The staff here is so friendly and they know what they are doing. This was my first time using them and I really felt like my car was in good hands. The service manager John, is just amazing! I also used their shuttle service so they picked me up from my house when my car was done, which was so helpful.
Big Shout-Out to John and Steve at The Auto Service (TAS)!My A/C stopped working, and you and your crews were able to diagnose the problem, get the parts, install the parts, and repair it perfectly - all in the same day!How Cool is that!Thanks again for your reliable, Excellent Service!
The auto service guys are 100% on everything to do with cars and customer service. They assisted me promptly, serviced my car and let me know before, during and after its repair. When I say “on point”, here, I mean it.
The Auto Service will always strive to take care of you, win your business, and ensure you leave with a well repaired vehicle at a competitive price. Additionally, their shop is comfortable with a wifi couch AC seating area and for longer jobs, if you are nearby, they will happily transport you home. 10/10 cant ask for a better repair shop as you can trust they will treat you right and work with you through any problems.
The Auto Services does a great job. My family has been taking our cars to TAS for more than 20 years. Steve and John provide terrific service and charge a fair price.
I used this business last year for air conditioning when even the air conditioning specialist couldn’t fix it. I took my car back in for general maintenance. They are helpful polite prompt and have a shuttle. I will definitely use them again. I feel that they know what they’re doing and are reliable
Replaced my fuel pump on my Volvo. Steve provided the best customer service and details on the progress of my repair. He even provided a rental for me. Thank you to you and your team
Had my car window fixed here. Very kind and helpful. Will definitely come back here for my car repairs. Highly recommend
It was my first time. I just bought a used Volvo and read good things about TAS and that they’ve worked with Volvos! Steve was great - I even asked him a lot of questions BEFORE I bought my car. Then I brought it in and he did a free inspection to review key things. As a woman I really appreciate how open and clean the garage is, with a nice waiting area. Look forward to bringing car back for regular maintenance.
Honest, trustworthy, above and beyond.They include complimentary inspections with oil changes, as well as performing other maintenance items such as topping off fluids and cleaning air filters at no extra charge. This just goes to show their character.Thank you TAS for being an exceptional shop.
These guys have been servicing my 06 Volvo XC70 ever since I bought it used 4 years ago. Ive never had any worries or complaints about their work. Steve and John do a great job letting you know what things on your car can wait and what should be done sooner than later. Ive never been pressured or talked into some kind of service or repair that I didnt think I need.Every time I bring in my car for an oil change they check it all around for other usual wear-and-tear and they let me know how everything looks. Theyll answer any questions you have and they do a great job explaining what things do what on your car.I bring my car here for everything: service, tires, engine light, everything. The team here is nothing but exceptional professionalism and theyre family owned. These guys started off as a Volvo specialist back in the day and I appreciate everything theyve done for me and my car.Thanks guys!
The Auto Service is amazing! I go to them for anything I need. They always find me the best prices they can on parts, and they are very accommodating when I have to come in for sudden and unexpected car troubles! Definitely who you should take your car to the next time you need a repair!
Great service from the time my car came in all the way to my car leaving the shop in better condition. Steve is the man, he can fix anything!!! Would recommend this shop to family and friends.
I took my 2014 Subaru Forester to TAS to get my brakes replaced. They were very helpful, quick and efficient. I would 100% recommend The Auto Service to friends and family. Thank you
They’ve been part of our professional support system like a family doctor, optometrist, or dentist. We trust their diagnosis, and treatment for our family cars.
The management is very reliable they will update you on every progress they done on your wheels. Good job The Auto Service!
Very professional and honest establishment. I have been going there for about 20 years. They have serviced my Volvos and Audi. Steve, the owner, and John the manager are all very personal. I would highly recommend them
This Garage is the most dedicated honest and reliable Garage in Santa Ana. I got the privilege to work with Steve the owner, he immediately put my mind at ease and assured me everything was going to be all right with my Nissan Titan that would not start. He looked all the parts up got the best deal and saved me a bunch of money. He explained everything to me and made me feel like my truck was in good hands. His team he has in the shop are excellent and professional and dedicated and committed to excellence. I will always take my Truck or car to them and highly recommend this place to anyone that needs there wheels fixed
Have been with this family-owned business (3rd SUV) for decades. John (Mgr) has been a godsend, watching over me by assuring my safety on my (pre-Covid) frequent trips driving up to the Bay Area. My latest SUV (2021 RAV4) was purchased solely on Johns recommendation... as was the previous one (a used 2007 Murano found that he thoroughly checked over before I purchased.). So trusted are all the guys at The Auto Service (formerly Swedish Asian) that I will go only HERE for all my maintenance needs, bypassing the freebie schedule Toyota offers on my new RAV4. (As advised by trusted YouTuber 50-yr mechanic, Scotty K, I should avoid dealerships for maintenance at all costs! They make no money on these, so will hand it over to the most junior of mechanics.). Thanks TAS - especially JOHN (& Glenn, who recently dropped everything to check out a wheel-noise I was concerned about.)
