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Derco Fine Jewelers
888 Brannan St UNIT 137, San Francisco, CA 94103, United States
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Derco Fine Jewelers
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ms
Review №1

If I can only rate them 100 stars, this shop truly deserves it! I am very impressed with their superb customer service . From the moment we stepped in their showroom, Jack, the owner welcomed us with bottled water and a jewelry cleaner, he is one of the nicest and sincere gentleman. He also offered free cleaning of my jewelries free of charge. His son Greg is also awesome, he helped me with resetting my eternity ring and soltaire ring which is absolutely gorgeous and gave it a new look. He even helped me save a big amount of $$$ by suggesting a cost effective way of resetting my rings.I will definitely come back to Derco for my future jewelry needs! I was also impressed they are not pushy, I did not feel pressured to buy something from them That alone is a plus!!!!

Jo
Review №2

I brought my chain in midweek to inquire about getting it repaired. To my surprise, the repair was made that same day. I received incredible customer service and really felt taken care of by Jack and the other associates. I’m extremely happy with my visit to Derco Fine Jewelers.

Ka
Review №3

I first came here 4 years ago to have my antique engagement ring worked on. Derco did such an amazing job that we commissioned them to do both of our wedding bands.Now, I an back to have rhodium plating to help with changing the gold band to a more updated look. Their customer service is still outstanding and I will continue to come back in the future.I would highly recommend them for any jewelry service you need (big or small). They take great care of their customers.

Ja
Review №4

Jack has the best client care. Exceptionally mindful of what I need thus wonderful to work with. He not just assistance and guide you through the most common way of buying the right gems yet kept on offering a portion of my adornments for cleaning and it doesnt make any difference if old gems was purchased in Derco. He is truly learned in what he does. Great representative, never gives you pressure in purchasing immediately yet minds that the gems you pick will be the most ideal decision for you. Much thanks to you Jack, you are unique. Brilliant experience!

E
Review №5

Derco is our only to-go jewelry store in the Bay Area. Not only because the owner, Jack always gives excellent customer service but the price is very reasonable. We bought our engagement ring and wedding bands here. They have a wide selection of earrings/ necklaces that can always be customized. Highly recommended!

Ke
Review №6

My fiancé bought my engagement ring from here and it exceeded my expectations. I had to come back to get it resized and their customer service is amazing. My fiancé also said his buying experience was top notch as well. Thank you Derco! We highly recommend!

Ja
Review №7

One of the best experiences with their staff we could have asked for. Great options available, friendly folks, reasonable pricing and beautiful work. I cannot recommend them enough. We enjoyed working with Greg and his team. If you are looking for a trustworthy spot, look no further.

St
Review №8

My husband and I bought our wedding bands from Derco. Their customer service is amazing, jewelry is high quality, and they are all very friendly and not pushy at all. Highly recommend as your first stop when looking for jewelry.

De
Review №9

If you’re looking for a jeweler, don’t go anywhere else. I got both my wedding band and engagement ring here and Im so happy I did. They are so attentive without pressuring you to buy anything. They always offer to clean my diamonds and it makes me fall in love with my rings all over again.

Ka
Review №10

My husband and I bought our wedding rings from Derco 25 years ago. We returned this year and my husband bought me a beautiful new diamond ring. Katheryn helped us and she was tremendous, patient and very kind ! Thank you Kathryn and Derco!

Ma
Review №11

Jack has the best customer service. Very attentive to what I need and so pleasant to work with. He not only help and guide you thru the process of purchasing the right jewelry but continued to offer some of my jewelry for cleaning and it doesn’t matter if old jewelry was bought in Derco. He is very knowledgeable in what he does. Excellent employee, never gives you pressure in buying right away but cares that the jewelry you pick will be the best choice for you. Thank you Jack, you are one of a kind. Wonderful experience!

Em
Review №12

This place has the best customer service Ive ever experienced. I appreciate them all there especially my jeweler sales lady Judy!Dercos jewelries are top-of-the-line quality. They made my engagement ring and my wedding band flawless grade- excellent cut, excellent everything! (According to GIA) it even sparkles/shines even when theres no direct light hitting it. When you walk in the store, everything just shines. I love Derco, I will definitely come back and will recommend this place to my friends and family.

Be
Review №13

Derco is the BEST – amazing customer services, beautiful high quality jewelries and excellent craftsmanship!!I had the opportunity to work GREG recently, he is extremely knowledgeable and patient. He listened and provided excellent options and suggestions to help me make my decisions. In addition, Greg would make sure the work is to our satisfactions and perfect before calling it done. I totally trust Greg’s advices and he will be my go-to now!JACK is super friendly, he greets and attends to every customer in the store. Most importantly, he has expertly picked out or found the most ideal and beautiful pieces of diamond or jewelry for me throughout the years!! LOVE wearing my Derco jewelries!!

