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Precision Door Service
2007 W Hedding St STE 203, San Jose, CA 95128, United States
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Precision Door Service
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Sh
Review №1

Thank you, Precision Garage, for an Excellent job. Marcio was respectful, professional, knowledgeable, and courteous. He answered all our questions and completed the work promptly.I would recommend this company. I felt Precision was reasonable in pricing. And my garage door is so quiet and works better than before.S Shaw

Pa
Review №2

We have experienced problems with our 20 year old door opener for years. This visit I asked Paul to evaluate our system and decided that it was time to replace it. The new safety features were long overdue since we have small grandchildren visiting and original door was too heavy for my wife to lift if the power went out. We are pleased with Paul’s professionalism removing our old unit and the new installation. He was very thorough explaining the features and what we could do to customize it for life style. We really enjoy the quiet operation of this opener. Thank you

je
Review №3

Paul Brinkman is the tech who came to my home to fix the broken spring on my garage door. He was very professional, very knowledgeable, and even though it was a late night job, he took the time to analyze my entire garage door, and then explain all of the issues and potential future issues. Paul then provided me with different price options and choices. I appreciated his knowledge and his opinions, which were not pushy but informative and helpful in making my final decision. I would definitely recommend Paul to anyone who asks. Thank you to Paul for taking this late night assignment.

aa
Review №4

The top panel of my garage door broke leaving my garage exposed.Precision technician Paul Brinkman arrived quickly, even though it was a Friday afternoon! He explained the problems, laid out various options, and resolved the whole situation in under two hours. Love Precision Garage Door Repair!!

Ka
Review №5

Just had Phillip from Precision Garage Door repair my door. I was very impressed by his service and requested he send me a review link. He was knowledgeable, professional, polite and personable. Fixed the problem and spent time to show me how to lubricate and care for my garage door to minimize repairs in the future. I contacted Precision at 11:30AM ..problem fixed by 1PM. Customer service was easily reached with no waiting time. I am one happy customer!Thank you Precision and Philip😊

Gi
Review №6

Had an issue with a very touchy garage door opener! Had several techs out & finally…Rich was able to solve the mystery! Every time I called, Precision was always quick to get a tech out & everyone really tried to get to the bottom of the problem. I recommend them highly!

Pr
Review №7

Id rate Precision high for prompt service, transparency in every step from assigning a tech to pricing out the parts. The tech (Phillip) was knowledgeable and talked me through the springs wear and tear profile and then the plate which had its bearings worn out.While service was efficient, and timely - i didnt give it a 5-star because it ended up costing twice as the original estimate. While it was for reasons that i understand i would have appreciated knowing this ahead of time.Attached is the Precision supplied spring that was replaced after it was torqued.Thank you for your prompt and precise service.

Da
Review №8

Precision Garage Door (PGD) were competent, timely and affordable. Our technician, Paul Brinkman, quickly diagnosed our issues and provided a range of options and prices to address them. He then performed the agreed-upon repairs we needed quickly and effectively. I will call PGD again if I have garage door issues in the future.

Po
Review №9

Performed a High Lift conversion with new rails and motor. Moises was the installer. He also performed the inspection 6 weeks before the work was done. Both were very professional and of high quality. He was patient and thorough when answering all of my questions.

Fe
Review №10

The repairmen showed up on time and were Very Professional during their entire visit. I was given 2 job quotes before they started the job. My garage door has never sounded so smooth and I am Very Happy with the job, Thank You Very Much.

Ch
Review №11

Phillip was our technician. He was a pleasure to have work on our home. He was very informative and thorough. He had to install a new motor to open our garage door. We called this morning and this afternoon our garage door is working. He even cleaned up and took away all the waste parts. So glad we called..we Hail from Montara, California and its not always easy to get service to our area. Thank you So much!

Bl
Review №12

I had a broken spring on my garage door. Paul showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.Thank You!!!

Ke
Review №13

They were fast, did a wonderful job, and fixed my issue giving us a great door that works.

