Great togo.to place can always get parts that I need in a fast time frame
The customer service was outstanding n they put on my new windshied wipers thank you!!
For cheap affordable car parts and accessories come here. Very friendly knowledgeable staff.
Hours and options are mediocre. Quality of their products and service is also mediocre.
Im sad that NAPA bought this great local chain, but they still have fast parts availability. But the staff were rude when I came to pick up. They needed the names of items I had ordered online, not my name, and were snotty when I was confused. Just because Im a woman on a bike and I havent ordered from them since the changeover doesnt mean its ok to be rude.
Good customer service. Thanks
The long time gentlemen that used to work there prior the multiple location store being sold to a large conglomerate, were truly wonderful gentlemen. The new employees seem to be similarly inclined but that older, rather homespun, attitude is quite apparently deceased. Schade.
Good knowledge able parts store. Large variety.
Always Great service from Kyle
Good customer service, helped me with a difficult core return when a nearby napa sent me away.👍
Got the parts I needed, special ordered at 12:00Picked up the parts by 4..Awesome, no other store could get me the parts. Thanks guys.
They are owned by Napa auto parts now and they do not have much in stock in the store .
Good prices ok customer service
Great staff and always very helpful. The store usually has a good variety of items in stock.*Store hours are different than posted online.
Had the required car parts on time.
Good group of guys helping me with my needs.
The 2 employees that helped us out today were exceptionally helpful with finding all of our shopping list of supplies the younger gentlemen with the ponytail had extensive knowledge on all things mechanical, tech savvy, and had great people skills. We appreciated his help with the Montero. Thanks so much! 🙂
Awsome,,😃 freaking killer outstanding customer service, as aways thank you guys keep it up with that service.
Very helpful and left the store with the correct part that i needed. The DEALERSHIP had to special order the part. Waited a couple days just to find out they gave me the wrong one. Within 5 min, walked out with the right one! Thanks guys!
Nice place. Especially they have parts for European cars.
Called first and got the information i needed. Came in, got the battery, they were super helpful, polite, and effective. Even loaned me the tools to get the old one out. Great place for auto parts.
Knowledgeable. Gave me information that saved me a load of research and trouble. Probably saved me hours.Saved me 50% on a part (water pump $80 - $40) by recommending an option that no other store offered or even had. Got all related items I needed flux the water pump for less than just the pump elsewhere.
Good staff, great inventory
Affordable and quality parts 👌
Great service and best prices!
These people are awesome at getting the right part for the job. And my cashier could even count back change from 100.00 dollar bill the ole school way. Awesomeness.......
Call prior to arrival to the auto parts store and this guy says he can fix the car no problem bring it down understanding that someone else had touched the car prior to arrival he still said no problem he could do it so we have to tow it all the way across town just for us to get there and then the guy tells us he cant do it and hes not even going to try and we just told the car with a rope all the way across town. We get there he doesnt even look at the car and tells us he cant do it and wont even try. I dont care fact he couldnt do it, fact he told me he could over the phone then after going all the way across town he wouldnt even look at the car
Great service
I want to give a huge shout out to Joe, who not only sold me the correct windshield wiper part, and even though I was about to go home and install them, he offered to install them for me. Good thing too, because the first one he put on was defective. So he went back into the store, got another one and installed it. Had he not offered to help, I would have been very frustrated to have bought the correct part and not have it work correctly then have to go back to the store and complain etc. Thanks Joe, for your excellent service! I know where Ill go for my next auto parts purchase - Winchester Auto Parts.
I have been here twice for car batteries. Prices are very good. Their customer service is great and they even have a set of tools you can borrow to do minor repairs/replacements in their parking lot.
These guys are the best. Chevy dealer told me I had to buy entire windshield cowl assembly for almost $200 bucks because just one 24 inch washer fluid hose broke on my Trailblazer. Dealer doesnt sell just hose to repair. I said no thanks. Well, Winchester Auto guys showed me how to splice and in fact gave me the hose splice piece, because it was in their scrap bin. Works great. Even guy at Pep Boys sent me to them. Saved $200 bucks. These guys get it.
Very helpful staff and well stocked
Best auto guys in town. They staff is great and they have the best prices around. This is my go to place for parts.
