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Ni
Review №1

Thank you Freeway Honda! It was such an awesome experience to deal with Freeway Honda they were all so helpful and kind. I would recommend my loved ones and friends. It was quite a long drive but it was so worth it. I was actually blessed to be able to Purchase my 2022 Honda Civic Sport in full awesome deal and I also was able to get a extended 6 year warranty and a couple more great deals for my beautiful New car. All at an awesome price. Thanks again.

Ve
Review №2

I drove from Northern California specifically to buy my car at Freeway Honda and was not disappointed! I would highly recommend working with Victor Torres. The service was fast and efficient with no buying pressure. Actually, this was the best car buying I’ve ever had. This is my second time heading to so Cal to purchase a vehicle and definitely worth the drive. I was in and out in two hours. Finance was quick and expedient yet very thorough with Hector’s help. I had multiple lease and purchase options reviewed by Victor in a detailed, clear and thorough manner. I felt like I knew exactly what I was heading into and didn’t feel the typical pressure. Down to walking me through every feature and even doing the last wipe downs on fingerprints and smudges and a full tank of gas, Victor was patient and thorough all the way through. You just couldn’t ask for a better car buying experience.

Da
Review №3

Jose went above and beyond, Extremely helpful. Very happy with my 2021 Honda Accord Sport 2.0T. Go check them out. Ask for salesman Jose.

Va
Review №4

Bought a used Ford fiesta from them....salesman was terrific....however, their service dept., When it was time for an oil change DID NOT HONOR THE COUPON THEY SENT ME after my purchase for my first oil change after purchasing it, their service dept. Manager JOHN, was use....did everything he could to tell me that me and my Ford did not belong there and then, REFUSED TO TOP OFF ANY LOW FLUIDS AND SAID I HAD TO CALL THE FORD DEALERSHIP TO FIND OUT WHEN TO CHANGE THE OIL AGAIN AND REFUSED TO ACKNOWLEDGE THAT THEY ACTUALLY DID AN OIL CHANGE THIS TIME!!!!!So much for their HELPFUL HONDA BRANDING, THIS LOCATION SHOULD BE ASHAMED OF THEIR SERVICE DEPT.S TREATMENT OF their used car purchase customers!! Am currently preparing all the documentation to forward to their Corporate Headquarters!Good luck future used car customers!!!

He
Review №5

Friendly staff, knowledgeable and helpful. Efficient use of my time with offer to take me back home so I didnt have to wait. No extra charges, straightforward and honest.

W
Review №6

This was our first time bringing our vehicle here. We made our appointment at 7:30AM. There were only a couple cars in front of me as I arrived, but I was tended to immediately. My service advisor, John Beyer, was friendly.Prices are high for an oil change, tire rotation, and to inspect a few parts, but its to be expected with service from a dealership and I like knowing that the service will be properly recorded. My vehicle was ready in about an hour and a half. Upon arriving to pick up our vehicle, the service center was packed with a line of cars. I was fortunate that our service time was so early in the morning.The cashier couldve been a bit more friendly instead of treating me like a task. She never made eye contact during the I walked up until I paid. She then just said that my car should be outside and to just wait if its not. My vehicle was outside, but there was nobody around to open it up for me. A man came about 5 minutes later to give me my keys.

Am
Review №7

Sales person was quick and straight forward about the $$, which is what I asked. The mark up,because of the lack of vehicles is crazy, but what can I do??? Nothing. Overall the experience was one of the fastest I’ve ever had at a dealer. This is my third Honda so I definitely know a thing or two. The end game was to make a purchase. I love my car 🥰

Cl
Review №8

Excellent service, very professional!Im very thankful with Freeway Honda in special with Victor Torres who attend and provide with all information about any car. Love the drive and smell of a new car thank you!

Da
Review №9

Had an inconvenience with a used vehicle that I bought here a month and a half ago it wouldn’t start and had to Jump start it 4 different times I called the dealer the lady who answers the phone is extremely rude didn’t even care and before I can re explain just transferred me over to service departmentthankfully kenia was the complete opposite and was professional and good customer service and assured me it would get taken care of and I came today and the issue got resolved also Erick at the service department was very professional thank youmy advice would be that before u buy the car get everything you need cause the sales people will promise everything before u sign even the spare key… and then after they won’t care about you your just another sale in the pastAlso this is the 3 car I buy here

ch
Review №10

Great experience! Ask for Oscar or Adrian. Theyre very knowledgeable and professional.