Mi
Review №14

I called in early morning and they fit me in as it was emergency cause I was locked out of my garage door. Jerry, great technician came in and fixed everything and even more than he should have, he was extremely professional, hands on and nice, I’ll call them again - price was very reasonable, I would have paid twice or more for such service

Ca
Review №15

James and Sergio were here more than an hour before the estimated time and finished up quickly. That was important because I’m moving. Both were polite and efficient.My garage door works like new.

Ga
Review №16

Excellent service no hidden cost, and the worker arrived on time and polite and did good work. Thanks Mario Mojica for your service.

Ch
Review №17

Phillip my service tech was very professional. He quickly completed his work and was great at explaining the features of my new garage door motor. I would highly recommend this company.

Pa
Review №18

They lived up to their promise of coming on the same day if called by 1 PM... on a Sunday.They did an excellent job of repairing my garage door which had gone off its track. They also did some preventive maintenance.The workers were professional and polite. I highly recommend this company.

Al
Review №19

Great service. Garage door had a slight opening on one of the sides. Philip from precision door service came on times. Identified everything that was causing that issue but also everything that had gone unnoticed over the years and had degraded. Explained things carefully, Gave me options of what the different quotes to fix were and got done with everything in about an hour.

Ca
Review №20

Mario was fantastic! Great service, very COVID-safe and went above and beyond to help with little extra issues for the garage door. He didnt rush and took the time to do the job right. Much appreciated, thank you Mario.

Ja
Review №21

They arrived on time, were friendly, and got to work immediately. They asked good questions, and explained to us what was going on. They were in and out very quickly. A job well done. We will definitely use them again.

An
Review №22

Thank you Tim & Terry for a job well done. I am very impressed with the professionalism and knowledge that you to showed while repairing my door. I will recommend Precision Door Service to anyone in need of garage door services. Once again thanks for a job well done.

Ma
Review №23

Precision came to our rescue when our old garage door opener failed. Paul Brinkman installed a great new opener and replaced all the worn belts, berrings, and wheels, and gave us a training on operation. Their prices are reasonable. Highly recommend.

Vi
Review №24

Sheridan from precision door service replaced our busted garage door opener. He arrived right on time. Right off the bat he pointed out issues with the previous install and instead of simply replacing the parts he walked me through the various options and explained them. The install was completed in a couple hours with minimum fuss. Its been a few weeks and everything is working just fine.

Jo
Review №25

The technician did the job and fixed the problem but the cost for the service bordered on the outrageous (over $400 for a job that took ~1 hour)

An
Review №26

I received outstanding service from Precision. Mario, the technician, was extremely impressive. His work was high quality and he explained everything very clearly. In addition, their charges were very reasonable. I would definitely recommend this company to anyone who needs work on their garage door.

Ga
Review №27

Precision Door delivered! The door came in with in 4 wks, and installed on time in 2 hrs! He was amazing! Fast, clean, curtious! Very Happy!

Br
Review №28

Phillip was a great tech, helped me set up my myq for the app and put up a new opener thanks precision.

An
Review №29

Kyle was excellent. Great attitude, professional and awesome customer service. This is the second time I have used Precision Door. 2 for 2!

Ro
Review №30

I have been using Precision for years. Very prompt and knowledgeable. James did a great job. Above and beyond problem. Super reasonable price.Rob C.

Je
Review №31

They came to my home the next day (I called late) and they were able to diagnose my issue and recommend a few options. I chose to replace my garage door opener and he did it right then and there.

dk
Review №32

Good professional service from a qualified tech, ridiculously expensive. 700 to replace 2 cables.

Me
Review №33

We called in the morning (on a Saturday) for a broken Garage door spring, and were told a technician would be out between 4 and 6. Phillip Nguyen arrived at 4:00. He went right to work, gave awesome recommendations with options on pricing for parts, and was finished within the hour. Phillip was very polite and adhered to all COVID Guidelines. Very appreciative for Precision Door Services!

Jo
Review №34

Mario came on time and examined and took his time explained what the problem was. Did his job without a hitch. Thanks for a great turnaround in one day.