Ji
Review №14

The best customer service ever! My husband and I got our engagement & wedding rings, and whenever we visit they are very welcoming, caring, and helpful! John was very experienced to listen to our needs and find our perfect sets! Shout out to Jack as well. He was helping with resizing, repairs, and maintenance of the jewel items that we had..! The work quality is superb! I am so touched by their expertise, very prompt service, and sincere/ earnest mindset!! Will def visit again for our next jewelry!! Highly recommend this shop!!!

En
Review №15

This place is amazing. I purchased a pinky ring, and 2 sets of solitaire earrings over 13 years ago! I hadnt been wearing the ring and a pair of solitaire earrings over the past few years, and when I decided to step up my look again, I found my earrings were stripped!I was able to drop off my earrings to have the posts replaced and have the earrings serviced. When I arrived to pick them up, I was amazed to see Janet (the sales lady that made the original sale to me). Not only was she still there, but they still had the same GREAT service, GREAT selection of stones (I couldnt help but look around while waiting and adding a piece to my wish list), bottle of water while waiting, and a very familiar experience (business was a necessity and not the priority).I RECOMMEND ANYONE TO TRUST IN DERCO FOR YOUR JEWELRY NEEDS, AND FAMILIAL LEGACY KEEPSAKES!

Em
Review №16

Jack and all staff at Derco are knowledgeable and great! High end products at very reasonable prices!

De
Review №17

Shopping at Derco was such an enjoyable experience. From the moment we entered, we were greeted warmly and kindly by a worker who also offered refreshments and to clean our jewelry. Lorraine made our experience even more seamless by going above and beyond with her customer service. She was very knowledgeable, attentive, and took the time to explain jewelry. Lorraine was also patient and showed me a variety of options without feeing rushed. I could tell that she was genuine about her suggestions and came from a place of honesty. Overall, I would recommend Lorraine and coming to Derco to any of my close friends and family. Thank you so much!

An
Review №18

I had the most SUPERIOR experience at Derco Fine Jewlers. My family and I were greeted upon entry right away and was seated immediately. My whole family was even offered water as we were seated. Joanna was the associate that assisted me and I told her what my interest were. She brought out a wide selection of styles. All of the rings she had brought me were all so beautiful and one day I hope to own them all!! She even gave amazing suggestions and brought out pieces that she thought I would love. I literally felt like a kid in a candy store trying on all of the items. Once I picked out my ring, my family also had questions about bracelets and other pieces. She was so prompt and brought us different variations and gave us a lot of insight about each item. We were even interested in seeing a large diamond in a certain setting and without hesitation brought out that rock and let us try it on. Needless to say Everyone at Derco can make all your fine jewelry dreams a reality!!! I can’t wait to go back into the store again!

Li
Review №19

If you’re looking for great customer service and amazing jewelry, Derco is the place to go! We’ve been working with Greg for a while now and it amazes us how accommodating and helpful he and the entire Derco family has been to work with. I cannot even express how much respect I have for this place and how they run their business. Highly recommend!

Ze
Review №20

From the service to the quality of work you simply can’t beat Derco! Every piece from here is absolute perfection

An
Review №21

Highly highly recommend choosing Derco for all your jeweler services! We came here to look for engagement rings and they had a great selection with reasonable prices - we found exactly what we wanted, and they helped to educate us more about the ring buying process. We ended up coming back to find our wedding bands and were very satisfied.The service here is also above any other weve experienced! I am always greeted right away and every time I come, they always ask (more like gently demand, to be honest) to clean any rings that I am wearing. We came for the great selection, but we stayed because of the service. We love Derco so much that weve recommended it to all our friends and family in the area and would not hesitate to recommend it to anyone reading this :)

Ni
Review №22

Came here to pick out an engagement ring during the pandemic. There was hand sanitizer at the door and everyone was masked. Derco was also spacing out customers for social distancing.I worked with Christina to pick out a natural radiant cut diamond and a setting. She was extremely patient, knowledgeable, and accommodating. She walked me through how to evaluate each diamond’s clarity and color so I could get a better understanding of the relative value of each diamond. She gave me the tools and knowledge to make an informed decision. I never felt pressured or rushed, which I greatly appreciated.I also brought in an old ring to get appraised as I was looking at engagement rings. I got my written appraisal after a few days.I would definitely recommend Derco, especially if it’s your first time looking at engagement rings. Their staff seems skilled and their prices seem reasonable.

Sa
Review №23

Exceptional service, family-owned and best diamonds. They clean my jewelry every time I’m in and have repaired old jewelry for free- it doesn’t even need to be Derco jewelry. Recommend this place to everyone I know shopping for engagement rings. The quality of their diamonds are superb. Can’t imagine shopping anywhere else.

La
Review №24

Derco is an amazing place to purchase jewelry and to maintain your favorite pieces. My husband purchased his wedding band from Derco in 2017, as well as a pair of diamond studs for me and we are so pleased with both purchases to this day. The staff is always so pleasant and attentive, and the quality is hard to match elsewhere. Ive also had my engagement ring reset at Derco, and I couldnt be happier!

Am
Review №25

My fiance bought my engagement ring from Derco and we just went back to buy my wedding band. Everyone is extremely friendly from the moment you walk in the doors. Joanna helped us and was very nice and easy to work with. Highly recommend!

