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Armstrong Carpet and Linoleum Company
369 W Portal Ave, San Francisco, CA 94127, United States
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Armstrong Carpet and Linoleum Company
Comments
Le
Review №1

Liam and Andrew were very helpful, professional and patient as they guided us through the process of choosing the best window treatments for us. We decided to go with the Hunter Douglas Pirouette for the rooms and the Hunter Douglas roller shades within a square cassette for the living room. The shades arrived on time and Liam’s team was super responsive with any questions we had. We would definitely recommend them and work with them again.

Ge
Review №2

Amazing people, amazing service, fabulous selection of carpets and hardwoods. I would never buy from anywhere else. Absolutely the best flooring store in California

Ja
Review №3

Armstrong linoleum and carpet was just as awesome as meeting at our facility very respectful, professional and service with a smile 😁

bl
Review №4

Excellent service. The carpet installers did a great job. These gentlemen showed up on time, checked the new carpet color/style to match the sample mailed to me a week earlier. They took very good care moving my large pieces of furniture. Truly professional, eager to help and very pleasant. The office did a super job with Liam and Kevin, working the logistics and schedule. Highly recommended.

St
Review №5

Fantastic customer service taking the time to explore all my options helping me make the correct decision for our living room floor.

Je
Review №6

Truly superior service from a qualified team of professionals. They go above and beyond to deliver high quality results. And super friendly - both the inhouse team and the installers. Great group!

Re
Review №7

Terry Pate here, Rebecca Connors husband. Ive been A floor covering sales rep for 35 years, A number of those years while I lived in San Francisco. Ive known many floor covering retailers but almost none as honest and competent as Steve. Conversely, in those 35 years, I have known many contractors and I have found very few of them to be competent and honest. Although I do not know about this particular drama, knowing Steve, I give absolutely no credence to the story as reported in the review by this contractor that I came upon in Google.

An
Review №8

Awesome!! I’ve been doing business with Steve and his store for over 24 years! I still support the local franchises, ethical and professional! Best I’ve experienced in SF.

Wi
Review №9

Friendly, knowledgeable, and great service. Armstorng has helped us adjust and replace 5 blinds, and installed one runner rug at our property. They have been exceptional both in the work they have done and the impeccable standard they have set. In my experience they were a fair bit cheaper then the competition.

To
Review №10

This review is based on my personal experience as a customer and consumer doing business with Armstrong Carpet & Linoleum and the owner of this business Steve Balestrieri and does not involve or concern any outside parties, persons, or any other company or entity.I met with Steve Balestrieri the owner and went over the details of our vinyl flooring tiles. I gave him three specific different colors for a Vinyl Tile Floor, and he placed the order. Two weeks later when the time came to do the install, come to find out he ordered one of the tiles in the wrong color.. So I called him to find out what he did wrong and he had the nerve to tell me I gave him the wrong color and that it was my fault he ordered the wrong color. So to make a long story short: He keeps denying his mistake. And he refused to give me a full refund for the wrong tiles he ordered. A total of 525.00 + dollars that he refuses to refund me. I am a General Contractor, been doing business in the SF and Peninsula Bay Area for over 25 years and I have never run across a more smug & dishonest person like this in my life. I contacted the Northern California Sales Rep for the Vinyl tile Product that Steve ordered and found out the product could be sent back with a restocking fee..!!!! At no time did Steve mention the product could be returned to the manufacturer, he just held back on my refund 525+ dollars. it was only after I got the Rep involved did I get a response back regarding the option of returning the materials. I have yet to receive my refund less the restocking fee. Which as far as I am concerned, still is not enough, I want a full refund, it was his incompetence in ordering the wrong tile color and I should not have to pay for his mistake. And Regardless, if I had given him the wrong colors (which I did not) nowhere on his contract does it specify that the order is a custom order and non refundable..!!!..There are no terms and conditions on the contract specifying the product/materials are non returnable/refundable. I am now stuck fighting this out through my VISA /MasterCard Company, I am filing a complaint with the BBB, and I am placing this review everywhere on the internet to warn people of the business practices of this company . Stay away from this company unless you want to be ripped off.

Information
23 Photos
10 Comments
4.1 Rating
  • Address:369 W Portal Ave, San Francisco, CA 94127, United States
  • Site:http://armstrongcarpet.com/
  • Phone:+1 415-751-2827
Categories
  • Flooring contractor
  • Carpet store
  • Flooring store
  • Linoleum store
  • Rubber products supplier
  • Rug store
  • Window treatment store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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