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Fixlaptop.Com
124 E Santa Clara St, San Jose, CA 95113, United States
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Fixlaptop.Com
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Um
Review №1

First off, let me say just how satisfied I am with the service here. Everyone was incredibly nice, polite and very informative. I was immediately helped by Charlie and I was able to get approved for their 90 day payment plan which allowed me to walk out with MacBook. Theyre very flexible with the payment plan and if you get approved they explain everything to you. This place may be small, but dont underestimate them they have A BUNCH of great products.

Od
Review №2

First time into new spot on SClara St. Vsited this place over the weekend & charger did not function for the laptop I took into the store. Charlie was helpful. I returned on Monday to get a refund so that I could buy an original Dell charger instead of going back& forth w/issues. Kevin was kind & really wanted to look for another charger but I didnt want to be having issues. I needed closure to complete tasks online. Thanks for all your help guys.

Ci
Review №3

I was a little nervous because of the prices advertised, however dealing with Kevin, Charlie and Biq they made sure I had the best MacBook Air. Pricing was good and they took very good care of me. They have good payment plans and whatever price range you are in, they will work with you. Definitely will let everyone I know to come here.

go
Review №4

We have transfer our operations to Fixlaptop. Fixlaptop is been open for even 10 yrs. Great service on repairs and best prices on macs and windows laptops. They also have a awesome Gameshop downstairs.

ki
Review №5

Charlie really absolutely professional job! He listen to my problem become solution problem. It my laptop has some replacement beautiful new software and SSD hard drive. I love it!!! Thank to Charlie!!! Highly recommend this place.

em
Review №6

Love their customer service of getting in contact instantly when they have updates. Great pricing

Je
Review №7

Fast and reliable service. Kept their word on when they would call and update progress/completion.

Pe
Review №8

Incredibly honest and got the job done within a couple days!Thanks to these guys I could continue working at home with zero delays

So
Review №9

Went here to get my MacBook Pro keyboard fixed. Kevin was sooo sweet and professional. The price was reasonable too and it was done quickly and replaced well. So happy! Thank you again.

Cl
Review №10

This place is the best. Computers and Comics upstairs and new and old game systems with all the trimmings downstairs. All you older gamers will step into a time tunnel and rejoice. Mark my words, YOU WILL LOVE IT HERE. There are also many valuable collectibles both upstairs and down with a very knowledgeable staff to assist. HOLIDAY shoppers should start here first and save tons of cash. I have no vested interest here, just a happy customer.

Ag
Review №11

Took care of my laptop on the spot! I needed help removing a stripped screw to get the case off. They even disposed of the swelling battery for me. Great service!

Om
Review №12

My sister-in-laws brother works here I bought a used HP laptop, I didnt get any discount but did get warranty for it. They also gave me a nice bag to carry it. If you are looking for a cheap used laptop you should definitely check them out 👍

Si
Review №13

They did what I wanted get done

Ja
Review №14

Great guys. Decent prices on repairs.

st
Review №15

Very helpful told me the facts and saved me money

al
Review №16

This place is a treasure trove. Theres a whole 2nd floor below the street level one and I swear theyve every wall-wart, game controller, etc made ever. Ive sold them laptops over the years, its nice to come into a little extra cash. Last time the laptops I brought were too old to be worth anything though so I said I could pick out something from the display case and I got a flashlight with a built in laser pointer.

Ma
Review №17

All good

Ju
Review №18

Fixed my laptop, but not good at communicating with me.. Customer service needs to be worked on....

Ke
Review №19

Nice people know their stuff

pa
Review №20

Good place to shop for used computer parts and they can fix your laptop not too expensive

Da
Review №21

Friendly well informed and versatile employees both up and down stairs

Iv
Review №22

Professional, efficient and helpful. Sam ripped out a nasty virus and thoroughly cleaned my computer - service was above and beyond my expectations. I will drive out of my way to go here from now on.

Vu
Review №23

This place is a good place to fix ur laptop guys pretty coolAnd u guys should check out their game shop

Jo
Review №24

The best selection, and really good price.They will work with you, and meet all your needs for your next PC, OR MAC

Ja
Review №25

They always treat me like a crackhead

Pa
Review №26

Went here to buy a USB webcam for my Chromebook. The owner, Kevin, told me that the one he was selling me worked with Chrome OS. I should have done my research before buying, but I was stupid and bought it anyway for $20.00. I tried it that night and found (SHOCKER) it did not work with Chrome OS. I went back the next day and he bellyached to me that it works, and told me to come back to see some other low-life at the store to set it up for me. I then just said to take the camera back and give me my money back (they do not normally allow refunds or exchanges, but I was POed), and he did give me store credit. Another guy working in the store said that he would bring some baseball cards the next day for me to get $20.00 worth of them as an exchange. I handed in the camera and walked out. Upon my arrival the next day, the baseball card guy barked at me to wait while he heckled for thirty minutes with another customer. He then told me afterwards--AFTER THIRTY MINUTES OF WAITING-- that he did not bring the cards with him that he was supposed to bring, which was my ONLY reason for waiting. I cursed and walked out, throwing the store credit slip at Kevin the owner. This place will NEVER get my business again, for every trip in there was just problems on top of problems for me. STEER CLEAR of these bums. They are dirty crooks.If you value your time and money, go to The Cheap Squad about a block away Northwest. The guy in there got me set up with a working webcam to self-order via Amazon free of charge.

Al
Review №27

Flat out 5 star customer service, as far as you stuff go you cant beat the prices

He
Review №28

Could not help me but it was a spicific part. They try 2 be helpful.

Ch
Review №29

Great store they really know what they doing when it comes to fixing either phones or computers

Ch
Review №30

Horrible... Locked up when it was suppose to be open.. No answered calls. Horrible experience.

mi
Review №31

I like their game room its pretty cool.

Na
Review №32

Good prices on games and gaming systems as well as laptops.

vi
Review №33

I did visit Mackee road san jose business to fix laptop. They did job. I was happy but I feel they should have given me parts bills which they ordered for me. Also They should have given my old touch screen back.

Si
Review №34

Excellent service, wide variety of laptop and phone accessories at reasonable price.

Dw
Review №35

Excellent service and professional RE Dell laptop service.

Ji
Review №36

It is now a comic book store and gaming store.

Lu
Review №37

👍

Ch
Review №38

The sign is still on the building, but this location has closed down.

Jo
Review №39

Need parts? Here.

Ja
Review №40

Love the deals

Ch
Review №41

Thank you!

LU
Review №42

Excellent place and I leave my laptop as new I guarantee it and work quickly, I recommend it.

Jo
Review №43

Excellent

Information
44 Photos
43 Comments
3.9 Rating
  • Address:124 E Santa Clara St, San Jose, CA 95113, United States
  • Site:http://fixlaptop.com/
  • Phone:+1 408-998-9990
Categories
  • Computer repair service
  • Cell phone accessory store
  • Computer service
  • Computer store
  • Data recovery service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–6PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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