Ja
Review №26

This review is long overdue as weve recently made our third purchase with Derco and have been highly satisfied with each and every experience. Flashback to 2017 when my husband and I got engaged. I went price comparison shopping through many stores in the Jewelry Mart with the engagement ring design I had in mind. Derco was my final stop and they had exceptional quality and the best price of all the other stores. We ended up buying our wedding bands there as well. Shout out to Delin for wonderful customer service. Last week, we went back and worked with John on finding the perfect anniversary ring. I was looking for a five or seven stone oval diamond band. His recommendations were honest and it was very apparent t hat he wasnt just trying to sell us the most expensive piece of jewelry. I was incredibly happy with the purchase and value. It reaffirms that Derco will have our future business!

Ja
Review №27

My fiancé and I have had a great experience with Judy for our wedding rings. She is always so patient, kind, and responsive in person and email. I’ve always heard Derco’s customer service is amazing and it truly is! Even with ring cleaning and maintenance after. Highly recommend!

Li
Review №28

I have been a long standing customer of Derco Jewelers working with Jack and Katherine who have always provided exceptional service. They have an outstanding inventory of fine jewelry. I always leave there with something in my hand and intention to always return. When I have a piece of jewelry in mind to create, they are very knowledgeable and are able to make it in house and customize the piece to my specifications. I have been a loyal customer for over 25 years and I would not take my business to any other jewelry company.Linda Burns

na
Review №29

I got my ring from Derco with Toukhigs help. It is just beautiful! Exceptional service and knowledge! I knew I could trust Derco with quality and workmanship. 100% satisfied customer.

Co
Review №30

I had the pleasure of working with Jack and Jim of Derco. I purchased one ring from the showroom and had another ring custom made with an engraved personal memento. The customer service I received and the incredible care and attention surpassed anything I have received from other high end jewelry and design houses. They even did a small repair on a pair of earrings I had on while I waited. Just incredible all around. I wish I could give them more than 5 Stars. They deserve it! I will be back when I am ready for my next fine jewelry purchase.

An
Review №31

Derco Jewelers in San Francisco is the most amazing jewelry store in California! Their unique high quality and flawless diamonds are truly a “cut above”!!! They have the most gorgeous selection of Diamond rings, necklaces and bracelets you have ever seen. Jack and the entire staff are incredible and they treat us like family. They designed and made both my husband and my wedding rings and created such UNIQUE & BEAUTIFUL rings for us. My family has been going to Derco Jewelers for two generations. We have referred many couples and friends to Derco and they too are delighted with their wedding rings and jewelry. There isn’t a better place to get your diamonds. Thank you Derco for your excellent service and brilliant diamonds and designs. Can’t wait to come back! Many thanks to you all 🥂Toni Miller

So
Review №32

Highly recommend Derco and encourage you to support a locally owned business that takes care of their customers at every stage! Recently came in for resizing after many years since we purchased my engagement ring and wedding band. I was blown away with the customer service for ongoing support - I felt like a new customer all over again. Jack was so kind, helpful and very happy with my experience. Thank you, Derco!

Ai
Review №33

Amazing customer service! I brought my ring in to get fixed and Jack was so friendly and helpful! I also brought in some of my Dad’s old gold bracelets to see if they could melt some of it down to make a wedding band for my husband. Jack took care of it and even brought the ring out to my car so I wouldn’t have to park and bring my kids in. The ring came out perfect and I am so happy with how it turned out. If you are looking for the best customer service, go see Jack at Derco!

Ti
Review №34

I’ve been going to Derco for 25 years now. I can’t say enough about the exceptional customer service I’ve always had with each of the staff there. They are honest, professional, and provide over and beyond customer service. Jack is awesome and personable.We’ve gone to the Jewelry Mart with an open mind and checked out other jewelry stores but always end up back at Derco. There is no comparison on the quality of their diamonds and customer service. We have recommended Derco to all our family and friends and they have all been satisfied customers. You won’t be disappointed!!~ Maria

Mi
Review №35

I have been a customer at Derco Jewelers for about 12 years. As a typical guy, I didn’t know much about purchasing diamonds. Their knowledge and expertise calmed my angst during the process. I found them very honest and sincere and they did not use upscale tactics. They had a keen ability to match my needs with the perfect selection, as they designed and made my wife and my wedding ring. They have the highest quality and clarity. The whole staff was very friendly every time I walk through the door. They have a customer for life!

Na
Review №36

I love everyone who works here. They are beyond wonderful! They’re patient, the have so much experience. I learn something every time I visit and there’s never ANY pressure from the sales team. They truly feel like family and I’ve introduced them to everyone I know. Jack is so amazing and is building the most beautiful business with his nephew. I don’t go anywhere else!

Hu
Review №37

The best service you can find in Bay Area. Best prices! They repaired my necklace within 5 min, and polished it! Thank you!

Ch
Review №38

Honestly, the service is the best!!! Very knowledgeable and compassionate.The only thing that can rival the service is the craftsmanship. The detail is perfect and everything there just shines beautifully. Highly recommend.

