I cannot thank you enough for this service! The scooter was dropped at our hotel as promised. It was in brand new condition, the battery lasted forever, went 4 miles in one setting and it never dropped down on the power meter. It made my time in San Francisco accessible. Thank you for offering power chair rentals! When we return we will definitely be looking your company up again.
Ive rented a bicycle during my visit in Orlando. Everything was fine, the bike was in hotel at time, in perfect conditions... Unfortunately, I had an accident (a hole in the tube - see picture :) ), but they have been able to organize my pick-up somewhere in the Orlando and put me back to the hotel. Especially, many thanks to that lady who arranged my rescue (I dont remember her name) and Jack, the driver. He was very nice and it was a good time even it was in such a bad situation :)
Thanks everyone at Cloud of Goods!! Thanks to your delivery/ drop off service to our hotel, we were able to enjoy our family vacation! Thank you for the pleasant phone conversation where you helped to answer our questions. The Mobility scooter was easy to fold down and it kept a strong charge the whole time!! We will use your service again!! Thank you!!
I was so impressed with the customer service for Cloud of Goods. Their website was incredibly helpful, but I was even more impressed by the personal service I received when I called their phone number. I expected to have to wait to speak to someone, especially since I was calling last minute about car seat rentals for a Christmas trip across country, but someone answered right away. My request was not typical, so they went out of their way (including a timely call-back for confirmation) to make sure they could deliver exactly what I was looking for. Very helpful and easy to use! I am thrilled that a company like this exists.
Amazing service! The scooter was amazing. We changed our pick up address 3 times due to some circumstances out of our control. They never charged extra for any of this. If that wasn’t enough, I left the charger in the car that we put in storage. I let them know and that I would be back in the spring and return the charger. I asked if they wanted to charge me for it and when I return it, refund me the money. He said no and that he has lots of them. Over and above service and courtesy. I wouldn’t consider calling anywhere else.
We were traveling to the Bay Area for my daughters wedding with twin grandsons. Cloud of Goods made the process of renting baby equipment to use during our visit extraordinarily easy. They were professional, thorough, helpful, convenient and entirely user friendly. I encourage anyone with similar equipment needs to access their services. It was such high quality service that I felt compelled to provide a review - really. It was great.
Thanks so much for making it incredibly easy to get a wheelchair on a Sunday at very short notice! As you can imagine, this was not a happy task to have to do and the person I worked with was incredibly patient, flexible, understanding, and caring. The online chat when I was initially researching how the service worked was invaluable. Then making it so easy for me to call and do the transaction/coordination over the phone in the midst of chaos was also great. The experience was also efficient and non cost-prohibitive like one would expect for an on-demand service. Thank you so much!
Terrific service. Wheel chair was at hotel waiting for us. The Wheel chair was in excellent condition and functioned as expected. We left the wheelchair at the hotel and pick up was already prearranged. I didnt know this type of service existed but this sure made our vacation time more enjoyable. We had no worries about bringing a chair on the airline or picking up at chair at a shop some place in SF.
Using Cloud of Goods was fantastic. So easy to schedule on line. Staff was incredibly friendly and kept us updated on delivery and pickup.My son and his wife live on the East Coast and have twins! So easy and affordable to rent car seats for them here.Will 100% be using Cloud of Goods again. Will recommend to everyone!!
Delivery the evening before my arrival to SF was fantastic! That meant I was ready to start my adventures the next day without delay. The scooter managed the neighborhood hills of North Beach and Russian Hills in SF without difficulty. Navigating the scooter was very easy as was disassembly to put in the trunk of a car. The pick up time was per my custom request. I will definitely rent again on my next trip to SF.