Ru
Review №35

The young technician, Solomon Kim. Was friendly, kind, efficient and quite knowledgeable. We were very happy and satisfied. Precision Door Services responded quickly and within hours we had our garage door fixed.

Wi
Review №36

Just great using online chat; chatted with Jess!!Jess was really good; he had me scheduled in less than five (5) minutes.But I was really impressed with the repair dispatch!!Sheridan, my technician, was just the best service tech one could be assigned!!He called to let me know he was on the way. He reviewed the issues with my door. He reviewed all my repair options and gave me a cost estimate.Finally, he was able to repair my door and opener in the same visit.Precision Door Service is one of the best service/repair companies, I have ever dealt with in San Jose, CA!!!

St
Review №37

Prompt and professional. Totally satisfied with their service.

Sa
Review №38

We hired precision to come out and look at our garage door which had numerous issues and was no longer rolling up or down, which is no fun. I was able to get a same day appointment and was surprised at how pleasant and easy the scheduling was on such short notice.Alex was sent out within a matter of a couple of hours, and immediately went to work to see what was going on. Not only was Alex incredibly kind and extremely informative on what he was seeing, his quality of work is amazing.No one plans for their garage door to break down during the holidays, but If they do, this is the place to call! (ask for Alex!)While it was an unexpected, it was so much more than we originally thought was. Each time he’d fix one thing, another issue would present itself, but Alex once again made sure we knew what was happening and walked us through each step ensuring we were comfortable and happy along the way.I cannot express how pleased we are with the work! Even when it was brand new, it wasn’t as smooth and quiet as it is now. All thanks to Alex and his dedication to quality work and happy customers!!

J
Review №39

Professional Customer Service; its hard to come by these days. Very nice technician called before he arrived, came in the way I asked him to and was very pleasant and knowledgeable. Gave me all of the information I asked for and more. Highly recomend

Ho
Review №40

Phillip was very kind and thorough.

Jo
Review №41

My old garage door opener had stopped working reliably, but I wasnt exactly sure whether it needed to be replaced or what I should get instead. I called Precision and they sent someone out the same afternoon (!). Alex Kogan was super helpful and professional, diagnosed my system and explained what I needed and what my options were in a way that made me feel confident I was getting good advice and good quality equipment. I had done a bit of research online and they had different stuff than I originally thought I needed, but ultimately what they had was a better choice, so Im glad I listened. They had all the equipment on board so I didnt need to order anything in advance.It took longer than expected to install all the new stuff (not his fault, just a complex setup in my garage) and he stayed late into the evening to get it all done right. The new system has been working great since then, and I will definitely call these guys back next time I need anything done. Highly recommended!

bi
Review №42

Fast and high quality service!!

E
Review №43

Thanks to James for doing an excellent job installing my new garage door opener & sensors and adjusting the door springs. James was prompt, professional and very helpful in answering all my questions and explaining my options. My garage door now operates smoothly and quietly (which I never had before). Precision Door Service quality and professionalism are first rate, highly recommend them! Happy homeowner in the East Bay.

Cu
Review №44

My garage door got jammed on a tool I had hanging on the wall. I couldn’t fix it myself and didn’t want to leave my garage door open to all. I called Precision, and they sent their technician Paul out. Paul kept me informed of his eta, and was prompt in getting to my house. His knowledge of his craft was excellent. He took care of the problem and identified and corrected another potential one gratis. I highly recommend him and precision, unless you want to keep your junk in your trunk.

Ra
Review №45

First and foremost, I am very impressed with Precision Overhead Garage Door Service as a whole and especially technician Alex Kogan.Alex arrived within the prescribed time window and immediately asked about my garage door issues. Alex reviewed the entire garage door system, right down to the individual track wheels, looking and listening areas of improper wear and contact. After my system was inspected, Alex provided me with a written estimate via his tablet computer. The estimate was comprehensive and itemized. After the removal of the old torsion springs Alex brought to my attention the uneven wear on the outer-bearings. Alex showed me the difference between my worn bearings a what a good bearing should look like. Upon my approval, Alex revised the written estimate on his tablet and went right back to work.At the conclusion of the service call, Alex walked me through all the features of the new opener that included setting the date/time, programming the remotes as well as how the battery back-up works and how to manually open the garage door. Lastly, Alex reviewed areas where preventative maintenance can be done on the door hinges and wheels.Granted this was an unexpected expense but when it comes right down to it you get what you pay for—quality service and peace of mind.

