Great services and nice cars! My sales Joe is so nice! He is knowledgeable and helpful, and helped me get the car I am so satisfied with!

I had a wonderful experience at the Lexus Stevens Creek! My parents and I spoke with Herman, who helped me out leasing my first car. I am beyond words and so happy. The experience was very easy and Herman made me very comfortable in choosing to lease. The credit application was easy to fill out and overall it was a great process. Everyone at Lexus was very nice, welcoming, and supportive. I will definitely be returning in the future for further business with them.

Great customer service provided by Lexus Steven’s Creek.We had gone to return our leased car and found Peter Chu who gave us some sound advice. We ended up close the transaction last night itself, all handled professionally and well. The only nitpick we had was on the process and paperwork after the decision which ends up in Lexus dealer waiting for title papers from Lexus/Toyota Financials group. Meaning deals in any payouts.

This is a great Lexus dealership. My sales person, Chris, was excellent. He was knowledgeable, respectful, personable and no-BS. I really appreciated his style, especially his straightforward manner. The dealership handles pricing transparently, which took the stress out of making my purchase. I purchased the car on the spot. It is my fourth Lexus in 25 years. Financing went smoothly after selecting maintenance packages.

We had a great experience at Lexus Stevens Creek. Visited multiple times as we were shopping for a new car. Ahmad was very nice and patient. He showed us several options even supported us when we changed our minds.Ahmad being super helpful with helping us with our decision. It took us several weeks to make our final decision. During our last visit we test drove a car that we liked the most. We ended up purchasing it. Our visit took us about 3 hours in total when we made the purchase. We felt that everyone was on it. Great customer service and it was great working with Rob on our financing. Very thorough and knowledgable team! Keep it up.

The staff is amazing, bought a car recently, the process went through smoothly, will surely recommend to others.

Hector Cruz made our long distance purchase experience easy. We so appreciated his kind and knowledgeable demeanor and willingness to go the extra mile for us in every aspect of our transaction. Thank you!

Respectfully, very helpful, no judgement from them. Made me feel comfortable and didn’t judge me by the way I dressed or by how much money I had. Helped me buy my son his 1st car and worked hard to get me the best offer. Nothing like other dealer who wouldn’t even help, I will be back to buy another car soon and will continue to recommend them.

The best car buy experience that I have had in a very long time. The salesperson Chris Myers went above and beyond. I especially like the fact there was no pressure sales tactics used. He listened to everything I said and couldn’t have been nicer. The finance manager also was the same and a pleasure to deal with also. It was worth the 35 mile drive to experience a new car buy without any hassle

Great service.They gave us the time to make the right decision for us. No pressure! The trade-in value was reasonable.Pleasure to do business with.

Bill was great in helping me find the model of Lexus I wanted. He was also thorough and patient with me, since I hadn’t bought a car in 20 years! I highly recommend him!

I had a very fantastic time buying a car at the Lexus stevens creek. The people were very nice to me and they were all very helpful. Also, I had no issues with buying the car and they made the process of buying the car much easier. Will 100% recommend this dealership for all of my friends.

Chris Meyers was great. He had everything ready. The financial part took too long. Everyone was personable and respectful but we were there for over 3 hrs.

Ask for Bill if you buy a car from here! I cant say enough good things about purchasing a used Lexus at Steven Creek from Bill. Bill was my salesman and he went out of his way to show me the car.I saw the ad on the website and asked if the car was available, he said it was, but would get back to me. I didnt hear back, but I was in the area so decided to just drop in and ask for him.I found out he was getting the car for me from service to show me, since it was still in inspection, but he was on his way back with the car. Car was INCREDIBLE with some minor issues, but I bought it on the spot. So happy he made the extra effort to pick it up from service.Bill has addressed all the minor issues on the purchase and has been very responsive. I highly recommend working with Bill on a purchase, best salesman Ive worked with.

This was the best car purchase experience I’ve had in my 30 yrs of buying and leasing cars. Peter Chu was professional, honest, and friendly. Robert Riley completed the pleasant experience for me with the paperwork and signatures. Great place that I will definitely recommend.

Overall great experience from the Sales Rep to the Finance Manager. Got the car we wanted at a price we were happy with. The process took a bit longer than we had expected, but it was not due to staff inefficiency. Very satisfied!