My dad was coming out for a 2 week visit and it wasnt until the last minute we realized we needed to find a wheelchair for him, to rent (and he was arriving the next day). I starting searching for rentals and I came across cloud of goods. The website was simple. It had a lightweight wheelchair with a brief description and the price right there - no guessing or searching) so I called and left a voicemail. I thought well let me look for another site just as a backup in case because it was already later in the day and I was not certain I would hear back. Within minutes I received a text message from Stacy from cloud letting me know that she received my message and so I texted her details and then called her to arrange it. They have a delivery time but for a small additional fee they will deliver the wheelchair based on your schedule. They were there exactly when they said they would be and delivered the chair. It was lightweight and perfect for the time my dad was here. At the end I simply sent a text to Stacy asking about pickup time and again they accommodate us by arriving right before we left for the airport so my dad would have it available if he needed it up until the end. I want to thank Stacy for making this one of the easiest parts of my dads trip!! Thank you and we will definitely call you when he is back in town or for anyone needing to rent a wheelchair.
We rented two car seats for a long weekend in SF, and Cloud of Goods was very accommodating. We had to rent a car, and the delivery man called us when our plane landed and gave us the option to meet him at baggage claim or the car rental place. Our arriving flight was delayed and he kindly waited for us. Similarly, he was flexible when we returned the car at the airport. When I originally booked the car seats online, I used the chat function on the website to ask some questions, and the representative was very helpful and courteous. The prices were also very reasonable when I compared to multiple other companies, including the much lower delivery fee. We will definitely rent from them again!
By far the best experience of moving my father from another state. I needed a wheelchair dropped off at the airport and picked up from my home a week later. These folks are so easy to deal with and always right on time. Will definitely use them again if the need ever arises. Thank you!
This company messed something up and didnt deliver the stroller. They have not called me back after 3 messages-- because they dont answer the phone and you have to leave a voicemail!!-- and now its the next morning Im still waiting for a call back!!, they dont respond to chat messages on the website, and have still not responed to my email. Im now in San Francisco without a stroller for my 2 kids and not sure how Im going to get around today. Dont use them, theyre awful and now Im stuck.
I called Clouds if Goods on a Friday and received same day service for a weekend rental of a mobility scooter.Every part of my business experience was wonderful.The reservation was quick and easy and the payment process even easier. The receptionist was very helpful with my selection of scooter rental and explained the rental process very thoroughly. Justin dropped the scooter off at my designated location. I received a text message from Justin to let me know the scooter waiting for me. Julien sent a text to offer more time if needed.I was then allowed to drop off scooter at the front desk, no waiting around for pick up...... I’m remarkably impressed with the professionalism and concern that was rendered to me.
What a fabulous and easy service! We were going to SF on vacation and I got in a car accident the day before we left. That night I booked a knee scooter from here, and it was waiting at my hotel for me when I arrived. I couldn’t have gotten through our vacation without it. I also used the online chat service from my phone and the answers I needed were immediate and helpful. I would recommend this service to anyone that need mobility assistance in the area!
Went to San Francisco spur of the moment and needed a scooter to get around. They were really accommodating and were able to fulfill my last minute request. They went out of their way to help me, excellent customer service. Will be the 1st place I call anytime I need to rent a scooter. Thank you!
Best rental place ever! My new go to for scooters & disability equipment. I called to rent a mobility scooter last minute the night before SF Comic Con, everyone I dealt with was wonderful. The scooter looked brand new & worked great! Drop off & pick up was a breeze. And, best of all inexpensive & completely affordable prices, so much less compared to others in the city. I could not recommend them more, & wish I could give more stars!
Best customer service ever, like Amazon. I called Cloud of Goods on a Wednesday and they told me that they will have the electric wheel chair delivered to my hotel in SF on Friday night. They delivered exactly on time and notified me with Text & call. Super convenient and friendly. Clean, new wheel chair ready to rock and very easy to operate. The paper work was short and so easy to understand. We are extremely satisfied. Clarissa was super helpful and friendly. Kudos to this company. all.
I am recovering from an auto-accident and using crutches to get around. Last minute, I decided to attend an event that would have required more time on my feet so I did some research and ordered a wheelchair to be delivered through cloud of goods. They were easy and professional and when it came time to return the chair and I needed to rework my schedule they were very accommodating. Would definitely recommend!
Cloud of Goods is amazing and Id recommend them to anyone. Ive rented a wheelchair for my mother when she visits us in SF so we can get around with my kids. They are very fast with delivery and pick up, its insanely convenient, they are very easy to work with, fair prices, I really cant say enough about them!