I have been going to the Auto Service (formerly Swedish Asian) ever since I got my first car at 16! I seriously do not trust anyone else with my car other than these guys. Johns has been taking care of my family and I for over 15 years. I continue to go to him because he doesnt try to get you to do a bunch of unnecessary BS to your car just to jack up the price. I know my car is always in good hands with him. It is hard to find people you trust and John is always someone I can continuously count on for good service without the dealership price tag.
Steve ( the owner and GM) was great, honest and reliable. I’ve been going to TAC way before when it used to be The Swedish Asian Auto after my XC90 turned 10. Volvo dealer prices were getting expensive and decided to look for a Volvo expert shop. Found them and with Steve’s extensive Volvo background thru his late dad’s Volvo expertise and tutelage I stayed with them.Btw, I had to wait for my car and Steve got his 2 guys and worked on my car immediately as it’ll take 3 hours to fix my front lower ball joint and the sway bar link on both sides. My car is 15 yrs old now and happy it is still doing great!! Keep it up Steve!!Ruby F.Anaheim
You will never be disappointed with their offered assistance. No hidden charges compared to others! Splendid!
We have been taking our cars here for 30 plus years (and my husband even longer). They are honest, fair, and do quality work….. so very happy to have found them! Highly recommend.
It is not about fixing the problem for me was all about how much effort they put to figure it what was the problem. Very friendly team and very professionalHighly recommended
Great service from the staff they recognized what happened on my car in just mere seconds!
I’ve been a customer for more than 15 years. These guys are great!
I wish I had found TAS earlier. John was completely professional and honest in detailing the issues with my vehicle and the repairs were prioritized and completed in a timely fashion. I will now go nowhere else.
I never leave a review, but this place is special. They quoted me $950 (a very fair price for the job) and 3.5 hours, and got me out of there under $700 by not doing service that I requested but didnt need and passing along a discount they got on my new brake rotors, in a little over an hour. In the meantime they took me around the shop, introduced me to everyone, and showed me the maintenance they were doing on my wheel assembly. Im literally never going to another shop.
I have used their services for many years now and I am very satisfied.
Fantastic service ! Car was towed in and they had it diagnosed within a couple of hours. Delivered when promised!!
John was is awesome!! He was able to fix my car quickly, very knowledgeable and friendly. The only mechanic I will trust my car. Thanks John
Have a 1989 mazda pick up truck. Extremely low Miles makes this truck perfect for Around town errands or early get togethers with friends.They went through the whole vehicle and found some degrading mechanical issues. Getting all of the stuff to replace me into another truck wasnt cost effective at all.John the service manager is the best in the Field. He not only new the in and outs of my thirty year old truck. It was nice to hear he knew my truck.Ive had to fix a few things in the truck since. Each and every Time I stop by, I am greeted warmly by what seems like the entire crew. I am listened to complety and answer all my questions and concerns. They make you understand what maintenance is due to be done, What has fallen off of your radar. They even told me What I was going to get fixed and in what order.They are real Auto Doctors that can and Will help you the whole way. Jim
I arrived at TAS panicked because my cars check engine light had come on, I had just gotten a tow, and it was after hours. Luckily Steve was still there and was willing to take my information and my car in even with it being late in the day. The next day, I had a call from the team by lunch and my car was ready to pick up within a few hours.Amazing customer service, amazing support. Will definitely be coming back if my car needs maintenance in the future!
Always courteous and efficient. I trust them. Fair pricing. Far better than going to a dealer for service. And exceptional waiting area or drive home service.
Horrible! I had to come back here two times to resolve a problem that was already supposed to be fixed. This is a scam and they will pretend to fix your car but will use faulty parts or not use any new parts at all. If you want to waste your money at a fraudulent place then this is the place to go!