Their knowledge is impressive and they are willing to share it! If they dont have the part, they will order it for you. What more do you need?
Been here for oil changes and some other minor stuff. Good experience so far. The owner is helpful.
Seriously I was just looking for a spark plug cap for my stupid 150cc scooter sitting for months in my garage so I decided to look for the part. None willing to help me out when I mention its a Chinese brand scooter brush me off completely.Jimmy here spent at least a good 25/30min to look for a compatible part for my scooter and finally make it run with less than $2 components.THANK YOU
Super helpful and knowledgeable staff. My mechanic wont let me go to many other places.Parking is minimal though.
Not many quality Auto Part stores around anymore. But Winchester Auto is most definitely one. Reasonable prices and wide selection of quality products. Its my go-to spot come Tune-Up time. 🤘
Great place for all your auto parts and accessories! Hard to get items, no problem. Helpful and friendly staff.
A lot of OEM parts
99% of times they get me the right parts. this is a good place to go if you want to get it right usually the first time. the guys here are pretty smart and very helpful
Poor service and some times they cant answer right
Customer service is on point and have a better selection than major stores like OReillys Auto and AutoZone I highly recommend no matter what you drive
Amazing selection. Prices are good
Helpful courteous really like the store & staff. Old school parts shop. Before the big chains where no one knows too much or different people Everytime you go their
Friendly NAPA affiliate. Prides can be high.
When it comes to cars. this place is very knowledgeable on car parts. even offer great suggestions for what works best for your vehicle
Good place to get parts not snapped up by a national chain, alot of good odds and ends, also carry high end synthetic oils
Best place for keeping your old car running these guys have parts that will last.
Better options on oil, wide variety and nice service, helpful tools that not seen at other auto stores.
Ive come here by way of recommendation of another small business in the area. These guys not only know what they are talking about, they want to help. Its refreshing.
A great store with excellent workers who provide good service & advice.
These guys are worth the time. Theyll be honest and upfront
Closed on Sundays
Jim took time to ensure we had the right sensor today. My 68 mustang engine was rebuilt with parts from this store. Ill be back.
Love this place. The whole staff will knowledge in the automotive industry
How this store keeps its doors open is unbelievable...the most rude stuff and owner of store Ive walked into in my life -GO TO ORIELYS..or auto zone the middle aged white guy needs to close this store and go take a customer service class and try say hi to people when they walk in at least!!! The prices are sky high!!!! Everything there you can buy way cheaper else were!!!!
This Winchester Auto Parts has a very knowledgeable professional parts Tech Team... able to access out of store items and deliver them same day in most cases!! Winchester Auto Stores have kept me from being lost and helpless on Countless occasions!! Thank you Winchester Auto Parts
This place has everything! The people who work here are top notch as well!
They are very helpful, and as a woman, I appreciate it that they dont talk down to me
These guys are awesome they know everything about vehicles plus parts are 90 % in stock
Been shopping here for over a decade, Leo and the team are awesome, they treat you like fam
I gave too much money to clerk, he gave it back and told me to be careful. In stock auto parts and clean environment. Plus they let my pregnant gf use the bathroom, no problem.
Great place for hard to get parts you can usually get them in under two hours
Professional courteous one of the best places around if I parts
The employees that work here are great. The prices are great. Hours are great. The employees definitely know alot more than AutoZone employees, and the employees at Winchester do care about their jobs, where as most of the people at AutoZone dont.
This is the place to go if tou want quality parts like moog,and prices are very competitive.