My husband, 4yo and I arrived without a stroller for our short SF weekend getaway. After an hour of walking around with our 4yo we quickly realized that we overestimated our ability to safely cruise around the busy city streets with her. I turned to Yelp to find a place to buy a cheap umbrella stroller and found Cloud of Goods instead. I messaged the business around 10pm and they amazingly had a full-sized Britax stroller delivered to my hotel by the Ferry Building the next morning. I really appreciated their flexibility. I also easily extended my rental from 2 to 3 days because theyre great at communicating via text. Pick up and drop off at bell desk was a breeze.At $10/day + delivery we were able to borrow a sturdy, solid stroller which saved our family trip from angst, frustration and exhaustion. Our daughter was extremely comfortable and took a 2 hr nap (see pic) while we enjoyed a nice stroll around the city. Thank you.
Great organization and experience. For us it was too much hassle to go into a bike rental store, bike up bikes, return them and then go back to our AirB&B when you are traveling with a 2,5 year old. Cloud of goods made it so easy for us. They delivered the bikes to our home and picked them up the next day. They also helped us with the request for specific time slot for bringing and picking up. Overall the service was very good and would definitely recommend anyone to use cloud of goods.
Excellent service. Needed a wheelchair last minute. Found Cloud of Goods online after 11pm and had a chair delivered before 9am the next morning. Very affordable pricing as well. Will now recommend for other mobility needs and also if anyone is visiting town with kids and needs to a stroller/high chair etc.
Needed a scooter for 4 days to use in Avalon. it was delivered to me, Chris who delivered it was very helpful and made sure I knew how to break it down if I needed to for transport. Scooter itself was great, had a nice seat and plenty of power when needed for getting up the ferry ramps. if I could change 1 thing it would be the horn or should I say bell, it could have been louder.
Cloud of goods was simply a lifesaver. The service and attention were immediate and impeccable. My wife needed a wheelchair while we were vacationing in San Francisco and Cloud of Goods not only provided it at a very reasonable price but delivered it directly to our hotel and picked it up when we were done at minimum cost. Whoever thought of this service deserves on Oscar. Thank you Cloud of Goods.
I had fallen down some stairs before our trip to New York. They delivered in time and picked up just after we checked out. Easy peasy! They saved my trip. Thanks
This was the 2nd time Ive used Cloud of Goods in the last 2 months. Was visiting NYC and decided at the last minute to rent a lightweight transport wheelchair for my elderly father for the next day. Made a call and it was delivered to our hotel later that same day. Discovered the foot rests were missing and called it in and Juan came with the foot rests a short while later and wanted to ensure I knew how to install them (as I had no access to the chair itself because it was in my parents hotel room who were out for dinner). Next morning we were using the chair and discovered the front wheels werent working properly and would get stuck in any kind of crevice or crack and my father would be propelled out. Called it in while on the road and in the subway. Juan waited at least 20 min for us at Central Park subway station. Again, he was extremely helpful and apologetic about the chair. He gave us a better one that was more sturdy etc. Service was excellent and timely and it was obvious Juan took his job seriously and wanted to ensure we were satisfied and had a proper chair. Would highly recommend!
Honestly blown away by how awesome these folks were... Super flexible and prompt; happily accommodated a last minute change in my availability to receive my drop off; genuinely wonderful on the phone and in person, provided helpful confirmations when I reserved, as a reminder & when they were on their way. Oh and also the wheelchair I rented for my mom was in immaculate condition!
Great service in the San Francisco area. The team responded very timely after sending my request. We reserved a stroller and got a brand new one delivered to our hotel. Easy deliver and return makes this service so valuable. Fair price especially when you dont have to bring all your gear when traveling. Highly recommended to everyone!!!