Ive been coming to TAS since the earth started to cool...they have always treated me and my cars well, and that level of service has extended to the rest of my family. Great team, great shop.
I have never before rated any provider of any service with a perfect 5 star rating. After 30 years of maintaining my vehicles, they truly deserve this rating. Excellent quality and honesty are in their DNA. I could easily use dealers or private shops within 10 minutes of my home, but willingly travel an hour to their shop. In business, integrity is everything.
I wouldnt take my car anywhere else. Steve and his team are awesome. They carefully explain whats the problem and how theyre going to fix it in terms that are easy to understand. And you cant beat the prices for comparable service. Ive been a loyal customer for 20 years and I cant say enough good about them. .
TAS is my mechanic for anything vehicle related. They can solve any problem, their prices are beyond fair, they are honest, and I’ve never had a problem with their work. I value them immensely.
Friendly, great service. They discovered why the car was completely dead. Animals had been living in the engine, fur all over, they ate the wires, drank fluids, which broke my heart to think of the animal suffering. The Auto service was able to clean out everything under the hood, repair the wiring, change the oil, fix the windshield wiper motor. All that and a bag of popcorn. Love these guys, John and Steve are great.
Came here to repair 2 purge valves that popped up when quick diagnosing my truck. I wasn’t exactly sure what these pieces of the car affected or how they would be fixed. John gave me the full break down and was very friendly explaining to me the problems I had to fix. The labor is a little pricey but worth it. They’ll make sure that everything is how it’s supposed to be. They even went above and beyond and did a check up on my truck a week later to make sure everything was clear. A huge part of their service that I appreciated was that they were very happy to answer all the questions I threw at them with patience. Definitely will be coming back if I need anything on my car fixed or checked out.
There is no place better or more trustworthy for you and your vehicle.
I recently Went to ‘em ‘cause I’m looking for someone honest and high Quality Always I like to have my cars 100% good I feel with confidence to say This is the best place in California to repair your vehicle...
We have been using this service facility for about 35 years and have always been very satisfied. They know each customer and their vehicles, much better than a dealer where you meet a new person each visit. They are very honest and fairly priced.
Good work done but Over price
Service was great, work is fairly priced, and the entire TAS crew were very friendly and accommodating. It was our first time using TAS, but now they’ve got two new customers. Well done!
I did not visit this business. Just rated to reply.
Excellent service. Quick response time, and very upfront with costs. My diagnostics came back as something that is under recall from the manufacturer so they even printed out the bulletin for me to take to the dealer to make sure it was covered under warranty. Over and above what was expected.
I have been using I have been using the auto mechanic services for couple of years now and I’ve been perfectly satisfied with everything that they have done and have also referred family members who are also satisfied
First time visit - I was impressed by the on time appointment, the organized shop, and their attention to details. Staff was exceptionally friendly.I was back on the road after the alignment in about 40 minutes from my arrival time.Impressive first experience - I will be back .
The Auto Service always provides professional and courteous service! You can trust them for all your vehicle needs and some of the best people youll ever meet.
Best mechanics around. Excellent and fast service. Great prices. Great attitudes. Dependable and Reliable. Ive taken my car there for years. They also have cars for sale sometimes at decent prices. Definitely my a1 and go to car repair shop
I have the same problems with my vehicle before and after they did whatever they had done to my vehicle. Do not refer them to anyone.
Always professional, honest and trustworthy. I won’t go to any other auto service!
As a woman its hard to find an honest mechanic with great work ethics this is a great place with great quality work and honest workers
Found and repaired unrecognized failed part; much appreciated.Also replaced failed door lock actuator; glad to have that working again!
John was super helpful with explaining to me what I had to do to get my car back up and running. I have no clue what certain parts were and he made it all relatable by using analogies. As a young woman, I felt welcomed by the workers and I was comfortable, unlike other auto shops I’ve visited before. This is my 1st visit, but definitely not my last! Thank you guys for taking care of me and my car.
Its always great to have a reliable auto service run by people who are competent AND trustworthy. These guys dont push unneeded services on you and explain everything as much as you want to know. The focus is on safety and getting you around as needed. They currently have pick up and drop off of your car from your home and that makes things so much easier especially since we are not going out now because if social distancing.
Very professional all the way around, just waiting for a follow up on the electrical issue
TAS is so trustworthy weve been using them for multiple vehicles for at least a dozen years. Weve brought our Lexus, BMWs and Mercedes during those years. Have referred them to multiple friends.
