San Francisco’s local Ducati Husqvarna Moto Guzzi and Triumph dealer. Good selection of accessories and apparel, dedicated long term employees that care. Capable service department.

Didnt buy anything, just based review off customer experience. If I were to buy a bike it would be here. Inventory was awesome, but I’m a Ducati fan. Garage style shop and all the employees bikes parked outside are the models they sell, so you know they’re not here for just a job, they love the products.

Highly commendable employees and service. I give my highest recommendations and appreciation to the staff at Munroe Motors SF. I want to specifically recommend Matthew Thrun (in sales) and Kyle (in parts and service), although the whole team at Munroe are lovely people. Buying a motorcycle can be a harrowing process, especially as a female ride. I was treated with respect from the moment I contacted Munroe through their web portal. Matthew provided me with timely feedback via multiple forms of communication (email, phone call, text) and consistently addressed my questions and concerns. I was never spoken to in a condescending manner or as if I had no understanding of the products I wished to purchase. At the same time, Matthew was kind and patience in answering all my questions and addressing my concerns. When I picked up the bike Matthew walked me through each aspect of my machine. He understood me as a rider and knew I was upgrading to a more technologically integrated bike. More importantly, he knew the machine and had done his research to understand and anticipate what questions I might have about my new beauty. Finally, if you need a helmet or part just ask Kyle. He was able to obtain my request overnight and I picked it up next day – willing to put in the extra effort for the customer. Wherever you live in the Bay make the trip to Munroe. – From 0077

I bought my Triumph at Munroe and have been going here for years. Experience was uneven early on, but lately it’s been stellar.Most recent example: A few weeks ago, my bike wouldn’t start so I had it towed in. They replaced a blown fuse but couldn’t find a cause. I also had them do the annual service. I rode the bike home the next day. The day after, the bike wouldn’t start again. [Obviously, this isn’t the good part] I called and everyone in the service dept was super friendly, said they’d take care of it. One of the owners came out himself to pick up the bike. He was friendly, entirely present / not rushed, keen to solve the problem, and clearly super knowledgeable. He asked several questions and patiently listened to my concerns regarding the way the wiring was laid out on the bike, particularly around the headstock and into the headlamp bucket, and as he was loading the bike, he figured it out! The next day, he brought it back himself with the problem fixed, all the wiring cleaned up, and some extra fuses under the seat to boot. I’m very happy w/ the service.

Love these guys. They got my Bonnie rolling again after another garage in town couldn’t figure out the problem. Also got myself some sweat new summer gloves and some ideas for a future 2nd ride in my garage. Ask for Matthew, he’s super knowledgeable and fun.

Thank you so much guys and the team there. You guys are awesome. Getting the Panigale SP from you guys

They will trick you into doing service that you dont need. They told me my drive chain was definitely loose and it needed adjustment, even though my bike was just last month on a service. The guy said it will cost me $60 to tighten it. At the end, they just put lube on it! They did not adjust my chain at all because it didnt need any adjustment. I find that super dishonest. I complained, but they refused to refund me. Very bad service!

Great place. Great ownership. Excellent service. Vroom vroom!

This is a great shop! I recently bought two helmets here. Kyle was extremely thorough and even stayed open an extra 30 minutes to make sure my partner and I got our perfect helmets. I plan to use them for all my service and part needs; I recommend you do the same.

I bought a Tiger Rally from Munroe earlier this year and they were great. I was on a bit of a time crunch and they were able to get the sale and first service done really quickly.I worked with Matthew for the sale and he was very accommodating, responsive, and he helped get things done quickly. Andy helped me schedule a last-minute service and he’s been incredibly helpful with questions I’ve had since buying the bike.Andy explicitly told me to take off the aluminum panniers before doing any off-roading. As you can see in the picture, I did not listen. The moral of the story is - listen to Andy! (And also buy a motorcycle from Munroe)

Ive been going to Munroe for about 2 years now. I bought my Thruxton R from them. I have not been disappointed once - the staff is super friendly and always helpful (Brent, John, Bobby, Andy, Sam, Bill, Keith, etc.)! And the service is always very well done, and done very fast.