Al
Review №39

Ive had a great experience working with both John and Judy at Derco to get my wifes engagement ring as well as two wedding bands over the past few years. The store is easy to navigate and the staff are always helpful and eager to clean any jewelry youre wearing when you come in to visit. I felt educated on diamonds when browsing for the right stone, as well as that the price I was getting was fair for the workmanship that went into each piece. I wouldnt buy from anyone else!

Ro
Review №40

Derco has to be the best place on the planet to buy jewelry. The service is out of this world! My wife s wedding ring had one of her diamonds missing from all the usage and they replaced it at no cost to us. DEFINITELY THE BEST ALL AROUND QUALITY & SERVICE.

Ch
Review №41

I love coming to Derco! You really feel like you’re family here and they pride themselves on excellent customer service. I’ve come here several times to get jewelry re-sized and it’s done in the same day. It’s annoying to find parking in SF so when you can get something done in one sitting, it’s amazing. They’re always offering to clean my jewelry so I leave their store more sparkling than before. I highly recommend coming here because Jack and everyone else here will take care of you.

Ja
Review №42

We are so happy with the service we received at Derco! From the first visit, to the many follow-ups to deciding on the right diamond and setting. Toukhig was responsive and helped us every step of the way. She understood this was a big purchase for us and we never felt pressured or rushed. In picking my wedding band, I was concerned about the diamonds rubbing against the engagement band. Toukhig setup a time for me to meet with the jeweler so they could customize the band to my requests. Both the engagement ring and band came back perfect and we are very satisfied. On top of the great work, customer service is always top notch when we visit and any jewelry Im wearing gets a good cleaning. We will not hesitate to go back for future purchases!

Ma
Review №43

Derco never disappoints. Their service is top notch.

Mo
Review №44

Christina was so helpful! My fiancé got my engagement ring here and we just went back for wedding bands. They cleaned my ring and sent us home with the cleaner for me and both of our moms! No pressure to buy the most expensive/biggest ring or anything more than what we wanted. The pricing was also very fair and they gave us a discount for coming back again! We will definitely come back

Te
Review №45

Best customer service by far. Jack and Greg made me feel like family. My first time here and plan on coming back for my jewelry purchases. Don’t waste your time researching other jewelers. DERCO is a MUST. Bringing all my friends and family here from now on.

Li
Review №46

Derco is the best if you care about quality! I have been coming here for over 25 years and they always have the best selection and prices. For a business to have survived for so long, you know that they are scrupulous, and that’s one of the reasons they have such a loyal customer base.They have kept up with the times and now offer a custom jewelry service where you can design your own jewelry. They also offer both contemporary and classic styles to suit most tastes. In fact, I was surprised at how many non-traditional wedding band materials and styles they carry in their showroom to appeal to all ages and budgets.For those who are concerned about mined diamonds or stones, they also carry a large selection of lab-grown stones.Although their prices for some items might be higher than a comparable style you see elsewhere (for example certain warehouse conglomerates), the quality of the components and workmanship will always be higher (if you care about that sort of thing). Similarly, if you are looking for a quality loose stone, their prices may not be lower than a stone you get from an online website. However, for anyone who knows diamonds, so much of what is important is the cut and brilliance/fire, something that you can’t see from online pictures, even if you see the inclusions on the certificates. Derco has a big enough selection of both certified and non-certified loose stones that you will be able to sit down and look through different stones with a jeweler’s loupe and be able to find the perfect stone to fit your specific budget.For loose mined diamonds, they will also give you full credit for the price you paid when you upgrade, and not very many other places will do that. Although a diamond is forever, your tastes and budget may not stay the same as you age, so you will always be able to get your money back when you upgrade to the next phase.When you are there, be sure to ask for Judy! She has been working there for 27 years so definitely knows her stuff. Unlike some other salespeople, she will always respect your opinion and give you what are asking for, rather than push her own tastes onto you. She has helped me with so many different pieces over the years and is extremely trustworthy and honest, and would never pressure you into buying something you’re not sure about. She also doesn’t pressure you into spending more than your budget, so she can definitely be trusted.They also offer free cleaning and inspection of your jewelry over the life of your jewelry. And if you ever need any pieces repaired, you know that they will not switch out your stones.If you are serious about your jewelry, Derco will not disappoint. When you make an investment in a quality piece, it’s good to have peace of mind knowing that your jewelry will be taken care of for years to come.

Ju
Review №47

Absolutely wonderful! I needed to have diamonds from a wedding ring(8-.3 ct.) reset into 3 pairs of earrings and a pendant necklace for my daughters(and myself😉). Not only did I get a great price but the customer service from Jack was the best you could get! He not only had great advice but also said if we wanted changes after we got it, no problem to modify it! They also mailed the jewelry to me so I didn’t have to drive back up to the city! They all came out beautifully and everyone’s totally happy with their jewelry! Thank you very much Jack and Derco!! You’re the best!💗

St
Review №48

My husband has been seeing John for a few years and purchased my engagement ring from him. He is super personable and genuine, and made sure to keep everything in the DL until after the big day (proposal).Jack is also wonderful, he always makes sure my jewelry is cleaned when we arrive, and makes sure we’re hydrated with mini water bottles. His customer service is second to none!I highly recommend Derco! Always best to call ahead to make an appointment, especially on the weekends but we never have trouble or get turned away.