Ahmad and Robert helped me work out and finalize a deal on my new truck. Professional and accommodating. I would recommend going through these guys for your next vehicle.

Rudy was excellent service when I purchased my es300h. Easy and smooth transition and super fast to finish contact. It takes a only hour. And lexus sevens creek dont have mark up price. You can purchase as is MSRP.Thank you.

Very nice experience buying my recent Lexus SUVMr Joe Hart, the sales lead I worked with was a fantastic guy.Had bought my previous Lexus car with him as wellOur whole buying exercise was pleasant and stress free, given the pandemic times..Supply was scarce, but we got a very good deal with Costco pricingGo Steven’s Creek Lexus 👍🏼👍🏼

Barry Johnson and Rudy Sun were amazing in helping us purchase our first Lexus! We spoke with multiple other Lexus dealers in the Bay Area, and Stevens Creek Lexus by FAR outbeats all of them.The thing we loved the most about Barry and Rudy is that they are not pushy. Often times, dealers just try to get you into the door and will not communicate honestly via email, but Barry was honest, thoughtful, and kind throughout the whole process.Rudy took care of us when we came in to see the car and then ultimately purchase it. He walked us through every detail, calculated what was best for us, and was just an overall amazing person to have with us as we purchased our car.We love Stevens Creek Lexus and hope that all of our friends and family will come to this dealer! If youre looking for the best Lexus dealer in the Bay area, come to Stevens Creek and ask for Barry or Rudy!

Exceptional car buying experience and customer service! Alex (Alejandro) was our sales agent and Domingo was our finance manager that completed the financial transaction. Both of these gents are professional and courteous from start to finish. What won me over was a simple, above and beyond gesture to follow up on time and addressing a question with visual documentation. Throughout the process, our experience has been smooth, transparent and consistently professional. It started with the simple and straightforward quote with no hidden fees and plain itemized numbers that makes it super easy and fast for any educated customers to decide. Unlike the typical sales tactics within a dozen+ other Lexus dealers that we had encountered during our search for a new Lexus RX series, the Lexus at Stevens Creek has been a (surprisingly) easy, no frills, pleasant walk in the park. Insteadof just recommending this place as the next Lexus dealer to go to, this should be the car buying experience in todays time!

Alejandro and his team were so helpful. They made the leasing process so smooth! They knew I was a first time buyer and they went out of their way to help me and teach me things. They didn’t try to push me away from my budget and over all was such an amazing experience!! Love this team.

It was a pleasure to work with both Ahmad and Esther, they were both professional and friendly.Made the whole experience worth while. And the car is amazing.I will definitely come back for my next purchase.Thank you, Stevens Creek LexusDoug Schultz

Thank you very much for your warm service, I am very happy and comfortable, everything is satisfied, thank you again.

Eric our sales rep and Jennifer the finance manager were outstanding. We had already researched what we wanted and since we were first time Lexus customers we didn’t know what to expect.Both of them made the buying experience very smooth.

Good and helpful staff. The sales team were very helpful and transparent with supply shortage and overhead costs associated.

Went there to trade in and bought a new car. My sale rep was Ryan. Very helpful and knew the car very well. He was very courteous and explained all questions with great detail. Process was very easy and quick, less than 3 hours me and my wife drove away with new Lexus home. Lexus always my number 1 choice.

Great group of people to work with! Wonderful facility. Very pleasant place to shop for a vehicle 👍🏼

It was a great experience for me at Lexus Stevens Creek buying a Certified Used RX 350. Everyone there was very friendly and I particularly liked my sales associate Bill Billamay. He was knowledgeable, professional, and personable and I recommend him highly. For the financial part, I worked with Robert Riley. He was wonderful in taking time to explain all the details as we went through the numbers. He was also very knowledgeable and professional and I enjoyed working with him.

Terrible experience. I bought a used 2019 Mercedes C300 Convertible from here and little did I know it was the biggest mistake I could make. The process of buying it went smoothly but next month I found out that my Credit score got hit 50 points. Turns out they had run hard check 4 times with 4 different banks that day, without even telling me that they did. When asked, they said it was standard protocol to find the best interest rates for you. Totally blindsided, never had this experience before and Ive financed many vehicles before. Jennifer at Finance failed to be honest and upfront, as they were really trying to get rid of that Mercedes. Will never do business with them again. I have previously owned a Lexus GS350 and loved the car, but hated the con that goes on around here just to make a sale.