My mother was visiting San Francisco and last minute we decided a wheel chair would be of very good use. I called a few companies before I was blessed to have came across Cloud of Goods. I would absolutely recommend to anyone visiting the Bay Area. The customer service was beyond expectations. I was treated like a local and made me feel welcome to the city of San Francisco. Large variety of selection at a VERY REASONABLE RATE! They made it very convenient for pick up/drop off service. If you are ever in the are and want to support a great local business DO NOT HESITATE! VERY FRIENDLY AND HELPFUL 5/5
In general, a pretty good service - it was good we could borrow an infant car seat for a week from the airport, it would have been a pain for us to bring with us from Japan. It would have been helpful to have a manual or instructions for the car seat, we had some trouble figuring out how to attach it ourselves. We also got a high chair which we used a lot, and an air mattress, which we ended up not using so much because it was a bit too bumpy for my infant son. Everyone we had contact with was friendly and helpful, so that was good. Cost-performance-wise, we used the service for 9 days, which is probably pretty close to the cutover point where it becomes cheaper just to buy everything (putting aside ecological considerations for a moment). Anyway, for a trip to the Bay Area less than a week for families, this was a good service.
Cloud of Goods really made our San Francisco trip so much easier! The baby products we rented were clean and well kept, the prices reasonable and customer service was pleasant and accommodating. I can highly recommend this service, they will relieve you of a lot of stress (and luggage)!
Cloud of Goods was an amazing company to work with! First, they were the most economical of the options I found for renting baby gear while vacationing in San Francisco. Second, they were very great at communicating and meeting my needs for drop off and pick up. Lastly, Stacy herself went above and beyond and the product was perfect, clean, and in great working order which is important when it comes to an infant car seat! I would highly recommend Cloud of Goods to anyone and everyone in the future!
I needed a wheelchair for my 91 year old mother flying in to attend her grandsons graduation. I discovered Cloud of Goods and in minutes I had ordered the perfect wheelchair at a very reasonable price. And they delivered!! Seriously great service and response time in both the delivery and pick up. Friendly folks and a great service. Who knew??I will definitely use Cloud of Goods again.
We had a family group of 7 members Marching four hours Nov 21 in the pouring rain in San Franciscos Women/s March. My grandson worn his Christmas hat here.I, with my bad knees, rode in a Cloud of Goods Perfect wheel chair I got after my terrific, fun phone service and expert delivery and pick up from our family home in SF. Will definitely be using these guys again. Great Team of customer service people! MD
Fantastic service.They were incredibly friendly and helpful with picking up and dropping off a wheelchair for my girlfriend so that her and I could explore San Fransisco. The equipment itself was good and reliable. They were very flexible and easy to work with, and they were the only rental service available on a Sunday!I would definitely recommend them, and I wish them luck with their business in the future.
Awesome service - was dropped off at my hotel and then picked up from the departure area at the airport as scheduled. I was traveling by myself with my one year old so convenience was key. The carseat was clean, worked well, no issues. Great company! Keep up the good work!
I needed the use of a mobility scooter while visiting San Francisco. Cloud of Goods made the rental a smooth and very easy process online. The scooter was ready and waiting for me on arrival to my hotel. It looked like new and was such a help to me during my stay. They picked it up from the bell desk after my departure and also sent a text message alert. This is a terrific business and I would not hesitate to recommend them!
Great company. Easy rental process. They are very accommodating. Only feedback I have is the mcclaren double stroller doesnt work well on the streets/sidewalks of San Francisco. Maybe want to consider only offering the bob jogging stroller in that market.
Abruptly cancelled my order over email. However, I received a text message from the delivery driver that he was 20 minutes away and was ready to drop off early? Called customer service and they say it was cancelled because they had no more scooters available. Hour or so later, customer service called to fix the order after I complained over email. Was a pain but they did put effort to correct the issue. Advice: Just call the customer to tell them the issue/cancellation. An email is not sufficient.
They are so nice and accommodating! I was on crutches and there was no way I could get around SF, and they made it so that we could comfortably and easily enjoy the day. The fact that they bring you the wheelchair and pick it up from you wherever you are makes a big difference. Would recommend!
I´m a big fan of Cloud of Goods. I was vacationing with my family in San Francisco and we realized that it was going to be impossible that my father would walk the city. That same day I started a big search of options for my dad. Unfortunately big companies take from one to two days to rent stuff. Then I found this family-run company and I received the best customer service that I´ve ever had. Stacy was totally amazing!!!! very sharp in her deliver and also super awesome and nice. I would definitely go back to San Francisco and rent something from them. Don´t hesitate in using their services, they are fast, reliable and always smiling. Thanks Stacy it was awesome to meet you!