Im torn on giving Munroe 2-stars. I bought a 2018 Street Triple R from Munroe in Feb 2018, and the sales experience with Augy was the easiest buying experience Ive ever had. I was paying cash, and was out on my new bike within 3h!Service, on the other hand, has been a complete disappointment. In May 2018, my bike was knocked over on the street and I brought it in for repairs under insurance in June 2018.After months at the shop, apparently waiting for parts, by mid-August I was told the parts had arrived and my bike would be ready within the week. I had to call in every day that week for updates, and was told that I could pick it up but without a front fender as the correct part was not ordered to repair it. (3 months after bringing it in!)After paying for the repairs, they wheeled my bike out to the street only for me to find it with its broken mirror mount on my, apparently replaced, handlebar. I told them I wasnt going to take a bike without a fender and mirror both, and left it with them to continue the repairs.As I write this, my bike has now been at Munroe for 78 days and there is no ETA for it to be completed.

Walking into Munroes changed my life repeatedly. I only ever bought parts from them for my aging Ducatis and Triumphs I fixed up (and occasionally service), but seeing the glimmering examples of new motorcycle art just kept my blood boiling. The guys who work there are great and have a lot of time for admirers even though I never dropped 10-20 Gs on a machine. Ill always buy them used, but have been happy on the two occasions theyve come with a Munroe keyring as these guys are part of the local citys lifeblood. Thank you for everything!

I went there to purchase 2020 Ducati 821 they have on their website listed for $10,500. Spoke to Matthew. He seemed reasonable guy with decent knowledge of what he was talking about.Asked to send me out the door price with couple of add ons I asked them to install on a bike. And was hoping to wrap up the deal on Tuesday. I did get email but there was quite a hidden fees. Advertised price was increased by 10% (before taxes and fees) with so called handling and freight fee of $1349. Thats a 10% add on a $10,500 advertised price. Thats shady! Ive been running sales department for a while and was always against doing business this way. Sad to see in 2021 dealerships still do business this way.

Seriously some of the most friendly and helpful staff around! they always go to the extra mile to make sure you get what you need.

I think this is the only review Ive ever written. The guys at Munroe are top bunch of passionate and friendly dudes. It was my first bike buying experience which can be intimidating if you dont know what youre talking about but their team guided me through every step. I also left and then returned to the shop as I found their deals on helmets and accessories were better than other places in town. Couldnt recommend them enough.

Fantastic shop! Friendly, knowledgeable, and well-stocked. I think the only downside is that you will have such a good experience youll find yourself going back for more! Thanks, team, for making my day over and over.

Unfortunately they seem not as attentive as in the past. Took my bike there, problem was not solved but was charged and when I returned, they claimed it is a different issue(?). I wish they return to a 5 star service- for now I’m dissatisfied.

Knowledgeable staff, provided great riding advice, and they have some beautiful bikes.

This place has a great selection of motorcycles. All types and styles. Friendly staff.

They didn’t have the trim of the bike I was looking for, but we figured that out quickly and professionally, had a laugh, and I still left with a smile on my face. Great customer service

The new Ducati Panigali V2!

Youre better off taking your motorcycle to be serviced elsewhere. Sure they are a certified Ducati Dealership but, the service that I paid for was unaccounted for. There were several mistakes on their end. As a local guide, I do not recommend their Ducati Service.Below are photographs of an old vs new Fuel filter. After a close call accident due to failure, I decided to take the motorcycle to a well trusted shop. My mechanic decided to get the motorcycle on the dyno and get it checked out. It turns out that the service Munroe Motors provide was not up to standards. The fuel filter was not changed during its time at the shop in Munroe Motors.When I asked for the old parts at Munroe, (clutch pack, air filter, timing belts, spark plugs, and fuel filter) the fuel filter was the only item that was not given to me beside the oil filter and oil.I was told that the shop smelled too much like gasoline to keep the fuel filter on hand. So they had to throw it away. It could have easily been saved in a zip lock bag. To prove my point, the mechanics at Munroe Motors could have pointed out that the fuel pump was using a different type of non-OEM clamp. Thats how I know that the mechanic never checked or changed the fuel filter. Because of their mistake I could have easily caused an accident.