Je
Review №11

Every time a visit Freeway Honda, I notice the staff members friendliness and professionalism. Every question is answered, and my time is important to them. Thanks

Ed
Review №12

My wife and I had an excellent experience with this dealership. Greg (Salesperson) and Jorge (Internet Sales Rep) at this dealership were incredible to work with.We had an awful experience at Riverside Honda with their lack of transparency and very unprofessional “Internet Director.” Freeway Honda quoted us with NO hidden fees and were upfront front the get-go regarding the markups, unlike other dealerships. Overall, We couldn’t have asked for a better experience. We will definitely be back if we are in need of another vehicle.Thank you Freeway Honda for helping us!

De
Review №13

I called to schedule a service for my vehicle and found it difficult to get through calls to other departments. Recieved automated answering service on several occasions throughout the week.As a result of this event, I chose another Honda dealer to service my vehicle.My recommendation to Freeway Honda of Santa Ana: plan your resources accordingly to ensure optimal support for the increase in customer traffic.

GG
Review №14

My name is Gabriela and I went in here on Saturday and I was super nervous because I just never had a good experience with dealerships and car shopping.But these two gentleman Jose Huerta and Jorge Sanchez were Super understanding to why I was so nervous made me feel comfortable and made the experience really fast I felt like I was going to be there for hours but I was only there for two hours. They were also very honest with the payments and the price over all just above and beyond I got to say they made this experience get rid of the fear I had from dealerships. Beyond happy with my purchase and also with the experience! Thank you guys!

Am
Review №15

Thank you! Buying a car was a great experience. Pleasant lobby. Great people. Thank you Jose!

Vi
Review №16

Experience was outstanding! Chris really made the experience of purchasing a new vehicle pleasant !! In love with my new car 😍 Thank you Chris 3rd vehicle purchased with you and not let down with the results!!

Ca
Review №17

Bernardo was a great agent that helped me buy my first NEW car. Giving me a great deal even with a bad credit score. from the start he listed to what I was looking for as a busy mom and student. Now im driving my dream car, Honda Civic Hatchback Ex

EL
Review №18

Oscar in the service department will take good care of you. He does and amazing job. Highly recommend him.

An
Review №19

The car service center is super slow comparing to Honda world. It took them 1:30 hour to do an oil change without promised time on the paper. I will never lease their car here again due to slow servicing time.

El
Review №20

Im always welcomed by a service rep.with a smile. Hes very prompt to answer any concerns I may have. This is actually my first car Ive chosen for myself, so with that in mind, shes my baby. Besides my real life babies. So I take very good care of her. At times the labor is a lil pricey but for good,excellent service, Im satisfied. Wouldnt go anywhere else. My honda is worth every penny, for a safe drive. I have the peace of mind, my travels will be a safe one.

Al
Review №21

Buying a new car is in itself a very rewarding but stressful experience. However, in my case, the professionalism, level of knowledge and very good customer service skills of both the Sales Consultant, Mr. Jorge Sánchez, and the Finance Manager, who completed all the necessary documents, made this experience something smooth and easy. Many thanks to them and everyone who participated in this process, including the staff who washed my new car. Freeway Honda, thank you

Fe
Review №22

Excellent service! The staff is very friendly and offers you the best without pressure. The process is very fast. Ask for Bernardo, the best seller!

Ne
Review №23

The service that I received here was absolutely amazing, Jo, And Victor did everything possible to help me get a brand new car. I’ve been to so many dealers trying to trade in my old car for a new car but no one was helpful.I am very pleased and happy with my brand new car! I highly recommend this place to everyone looking to trade in or simply buying a new car.You will not be disappointed.

Re
Review №24

I had a great experience at this dealership, Bobby Tasdighi and Juan Carlos Ramirez helped me and my husband out and treated us very well. We were able to leave with the perfect vehicle for our needs. I highly recommend these two individuals for anyone out there looking for their next Honda.

Ar
Review №25

PLEASE DO NOT WASTE YOUR TIME at this dealership. Prior to coming to this dealership I spoke to Internet Salesperson Patrick. I asked Patrick for a quote on a Honda Civic in which he gave me verbally and over email.I confirmed the quote and color ($22,695)of the vehicle with Patrick over the phone several times since I had a 45 minute commute in front of me so I wanted to make sure the car was available .Upon arrival to the dealership Patrick brought out a different color and increased the price we had agreed upon by $3500. He never stated the additional $3500 increase over the phone or in our email communication. Please do not waste your time at this dealership since they give you false information.