Ke
Review №49

We came to Derco to get to finally get my wife her dream diamond. Jack and Greg gave my wife and I superstar customer service! They tended to my wife like the queen she is. So personable and attentive. They even polished the other jewelry she had while we waited.Go to Derco to get excellent jewelry and outstanding customer service.Thank you Jack and Greg! We appreciate you!

En
Review №50

My husband and I bought our rings from Judy 27 years ago. She was so helpful and not pushy at all. My sister takes lots of young couples to buy there rings and everyone just loves the place and there rings. Today I returned for a diamond check, cleaned and fitted so I could wear my ring again! It was so beautiful after they were done. They are so grateful for your business they asked for all my jewelry I had on to be cleaned! It’s all like brand new again! So if you are looking for rings please go see Judy she can help you make a great choice for you! You won’t be sorry!

Va
Review №51

Our experience at Derco has been nothing short of amazing. My original ring was purchased back in 2014 and I wanted to add another band at our 5 year anniversary. Few weeks ago we stopped by met with Joanna and the rest was history. My ring is complete with a beautiful cushion cut center stone and two bands. I can’t stop staring at it. STUNNING! Jack took the top of my original engagement ring and made it into a necklace that I can wear daily. This is a piece that someday I can pass onto my daughter.Thank you Jack and Joanna and the Derco team for outstanding custom tee service. You really do know how to make your customers feel extra special. The MacKay’s

Am
Review №52

Highly recommend!! I had such an amazing experience and am so happy with my engagement ring and wedding band. Will definitely be coming back for more jewelry in the near future! Shout out to Greg for always being available to help and answer my many questions!!

Fr
Review №53

Jack and everyone at Derco is so friendly and professional. I’ve been coming to Derco for years and they are the only jeweler I trust! The prong on my engagement ring bent and they fixed it for me. I lost the back of my earring and Jack gave me a new one. Their prices are very good and their showroom has an extensive selection. But most of all, I keep returning back to Derco because they are the trusted jeweler.

RF
Review №54

Derco Jewelers is a wonderful jeweler! My mom has been a happy customer for at least 15 years. I love Derco because as soon as you walk in the door you’re treated like family, and they never forget a face or a purchase. Jack is an exquisite craftsman. He has meticulously repaired, reset and set many pieces of jewelry for our family from my grandmother’s sapphire and diamond rings to my husband’s giant Figueroa link chain, which my husband has had for many years and which he wears daily. Jack repaired the lobster claw and reinforced the links to perfection. Both Jack and Katherine, who resized my grandmothers ring for me, are extremely knowledgeable and always give the best advice with respect to selections, repairs and settings. They always go the extra mile and give a little extra service and always leave you looking forward to your next visit. It is always a pleasure and we know for sure that we get the best service possible.

Ar
Review №55

Best Jewelers anywhere!! Engagement ring, anniversary ring, earrings, custom made pendants - everything is gorgeous and made with the best quality. In the over 25 years of buying jewelry from them, Ive never had any problem with craftsmanship. And the customer service is out of this world whether its crafting a custom emerald necklace or putting together a momento family locket with tiny gemstones, they spend the time to make sure its perfect. Once you look here, you wont need to go anywhere else.

St
Review №56

Customer service was superb, patient and attentive. They gave me flexibility on choice and return policy in case if the selection is not ideal. Recommended!!

La
Review №57

Jack and his team at Derco have been our familys jeweler for decades. They have provided unparalleled customer service and high quality, beautiful jewelry - each and every time we have visited their showroom. My boyfriend and I were recently in and worked with John to create customized rings. They turned out to be more beautiful than I could have hoped for! Whether you are looking for something small or large, make Derco your first - and last stop. They always put their customers happiness first!

Ma
Review №58

The customer service at Derco never disappoints. The quality of my ring is beautiful. I lost a small, side stone and it was replaced at no cost. They care about their customers and the maintenance of not only the jewelry you buy from then, but also any of your jewelry. Don’t make any decisions about jewelry before asking Derco as they are extremely knowledgable.

Br
Review №59

Went to a couple places shopping for an engagement ring and Derco blew the competition out of the water in terms of service and price. Super happy with the ring and the whole process. John helped us. Hes fantastic, and so is the gentleman who always offers water when we go in. This gentleman helped fix some jewelry for us in a matter of minutes. Thank you.

Ke
Review №60

I have come here several times and the main person that helps me is John. He has never pressured me into purchasing anything and all at the same time will take his time to educate you about the diamond and band. He will work with your budget and explain what he suggests and what the trend has been. I highly recommend looking for John when you need anything.I also want to mention Jack. As Jack has helped elevate their commitment to excellent customer service

Mi
Review №61

From the moment you walk in the door Jack will make sure you are well looked after by a robust team of staff. The customer experience is really special here. We’ve bought my husbands wedding ring, a diamond necklace for my sister and my diamond earrings there, great price, lovely jewelery and the best after care service... anytime you pop in they quickly relieve you of all your jewelry and come back with it sparkling clean and serviced - while you wait and for free!! I haven’t been to a better place! Thanks Derco’s! Highly recommend!