Ra
Review №46

Daniel Yang spent the time to make sure I understood the features of my new smart garage door opener and how to program it. He made sure that I understood what periodic maintenance I would need to do (lubrication, location and schedule) to keep the door working properly. I appreciated his patience as I asked many questions regarding how the new openers now work given that my last opener was from more than 20 years ago. Im so thankful that I called Precision Door to help me with this small request.

Ca
Review №47

Our repairman, Jerry, was fantastic! He arrived in a timely fashion, assessed the problem with the garage door that wouldn’t open (purchased at least 25-30 years ago) and gave me a cost estimate as well as length of time he needed to fix it. He almost rebuilt the entire door system and it’s now better than new. He had all parts necessary on his truck so was able to finish right then. I’m very, very pleased!

Ja
Review №48

Very professional company, they came same day when expected. Communication was thorough. The repair man assessed the issue & was able to make the repairs inspite of the difficult location and a car that could not be moved. Another company came but refused the job as they thought they could not do the repair until I move a car on racks. Precision knew what was needed & even condationed the working parts to provide an updated better, quiter & smoother opperation before he left.I am happy customer.

L
Review №49

I called on Friday about getting a new garage opener for my condo building and was given an appointment time on Saturday between 8-noon. I got a call at 8am from Paul to let me know that he was on his way and will arrive in approx. 45 minutes. He arrived on time. He assessed the current setup and let me know about the additional work that should be done which I thought was reasonable. His work was thorough, professional, tidy, and timely. After the installation, he explained how the manual mode worked and set up the remotes and keypads. All in all, a job well done. Thanks.

ee
Review №50

Excellent service from precision door service Co. Thank you to ALEX for coming on a late afternoon-early evening Sunday call. Alex was prompt, honest and patient. We appreciate how quick and how well he fixed my garage door on such short notice. Thank you Alex -I will recommend your company and you to all my friends. Thank you!

Al
Review №51

Precision Door Service was excellent to work with. The phone scheduling process was super simple and smooth, and my technician Jerry was prompt, professional, and had great communication. Jerry did excellent work repairing my garage door and provided a lot of helpful information for keeping it in good working order. I’d definitely recommend Jerry and Precision.

Sh
Review №52

Great service. Very easy and efficient to make an appt. had a minor issue with my door though after it was installed. So had to get another guy to come out a few days later, his name was Jerry. I have never seen anyone work like Jerry did. He was extremely thorough and double and triple checking every inch of the door that was installed by another Precision worker making sure everything was good. The minor issue was the rubber on the bottom track. Jerry fixed it very fast. Also Jerry greased all the hinges and tracks and explained to me how to and reasons for doing it every 6 months. I highly recommend Precision to install your garage door.

Me
Review №53

We needed to replace the bottom panel of our garage door. We called the Precision and they kindly sent the gentleman named Mike Munoz to our house for estimation. Mike took a look at our garage door and said that Precision doesnt offer sectional replacement, but he referred to other local business that can offer the service we need. I deeply appreciate his honesty and professionalism!

Ro
Review №54

Brandon was friendly, helpful and very knowledgeable. His work was professionally done in an efficient manner. He answered his phone after he left to successfully answer some questions that I had and had forgotten to ask him. I would definitely recommend your company because of the quality work that Brandon performed.

ke
Review №55

Our garage door suddenly broke. We are selling our house and needed to get it fixed fast. Alex from Precision Door showed up within a couple of hours. He had the necessary parts on his truck, fixed the opener in no time at all and at a very affordable price. I would highly recommend Alex and Precision Door Service. I dont think weve ever had a home repair done so fast and pain free. 5 stars to Alex and PDS!!!!!!