Building custom Triumphs means that youre often looking for parts to mixn match on your build without always knowing exactly what youre looking for. Obviously, that can turn into a time consuming affair. Fortunately, Kyle and the rest of the crew make it quick and easy every time I order from the Munroe Motors parts department, finding the correct parts, and shipping them out to me in AZ promptly, like true professionals. Full confidence. Thx again, guys

Every employee I met today was an exceptional character and exceptionally kind; buying a bike here was a wonderful experience. If i didnt shell out all my dough Id do it again!

Went there for keys programming for my MotoGuzzi California

One of the most badass shops in SF!

The best in service. All these guys are fantastic from service to parts to sales. You will never go wrong here.

First time motorcycle buyer and everything about this experience was A+. Never once felt oversold or taken advantage of, all available options for my budget were explained comprehensively and patiently. Bill was a magician at explaining everything warranty/coverage related to a noob like me. Really great staff - definitely recommending to friends!!

Buy a motorcycle. Or motorcycle gear. Or just super cool fun stuff. And drool.over pretty bikes.

Great customer service, special thanks to Matthew and Bill for making things happen!

I worked with Matthew in sales on an out of state transaction. He was very communicative and the bike arrived exactly as described.

I rarely (read: never) write reviews. So when a business does something exceptionally right (or wrong), I have to share. Simply put: Munroe Motors was an absolute delight to work with. Bought my Ducati Scrambler Cafe Racer from there and the entire experience could not have been better. The motorcycle itself is awesome. But what makes Munroe Motors shine is the customer service. The Roland Sands jacket I bought was actually too big for me and after bringing in the original jacket, they ordered a new one for me to exchange. This would be a fairly innocuous point, but what makes this unique is that these leather jackets are typically never returned because they conform to your body and nobody wants to buy a jacket that has already been broken in. To be fair though, after two weeks of owning the jacket, I rarely (never) wore it. I travel for work a lot. I also bought a RAM Mount that, unfortunately, wasnt the correct configuration for my bike. After I showed them the problem, Kyle, who is probably the nicest guy ever, not only ordered the correct part, but he shipped it to my apartment for free.These guys make the trek from Sunnyvale to SF bearable :)

Great friendly service. Knowledgeable staff and nice selection of motorcycles

Got my Ducati Scrambler from this place. The people here are great. Had a great experience buying the motorcycle and having the first service as well. Bought a lot of gears from here too. They have good knowledge and help you out on the type of gear you are looking for. All in all a 5 star place to get a motorcycle and all the related things.

Good people, patient and knowledgeable sales staff. I have only purchased a few things from them, but they are always ready to help and go above and beyond. Reminds me that there is still some great customer service out there. I will undoubtedly be back, thanks Munroe.

Ive had my bike serviced here many times over the past few years. The work has generally been good with a couple of minor snags. Staff is nice to chat with and usually very helpful. Would recommend for service.

Absolutely fantastic in every way.I snapped a shift pedal on my Triumph Speed Triple in rural Nebraska ahead of the 4th of July holiday. I managed a temporary fix then. ?Knowing I would be in San Francisco in a few days, I checked in with a number of Bay Area motorcycle shops to see if any of them had a replacement part. Munroe was quick to offer to order up the part (as were several other shops along my route), but I declined. I was not enthused about spending money on parts while on the road if I could help it.A torrential downpour in Nebraska and high winds along I-80 in Wyoming and Utah changed my mind. This was becoming a safety issue, not simply a matter of convenience. By the time I made it to San Francisco, I was getting desperate.It turns out that Munroe took the initiative and ordered the part anyway. I stopped in to talk to them about possibilities and it turned out that the part had arrived a couple of hours before I did. They slapped it on, charged me a remarkably decent price for the part, and now Im poised to start my way up the coast on the 2nd leg of a 5,000-mile trip from the Midwest and back.I now know who to recommend to anyone who needs parts and service out in the Bay Area.Thanks, guys; you seriously saved my bacon.