Lo
Review №62

It is going on 39 years now that Derco has been a part of my life and family, forming relationships with the owners and many of the wonderful jewelers that work there. My go to girl all these years has been Joanna! She is excellent in making your diamond dreams come true. Derco has been my one and only jeweler due to their reputation and my experience with them. They have played an integral part in many of our family celebrations with their gorgeous creations. I enjoy nothing more than to surprise my family with sparkling diamonds to celebrate my appreciation and love for them.Just last month during this Covid-19 pandemic my daughter was able to work with Joanna and Jack over the telephone, via texts and pictures to create a wedding band for her fiancé. As always, Joanna, Jack and the team didnt let us down. They were able to custom make the ring and at the last moment before shipping it Jack was able to have the wedding date engraved to the inside of the band. The social distancing wedding was perfect and took place on 3/13/21.Before shopping anywhere else I encourage you to stop in to Derco Fine Jewelers. You wont be disappointed in their top notch jewelry or their lower prices.

De
Review №63

I have been buying jewelry from Derco since 1982! Over the years I have referred dozens of friends to Derco for their important diamond purchases, beginning with their engagement rings. Most recently my son had a stunning engagement ring put together for his new bride. I can’t talk enough about their impeccable quality and service. The pricing is also excellent.

Bl
Review №64

Derco’s is no my go to fine jewelry provider. Joanna made my whole experience fun and effortless. She met the deadlines to get my ring to me on time. She advised me on what she has seen work well and what she has seen work not so well with creating a custom piece of jewelry. I LOVE the finished product. I’ll definitely be back and encourage anyone purchasing a quality piece to check out Derco Fine Jewelers!!! Thank you Joanna!! 💎

Li
Review №65

The staff at Derco immediately welcome you upon arrival at the store and provide the best customer service imaginable, from start to finish. They are helpful, friendly and professional. Their products are the highest of quality and they stand behind their work. I highly recommend Derco for all jewelry needs.

Sh
Review №66

Absolutely the best service - a long over due review for Kathryn, Jack and Delin who have provided the best service and care for my jewelry needs over the past 7 years. They have replaced stones, created custom pieces, resized, and some of it were my own pieces purchased awhile ago or passed down through the family. Whether its their piece or one of your own, they treat it all like its something they made for you.When Ive done custom pieces, they usually offer a preview before finalizing, theyve made pieces from a drawing or a photo. They are always happy to clean your jewelry and provide you cleaner to take home. Again, the service and craftsmanship are the highest. Thank you for being my go to jeweler all these years. I really appreciate the personalized service and quality of their jewelry. Highly recommend.

Je
Review №67

They are literally the nicest shop ever! The people here really amazing, especially Joanna who has been with me through ring resizing and always offers to clean my jewelry whenever I visit. I don’t have to worry about quality or service here - definitely recommend :)

Mi
Review №68

I came in to get my engagement ring re-sized. It is a family heirloom, and I wasn’t sure anyone would be able to size it for me given how old it is. Oh my goodness! What kind, welcoming, generous, and efficient jewelers! They sized the ring perfectly within an hour for me, and treated me like a member of their own family. I couldn’t recommend Derco’s more highly!

De
Review №69

I am a returning Derco customer!!! The highest compliment one can provide to a business that has given the highest quality service.What an amazing experience working with Jack!!! He provided the best customer service, pleasant, polite and was very professional in all his interactions. I am very happy with all the end results of my diamonds/jewelry work orders. Thank you, Jack!!!The showroom was well presented. It is well lit, clean, organized, appropriately spaced for the safety of the customer (and salesperson), and access to sanitizers.

de
Review №70

This place did an amazing job on resizing my ring!They were a recommendation form a few of my friends and I’m so glad I came here. Everyone is super welcoming and very professional. Loved my experience and would highly recommend them!

Br
Review №71

I went to Derco today for the first time and was blown away by the customer service. I went in for a resizing and cleaning for my engagement ring, and was in and out in under an hour—my ring came back to me absolutely gleaming and the perfect size (I have a very small finger, they had to size it to just under 4 1/4 but not quite 4”). I can’t recommend Derco highly enough, I think I just found my lifelong jeweler!

Ba
Review №72

My husband bought my engagement & wedding ring from Derco, and I couldn’t be happier with his choice! It’s the shiniest diamond I have ever seen. It has been on my hand for about 2 years now, and I still can’t stop looking at it. I get random strangers complimenting it all the time! He recently bought me a necklace for Christmas, and I’m just as happy with it as I am with the ring. I completely trust Derco with all our jewelry needs, and wouldn’t dream of going anywhere else!