Ti
Review №56

Had a critical issue with my garage door. James W came out the same day, diagnosed the issue, offered advice on the options to fix it, and did a quick, efficient job fixing a poorly installed (by an unknown previous company) garage door. Now it opens quietly and I rest assured knowing the hardware is better designed to deal with the load of the door. Great service and quick. Would recommend.

Ta
Review №57

Our garage door came off the track today. We immediately called Precision Door Service. They were able to get us on the schedule within a few hours. The Technician (Sheridan) let us know how much it would cost up front. He was extremely knowledgeable and friendly as well. The repair didnt take very long and it sound better than ever. Awesome service!

Jo
Review №58

Brandon was the best. Assessed the situation, repaired problems with our existing garage door, then installed a brand new LiftMaster with battery backup and all the trimmings. Very knowledgeable and pleasant to work with. He settled for nothing but the best and most professional installation. I will always call Precision Door Service, and I will always ask for Brandon.

Sh
Review №59

Paul Brinkman was very intelligent, professional, and detail oriented. He did very detailed analysis prior to recommending to install new Garage Door Opener. He set expectation on device type to install, installation/services to be delivered, cost and repair time. After work was done he provided complete training to my tenants and I. Also he helped with programming the two remotes, and the remote in my car which was greatly appreciated. Overall he is topnotch technician with superb customer service and communication skills.

Er
Review №60

Called mid-day and got an appointment for the next morning. James W. was assigned to my repair call. He was right on time, polite and knowledgeable. He pointed out exactly what I needed, plus made a recommendation for another maintenance item that might be needed. I probably would have done it if it was a more heavily used garage door. No problem, no hard sell, repair completed in less than an hour. Very happy and will use again if I ever need another repair.

Pa
Review №61

I appreciate Mario so much. He was very professional; he called to let me know he would be arriving in 15 minutes. I will note, he called earlier, but I went outside to dump recycle. Mario was patient, understanding and oh so professional. Thank you Mario. Because of him, I will call Precision Door Service only when I need assistance with my garage door again. I promise.Thank you Mario.

Mi
Review №62

Door spring broke and needed to be replaced. Paul was very knowledgeable and thorough. He made sure that the replacement parts were correct for our need. He checked everything while he was working, and when he was finished. The door system works better than before. Great service.

Ro
Review №63

Mike Munoz gave my dad and I excellent customer service. Went over several options for our one car garage. We called several other companies, and this company gave us the best price, and I’m happy with the price that Mike gave us. Overall more than satisfied, and 100% would do business again! Thanks again Mike!

Er
Review №64

Jerry from Precision Door Service made the repairs a breeze. Not only was Precision Door Service easy to call (live service, real person on the line who asks all the right questions) and schedule a repair for a broken spring (and other things) but Jerrys passion and care put me at ease. I like to repair what I can but I know something like this is beyond my skillset. Jerrys experience and inspection never made me feel rushed and I could tell he is a trustworthy and knowledgeable repairman. He also walked me through other parts that needed or would need repair and I cant even begin to describe how comfortable I felt after issues were brought to my attention. Im beyond satisfied with the level of service, attention, and professionalism Jerry and Precision Door Service offer.

Ch
Review №65

Our technician Josh was outstanding!! He was on time, friendly, very knowledgeable, and really made the experience a great one!! Painless garage door repair with a quote given that was easily understood and fair. Josh explained everything and was not pushy on sales or trying to sell more than what was needed. I would highly recommended Precision Door, specifically Josh here in San Francisco.Chris Soto

Di
Review №66

Professional garage door service provider. Replaced my old door and added a opener in 4 hours.

Na
Review №67

Mike Munoz ‘s proposal came alive as our new electric garage door on May 13. We love it and are so grateful to him.Mike’s expertise and patience guiding me through options — materials, appearance, insulation, windows, chain driven motor (super quiet!), etc. —manifested a garage system beyond my expectations.The wise choice of vendors is Precision Doors so you will have the same experience and quality I did.Quality and price are closely linked. Give yourself the best.