Customer service is super friendly. I wish they had more motorcycle gear that is not made with the corpses of animals.

Old school motorcycle shop. Great, personalized service. Most of the staff have been here for years and ride daily.

I originally went in there to buy a ducati helmet. I was helped by Kyle (the dude who unfortunately has his arm in a cast) What followed was probably one of the best customer service experiences I have ever had. Kyle helped get me into a correctly sized helmet, patiently explained everything about the finer points of the fit and design of the helmet, helped install the pinlock insert and had one of his guys wire in my Cardo. Throughout all of this, he was doing this with his arm in a cast but kept on going. Props to you dude. Ive been in here 4-5 times and every time Ive been astounded at how above and beyond these guys go to help you out and make sure you leave happy.

So far, so good. Great service setting up an appointment and dropping off the bike.

Always a great experience at Monroe. The staff is very helpful and knowledgable. Quality parts and service, and they call you back when they say they will.

Went with a friend to purchase a Husqvarna 701 supermoto from here and it was a great experience! Friendly customer service with a great selection of bikes. Got some free shirts too. Very clean showroom on the inside. Would recommend checking them out and stopping by.

The BEST service you will get here from Bobby and Keith at the parts department. If everyone has their genuine attitude (helpful, friendly, besides their knowledge of the job) toward customers, this world will be a better place to live!!!

The best thing about this place is the phone interaction when getting your bike serviced and the showroom. None of which has to do with actually getting your bike fixed. Had to bring my 999 here 15 mins after taking it out with same issues. After spending about $800+ all i got was a new rear tire covered in oil.

Wish they were less awesome. They make it so hard to leave without buying a new motorcycle.

Great place to buy fancy motorcycle like Ducati or triumph. Knowledgeable people working in Munroe motors.

Very nice! Come check it out.

Amazing shop! Even though the shop was slammed, they fit me in for a last minute repair of my shift lever and I was back on the road in 5 mins! Will definitely return!

Munroe Motors is a wonderful place to come to for all of your motorcycle needs. They have a wonderful staff. And the variety of quality motorcycle are so wonderfully tasteful.

This shop does not stand behind any product they sell, nor do they value customer satisfaction.I purchased my bike with them and trusted them to do my first service and a GPS install. Thats it. Not a single part of this process was easy or quick – except the part when they took my money; theyre great at that.Heres a few reasons you might avoid purchasing a bike at Monroe:• Theyll over-bill for service hours at an egregious hourly rate (the required minimum is 1h).• The customer service is abysmal at best. Youll need to call to get the status of your service. Theyll promise to call and update you with any changes, but never do.• Your bike *will* be stuck at their shop for weeks at a time. In my case a simple fix (improperly installed GPS unit) took 4 weeks.• If you show them any sign of irritation, theyll speak to you with a complete disregard for your patronage. Possibly the most condescending staff Ive ever experienced.•They use very misleading language. When I purchased the bike I was told that the first service was on them which I mistook to mean that the cost was going to be covered... They actually just meant that theyll do the first service, if I pay them.• The admin staff informed me that its normal for a bike battery to die if you dont ride it at least every other day (after their GPS installation my battery was dying weekly, on a brand new bike).• All sales, literally of anything, are final. When I inquired about a refund for a part they sold me that wasnt performing as promised, they refused and stated that all sales are non-refundable.

With over 40 years of e experience, Munroe Motors is absolutely one of the best places to service your Ducati, Triumph, or MV Augusta. Great sales and service departments. Definitely worth the drive...

The staff here is great. I recently purchased a Moto Guzzi V7 II here and the whole process was flawless. No high pressure financing, quick and easy. Feel pretty confident in their ability to service the bike though I havent come in for service yet. Good selection of accessories and lots of bikes in inventory.

