The owner of Diablo Auto Care is known by Chris, is exceptionally helpful and knowledgeable while being very honest and ethical. Chris will give you REAL numbers UPFRONT including the smaller additional costs many shops seem to add in later or surprise you with later. Chris makes every effort to ensure every client is both safe and comfortable. Based on how long the repair will take Diablo Auto Care offers drinks while you wait, or rides based on the duration of the repair/work being done by Diablo Auto Care.The team at Diablo Auto Care makes every effort to keep every client updated to the status of the repair/work being done, the estimated time to completion, as well as maintains communication on all costs of parts AND labor that will be required BEFORE doing the work or charging any client.Diablo Auto Care is meticulous about the details, care for their clients, is completely honest and hides nothing-keeping every client updated EVERY STEP OF THE WAY! Sometimes Chris even has a food truck there! Diablo Auto Care is THE BEST! I have referred others and everyone tells me the same thing, everyone has great things to say and thanks me for the referral because of the value, savings, and perhaps the most important thing-the transparency of which Diablo Auto Care does business. Everyone loves that Chris and his team compare prices, compare options, give honest pros and cons, NEVER push or try to sell anything, and constantly are looking out for their clients benefit.The reason I think Diablo Auto Care has so many regular and repeat clients is exactly because of what I have described in combination with the welcoming, friendly smile clients are greeted with when visiting Diablo Auto Care for any reason, even on cold and gloomy or hot and stuffy days. In my opinion Chris and his team at Diablo Auto Care are exceptional individuals with integrity, pride, respect, and dignity that possess and utilize their skills to bring the best quality, care, professionalism, value, and integrity to the service Diablo Auto Care provides to our community.We are lucky to have Chris and his team, wherever Chris and his team have a shop is where I will be both referring anyone in need of automotive advice or assistance, and taking any and every vehicle I have. Diablo Auto Care and the individuals who are a part of the team are a true gift to our community that I am very grateful for.
Got a smog check done, fast simple, easy. Great service, price paid as quoted and very fair. Would highly recommend to get smogged here.
Chris is always great and ready to help
If you want an honest mechanic, and you want to support local business, then bring your car to Chris at Diablo. Hes knowledgeable, helpful, talkative, and will do whats best for your vehicle. I will gladly bring my 1988 Toyota pickup here forever.
I took my car here because my check engine light came on. I told the dude it sounded like it needed a tune up and he openly blew me off. Then charged me $497 and kept my car for 2 days to change my spark plugs. Got the car home after being screwed over on the plugs and noticed that the windshield had a chip/crack that wasnt there prior. The owner did the right thing and replaced it, and refunded part of the $315 of labor he charged me for plugs.So they had my car for 3 days total, 2 for the plugs and 1 for the windshield, and when I picked it up on the 3rd day my heater/AC wouldnt blow air. I had no issues with it prior to taking my car here.Now I have a grand in additional repairs to do. Not saying they did anything but I am saying that I had no issues with it prior to bringing it here.Even if he ultimately didnt end up taking advantage of me, he absolutely tried to by charging my $315 for SPARK PLUGS!
I went in there with a problem, I came out with the problem fixed. Diablo has more than proved themselves to me. They have excellent employees who get the job done in a professional manner. They dont charge you up the behind like other auto care places in the area.
Usually I do not spend time writing reviews but this Auto Shop and specifically Chris is different. This guy is honest and has ethics. I shopped around before bringing my car to Diablo Auto Care for Air Condition job. No only they did a great job job but they made feel at ease . You just gained a customer for life Chris. Thank you for your honesty ...
I came there for smog check today. Super fast, friendly and inexpensive (actually the BEST price for smog check in this area). Great professional job! Thank you very much!
Great work and, more importantly, responsive customer service.
Be sure to talk with Chris. He will always take care of your car. They have some of the most experienced mechanics in the area.
Have been going to Diablo Auto Care for 15+ years. They service all my families cars. Couldnt ask for better service and prices. You will not be disappointed.
Very professional. Breaks down costs and lets you know exactly where the money goes. Best auto repair pro in East Bay!
I actually had a great experience and was referred by friends that have used DAC for many years. They took care of my 90K service with half the price of the dealer. Ill be back!
Was recommended this place by friends and was not disappointed
I went in for a smog check. Fast and friendly service.
Went in for a smog check