Ka
Review №68

I was three days without my garage door opening. I finally called Precision Door Service on Monday late afternoon and Tuesday morning around 9:30a.m. James W. And Garrett R. arrived. In seconds described what I needed. Within an hour replaced unit, rollers, and a programed door opener. These two were so pleasant trustworthy and polite. It truly was a 5 star rating. Quiet beyond words.Karen K., Livermore

Jo
Review №69

Mario and Alex did an outstanding job repairing my garage door spring lift mechanism. They were diligent and conscience. The job was slightly more difficult than anticipated but they continued to work until the job was completed. Would surely recommend Precision and Mario/Alex. They were the best!

Li
Review №70

Jerry did a great job repairing my garage door. He was personable, courteous and very knowledgeable. He explained the process and what needed to be done very well. I appreciate his attention to detail and feel my door will be in good working order. I would wholeheartedly recommend Precision Door Service and Jerry to everyone.

Ga
Review №71

Jerry the technician went beyond my expectations while replacing a 35 year old motor unit. He completely serviced the door including re-mounting of the door mount bracket to a more solid location. He also serviced our other garage door. They both function perfectly now. I am very satisfied and will continue to use Precision Door Service!

Da
Review №72

Mario (service technician) needed to replace our garage door opener motor. He was very professional, efficient and able to complete the project in about an hour. I felt that we were well served and that the quality of his work will insure against any further problems with our door and remote control.

Ke
Review №73

Josh Kinder was very helpful when he fixed my garage door. He explained everything that he was doing. He is extremely knowledgeable about the mechanics. It is nice to have a friendly young man take care of my garage door. I wish him well in all his future endeavors. Thanks again, Ken

Ch
Review №74

Jerry Parker was great, very friendly and knowledgeable. He explained everything really good and gave us multiple options. Overall great experience. Highly recommended. Will definitely do business with them again. Jerry thank you for fixing our garage door.

Le
Review №75

The cable on the garage door stopped working and I was stuck at home, as the car was in garage. I called Precision and they sent Paul Brinkman out within 2 hours. He quickly quoted me and got to work. He not only replaced cable and necessary parts, he also added extra parts and service for longevity... Paul went above and beyond getting my garage door to work the night before Thanksgiving! I appreciate the personal consideration and customer service. Thank You, Paul & Precision!

G-
Review №76

Yesterday, my wife hit the Home Link by accident (thus closing the garage door) while backing up our Tesla X out of garage without looking at the rear view screen. The door was damaged badly, bulging out extensively and could not close or open, but left a gap for animal or people to squeeze in. Precisions desk manager was very considerate and arranged a same-day service in the late afternoon. She sent a senior mechanic, James W., who came soon after. James restored the door into near original shape with full functions in a couple hours. He also went over patiently the options on replacing with a new door. James was a friendly and highly capable mechanic, he did an excellent job. We are grateful to Precision for heeding our emergency call for help in a stressful situation, came quickly and stay late to finish the job.We highly recommend James and Precision in our neighborhood chat group and to all our friends and relatives

Se
Review №77

Paul was on time, extremely professional, and thorough. He made sure everything was working perfectly before he left. 10/10 would recommend to anyone needing their garage door needs taken care of.He also made friends with our 🐈Thanks Paul!

Ke
Review №78

We had to replace garage opener and was extremely happy with the work our technician James did. He explained everything in detail and made sure door was programmed and operational prior to us signing invoice. I would recommend using them to fix, replace or maintenance tour garage door. Cheers

Ca
Review №79

We had Alex come out to fix our door. He was courteous and it did not take him very long to install a new door. He even showed me how to change the light and what spray to use on the door. Very helpful!!!

Co
Review №80

I had a great experience with the Precision Door Co. This was my second estimate.. Mike Munoz came out to my house. He was on time, very professional, kind and extremely knowledgeable of their product. I am recommending this company if you need a new garage door!!!