Ne
Review №26

Ask for Lee Gebran, he is the best! Very honest and comforting, he lets you make the decision by not pressuring you. He tells you how it is and gets straight to the point. I was able to get in and out within an hour and 40 minutes.

Al
Review №27

The Service and the Service personel are alway great. Oscar is great to work with. I always look forward in getting my vechiel service at Freeway Honda. Keep up the great job. A perfect 10 in my book

Ol
Review №28

The employees were very friendly and helpful. They are worked professional with me and my daughter and we could find right offer Thanks again!

Jo
Review №29

If you lease a vehicle from here you do not have to return it back to this dealer, you can sell it to another dealer when your contract is over or almost over even if you’re over the mileage the new dealer would not care, They want to buy your car to resell the vehicle and you pretty much have paid off a high percentage of the interest so it’s easy for them to buy and resell it. and they will buy the vehicle off of you no problem and give you money too if you took care of it. These guys are scam artists they’ll get you in a vehicle no matter what but in a jacked up rate, if you can take out a loan from SchoolsFirst Federal the interest rate would be the best option or sell it to another dealer.

Sh
Review №30

The best place for servicing.My first time. Met with service in charge.Eric. Very friendly very knowledgeable polite respectful. Addressed all service needs.Suggest Freeway Honda ( Santa Ana) for any Honda car service.A+++++ Five Stars for Eric and service teamShahid Karim

Cr
Review №31

I arrived at 3 to get an oil change, the time flew to 5:34 and Im wondering why its taking so long.. I find out the service department closes at 5 and they didnt bother letting me know the status of my vehicle and so I spoke to one of the janitors and he said the service department all went home .. Im so upset at this point because not only did I wait a long time, they forgot about me... I should have been serviced much better than this and maybe given a rental at this point. I was given my car keys a few minutes before six. Lol this was horrible customer service I understand we all get busy and forget but please time management is important and I did not appreciate this at all.

Na
Review №32

Weve been using a different Honda for the last several years and left due to constant lack of inventory. My wife and I went to Freeway Honda and not only had what we wanted but also had a wonderful experience. Thank you Chris Rios and JC Ramirez for all of your help!

Fr
Review №33

Amir the sales manager was top notch. The rate he gave us was amazing. It turned out I was paying much lesser compared to the previous lease I had with another Honda location. I will surely come back here as well as recommend it to another friend.

Ta
Review №34

We originally got a lease here 3 years ago and had a wonderful experience. We got the exact car we wanted and a great rate as well. When we came to return the vehicle we weren’t sure if we wanted to get another or not but we had been looking at getting a Pilot. Amir helped us with our lease return and made that extremely easy. We mentioned looking at a Pilot and he helped us with that as well. He got us once again the car and the rate we wanted. We have had two great experiences here and will be back in another year when our other vehicles lease is up.

Ro
Review №35

Freeway Honda is the place to go. The facility is very clean and organized. Patrick is awesome and helped me with my purchase. Love the ride. Every time I come in for a service, everyone is super friendly and the service department does a great job with my car. Overall an excellent dealership. Definitely sticking with Patrick at Freeway Honda for my next purchases

Gr
Review №36

Bobby Tasdighi was amazing he helped me out and was very honest with me and the deal we were trying to make for a car. I will definitely be referring my friends and family to this dealership

Mo
Review №37

I have been coming to freeway Honda for over two decades I’ve purchased several cars for myself & my whole family here . My favorite experience Is always with the service, I always deal with Saib he’s very respectful and Arturo H. in parts he’s always friendly and even down to the mechanic Tony H. Who willTake his time to explain any issues if I don’t understand. My sales guy Victor has been there for over 10 year and he’s great. I’ve sent many friends and family here and continue to do so. Highly recommended!!