We rented a scooter for sight seeing in San Francisco. The scooter was easy to assemble, speedy (unlike the supermarket variety, which made it easy to keep up with the rest of the family) and powerful enough for the many ups and downs in SF. The battery lasted all day. We had one brief assembly problem, and a tech was there in 20 minutes! Fixed it on the spot. C of G was wonderful to work with and I would use them again in a heartbeat. Thanks for making my trip convenient and comfortable!
The customer service and follow up was amazing. From my very first exploration to keeping me updated about my order, and finally the delivery and pick up they exceeded my expectations. The price was very fair, and the people I communicated with were professional and friendly. I highly recommend them.
We rented a jogging stroller from COG - couldnt have been a better experience. Stacy and her team were extremely accommodating, delivered the stroller to my hotel and took the time explain its operation. Then they picked it up from the hotel when we were finished. Easy. Very highly recommended. Thanks again
Cloud of Goods exceeded my expectations. A courtesy text message was sent a day ahead of my rental arriving at my destination and another sent before pick up. It was so easy to use and communicate my needs with the staff. I would definitely recommend!
This is a wonderful company. They drop off where ever and when ever you ask. So very helpful customer service. Made an amazing trip for myself and my grandma. Would recommend cloud of goods to anyone!
I had ordered a scooter as I was going to be in NY just overnight...the scooter was there prior to my arriving and worked just as it should have. It was extremely easy to order online and to just leave it at the hotel. I will definitely go to Cloud of Goods for future needs!
Big Disappointment- I needed to rent a scooter for my father for our weekend trip to San Antonio. 2 days before my trip they called and told me that they had nothing available and would refund my money. This was the most disappointing feeling ever. I would not recommend this company to anyone and I believe that they should show better customer service!
This service is so inexpensive and such a lifesaver, even for non-travelers like us who occasionally want to get our 93-year-old grandmother bopping around town in style. Great customer service. Very flexible with the pickup and drop-off times, and professional and friendly team! Thank you!
What a wonderful service! These guys went out of their way to make my familys trip to San Francisco a memorable one. Amazing employees, first class service, pristine and perfect wheelchair delivery and rental. Thank you Cloud of Goods!
Working with this group was simply the best! They were extremely flexible with my situation and worked with me to figure out a delivery and pick up location that worked for me. Could not have been easier or more convenient to work with! Thank you guys so much!
Very convenient rental of a wheelchair to use on our trip to San Francisco. My mom was very reluctant to the idea of getting the wheel chair. However with her being able to see entire loop trail at Muir Woods National Monument and she still had the energy to see Fishermans Wharf area, she was very pleased and happy. The light weight wheel chair was very easy to use and packed easily into a vehicle, handles fold down to make is the chair more compact. Delivery and pickup was a breeze, even for a late reservation. I called for the chair at 8 at night, Cloud of Goods was still delivering, so it was at the hotels bellmans desk for in the morning. Stacey was very kind and sweet the phone and even called in the afternoon to check that we were ok and if we needed anything.
Excellent service! Knee scooter was delivered at the time communicated. The delivery person was very friendly and explained in details how to use/store the scooter. Its clean and in good condition for use. They came to pick it up when we no longer needed it.
I needed an electric scooter at the last minute and found it here. The staff was very helpful. Toni was great dropping it off and picking it up. She was very helpful and friendly. Will definitely be renting again.
From the inquiry phone call to the delivery ofthe wheel chair to the pick up was perfect. The staff was friendly, knowledgeable, and got the job done quickly and efficiently. I would recommend Clouds of Goods to family and friends. Thank you so much
FIVE STARS for customer service, product availability and reasonable rates. Traveling from Texas to San Francisco to visit family and Cloud of Goods was recommended by word of mouth. Couldnt have been happier with the entire experience. We commented to each other several times while using our rented wheel chair how we wished they were affiliated with the airlines because they would do tremendous business with their dedication to customer service. Not one problem from the time I rented on-line to the time they contacted us to pick up the wheel chair. Most pleasant consumer experience I have had in as long as I can remember. Stop looking and rent at Cloud of Goods.