An
Review №81

We had an emergency situation with our garage door which came at a critical time. Brandon responded promptly. He was extremely knowledgeable and clarified several issues immediately. His advice was sound, and his installation fast, thorough, and very professional. He gave us a lot of information about the proper care and upkeep of doors, and even went across the Bay to get the key fobs we wanted, which he delivered the next day without additional cost. I think we are very fortunate he responded to our emergency call.Andrew Rosenblatt, MD

Li
Review №82

James W was very professional and did an excellent job! He was able to fix our garage door within an hour. He even greased the mechanism on our larger door. I will definitely use Precision Door Service again when needed.

Va
Review №83

Great experience. Jerry did a great job explaining everything about how a garage door works to the point of actually helping further by connecting the motion sensor bulbs in lift master. He gave good information about CA laws and also helped me understand minimum and better plans well.

Ke
Review №84

This was a bait and switch scam. The claim their trip/service fees are low but then charged another $99 for a five minute programming fee for my elderly mother’s garage door opener. Will never recommend this company to anyone!!

to
Review №85

Appointment scheduled for same day that I called, Mario came out and took care of the problem as a total professional. This is my 2nd time using Precision and still very happy.

Ro
Review №86

Mike Nunez came by check what I needed out explain to me what needed to be done and what it was going to cost. He was very professional. I called back a few days later and got the door.. ordered Im very pleased with Mike and how he carries himself. Is very pleasant to talk to you and seemed to know his product. Looking forward to my new door. Thank you very much have a great day

De
Review №87

Michael came out from Precision Door Service to repair our garage door opener. Michael was very professional and friendly while at our home. He shared what was wrong with the door opener and why. He made the repair in a timely manner and charged a fair price. I will not hesitate to call Precision Door Service in the future and will refer them to our family and friends.

Ei
Review №88

We needed our garage door checked and we weren’t very happy with the first technician that tried to fix ii in a rush. After just a week, we had the same problem again so I called Precision about it and long story short, they sent a technician right away to check our garage door. They sent Philip who is very different from the other guy. He was patient and checked our garage door opener thoroughly. He took his time and made sure all our concerns were addressed . Precision garage got my confidence back, thanks to Philip. From 1 star to 5 stars. Two thumbs up for a very great customer service.

Ke
Review №89

My garage door having some issues, when I called Precision Door Service, to my surprise they managed to send one of their Technitian to my place on the same day. His name is Alex K.When arrived at my house, he analyzed the issue and explained to me in details how he was going to resolve the issue.After few hours of work, within same day, the issue was resolved and the garage door could be closed and opened just like before.I am very happy with the response time and the results!Thank you

Da
Review №90

Phillip N - Arrived right on time. We had two Coleman lifts that were giving us problems. We wanted everything to be ship shape and he gave us a list of essential repairs that would have been very reasonably priced.We pressed him for a complete replacement of the two motors and again the price appeared very reasonable. He offered us several discounts because we would be replacing two systems.We then asked for a quote on a state of the art upgrade where we could check in on the status of the doors on our cell phones. He gave us another quote which was very reasonable considering the work to be done. He did an excellent job installing everything and even fixing a few problems we had with our doors.He walked us through all the instructions and was very patient to make sure we understood the instructions. He also showed us self maintenance we could do ourselves.He did all the work in less than one day.He substantially exceeded our expectations.

Ba
Review №91

Paul Brinkman with Precision Garage Doors was recently at my home repairing my garage door. He called twice to estimate and announce his arrival, much appreciated. He corrected the problem with the door and was also able to replace the very old and faulty garage door opener which had been problematic for years. What a difference that has made and I am now battery protected for opening IF my power is shut off. He worked very hard and diligently, cleaned up thoroughly after, walked me through a thorough instruction on the new opener and was a delight to talk with and also shared many helpful general tips with me - also much appreciated. I could not have been more satisfied or pleased with the service.