Bi
Review №38

I am very pleased with Freeway and there are barely any words that can truly describe how helpful Patrick has been. From the beginning of the journey, Patrick was invested in the decision and provided very valuable information that aided in my decision making.He was very well versed about all aspects of the purchase. From deciding which car makes the most sense to financing and drive home and every single thing in between.Throughout the process, Patrick stayed in touch via phone and text and gave me a step by step breakdown of what to expect and his timeline was spot on. I imagine that is due to his extensive experience in the field which was reflected in his utmost professionalism and very detailed knowledge of the car.To say he went above and beyond is perhaps almost unfair as I have not come across this level of care in industry. He seemed as interested and excited about the purchase as I was. But the most brilliant thing is that everything seemed genuine. Both my wife and I were extremely pleased by the immaculate and impeccable service we received from Patrick.While this was my first Honda, Im quite confident that it will not be my last. If Freeway Honda were to be a restaurant, it would certainly deserve a Michelin star based on the 7 star experience.I look forward to doing more business with Freeway Honda and Ill absolutely send anyone I know who is looking for a car to Honda.Once again, thank you very much Freeway Honda and thank you very much Patrick.

jn
Review №39

Amir was wonderful to work with and the made whole experience easy and stress-free. The financing team as well was great!

Sa
Review №40

Their salesman Francisco was great to work with. Easily explained financing and gave me all the details I needed to know about my new purchase!

Ju
Review №41

Great service very helpful. Helped my daughter drive out with a 2021 Honda highly recommended it. They will go well beyond there call of duty

Sh
Review №42

Jorge Sanchez was AMAZING! I came in with a lot of questions and he was both patient and incredibly knowledgeable. He helped find me options that worked for me. Thanks to him I was able to get my dream car! I’m so happy with my experience and can’t thank Jorge enough.

Ca
Review №43

I showed up without an apt and they took us no problem. They have excellent customer service.

刘天
Review №44

Worst place for service ever, will never come back. They will over charge for oil change, read the quote carefully before you let them over charge you.

Al
Review №45

I’ve been coming here for about 5 years and have had 3 cars sold to me by Jose Diaz and I will never go anywhere else! This place is amazing and the staff are friendly and very professional. I appreciate freeway Honda and them always taking the time out to help me get the best deals. And Big shout out to Jose Diaz he always makes my experience there a great one! Thank you for my new 2021 Hatchback!

an
Review №46

They do the best to always let me leave Honda satisfied!

Mi
Review №47

Great service! very helpful and easy to get in and out!!! Thank you.

Li
Review №48

Freeway Honda is amazing this is the place to go if you’re looking for a new car. The facility is super clean and organized. Amir was super awesome and helped me through the whole process. I can’t express and explain how happy I am with my purchase. Definitely will be coming back

Ma
Review №49

Greg Rivera provided exceptional service and professionalism. He made car buying an extremely pleasant experience and had a no none sense approach. With my excellent credit he was able to beat my bank interest rate. The purchase was very straight forward. When the time comes, I look forward to buying my next Honda with Greg. Thank you!

Ju
Review №50

Took my car to Freeway Honda for an oil change and a routine service maintenance, like always they do an excellent job they always return my car by the promised time. The Service advisor Oscar is very pleasant and friendly.The whole team at Freeway Honda are very friendly, I wouldn’t take my car anywhere else. Thank you for your awesome Service Freeway, Honda!

Pa
Review №51

Quick, polite, efficient. The price - reasonable.

Ca
Review №52

The Sell person Took a vantage of my elderly father of 80 years old! Do not recommend this dealership

Ba
Review №53

Always great service, especially sales rep, Bobby.I definitely go back again.

Ve
Review №54

Would highly recommend coming to this dealership! HECTOR RIOS & CHRIS helped me with purchasing my 2021 Honda accord and they were very helpful. They made sure to work with my numbers and the prices I had provided, they also took their time to show me every car i had in mind and explain every single detail of the car. I AM VERY SATISFIED WITH THE SERVICE PROVIDED AND ALSO VERY PLEASED WITH MY NEW CAR! THANK YOU GUYS (:

G
Review №55

After looking around and trying to get a deal for more than 2 weeks here at Freeway Honda, I was able to get a great deal. Thank you Amir for working out the deal with us

He
Review №56

Patrick, Amir and Hector were very helpful. Online pricing made the experience easy.

Ro
Review №57

Estella was an outstanding sales person. She was very nice to me and had the patience of showing me several vehicles. I would come back to Freeway again to purchase or lease a car in the future. Thank you too to Joe.

Lo
Review №58

Oscar Moguel was very helpful and patient when explaining the service the car needed. All the staff was very friendly. The car is running smoothly thanks to Oscar. Will be bringing my car to Oscar again for any service the car needs.