The BEST Lexus dealership in the area for sure, Bill is a great person to have business with, he won’t play games with you. If you are looking for a Lexus, Steven’s Creek will save your money and time, highly recommended.Tips: get away with the Putnam Lexus, they are the worst

Ms Yesenia Lopez was knowledgeable and very pleasant. She was punctual; great hospitality (free cokes and water 😁). She will make sure you know your car before you drive it off the lot. A plus side, she is young and beautiful.

Best experience I’ve ever had buying a car and I’ve bought a few over the last 40 years. Herman was a jewel, no pressure explained everything from the tech part of the car to the financing/lease. This is a first class operation.

Hector Cruz is a fantastic salesperson and ambassador for Lexus. Although I wasnt ready to move forward in March, he made a positive impression with his patience and transparency, which I appreciated greatly. Fast forward a couple months later, he went to bat and got me a sweet deal on a NX. Thanks for everything Hector!

This was my first solo car purchase & my first time getting a Lexus. Ramiz made the car buying experience easy to understand & was very professional every step of the way. Esther, the finance manager, likewise was very helpful in explaining the leasing process. Ramiz also saved me a trip of having to come back the next day to pick up my new car by driving/delivering my new Lexus to my home in Santa Cruz. This is exceptional customer service!

I had a very positive experience at the dealership when I came in to lease a vehicle. Ahmad, Ramiz, and Jennifer were friendly and knowledgeable and made my first car leasing experience smooth and pleasant.

Everyone from start to finish was professional and caring . Purchasing a car is a big decision and both Esther and Joe were terrific .

As always, a great car buying experience! Given it’s Lexus, the cars are amazing too. Very efficient and quick process, I was able to complete all of the paperwork online and came in to pick up the already cleaned and ready to go vehicle.

Amazing customer service from e sales associate to finance! Always a please to go into a place, and have it feel like home. Numer and Jennifer were amazing and can’t ask for better competitive pricing!

First said I could test drive and then said not OK let me test because the next customer come in maybe want to buy, so we can let you test but they already collect my test drive information. I agree you guys are running business, I am also OK you said no at beginning, but say yes first let me action as bait? Then say no? I will my car from somewhere just not here.Update:After I get replied from the manager(same day and just right after he leave message), I called couple times, no voice mail setup, cant leave message, no reply, if I could I will leave negative 5 stars

From the moment I called Lexus, I felt my contact, Hector Cruz, understood what I was looking for in a certified, preowned Lexus. He sent me pictures of new arrivals that fit my request and kept me informed. Upon arrival at the dealership on Stevens Creek Blvd. in San Jose, Hector had specific RX350 inventory in mind for me to look at. My Daughter and I were able to take a car out for a test drive. I made my car choice and was guided through the buying process expertly with plenty of chances to ask questions. I would definitely buy another car from Hector and Stevens Creek Lexus in San Jose. I am very happy with my purchase!

3rd time buying a car from Rudy. Excellent service, kind, and competitive price as always. Ted at the financial dept was great too. Very happy with the great deal and efficient service. Thank you, Rudy and Ted!

Nice large showroom and lot with lots of inventory. The sales staff professionalism varies a bit depending on your luck. The first one we had was not listening, but the send one was very nice and helpful, but lacked in knowledge. The test drive was smooth. If you do buy a car from them, their service center is quite nice! We do already have a 10 year old Lexus car and love it. This time, we decided to buy another brand.

My husband and I just wanted to see an test drive a Lexus. When we arrived our salesman was there to greet us at the front door. We test drove 2 vehicles. We didnt feel pressured into buying. Customer service was great! I liked one of the cars. They worked with on the best price of the car. At the end of the evening, I walked out with a very nice car at a good price and great customer service.

This was my first dealership experience and it was really good. ViJay was our sales man and he was awesome. Domingo was our account manager and finalized all of our paper work, he was amazing as well! Many blessings to both of them. Thank you, Lexus of Stevens Creek for my beautiful car! I’ll have this car for years to come and I’m so excited!