Ly
Review №92

My garage door began shrieking like a banshee while opening or lowering. I called Precision Door on Friday and got an appointment for Monday morning.On Monday I got a call from service tech Paul advising me as to his ETA.He ended up getting held up in a far more extensive job then anticipated with the client before me and my appointment was pushed to the end of the afternoon.That couldn’t be helped but I really appreciated the frequent updates Paul provided, his polite and matter-of-fact demeanor and his lack of exaggeration on what time he expected to get to my house. A person can plan around long delays but not around overly optimistic or unreasonable updates.Upon arrival the issue was quickly assessed and repaired and 20 minutes later I no longer had a garage door that screamed like a cat in heat.Price was reasonable but not what I would call rock bottom cheap. Since it wasn’t something I could do myself it is what it is. You pay for someone else’s expertise not just the parts used.The work he did was clean and expertly performed.What you need to know is that when you call for an appointment you are calling a call center that, in my case, is not even located in the same state. The scheduler cannot give you any door advise, they simply look for a contractor working for Precision that is in your area. The definition of “in your area” includes wide swathes of territory and that caller has no clue where you are in relation to where the tech is coming from, hence the very wide service window. Whoever is going to service the door calls you the day of appointment for a shorter window and updates as they progress. So I would say the weak link in the chain is the call center since your actual appointment may be far different than what they estimate when you make the first call. May be earlier or, in my case, may be at the opposite end of the sunrise sunset continuum. 🤷‍♀️

Se
Review №93

Alex was an amazing technician. He was very hardworking and explained everything as he was working. This is a company I will always come back to now thanks to him.

Br
Review №94

Had a problem with garage door recently installed by Precision. Paul B was courteous and professional. precision stood behind their original work and Paul quickly performed the necessary repair. Excellent service and excellent technician. Highly recommend!

Si
Review №95

Simply wonderful experience. Precision Door Service was a life saver this week when our garage door simply broke after years of shameful neglect on our part. The repair man had all knowledge and parts at his fingers ends - and believe me, we needed the parts. He did a really amazing amount of work, compressing years of maintenance into two hours. Theyve got our business on an annual basis for checkup and repair for as long as we live in this area.

Mi
Review №96

Alex Kogan did a fine job refurbishing my garage door. Honestly, I have no idea whether he took me for a ride or not. What I thought would be a $100 fine tune turned into a $1500 update to several key components of the door. But given that these parts likely haven’t been replaced in over 30 years, I trusted his judgment and went with his recommendations. He did take the time to explain each element and particular issue with me, and got my understanding and consent on everything before proceeding — and given the generally very high reviews for this business I went with it. Either way, he was professional, friendly, on time, got all the work done on the same day, left the place clean, and gave some good inside tips for ongoing maintenance. So assuming this takes care of any current issues and prevents other potential upcoming issues (I’m all about preventing issues before they hit), then it was all money well spent. Oh, and extra brownie points for the fact that they were out just one day after my initial call. Thanks for the professional job!

Cl
Review №97

Paul Brinkman is an amazing technician. He immediately resolved the garage door problem and completed all work in a professional and timely manner. I highly recommend that future customers specifically request him to perform garage door work if contracting with Precision.

St
Review №98

Team arrived when promised and replaced the torsion system and track rollers with all new parts. Our 30 year old garage door now operates better and smoother than it did when it was brand new. Excellent.....5 stars. Highly recommend Precision Door for outstanding job on our upgrade.

Sa
Review №99

Our technician Brandon was on-time and quickly diagnosed several issues, beyond the obviously broken spring, on our garage door. He explained clearly how various parts had been prematurely worn due to an undersized spring that had been previously installed. He went above and beyond to work around and protect a car that we were unable to move in the garage and then also lubricated and tuned both the main door that he was fixing AND our third garage door and opener. Truly outstanding customer service in my opinion.

Pe
Review №100

Great and quick job. With 0 surprises. We had previously arrange (and paid before hand) the job with Home Depot but their installation company came in and rejected to set up the automatic garage door opener with some weird excuses. Paul came in today Saturday, assessed the situation and set the automatic garage door opener súper quickly. We are very pleased, works great.100% recommended

Information
48 Photos
100 Comments
5 Rating
  • Address:2007 W Hedding St STE 203, San Jose, CA 95128, United States
  • Site:https://precisiondoorsanjose.com/
  • Phone:+1 408-533-1120
Categories
  • Garage door supplier
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