Da
Review №59

Bernardo was the man I had gone to several dealerships and I felt like they just tried to rip me off since I was a first time buyer, but the experience at freeway Honda was excellent as soon as I stepped into the dealership Bernardo came to me asking me if I needed help and what exactly I was looking for he was very attentive all the time explained everything with patience and very clear . If you are a first time buyer or trying to buy a new car you can’t go wrong with freeway Honda they’re the best . They made me feel like family. I got a great deal here and so happy with my new car thanks Bernardo

jo
Review №60

The person in sales is not very accommodating, I ask him about if i could do a test drive and he told me there is no car to test. Worst customer service

Fr
Review №61

Christian Rios was a great help, completely honest and straightforward, if you’re looking to buy a car its with him!

Jo
Review №62

Very nice Honda team and really gave a good deal thank again guy

Pe
Review №63

I loved dealing with Patrick Harding at Freeway Honda. For years, I’ve been going to Honda Rancho Santa Margarita to purchase/lease my Hondas. Recently, maybe it was a change of management or something else, but they weren’t giving me the best deals like they used to. I was terribly disappointed with how they treated me. They would always offer me these “promos” but they were all bait and switch. Each time I would show them a deal I got from another Dealership to see if they would match it, all they told me was “read the fine print”. Then enter Patrick at Freeway Honda! He gave me this sweet, sweet deal for my brand new Honda Odyssey Touring! The customer service was awesome! All we did was sign the papers when we got to the dealership, and next thing you know, we were driving home in our brand new 2021 Honda Odyssey Touring! Highly recommended dealership! And they’re very kid friendly too!

Kr
Review №64

Could not be more exceptional! We contacted the dealership through a Honda website link after building the vehicle we wanted. Within minutes Greg Rivera, a sales associate, contacted us and was very knowledgeable on the vehicle we were wanting. We had previously interacted with other dealerships so knew what price was fair. Greg was able to lock in the price we wanted and the exact color/model with all the features (that needed to be added by the service dept). Greg even had to drive a ways to pickup the vehicle from another dealership so we could get the exact match. I thought this was amazing because he didnt even attempt to talk us into a similar vehicle (just different color) that he had on his lot. There was also no pressure for up sales. This means alot to us, I felt we were in great hands. Its great to purchase a vehicle so reliable from an outstanding dealership. Win/Win!

Da
Review №65

Took my car early this morning for oil change service. The wait was expectedly long but it was bearable since we got free donuts, good cup of coffee and wi-fi. Don’t forget to ask about coupon discounts.

Je
Review №66

Jorge Sanchez awesome sales person had plenty of question on buying and returning a lease and he helped me with everything he’s one sales person to go their he went all the way on making me a deal at freeway Honda thank you Jorge.

Te
Review №67

Bobby Tasdighi is the best Sales Consultant.🌟🌟🌟🌟🌟

An
Review №68

Exceeded any expectation I could ever imagine. This is a no nonsense dealership, they dont waste your time or money. They get right to the point, no games. Save me time and money. I recommend Freeway Honda to everyone, especially Patrick Harding who sold me my 2021 Honda CRV.

St
Review №69

Awesome really nice. Really professional yet still comfy

Je
Review №70

No room for negotiations! Tried taking advantage of my situation and tried overcharging me 3 thousand! Never again Ill come here wish it went well but it didnt best of luck to whoever comes here!

Da
Review №71

In my book, its seemingly unusual to have a positive review for a car dealership, however I feel compelled to share that.From everything to sales, to service, customer telephone service and of course the vehicle; Freeway Honda excels. They know youre name, treat you genuinely kind and have a good overall system in place to keep you in the road.To Rick, Amir, Oscar and forgot name (the tall young gentleman in service center whos a grandfather of 4): Thank You!

Je
Review №72

Bought a certified used Pilot here in July 2020. Had a great experience dealing with Patrick Harding and Joe Zinno. Would definitely go here again.

Ar
Review №73

Very good customer service.

Lu
Review №74

Great people, treated me very nice the moment i got there, help me every step of the way and got me into a new car!!!! Recommend this place

Je
Review №75

When my father and I walked into Freeway Honda a week ago, we were immediately greeted by Sunny. I explained to him that we wanted to see a specific model and he took us right outside to the area where they were. He had the best personality and was so nice and wasn’t pushy at all, like some car salesmen. We honestly had just left another Honda dealership where the salesman was not interested in our business. I told Sunny that I was very interested in the vehicle. He gave us his card and I made an appointment two days later to come back to purchase the vehicle. When we arrived for our appointment, he had my vehicle out front and we were immediately greeted by so many friendly staff! Sunny got everything we were looking for and the price was great! While we went to sign a few pieces of paper (Lol) with Hector in finance, Sunny took my vehicle to fill up the gas and get it washed. When we were ready to leave the lot in my new Honda, Sunny thanked us for the business and told me to call him any time with any questions. Because of Sunny’s personality, friendliness and courtesy towards us, we didn’t need to go anywhere else. We had already been to two other dealers where they obviously didn’t need the business. I recommend Freeway Honda to anyone in the market for a new car and ask for Sunny!!! Thank you Sunny!

