They are always professional. Thinking of the customer first. Today they told me I did not need the scheduled maintenance at this time. So they sent me home without charge. Exceptional customer service.
The place works on Toyota, Lexus, Honda and Acura.
Great folks that know what they are doing. Although quite pricey. $$$$
Made an appointment for oil change, lube etc. Was met with warm greeting, efficient service and was out of there in under 30 minutes. Ephraim was on the desk and everything runs smoothly when hes on the job.
Ive been going here for 18+ years. Totally honest people. They only do what needs to be done. Very fair priced and excellent service always!!
I had my car serviced by them for 30 years. Equally good service as the dealer.
Did a quick oil change on my car and like their service.
I have been taking my Acuras to the Service Outlet since the late 80s. What a pleasure to deal with helpful, honest service professionals. I have been taking my 2004 Acura to the Outlet and I prefer to only interact with Ifraim because he is the best customer service representative ever. When the owner was taking his place in the San Ramon store, I told him Ifraim had to come back because I only deal with him. I couldnt ask for a better car service company and if Ifraim leaves one day I will have to find another company to take my car to.