We were extremely satisfied Cloud of Goods. The equipment was in excellent condition. The customer service was outstanding. It was delivered and picked up as scheduled. The staff was friendly and followed up and very accommodating. We would rent from them again and reccommend them to others.
Renting a scooter from Cloud of Goods was a great experience. I highly recommend them. Staff were very friendly and willing to go the extra mile. Everything was very organized, scooter dropped off and picked up as discussed. When you call you actually speak to someone and not have to leave a message and hope someone will return your call sometime that week.If I had one request, it would have been to have the cliff notes of Finding Public Transportation for Dummies When Riding a Scooter in San Fransisco! Lol. I thought I was prepared, but once I was there realized I wasnt.
I was thrilled to find out about Clod of Goods after my son had broken his leg and was in a full leg cast. We needed a wheel chair to help get him around. It was very easy to set up delivery and pick up of the wheel chair. I would highly recommend Cloud of Goods.
Id like to say that I was very impressed with the whole process of renting a mobility scooter from Cloud of Goods. I felt like the rep that I talked to was looking out for me. Set up the rental so I could get charged the minimum for my three day stay while the scooter was delivered at my hotel the night before I arrived and picked up on the morning that I left.I actually never used a mobility scooter before and found the mechanics intuitive - it was easy to use. Scooting around the hotel was really easy. Heading out about 10 blocks to a museum and navigating all the ramped curbs gave me a good feeling of self-reliance - I did feel a little awkward when it came to elevators and opening doors. Overall - Excellent experience. Thanks
CoG made it easy and affordable to rent a wheelchair in SF. They give you a delivery window but followup with a text alert ten minutes before they arrive. The staff is super friendly and helpful. Highly recommended!
Amazing experience! Friends with a child were visiting us for a weekend trip to wine country and we need a child seat. Cloud of Good got us one the same day! Thank you!
Great service. Decided at the last minute that I needed a wheelchair for a week after my knee surgery, and they were able to deliver it the next day within the time period I requested. The pickup was just as easy and efficient. I would highly recommend them.
Such a fantastic service! Our car seat was delivered to our exiting door at the airport and was then picked up from our departing door. I would highly recommend this company and would use their services again in the future.
I was beyond impressed with my entire experience; from ordering to pick up! The walker was brand new and every person I dealt with was so professional and kind. I would recommend Cloud of Goods to all of my friends.
Rented a mobility scooter while in san francisco. The scooter was there waiting for me when I Arrived and was fully charged. I wanted to see as much of the wharf as I could. Being oxygen dependent means I need a scooter to get me around.I have to say I was very impressed with the chair, and how far I got. The web said 15 miles on a full charge. I was everywhere and never lost time! In fact. Ira n for two days o n one charge.Strong recommend this company
From the service to the delivery guys Eric and Carlos it was great. Cloud of goods was able to accomodate at the last hours of the day.The tent was a perfect fit for my brother and sons. Not to mention it was brand new i couldnt believe it was a rental tent. I just like the quick service, and how they made it their priority to make sure they had a tent, and it was available to be delivered within 2 hours.Being that it was so last minute. Thanks again guys for the easy experience of renting a tent for the first time. I recommend this company to whoever need anything rented. They offer more than just camping goods. 10 stars if i could😆😆😆😆
We had a great experience with renting a car-seat for our daughter from cloud of goods. Stacy was really great and provided an awesome experience. We will definitely be using their service again whenever were in SF.
Service was great, and delivery/pick up was as promised. The heavy duty scooter that we received was a bit banged up, and we were initially worried that it would croak on us, but it got my father through the week. Just a suggestion - maybe offer a trailer for rent as well for families who do not have space in their vehicle for the scooter. We ended up buying one from a nearby Harbor Freight store.
Cloud of Goods saved our vacation! Our daughter broke her foot two weeks before we were to arrive in San Francisco. Cloud of Goods delivered a wheel chair (in excellent condition) to our hotel the night before we left so it was ready for us upon arrival. There is no way we could have seen all we did without the wheel chair. They were also very accommodating when I asked if they could pick it up later in the day than originally planned. Everyone we dealt with was extremely courteous and professional. I hope you continue to do well and are able to expand to other cities.