Incompetent service. They’ve mishandled no less then 4 different bikes I’ve had over the last 7 years.Also, incompetent business, it’s my birthday today and I got an email addressed to “Lewis BLACKLISTED Bosson” wishing me a happy birthday. I imagine I’m “blacklisted” either due to my instagram post detailing their many mistakes made by service or due to the fact that I bought a lemon from them and instead of just going away (when they lied to me) I fought for my rights. But it’s kind of like saying, “you can’t fire me, I quit”, no way I’d ever step foot in there again.I’d spend more time detailing their mishaps but I’ve waisted enough time on this company already and it’s clear they are buying reviews so it’ll just get buried. No one in the bay talks highly of this dealership.

Beautiful motorcycles here. Highly knowledge and professional staff for sales and service.

Great shop, friendly and knowledgeable staff

Best cycle shop in the city. Super knowledgeable, but without the righteous biker attitude.

Whats not to love. Triumphs, Ducatis, & KLM motorcycles. Beautiful bikes. Very helpful & friendly service.

I recently bought a Moto Guzzi V7 iii from Monroe. My sales representative was a guy named Augie. The service I received was top notch. Ill definitely be back for my next bike.

Best Ducati dealer around. Its owned by two living legends

Love the dealership. Its my first stop for anything regarding my Triumph. Cant recommend them enough.

When you want to be treated like a stylish dillweed, this is the place to go. Really, it seems they are just a fashion store. No matter how much more you know about motorcycles and the Ducatis they have on the floor, prepare for the arrogant dressing down. And of course no test rides. So what did I do? Bought a KTM from Scuderia around the corner who were nothing but friendly and easy going and let me take an 1190 adventure for a 2hr test ride.Then, I had a friend that brought his Moto Guzzi in here for service under warranty, and they said that the warranty claim was rejected by the manufacturer. Of course my friend called Moto Guzzi North America, and they said they never received a call about a warranty claim for that VIN. Seems Monroe was hoping that my friend would just pay for the work out of pocket because it would compensate them better. They completed good work under the warranty once caught in their lie, I guess thats 2 stars?

I didnt see what I wanted but what they had look good

I came here a few years ago while on a trip and had an amazing experience and good conversation with the staff. nothing but good people in an awesome shop.now, a few weeks ago i stopped by in san francisco during a 4,000 mile trip to get my front tire changed on my Hypermotard but was quickly told they cant do my 30 minute service for over a week. the service writer was far from understanding the issue at hand.i was looking to support a business i had such a great experience with previously, but will likely not return on further trips.

Had a terrible service experience at Munroe twice! with my brand new 2018 Street triple RS - I went to them to replace my left switch cube under warranty since one of the switches was not functioning properly. The first time, the replaced the switch cube under warranty. However, I noticed upon delivery of the bike that the switch cube looked used and scratched. Additionally, the button that I had issues with, was still not working well (would get stuck). On bringing this up with Munroe, they blamed it on Triumph for sending the wrong part (Sure, but Munroe should have noticed that its a bad part and still does not fix the problem before delivering the bike to me.). They ordered another part and called me in again. Scheduled a drop off on a Saturday and was told the job will be done in 45 mins. On arriving at the shop, I asked to see the part first. The part looked new but now I noticed that it had an extra switch. They then found out that it was actually an EU part and not an US part. They assured that it would not be a problem and would work fine. I left the bike around 3 PM and it was not ready even at 5:15PM !!! They called me at 5:20 - I went over and I found the shutter was closed. Sam Swain (service manager) was waiting outside with the bike. He handed over the keys and walked away and closed the shutter (They never wait for you to inspect your bike.. So annoying! ). Upon checking the switchcube, I found that my headlights and heated grips were toggling on and off by themselves. So basically they busted my switchcube all together. Moreover, the mode button that toggles TC and ABS is also on this switchcube so I was worried that if those toggle on and off while I am riding on a freeway, it could be pretty dangerous. Since this was Saturday closing time, Sam said he cannot do anything now right then. I would have to leave the bike there and since Sundays and Mondays are closed, I would get the bike back on Wednesday !!! I requested for a loaner bike and Sam could not offer me one. Basically, they fd up my bike and left me stranded! I took off because I could not deal with how unprofessional Sam and the entire team at Munroe was. I had to later escalate the matter with Truimph America and they were able to help me fix the issues by having my bike towed to Marin speed shop where I had a much better experience. I highly recommend Marin speed shop for Triumph over this place. They even offer free towing for your bike in the city and have wayyy way better customer service

Everyone there was super helpful!