Zi
Review №76

In all my years of purchasing cars, this was the best one ever. Rick Nemeth was the best salesperson I have ever had. I had no haggling back and forth. Explained to him what I wanted and he explained my options. I had the choice of purchasing my current car (a 2016 CRV) or buying a new one. I did purchase a 2020 and not a 2021, but it is what I wanted and could afford.Rick deserves a gold star on his office for being such an excellent salesperson.

Ka
Review №77

This is our second encounter with Freeway Honda and Amir Fatanat. We didnt think it would get better than the first time, but it truly did! Given the crazy status of the world with the chip shortage, we still managed to walk out of the dealership as a happy returning customer and a future customer.Amir not only recognized us from when we came in about 2 years ago but treated us with an experience weve only gotten here. He was patient with my parents (they can be very picky) and went through explaining everything to make the experience very smooth. Ive always said that no one really enjoys the process of car shopping, but here with Amir not only was it painless but enjoyable and fun.I have nothing but good things to say about this dealership and its employees and if I could give a higher rating I would!

Ce
Review №78

This is the 4th time that I bought a car and Amir Fatanat is the MAN, NEVER PRESSURE, a sell man with such of good integrity.

Ca
Review №79

Had a great experience with the service department. Erick Zermeno was my service advisor and he took good care of me thanks Freeway Honda.

Gi
Review №80

Friendly, fast and thorough. Very satisfied with service at Freeway Honda.

An
Review №81

I worked with Rick Nemeth and he was Outstanding. Dealing with car dealerships can be very stressful and not fun, this was NOT the case when working with Rick. I truly appreciated the experience and would highly recommend Rick if you want a Honda. Go to Freeway Honda they are the best.

He
Review №82

I have purchased many vehicles in my lifetime and this was by far the most pleasant and expedient process. The salesman Bernardo Padilla was polite, helpful, professional and honest. The Sales Consultant, Juan Carlos Ramirez was helpful, transparent and timely. I simply told them what I wanted and what I did not want and they respectfully complied. No game play or deception. The test drive lasted approximately 45 minutes and the paperwork about 1 hour. This purchase was my sons first car and they made it pleasant and I believe they too enjoyed the process. They have the right people working at Freeway Honda. I would recommend them to anyone looking for a new vehicle. I visited many other Honda dealers in the Inland Empire and my experience was quite different... disrespectful, and deceptive. They didnt get my business or money, nor will they get my recommendation. I always believe it is important how we treat each other, in business and in life. Thank you Bernardo and Juan.Heidi

Je
Review №83

Didn’t inform me that my car was still under warranty (it’s got super low mileage and there’s no way they didn’t notice that) and charged me for a new AC filter. They didn’t do a thorough inspection because the AC was still making a noise after they “fixed” it. I eventually got it fixed at another Honda dealership where they replaced the AC compressor FOR FREE. The guys at Freeway Honda probably saw the CarMax sticker and assumed I didn’t know. Would not visit this place again.

Gi
Review №84

The visit was good. The associates were courteous, but I did feel that they were not as knowledgeable as I would have hoped with the car technicalities. That said, our experience wasnt horrible, and we would go back.

ti
Review №85

This is the best place to get your Honda fixed or serviced. I go there, my kids take their Hondas there and my sister goes there. Ask for Jamie the services manager and he will help you. They have the best mechanics. Dont go to Hardin Honda, they only have newbie mechanics and are lousy mechanics.

Ed
Review №86

I would like to thank Greg Rivera for taking such good care of me and making it such a great experience everyone involved made it so nice and I will definitely be back in the future thank you so much

Ja
Review №87

I highly recommend seeing Jose Cabrera for all your car servicing needs. He really takes care of his customers from start to finish.