Love that they deliver to your location wherever you are. Had a wheelchair delivered for my grandma while we were at Pier 39. Super friendly and efficient!
I needed to rent a wheelchair for two weeks at the last minute. Cloud of Goods delivered it to my door the same night. I cant say enough about the excellent service, they even showed my son how to assemble the footrest for his grandmother! They texted me to see if I needed to extend the rental over a holiday weekend! Totally thoughtful and caring customer service. I recommend them to anyone who doesnt have time and energy to pick up and deliver equipment and I will use Cloud of Goods again. Thanks!
Im amazed! The entire process was convenient and effortless. The Cloud of Goods team deserves all of the success they have coming their way!
Cloud of Goods personnel were prompt, helpful, and friendly. They delivered the wheelchair directly to my hotel room, and picked it up from the front desk after I had checked out. They made the whole experience easy!
I rolled into Disneys Ft Wilderness around 5:00 pm with the realization that my wife would need a scooter due to her chronic back problems. I called around and most everyone wouldnt take reservations for at least another day. Call COG and they said they could have one delivered that very evening and at 1/2 the price of most others I called. The next day, I lost the charger and couldnt recharge the battery overnight. I called COG at 10:00 at night and got someone. I explained my predicament and they had someone come out the next morning with a replacement charger and a fully charged battery. Great people, great service, great prices. 5++++
They made it very easy, were timely and flexible when I had to change the date from one day to another. Overall, very good service at a reasonable price.
Great customer service! Helped me with same day service and delivery guys were great. :)
My wife and I were visiting San Francisco for the weekend, and needed a wheelchair in a pinch. I called Stacy and told her I needed it soon for a day trip, and within 30 minutes I had the chair and everything was set! She handled delivery and pickup, and was extremely friendly and courteous through the whole process. Do yourself a favor if youre in SF and use Cloud of Goods
Id have given 5 stars if the first device were perfect. Great company; excellent staff / customer service.
Major props for the good folks at Cloud of Goods. Arranged delivery, prompt and helpful, and quality goods!:)) . And for a great price!:)))))
My father in law had a stroke 11 months ago. So he can only walk a little. We rented a scooter from cloud of goods. Witness delivery right to our hotel. The scooter was great. Thanks
They were helpful, knowledgeable and services provided were excellent. It really helped so that I could do what I needed to do and get done.
Phenomenal customer service and products! Thank you for delivering me a wheelchair to SFO airport at the last minute.
This was the best decision weve ever made for traveling. Wonderful company to deal with, outstanding customer service ( thanks Clarissa ), the convenience and worry free delivery and pick up service cant be beat.
With less than 24hrs notice, we had a stroller waiting for us at our hotel! Great service and customer service - super easy communication and fantastic for last minute travel needs for baby!!
Super convenient. Delivered infant carseat to our hotel lobby and we returned to the bell desk for pick up. Easy to use. Included youtube instructions in the email confirmation. They also txted to remind me of the time for pickup. I was visiting San Francisco with my child - highly recommend.
Every aspect of our rental experience was fabulous.Hepful and friendly phone calls. Delivery right to our apartment door with friendly assistance to explain operation of wheelchair. Thank tou
Friendly staff, convenient service. They made it so easy for us to rent a wheelchair during my trip there.
Super helpful and friendly service!! They deleivered my rental straight to my door and picked it up without any hassle.
Great to work with . Dropped off the wheelchair at the airport . I will for sure use cloud of goods again.
Awesome experience, with fast, convenient, polite service and reasonable pricing. Thank you so much!
Excellent service. and friendly attention .I highly recommend this company
Great service in every way! Every company should hire employees like these!
Excellent rental of scooter I highly recommend this company.
Kind people, weekly discounts, and free same day delivery! Thank you Cloud of Goods for helping me heal ☁️🌥⛅️🌤☀️
Excellent service and yery accomodating. I highly recommend Cliud of Goods for your medical supply needs.
They were really easy to deal with and reliable. When we had a technical problem with the wheelchair they exchanged it for us very quickly.
Incredibly helpful and responsive! Great service.