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Staples
655 Irwin St, San Rafael, CA 94901, United States
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Staples
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Mi
Review №1

Simon & Misaya just went HUGELY out of their way to make sure we had everything we needed, and we did! Find everything. We an excellent experience, and the store was very clean. Cheerful and clean. Awesome!

Nu
Review №2

Staples is just another Big Box retailer, just that they sell office supplies instead of mattresses or TVs. In other words, the staffing levels are the same here as just about everywhere else.I give em five stars because: 1) They always have everything I need for my office; 2) Their Printing Center is slightly more accessible than that at FedexKinkos; and 3) Their Computer Repair tech is superb--and cheaper than anywhere else in Marin.Oh, and 4), parking is always easy. Theyre also a 3-minute walk from the Transit Center if youre on foot or cycling.

Ha
Review №3

Wonderful, the staff handled my exchange and sent me on my way like true professionals.

Ma
Review №4

This time in the San Rafael Staples my experience was better. While in the past I have always had poor customer service at this store, this time I was pleasantly surprised. A supervisor named Amir went above and beyond in helping me locate a new ribbon for a ten key adding, putting it in the machine and testing it for me. I had been in Office Depot and asked a sales associate about his and he had said he wasnt sure if the ribbon they had was the correct one.

da
Review №5

Awesome service from Maria. This is my go-to store -- they actually ask you if you need help and then provide it! They are courteous, helpful and patient! Many thanks!

Te
Review №6

David L, the front office customer service rep is the man for the job. Its a big store, its well stocked with your necessary office supplies. Maria and Harlan are excellent managers of this location. If you need help, the staff is very proactive upon assistance.

Cy
Review №7

Id give this place five stars if it werent a Big Box store. But this Big Box store has a hometown feel. I come here frequently and dont mind paying a bit more for good service, clean and uber organized aisles, and enough cashiers so I dont have to waste my time in lines. Gotta mention Flory, the nicest staff member Ive met.

Al
Review №8

Prompt service. Quickly found what I wanted and took advantage of the current sale items.

Br
Review №9

My work uses this place for supplies. Customer service is non existent. There is one person at copy/print area, one at IT support and one at the register. 15 minutes standing in line and someone finally comes to help me. A woman near me asking for help said shes been asking for 10 minutes. There are a total of 12 people in this store, and I watched 3 of them walk out after 5 minutes because of no help.Things are overpriced. Their inventory system is always wrong (I asked if they had more of a certain item, because I needed two of them, the person scanned the item I needed, and the scanner said 3 are in store yet only had one on the shelf. I asked this person if they could check if there were two more in the back. No I wont. They must be broken. They then turned away and started helping someone else.) Item was opened on the shelf but I needed it for my work. Well come to find out the item was returned because it didnt work! So to get my works money back took 20 minutes total.Use staples online but avoid this location like the plague.

Li
Review №10

Better than most Staples, but still nothing special. The store is nice and clean, most of the staff is friendly.

Re
Review №11

You need to ring a bell for online purchase pickups. Otherwise youll wait forever. However once you ring the bell a very helpful employee takes good care of you.

Ch
Review №12

Victor was exceptionally helpful...please hire more people like him! Please also bring more checkers when people are waiting in line.

Ke
Review №13

I walked out with a printer because i was having problems and hoped the printer would help me explain my problems and someone would help me and do something. so then i brought the printer back into the store. they had some cool toshiba notebook computers here that worked good. i am trying to get up to 200 google reviews. that is why i am writing this review. what kind of retirement do we have in america

No
Review №14

Nice people working there. Item I wanted was out of supply though....

Ja
Review №15

The printing team is very professional, kind and efficient

Co
Review №16

Couldn’t fix my phone because it was out of stock. Sign of a bad company. I had to wait 10 minutes before someone helped me.

Jo
Review №17

Did not have brown kraft 5 x 11.5 envelopes.

De
Review №18

Big selection for school supplies and office supplies

Da
Review №19

Great shopping here

jo
Review №20

Went to 2 different Staples to have blue prints printed, one had a broken printer the other doesnt have weekend print people.

Information
34 Photos
20 Comments
4 Rating
  • Address:655 Irwin St, San Rafael, CA 94901, United States
  • Site:https://stores.staples.com/ca/san-rafael/655-irwin-street?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 415-485-0507
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–9PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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