I have a seen several bad reviews of MM and I was hesitant to order an exhaust from them initially and have it shipped since i dont live in SF. I wanted it from here because they had the lowest price of anyone carrying it. I inquired about it via email and Keith Hale wrote me back and confirmed everything i needed to know about the exhaust. When I had time i gave him a call, he set everything up and said it would ship out that afternoon. Shortly after the call I got the UPS tracking # and the exhaust came when promised. Everything was exactly as described and was packed nice and safe. I love the exhaust, it was pain to install but just hearing it was worth it. I just wanted to share my positive experience with you. If you ever need parts, call up Keith, he will take care of you.

I was on a cross-country ride with two friends when we made a stop at Munroe in San Fran for a new helmet. Everyone at the parts department was extremely helpful. They took the time to fit the helmet perfectly. Even made a recon for pizza a few doors does (excellent by the way!)It was there that I fell in love with a blonde Italian. In the showroom was a new MV Agusta Brutale Dragster RR in yellow. Absolutely stunning! The rest is history.Andy Goebel and I communicated for a couple days as I continued my adventure. He worked out all the details, including helping to get the. Ike back to me here in the East Coast. Andy was engaging and communicative. Even the owner came out to say hello and talk to us. It was a very enjoyable purchase experience. I couldn’t be happier.

Great friendly service for my Moto Guzzi.

I brought in my 02 Sprint RS last week for the well overdue 24k service at 28k. The bike was in ROUGH shape.The service wasnt cheap by any means. It cost around $800 + 200 for a punctured tire.However, Jim Williams, who worked on my bike went above and beyond the call of duty. Along with all the work he did to get my bike serviced, he also adjusted the sticky throttle cable, fixed the muffler that was dangling, fixed one of the body panels that had lost is bracket etc etc etc.Thanks so much Munroe. Youre not the cheapest, but youre worth it.

Never rushed or pushy. Browsing very relaxed.

One star for mechanical competency and care. I took my Street Triple R in for its 12k service since it was more complex than I wanted to deal with myself and I figured the shop I bought it from should be able to handle it, right? Apparently not.Before I get into the story, here’s what they did wrong:1. Misroute a gas overflow drain line, causing countershaft seal damage2. Apply sealant to the countershaft seal in a failed attempt to fix it (after I called and complained) rather than replace it correctly3. Overfilled the oil by about a quart4. Overtightened the chain (~1/2” of play, under-spec for this bike)5. Failed to replace the gas overflow drain line, leaving the overflow to drain right on multiple electrical connectors and the engineThe morning after I get it back from service, I arrive at work only to realize that my bike is leaking oil on the ground, and most dangerously, on my rear tire. I was upset as I just paid a significant amount of money to have work done, and now it’s endangering my life and possibly my engine. I call and they are kind enough to have someone pick it up.I first get a call from the shop exclaiming that this somehow wasn’t their fault and avoided taking any responsibility! I found this both frustrating and unprofessional as something done during the service was the only thing that could have caused it. Later that day I get a second call, apologetic this time, claiming they fixed it and it was ready to pick up, no charge. Seemed like a good turn around time, so I was pretty happy - for now.That weekend I find it’s still leaking oil and getting on my rear tire, albeit not as much as before. Rather than trust the shop I take a look at what was going on.I find that the countershaft seal that had been leaking, that they said they fixed, had just been covered in blobs of sealant, which obviously wasn’t working (see pic). In addition, I checked my oil level and found they overfilled the oil by almost a quart and drained the extra into two large cups (see pic). In addition, my chain had been over-tightened with only about half an inch of play. Between the chain and the oil I started to really question if these people are qualified to do any work at all, since they can’t seem to do even the simplest things right.I order a new seal and replace it myself in roughly an hour and haven’t had any issues leaking since. I was surprised how easy it was considering they weren’t able to, or weren’t willing to, do this themselves.According to the mechanic that I had talked to, the gas overflow tube had been mis-routed and caught around the countershaft, damaging the seal. Apparently they weren’t lying because later when I lifted my gas tank to clean the air filter, I found the overflow drain tube missing, leaving the overflow to drain right on some electrical connectors and my engine!After seeing all this, I can only hope the valve adjustment and cam chain tensioning they did was much more careful.Overall, getting work done on my bike here was a terrible experience, endangering both myself and my bike, and highlighting an amazing level of incompetence and lack of care. I would recommend anyone considering getting work done here go elsewhere to a more trustworthy shop or do it yourself.