Lots of inventory and frequent inventory update make this dealership a great place to buy a used car. Search all around the bay area. They got the best used Lexus RX 350 prices around thats why got my used 2013 RX here Mondays weekend. I previously bought a brand new Lexus IS-F here back in 2013. Both transactions are easy, no pushy sales. Look for Peter Chu, who work there for more than 20 yrs. He will serve you in and out easy. Thats why I got two cars, my sister in law got one, and my friend got one from him.

This place took great care of us, VIjay and Esther were awesome in helping us with the sale of the car and finance...it is the little things that matter and they lived up to take care of them all.Great customer service and they did not waste our time!!!

Easy buying process. Great customer service.

This is the third time that I have purchased a car from Lexus of Stevens Creek. My wife and I are very well treated. Thanks to the team!

My experience at Lexus of Stevens Creek was the beat experience that I have had purchasing a car. From my sales person Virguilio Rodriguez to Barry and Jennifer in financing, they made me feel so special. Thank you for changing my view about car shopping.

I worked with Ramiz on my NX300. He was courteous an professional. During the pandemic there is chip shortage, and I believe he got me a good deal for my lease. Esther Chun was the finance person helping sign my contract. She was efficient and pleasant to work with as well. The whole process took about only 2 hours. Very positive experience. Highly recommend if you want a Lexus in the Bay Area.

I love love love Lexus of Stevens Creek. We have had 3 purchases/leases from them. The only reason we didnt purchase the ES350 from you guys is we were living in San Diego at the time of the purchase. I was spoiled from dealing with Stevens Creek and was never happy with my interactions with Kearny Mesa Lexus in San Diego. I am happy to be back in the Bay Area and doing business with my favorite service and sales department

This was the fastest and easiest car purchase I have ever experienced. Vijay Sher was very knowledgeable about the car I was buying. He was upfront and honest, which I knew because I had already done my own research on the car and price. Ive enjoyed doing business here. Great service before during and after the sale with no pressure and no attitude. Thanks Vijay.

My wife and I drove over 3 hours to Stevens Creek Lexus because they had the particular vehicle we were looking for. Very pleased with the entire experience. Numer was knowledgeable, professional, and made sure our every need was met. Robert was extremely thorough and ensured we understood everything completely. We will absolutely be recommending this dealership to any friends/family looking for a vehicle.

AnhTuan Truong is very helpful that take off my stress in buying a new car. The Finance person is also very helpful.

We just leased a new Lexus with help from the Stevens Creek Team. Our sales agent, Ahmad, was both knowledgeable and pleasant. Buying a car can be stressful but this team was professional, courteous and easy to work with. We are happy to have transacted such a simple deal. Thanks guys!!-Gustavo & Sandra

Eric provided excellent customer service and was very patient with me to answer questions. It was my first time purchasing a car on my own but he made the whole process very easy and smooth. I would recommend him to my friends who are interested in purchasing Lexus vehicles.

Overall, this was an excellent experience. Great inventory, great people, our 3rd. Lexus from this dealership. My only negative comment is about how long it too to complete all of the paperwork. It should not take hours to actually pay for a car. (no financing involved) Also,, we both felt a lot of pressure to buy the extended warranty & service, even after we had politely declined. Not what we expected from a Lexus company. THANK YOU!

We just purchase Lexus RX and love it. Thanks for Lexus sales team especially Vijay.

Fantastic experience ; very impressed with the  entire process of buying car at Stevens Creek Lexus.  Ahmed helped us through the entire process of test driving; selecting and options.  He was thorough, knowledgeable and very helpful.  Thank you Ahmed.  Our final paperwork was processed by Domingo and he too was very helpful and thorough.  From start to finish it was a wonderful experienceThank You Ahmed and Domingo!

This was our best buying experience yet by far. Virguilio was our product specialist, my husband & I both felt he went above and beyond with us. Helping us with our 2021 is350. He really treated us the way you want to be treated when you’re purchasing a car. Especially when its a big decision. Virguilio not once tried to hurry us into buying, he took his time and made sure we understood everything from the car to the actual deal. We felt bad we had him there until late, but he didn’t mind and treated us like real family.Also robert riley in finance. For being super nice and making sure we understood our contract from start to finish. Can’t forget the sales management Domingo & Barry! From the begging i could tell they wanted to help me from my trade in to their car. We were so happy with my our purchase and their service we reffered a family member with them and he bought a car the next day! These guys are the real deal. 11/10 recommend to anyone looking for a new or pre owned lexus. Virguilio, Robert, Barry, and Domingo you guys all get 5 stars!