I took my venza in to get the transmission checked out and the manager that explained what was being done was very professional. He walked me throughout the shop and showed me the state of the art technology. He took the time to explain how they work. Friendly service.
They fixed my air conditioner, which the dealer had failed to fix correctly, and it feels like I have a new car! The staff is friendly and the work was done in just a few hours. Highly recommend!
They took me in instantly and worked on my truck! They had my truck done in an hour. Great job! Id recommend this place.
Unfortunately, I had a bad experience the last time I was here (like reportable to the bureau of automotive repair bad). I say this with a heavy heart because it used to be the ONLY place I would bring my car, & the reason I would only get Toyota or Honda. I’m not gonna go into specifix, but I say judge em for yourself.
TAS always goes above and beyond my expectations. With 10/10 customer service and great attention to detail it’s tough to complain. I always experience the “wow” factor they provide their customers. They provide an example of going the extra mile that I think we all can implement into our own lives and businesses. I really appreciate having a great car service I can trust! As always, a job well done!
Couldn’t ask for a better place to bring my vehicles for maintenance and repairs. Had my rear brakes and rotors replaced last Friday. Fast and efficient. I should add that I have been coming since January of 1982.
Another great experience! They are always honest, fast, fair, provide a quality and positive experience at their shop, and very competitive prices. Very happy with the service they have provided our family and vehicles.
This service center is legit. They are very knowledgeable and professional. John took his time to go through in detail what type of work my Volvo S60 needed. The place is clean and they have a very nice waiting room. Would recommend Auto Service if you are looking for quality and honest mechanics.
I have been a customer of The Auto Service for several years. Customer service and satisfaction is their number one priority.
An utterly spectacular auto shop. All the tools and equipment do do the right jobs properly and at a fair price. But, what sets this shop appart so clearly is the people. The welcome and absolute reassurance from John is amazing. Steve and his wife are also super friendly and helpful. I highly recommend this as the best auto shop!
The people are polite. Explain what is needed for the repair clearly. The prices are fair. They stand behind their work. Both the wait room and the.bathroom are clean. Even the auto garage appears clean and well lit. They provide a great assortment of drinks to consume while you wait. The wait room is large and comfotable. They provide a work space if you need to work on your laptop while you wait. Its the best auto repair service in the area. I was referred to them by AAA.
Everyone was very helpful, informative, and professional. I got to the shop early and was taken care of. They gave me a ride to my job which was just 8 minutes away. I thought my car needed some major work done but instead John told me later in the day that it was just a few things. It needed an oil change, tire pressure fix and fill the fluids. The job was finished early in the day. They picked me up from my job at 3PM, my car was ready to go. I will continue to take my Honda 2015 Fit back to the shop for all the its maintenance.
They can handle any problem, any car... Recently got my Audi Q5 mystery solved!!! Thanks guys! A rare fuel injection failure that stumped many other mechanics including Audi !! + They fixed it for $400 less than the other estimate. Ive had them work on my old Tahoe & its great to have one trusted source for all your family cars. Been taking vehicles there for more than a decade
EXCELLENT customer service, almost a year ago, I brought a acura to them for pre purchase inspection, everything was great and ended up buying the car. Came back today for an oil change, John Pizanie was great, Steve lowe as well, and all the other talented mechanics there.
So happy my friend referred me to The Auto Service. Excellent service and advice on a proper maintenance schedule.The customer waiting lounge was great with workspace and free WiFi so I could work remotely.Great initial experience. I think Ill be a long term customer.
Loved working with Steve and staff at The Auto Service! Everything from estimating the work, drop-off, questions about things I was reporting for service and pick-up were fantastic! Looking forward to the next visit! Thank you.
My family and I have been exclusively isolating since the beginning of the Covid 19 pandemic due to being high risk, with the exception of going for car rides. When my service light came on, we knew we didn’t want to wait and risk a breakdown, but couldn’t take it to the shop and remain isolated. The auto service drove to our home, picked up the car, inspected the vehicle, called before doing any work on it to get approval, returned the car, sanitized it, and left the keys at the front door. They went above and beyond to make sure we stayed safe. I will forever be a customer and can’t thank them enough for doing this for us. It’s people and companies like them that give me hope in this crazy world. Thank you!!!!
