the pull to the right, some help they were, I’m done with this company
Fast service, great price
I called to see if they sell used tires. The lady on the phone who answered said they did, when they transferred me to a sales person on the floor, he said they didnt sell any and just hung up on me. I then went to the location to see what was going on as i have never received such rude service on the phone. I wanted to know why one person said they sold used tires, and another person said they didnt. They refused to answer my question, and threatened to call the police on me. This type of low class customer service should not be tolerated and we do not need these types of businesses in our community. Dont give them your business. There are a bunch of shops less than 2 blocks away.
Tire shop employees know all about wheels and tires
Good prices and the also work with you
Wonderful work and very affordable best in San Fernando valley
Very good tires and deals.
You buy a tire from them and you get a nail in it there under the three years you would not have to pay
$20 to patch a tire either Im old for I just got ripped off
Sold me a set of wheels that didnt fit my truck then did nothing about the damage it caused my truck
30 minutes waiting and no one help me out had to go somewhere else
Great custumer service
QUOTE ME ONE PRICE OVER THE PHONE, WHEN I GOT THERE THEY CHANGE THE PRICE TO A HIGHER PRICE.. DO NOT RECOMEND
Never going to come here again
Prices are to Rediculous on tires, I wont recommend it and they have really bad service, give them a call and find out yourself .
This place is one of the worst places for customer service!
Great service!
Scammers!!! Dont go here
Employees are not polite at all.
Fast
Great prices
Need new wheels and rims this is the place
Ok
Long wait times on the phone, it sucks!
God Service
Cheap price
Had a regular experience
AWESOME
I went in the morning and they gave me a price for a rim. I came back after noon and another man was there and he gave me a different price that was double what they had told me in the morning. And the treatment very bad
I liked the service very friendly
Excellent place and a high quality service
Excellent very friendly staff
The place of the worst, the very rude and arrogant owner I think as a business owner his behavior leaves much to be desired before having a business should learn how to deal with his customers, I do not recommend them..🤮