I had very good experience at this dealership. Went to test drive a Lexus GX and they were very helpful in answering all the questions about the car, had in depth knowledge about how this car compares to other similar models. Vijay S took the time to walk me through everything. I would return soon once I am ready to make the purchase.

Very professional, explain all details, help me really understand what I am buying. I really like this place!!

We always are helped by Herman, to the satisfaction of our wishes. We look forward to our next new car for 2022.

Loved Lexus of Steven’s creek. Best car buying experience I have ever had. Strongly recommend and will be coming back for my next car.

Cars are L certified 👍 Stevens Creek Lexus has this and you want that for the care of the car you choose here Barry is The Manager over all sales team and hes friendly and great to work with. The man to see is Joe Heart like the 💗. He can reduce asking price and handle everything! He gave me a packet short cut to operate my 2019 Lexus & customize my preferences. I recomend local and save $$$ .

Very impressed with the entire purchase process at the Stevens Creek Lexus. Identified a car online after requesting a return call I was quickly contacted by Bill Billamay we discussed and agreed to a price which I must say was much better than I could get from the Lexus dealers closer to home. I took the train to San Jose the following morning and completed the purchase and was provided a very in depth tutorial of the features within the vehicle. The car had already been prepped for pick-up so after Bill explained the features Robert Riley prepared all of the required paperwork and within 2:15 we were on our way home. I would highly recommend anybody in the market for a Lexus do yourself a favor and give the Stevens Creek staff an opportunity to match any deal you are offered. Absolute best car buying experience I have ever had!!

Fantastic experience. I purchased a trade-in vehicle in immaculate condition. I was treated extremely well, which made my first ever car purchase, relaxed and enjoyable. Rudy Sun was very attentive and professional, as were the others I interacted with.I would 100% recommend this dealership.

Joe Hart, the Fleet Manager was very helpful. He was straight forward with all the discounts that are available. I highly recommend Joe Hart if youre in the market for a new Lexus.

The Team at Stevens Creek Lexus is Amazing. The manager Barry Johnson walked us through the process step by step. They were all very professional and courteous. The financial manager Esther was wonderful! Thank you Stevens Creek Lexus. I will recommend family & friends to you. Already looking forward to my next experience.Sincerely, Kim Wunderlich

This past weekend I came in to purchase an LC 500 from Lexus of Stevens Creek, and I received another world class experience from the team. I have to give a huge shout out to my sales executive, Rudy Sun. From the moment I called in, Rudy supported me with my all my questions, to the follow up, in meeting appointment for a test drive, and supporting me with my desired closing costs. Not once was he pushy or impatient. I wish I could’ve worked with a resource I him for all of my recent vehicle purchases. Thank you Rudy! You make me want to continue business with Lexus of Stevens Creek. Towards the closing paperwork I also had a chance to meet and work with Robert Riley, financial services guru. He was also an amazing resource who presented me with the valuable warranty plans, and educated me on benefits that made me really evaluate my plans with the car. Great experience overall. Thank you team! Happy customer and Lexus fanboy!

Lexus Stevens Creek is VERY well organized work flow in service.It took me less than 10 min to drop off the car for service with a free loaner car.Michael Nagy (service consultant) has given clear & frequency updates about the service status & cost by text messages.Picking up the car was also straightforward & quick although it was a bit crowded as it was near the closing time.

Friendly, professional service. Chris Meyer and Esther Chun made the buying experience seamless! Ask for them when going to this Lexus Dealership.

(I wish I could give more than 5 stars)With my dealing and purchasing 2021 ES300 with Lexus Stevens creek, is changed my entire perspective about auto dealer ship. I have some horrible experiences with most of the dealerships.Lexus Stevens creek is awesome with their customer service, dealing, honesty and in fulfilling commitments.Sales person whom I dealt with was RAMIZ KAAMIL, such a wonderful, honest and humble person. I made my decision of purchase just because of Ramiz. I never felt pressure from him to make a deal or talking about numbers. He has always given me a room and piece of mind to make my decision. Thank to Ramiz a lot. Other dealerships should hire people like Ramiz if they are willing to do their business with honesty.The finance manager I deal was Robert Riley, I found him very decent, welcoming and honest person. He didn’t put a pressure on me to do what he is saying but instead he put all the merits and demerits of different options and when I took my decision in my own with external pressure, keep it up 👍.At the end I would say Thanks to Lexus Steven Creek for hiring such a good staffAgain thanks to Ramiz and Robert for their wonderful customer services.

