I originally heard about Duxiana beds through a coworker, after relaying the story that my wife and I we were waking up with back pain. We had our bed for 10+ years and knew it was time to purchase a new bed so we decided to drop by and take a look at the beds at their West Hollywood store. This was our first experience with a Dux and the salespeople were very hospitable. They let us us try out each of the different bed models and explained the differences in each. Once we laid down on the beds in the store we immediately noticed the difference between the one we were on, and the one at home. It didnt take long to know that we were going to buy one.We ended up getting the DUX Bed with the Pascal system plus top pad and have loved it since day one. One thing we have done, which our Duxiana sales rep recommended, was to rotate and flip the top pad so that it would last longer. We have been doing that every couple months and it still seems as good as new.Since then we have also visited the San Rafael store while on vacation in Marin County and the staff there was just as nice and helpful. We ended up getting some linens which are incredibly comfy.We would definitely recommend a Dux to anyone looking to get a luxury bed.