Wi
Review №73

We were turned on to Derco by friends who had been shopping there for years. Upon walking in for the first time, I was immediately blown away by the customer service, options, and pricing. It’s now 7 years later and we have been working with Lorraine the entire time. She has always been extremely helpful and honest with anything I have considered purchasing and her assistance has led to numerous purchases that have been loved by my wife. We will continue recommending Derco to our friends/family and look forward to our next purchase!

Jo
Review №74

First came into Derco a few years back when shopping for an engagement ring. I shopped around prior but decided to go with Derco for their customer service.Since then, I’ve bought many pieces of jewelry through them and have gotten to know one of the family members, Jack. Jack and the Derco staff are the kindest people in the jewelry business unlike many others that are only trying to make a buck off of you.I have and will continue to shop with them and recommend my friends and family!

Si
Review №75

I bought my wedding ring and band from Derco a few years ago and each time I go back for a cleaning or to make any alterations to my ring or setting, Jack and his team at Derco provide the best customer Service & greet me with a big smile. They’re always willing to help and listen to what I want changed and take care of it immediately. In addition you get to walk away with a free jewelry cleaner as well to keep your diamond sparkling when you are home! :) I’ve been to other jewelers like Shane co etc they just don’t compare, not in the quality of the diamond selection or the exceptional customer service thats offered by Derco. If you’re looking for a jeweler that’s not only keeps the best selection but also treats you like their own then head over to Derco and ask for Jack, you will be happy you did! -Simar Gill

Al
Review №76

We had a wonderful experience at Derco. Delin was our sales associate. She was very knowledgeable and experienced. She showed us some amazing diamonds at great prices. We wanted to design our own ring. She had many different molds of rings to look at to get a feel for almost any design. She was very personable. If you are in need of a wedding or engagement ring, I would high recommend going to Derco. Everyone in the store is absolutely friendly and helpful. They really know how to make your ring shopping a wonderful experience. I couldn’t be any happier with the way my ring turned out. One of the best jewelers for sure!!!!

Aa
Review №77

The best customer service! Took my ring to get resized and bracelet clasp to get fixed. I got help right when I walked in and got great results.

Se
Review №78

I had a wonderful experience they made everything easy for me. I went in to get a new setting for a stone I had. I had so many options available and they did they ring for me, didn’t have to be sent out. In a couple of hours I had my new ring on my hand and was wearing it that day. So happy and will definitely be going back in the future.

Jo
Review №79

Wonderful selection and service! We purchased my engagement ring here and they took great care when I needed it resized. Ive always appreciated their warm welcome and sending us home with jewelry cleaner each visit. Highly recommend for your jewelry needs.

Es
Review №80

If you are looking for jewelry for a special occasion, I highly recommend Derco! I stumbled upon Derco while I was looking for my wedding band. I was a bit overwhelmed by the amount of jewelers located at the Gift Center. I walked passed Derco, but I didn’t have an appointment. To my surprise, they welcomed me in with open arms and helped me narrow down my ring options.My store associate, Christina, was absolutely amazing! She showed me a number of different styles based on my preferences. I wasn’t 100% positive about what I wanted, and I was so glad Christina was so patient and did NOT push me to buy a ring I wasn’t positive about, just so she can make a sale. I left that day without purchasing a ring, but I kept thinking about how amazing the customer service was and how comfortable everyone in the store made me feel.A few months later, I was ready to purchase my ring and I gave Christina a call and she was happy to make an appointment for me that same day! She showed me the rings I had liked from my prior visit but also pulled a few rings that were slightly different than what I was originally looking at. I’m so so glad she did because I fell in love with a ring that I wouldn’t have otherwise looked at!The Derco team and Christina made this process so fun and stress free! They also re-sized my engagement ring and wedding band in less than 24 hours!I would also like to add that I was shopping during the pandemic. There was very limited access to the Gift Center, but Derco had a separate show room across the street. I was so happy that I didn’t have to wait in a long line to be helped.My experience couldn’t have been better! Thank you, Christina and the Derco team! I am so happy with my beautiful ring!

Ry
Review №81

Derco provides excellent, personalized service. Delin helped us find the perfect engagement and wedding rings out of their wide selection. The prices were very reasonable and we’ve been back a few times for the free ring cleaning and polishing. Delin even remembered our names after over a year since our last visit! Derco also provided great service for several repairs of my mom’s wedding rings as well. I highly recommend Derco!!!

Pa
Review №82

Jack and the entire team at Derco are amazing! I bought my wife’s and my wedding rings there and it’s where we’ll go in the future for jewelry in the Bay Area

Is
Review №83

Bought an custom engagement ring. Top quality rings and diamonds. Great service, offered to fix my jewelry free of charge, lovely people!

Kr
Review №84

I highly recommend seeing Judy! She helped me get my dream engagement ring and I couldn’t be more happy! They have quality jewelry and amazing service

Al
Review №85

My wife and I were looking to upgrade her diamond and decided to try the S.F Diamond District as we read some favorable reviews. We entered Dercos and found Customer Service to be exceptional. From the moment we walked in, a gentleman (who we found out later was one of the owners) brought us waters and took my wifes jewelry to be cleaned. Our salesman John S was well knowledged and answered all our question...with that. He picked us out a beautiful 1.6ct Diamond that looks gorgeous on my wifes hand today. These guys are friendly and helpful....will recommend Derco highly to anyone looking to buy or upgrade their Diamond. You have to trust your Diamond dealer..and We trust Derco.