Excellent dealer. Hector is a nice sale man 👍

Online process was quick and easy. Ted head of finance there was great explaining everything as well as getting me a great rate .

Every time I’ve step into this dealership I’ve been treated with respect and a very welcoming smile, and also the best disposition to attend my needs and answer my questions.Working directly with Alex Lopez, has been a great experience, and the whole team overall is great! Highly recommended! And thankful to Lexus of stevens creek for being such a great provider!

Very nice experience. Super nice, honest (difficult to find ) salesman Ryan LesondakBought quite few cars in the past . He is really goodWorth to see him, no stress, good deal !!

Excellent service .Kudos to Ryan and Robert of Finance. Very good experience. .Thank you

Had such a great experience here. Peter was absolutely amazing and took his time to help us and answer all of our questions. Very happy!

My visit was remarkably quick and everyone was so nice. Treated me like family, if I ever need to purchase another car, it will be a Lexus.

Really friendly and experienced staffs. I bought one car here and it is working perfectly. It was defrnitely a best buy. You sometimes find interesting cars inside.

Samson Du is so awesome 🤩 he really goes above and beyond to make his customers feel at ease and genuinely cares about the quality and accuracy of care for each vehicle. I’m a repeat customer and I feel great I can always reach out to Samson if I need help or have questions about my Lexus

Good experience and always come back happy.

I have never had a better experience in buying a car that I had with Vijay Sher. I felt so relaxed and comfortable that I knew instantly; this is the place that I am going to do business. No haggeling over price. Would definitely go to Vijay Sher for my next purchase.

We saw this great car online. Came by and a few hours later, we’re on the road. Thanks Joe!

Numer is awesome! If youre looking for a car and want someone who is going to help you and provide you with thorough assistance and goes over everything for you, Numer is your guy. Hes extremely patient and doesnt try to push you. I would highly recommend coming to Lexus Stevens Creek if youre in search of a car!

Very easy painless process.

Alejandro helped us, great customer service very professional and fast.

Rudy was great, appreciated his help. Great customer service.

Very great customer service! and the finance guy Ted was super cool and awesome...other dealers that I went to before was nothing like this...Highly recommended...

Everyone was great! Really enjoyed the experience.

I have had bad customer service at other dealerships especially honda and kia. I wanted to finally dream car and as soon as i walked into lexus stevens creek the vibe was amazing! Massimo made my experience so easy, fun and not stressful. He asked what i wanted and he gave me that. The whole staff was amazing i recommend this dealer and Massimo as your sales agent you would not be disappointed! Thank you i love my new car!

Working with Vijay Sher was an absolute pleasure! Vijay Sher is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. Vijay Sher stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Vijay Sher if you are considering buying a new or previously owned automobile.Vijay went above and beyond to make everything go smoothly! Car is amazing!

If you want a top notch customer service, look for Herman Samaniego!! A very honest, patient, professional and knowledgeable sales consultant! He was very friendly and relaxed explaining the car features of every model we ask him, answered all our questions and help us save money as well.Thank you also to Robert Riley for explaining everything before we sign our contract with Lexus. Overall experience with Lexus Stevens Creek is awesome!

This group was great and a lot of fun to work with. I would 100 percent recommend in the future.

We have had four Lexus and we bought our 5th from Lexus Stevens Creek. The sales people, especially Hector Cruz, were excellent. They were courteous and attentive but not pushy. The finance manger, Ms. Esther Chun, was also exceptionally attentive and thorough. If we lived closer, not 1.5 hours away, we would do all of our auto servicing at Lexus Stevens Creek.Thank you for all that you did for us.

Herman. Its great person Very clear in expres all the details.He its so patience show me all vehicles like to see

Quick and easy. Dottie was great as usual and Robert made it easy.

Great place! Happy with my purchase and experience.