Everyone here is so experienced. Friendly service!

Great service, great selection - especially Ducatis and classic Triumphs.

Always have had a good experience at service department. Honest and fair treatment.

I bought my 2016 Ducati 959 Panigale at Munroe Motors on Friday. Everyone at Munroe is GREAT! From the moment I contacted Andy through email, finance with Mindie, talked accessories with Katie, bike tutorial .. Everything was a wonderful experience. This was by far the best experience ive had in purchasing any vehicle. At no point did I feel any pressure, everyone took their time with me and I left with a huge smile on the exact bike I wanted. I purchased the vip maintenance package that covers 6 visits in 3 years, so that means I will be back to Munroe for years to come. Andy was a super cool guy, I felt like I was buying from a buddy. Thats the type of comfort I like to feel when making a big purchase like this. Mindie was great at explaining every bit of information on the finance side and all the options I had on add-ons. She also went the extra mile to find a great deal on motorcycle insurance! As far as the bike, I added the tank pad and a gps tracker which the service team at munroe installed for me.Overall I am super happy that I went to munroe and I highly recommend them to anyone in the market.On a side note: A friend of a friend just so happen to purchase a triumph 675r the same day as me and he too was super happy.

I bought my 2014 Panigale 1199s from Munroe in February. Andy was my sales guy, and I deal a lot with Sam and the guys in Service. There all a bunch of stellar chaps, who work hard to make customers happy.Yes, they are not cheap. Its San Francisco. Nothing is cheap here. Recommend you learn how to do basic maintenance. But you get what you pay for.So far after 7 months owning this bike, I have been nothing but impressed with the service I get from the guys at Munroe Motors. Consider buying your next Ducati, Triumph, MV or Moto Guzzi there.edit: Been with Munroes going on 2 years now. Buying a bike from a shop and sticking with the shop is a bit like a marriage. Andy, Sam, the other guys there really know their stuff. Treat them well and they will treat you well. I moved out of the city so my next bike wasnt bought from them, but it would have been if they could have gotten me the deal I was looking for on a 2015 model.

Had a nightmare experience at a competitor of Munroe that resulted in me missing a couple fairing bolts. Ironically, the competitor told me to come to Munroe to resolve my issues. Hah. Now Munroe has a customer for life.Bobby must have taken at least 30 minutes to assure we had the right bolt ordered for my Triumph. Throughout the whole process I just felt horrible wasting this kind gentlemans time over 2 frickin fairing bolts! Bobby gave me a call after 3 business days to let me know my bolts came in and assured me that if they wont fit he will do an exchange for me to get me the right ones.I got home and found out that the hole the bolt goes into was stripped (probably another gift from Munroes competitor). Bobby went the extra mile and gave me a breakdown of what options I have to resolve the issue - he even gave me contact information for someone to chase the threads on my stripped fairing fastner.All of this....for just fairing bolts. I can only imagine what happens if I were to have a problem with any service they provide. A+ service here especially working with Bobby. Cant wait for the next service interval on my Daytona, its coming straight to Munroe.

Very friendly and helpful personnel. I would certainly come back.

The best motorcycle shop in San Francisco by far.

They are very helpful.

Friendly shop. Good selection of foreign bikes.

I live next door. Sometimes the exhaust is so loud you cant hold a conversation

Awsome staff!

Friendly service

Great staff

San Francisco’s Triumph dealership

Always great service!!!!

Friendly staff with lots of toys

Excellent