I call for some spring nuts for my exhaust pipe. The part where the muffler connect too. They told me they dont have any from the factory one and they dont have any that fit integra. They told me I can go to any hardware store to buy the bolts and nuts and use the spring I have. I cant believe I even did what he say, it was so obvious that that is not going to work out. I was at a hardware store and asking for help and they say they dont carry auto stuff and the bolt thread is deferent and also it not heat resistant so for me to go to an auto store..... not professional and they dont know there stuff and info.Well maybe not the store but the people that work there
One of my preferred wholesalers for domestic parts now that they are a Napa store
Ive come to this place over the years I lived in San Jose. It was a nice place, now I feel some of the employees have an attitude.Was looking for rubber bushings, simple small rubber bushings. .44- .99 cents each online. Since I didnt want to wait few days to have these shipped to me I called these guys. They assured me the part they will get me is Polyurethane which is stronger & lasts longer than Rubber.At $2.50 a piece (I need 4) it is somewhat expensive.The guy at the store gives me an attitude how it is only $10 which is not a lot of money, I explain to him how much they cost online. Finally out of his generosity he gives me 5 cent discount each. Other places gives me 20% off.I pick up the bushings and they are the same part number I found online for much less money, and I doubt very much they are the better kind (Polyurethane instead of just rubber), the guy insists they are not rubber & that is why they cost more.I do not trust this guy and I dont feel right about paying $11 for rubber bushings that cost $. 44 online.I contacted 2 other places that sell the same part & they told me they are Rubber not Polyutherane. The guy at Winchester assured me they were NOT rubber but Polyutherane.So I had to make another trip to their store to return the part. 3 trips in total...one to go in & order the part, another trip to go pick up the part and a 3rd one to return it.Total waste of time.Hire better employees without the attitude and dont lie to your customers.
Very helpful and knowledgeable employees. Always easy to deal with.
Good the guy help me so fast
Few auto stores have AMSOil and the representative do know about cars unlike other chain auto stores. Everything is good at Winchester but checkout can be a long wait sometimes as they try to help other customers out.
Friendly service and they speak english,allso parts orders are quick turnaround.
They were able to find the right parts, and get them fast.
Great service, good people, good prices for a local independent chain, and some high performance, goodies, they also sell Ams-oil, Deka, and interstate Batteries
Favorite auto parts store. The guys have a great selection and they are VERY knowledgeable.
Small parts houses are getting hard to find - this is a good one!
I have a classic, I do not recommend this car parts store. Go to San Jose one.
Great place to get high quality car parts.
A person there was rude when I when to order a car part, Ill never come back there again.
Great place these guys know what they are doing!!
Comprehensive selection, fair prices and a knowledgeable, good-natured staff are to be found here.
Great local auto shop, more parts available more quickly. The staff are enthusiasts and will go the extra mile to help you find what you need.
Great prices knowledgeable people
Been 7sing them since the 80s.Always quick getting parts even if not in stock and freindly service.
Winchester... you used to be great. I tried to order a replacement tail light bulb socket for my truck. Called the store, described what I needed and the guy on the phone said he found something. The part I need has 3 wires, unfortunately the part the guy on the phone was telling me he had in stock only had 2 wires. When I said this was not the correct part he argued with me telling me I was wrong and this is what the correct part is. When I asked if there was any other options because this was clearly not what I was looking for I only heard dead air and then was hung up on shortly after.Its really a shame -- I used to come here all the time when I was building up my old 65 Mustang and picked up a lot of parts here-- but what I thought was the last real auto parts store that valued customer service has withered away like all the rest.Stay away from here, Ill be taking my business online...
The staff was friendly, but sold me a set of tire chains with no adjusters. I made it clear that I needed help choosing a solution for the upcoming weekend in Tahoe, and then when it came time to put on my new chains in freezing rain, I wasnt able to get them to fit because of the missing adjusters. Terrible customer service. They should have known better. They also way overcharged me for the chains, I saw sets for half the price later...WITH adjusters.
First rate service and great brands.
The guys at any of the Winchester Auto Parts stores are well knowledgeable at parts handling
Ive been a customer for over 30 years. You can always get what youre looking for and 99% of the time its the right part. It doesnt matter if its mom and pops car or your building a one of a kind hot rod. They can get you what you want and even get your parts machined if you need that done as well.
Very good experience, had warranty on battery and had me in and out in less than 5 min with a new battery.
Ive used them as a local service centre for my eBike - an izip dash. The bike has had many issues sadly, but Jim has worked through them with good grace and in consultation with the currietech manufacturers
Great parts .. And workers that know what they are doing
Been coming here for years. Top notch place for parts.
Great place! Great prices👌
Excellent service and prices.
Very helpful and smart people behind the counter
Aways great fast & friendly service