Ka
Review №86

They always go ABOVE AND BEYOND to ensure you have an amazing experience here. I’ve had several custom pieces made and they exceed my expectations everytime. The quality of their jewelry and customer service is amazing they treat customers like family here. 10/10 much better than anywhere else I’ve ever been for jewelry.

Gr
Review №87

Joanna has been helping me for years and is always amazing. She and Derco provide the highest quality jewelry with the highest level of customer service. Thank you for making every experience a wonderful one!

ca
Review №88

I can’t say enough about how great the customer service here is. Every Single Time they take care of us like we are family! No doubt We will be back! After all... #diamonds are a girl’s best friend! 🤩

Sa
Review №89

Got my ring resized here and they have incredible customer service! The owner is so kind and the staff is very friendly. I will definitely be coming back - HIGHLY recommend!

Ke
Review №90

Absolutely amazing customer service! Such kind and helpful people. My entire family buys a lot of our jewelry from Derco. They also do great repairs to make everything look brand new. Definitely recommend!

Em
Review №91

Best customer service and quality of care I have ever received from any jeweler. My fiancé bought my engagement ring and wedding band from them. Ever since, I’ve came to them for all my jewelry needs, free cleaning, questions, and more. All of the jewelry sales people are wonderful to work with. Not pushy, they genuinely care about their customers and want everybody to be happy with their purchases. All their jewelry is so unique and beautiful. Highly recommend Derco to anybody living in sf. I moved to the east bay and still drive the 40 mins for my cleaning and amazing customer service. Thanks to everybody at Derco!

Ka
Review №92

I absolutely love Derco Jewelers. The quality of their jewelry is awesome and the jewelers are very knowledgeable and friendly. I have been coming her for a long time. The staff is top quality. They always clean and check ALL my jewelry when I come into the store.

Jo
Review №93

I ordered a custom ring from Derco and I could not be more pleased with the product and experience. The ring is absolutely incredible and my fiancé loves it! They were very helpful and easy to work with. I set my budget and they were able to create the perfect ring. My experience was everything I hoped it would be, helpful and stress free.

Ca
Review №94

Hi, Ladies if you need an excellent diamond 💍 ring or your ring re-sized, Derco has great customer service especially Jack. He made sure my wedding ring and band were in good hands he re-sized my rings and the final product is amazing. My ring 👀 looks just as good or better than when I got married 18 years ago. 🙋‍♀️

Ho
Review №95

I brought an heirloom wedding set to Derco and worked with Delin to design a new wedding band and pendent with the stones from the ring. Delin was super helpful and it was great to look at a wide variety of bands that they had in the store to get ideas on what I could do to set my stones.Before going in they gave me a very fair quote (compared to others I contacted they were the lowest price) and confirmed that what I had in mind would be possible to make. We made an appointment and spent a little over 2 hours looking at other rings and necklaces and coming up with our design. They had a wax mold of a similar design already so I just approved the design all in one day. Then 6 weeks later the ring was ready. They also let us sell back our old platinum and deduct that from the cost which was helpful.I am soooo happy with how my ring and necklace turned out. The diamonds look even more beautiful than they did in the original ring and the quality is amazing. They are very knowledgable, fair and helpful and we will definitely be back for any future custom jewelry needs. Thanks Delin! :)

Jo
Review №96

Derco is amazing! My fiancé and I came here to get our wedding bands. They have a huge selection of jewelry and wonderful customer service. Everytime I come in, they offer to clean my engagement ring even though it didn’t come from them. They even resized it for free! We’ve purchased a couple of things from here now and they’re very communicative throughout the process. Highly recommend coming here for your jewelry needs!

Ki
Review №97

John Sarmiento was extremely helpful in seeking out a fabulous stone as a replacement for a missing stone from my 18 year old engagement ring. He worked with me finding a great value which allowed me to upgrade my stone size and quality as well as helping me to use my original ring/ setting.I would definitely recommend to friends and family.

Kr
Review №98

My family has been coming here since I was a kid, in the early 80’s. Derco never disappoints. Enjoyed my visit to Delin, she was super helpful! Also the owners with their customer service is superb. If you’re looking for great customer service and the perfect jewelry, Derco is the spot!

UC
Review №99

Best jewelers around! 10 stars +! *********

Je
Review №100

Ask for Greg at Derco Jewelers...the king of customer service! He’s patient, knowledgeable, can find you/make you anything you want, and their quality is unmatched. They care about their reputation and will go above and beyond to make sure their clients are happy. Find Greg...you won’t be disappointed!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:888 Brannan St UNIT 137, San Francisco, CA 94103, United States
  • Site:http://dercodiamonds.com/
  • Phone:+1 415-626-7442
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry designer
  • Jewellery manufacturer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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