Se
Review №88

This is a review for the service, and not the car itself which has been an unfortunately rough time. Saib Gonzalez was extremely helpful and understanding of my frustrations. He kept very good updates with the progress and made things as simple and as quick as possible when it came time to drop off/pickup the car. Honda America on the other hand could learn a thing or two from Freeway with their customer service and understanding of customer complaints. An extended warranty that expired during a pandemic where the car was not being driven, should have been given a bit of a grace period/further extension. If the car was driven regularly the issue absolutely would have been discovered early enough to still be covered in full, not just partial.

An
Review №89

By far one of the fastest deals ever made. The workers are friendly and care very much about the satisfaction of their customers. I forget his last name but make sure to hit up Chris R. this is now the second car we have received from him. He really breaks down the big picture when getting a vehicle making sure the client is pleased with the end results. Overall this just the absolute best dealership.

Jo
Review №90

Had a great experience with Freeway Honda and sales associate Mary Alvarez. After talking with her she found me the perfect vehicle a red Honda CR-V, just what I was looking for. I recommend Freeway Honda to anyone looking for any vehicle new or used. They go all out helping you getting into the vehicle you want, thanks everyone.

Ri
Review №91

Hector Gonzales and his brother Saib and indeed all of the Service advisors and staff to including the parts dept, have always been pleasant, courteous and professional. My Honda vehicles under the care of Freeway Hondas Mechanics have been maintained in like new condition for over 10 years. Often times work has been done at my request to avoid failures on the road that might require my wife or I to seek service at alternate auto service shops, we just dont feel comfortable doing that. Over the many years we have traded at Freeway Honda ( we go back to the Happy Honda Days ) We have always been provided prompt, professional and personalized service ; done right the first time with genuine Honda Parts or approved substitute applications ; always with the welcome assurance that the work was done by an Authorized Honda Service Center. My wife and I have never experienced the Quote Up-selling that I have heard of at other brand dealerships. We expect when buying an automobile, even a Honda, to be sold ( My wife thinks I am an easy mark for a good salesman )I want to be informed and made comfortable about my choice when purchasing a vehicle. I dont want to be sold SERVICE . That part of the relationship is just that SERVICE the dealer service department and its Advisors are there to offer service and advice about maintenance and safety related to Honda cars and trucks that already are the industry standard for dependable, affordable and reliable operation, for their owners. Our experience at Freeway Honda has told us that Freeway understands this relationship and their part in it. They Get It ! We have benefited from their understanding. We encourage Freeway and all Honda Dealers to continue these business practices in the future.Cheers ; Richard Doyle and my wife Jennifer Parsons 2010 Honda Insight and 2010 Honda Element Owners .

ma
Review №92

Thank you Freeway Honda. Excellent customer service from Rick Nemeth and Jose Diaz. Your knowledge about consumer needs and patience with people is what makes individuals coming back. THANK YOU!

La
Review №93

Best service I have ever had.

In
Review №94

Always professional and on time. Thank you!!!

Br
Review №95

Freeway Honda is a professionally well run dealership! From the Managers to the receptionist everyone was on point and made me want to come back for more!!! Thank You Pierre, Francisco, and Amir!Love the Odyssey! Love the Experience!!!

Ta
Review №96

I leased the new Honda Clarity electric, the sales person that helped me name is Amir and he is great guy and very helpful, but the paperwork took forever we spend almost all day, but overall Amir tried to make it easy, we got a great deal for 199$/month and 899 down, We love the car so far some issues sometimes with charging so I will take it to the service for the second time to check it out. Thanks Amir and thanks Freeway Honda.

Ad
Review №97

Best place to buy your Honda I had Bobby help me ask for him he was so nice to my family. He help me buy my daughters first car thank you Bobby.

Li
Review №98

Freeway Honda tried to rip me off by selling an extended warranty for $2,400 and they told me its only available at the time of a new vehicle purchase. This is a lie because you can buy authorized Honda extended warranties online for under $1,000 online from other dealers up to 6,000 miles. Then Freeway Honda told me their new vehicles come with alarms but I had to pay $795.00 to turn it on. Don’t be taken by these con artists.

Ar
Review №99

First time going to Freeway Honda to get my car serviced, I was helped out by Adrian M. Martinez who provided excellent and friendly service. Highly recommend him to anyone who wants someone to deliver great customer service and leaves feeling like they were taken care of.

Ma
Review №100

My experience purchasing my first car here was awesome! They have awesome customer service and were able to get me the car I wanted! Definitely going to recommend this dealer to family and friends.

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