My car broke down near the repair shop, triple a recommended it and I got my car towed there. Upon entering I was immediately attended and was told that I would Be one hour before they could take a look at my car and it would be 150 dollars for the inspection.John Pizanie called a driver so I could be taken home. About one hour later I got a call from him and was told that unfortunately my cars engine was dead and they couldnt repair it.He told me to go to the repair shop and pick up my car and there would be no charge.
Was great.
I took my car to the Auto Service for a maintenance visit. I waited for my car in the wonderful waiting area. They let me know that everything is sterilized before/after each customer. They always do a wonderful job on my cars, always professional and wonderful people!!
Great customer service, clean and organized shop, and top notch mechanics and equipment. John took the time to walk the vehicle with me, I met the mechanics that were gonna work on my truck, I even inspected my truck on the lift with them. We came up with a plan and got everything fixed quickly and correctly. No wasted time, drama, or excuses. These guys are legit. I would recommend them to everyone. Thanks for a job well done guys.
Excellent services and Ive used for over 25 years on many cars. Always fair and quality service, very honest with recommendations. They have told me to sell a car as it was going to need far to much work in the future.
I took my car in for a AAA free 40 pt check. The shop was very clean and well organized with a full lounge for waiting. When the inspection was complete Steve let me know that my car was in good shape and all I needed were new tires (which I knew). He was very professional and respectful with no attempt to sell any services. I will continue to go to TAS for all my auto service needs.As a follow up: I have continued to use The Auto Service and my confidence in their services has increased each time. I am so grateful to have found a place to take my car and to know that I will be treated with respect. I know that they are working to provide excellent customer service and are doing their best to keep my car well serviced and safe.
It was good. everybody was working, every tire came out perfect, everything was good.
Most excellent experience Ive had at any shop. I felt welcome and fully informed on my issue and possible fixes for the future. The shop was clean and open. Steve Lowe really helped me from start to finish. Will bring my other vehicles here for sure.
They did a fantastic job, they were 100% accurate with their time lines!! Professional and the workmanship was spot on, it looked like my car was picked up from the factory!!
Simply the best. I have exclusively used them for the past ten plus years because they are honest, reliable, trustworthy, and fair. They have taken my frantic phone calls after hours when Im stuck on the side of the road, waited for me to get my car there before closing shop, and countless other times they have saved my car, in turn my saving me! I cant begin to express my gratitude and appreciation for their entire team and simply their honesty and how they certainly do provide peace of mind. Honestly, no place even compares to The Auto Service. I think I am in love!
I wanted to wait a few days before writing a review, just to see how my car feels. The overall experience was great, everybody was nice and they were able to get my car back to normal within a few hours. They are a bit pricey however the work they do makes up for it! I highley recommend anyone that needs mechanical work to visit them.
Recommended by a master mechanic. TAS did a great job restoring our confidence in a car that had complex braking issues including the master cylinder. Very professional, deeply skilled, and honest. They test drove the car 3 times to ensure the brakes were finally working properly.Thank You !
Ive used these guys since I moved to California in the 90s when I was a student with a beat-up used Corolla. After I got to know him and trust him, I used to tell John before a long road trip, Pretend Im your daughter, look over my car, and make sure its good to go without worrying that he was going to make up fake repairs to charge me for.John gave me advice about car buying which I took, even though it meant I wound up with free routine maintenance from the dealer for years. By the time that deal ended, Id lost track of TAS (formerly Swedish Asian Auto Service). Googling John and Steve great mechanics didnt work. Finally, my 14-year Prius needed real maintenance, so in desperation I sat down with Google maps to try and remember where they were. So I found them again- thank GOODNESS.Ive been back at TAS for two years now, theyve replaced the 15 year old battery on my Prius now that its worn out, and at this rate Ill have this car until it qualifies for vintage plates.Last week, with a sense of déjà vu, I went to John to say, Im making the first long road trip/camping trip in over 20 years, so I can visit my parents without worrying about giving them coronavirus by staying in a hotel or flying on a plane. Look over my car and make sure Im safe for the journey. He fixed the timing cap leak weve been putting off repairing for a few years, and a few other things too, and I *know* he was being generous on labor costs. Im not a kid anymore, but I feel perfectly safe driving off across the desert in a 16 year old Prius, which Im not sure I would otherwise.TL;DR: These guys are honest and dependable. Ive mostly mentioned John, because hes the guy who usually takes care of me, but everybody who works there is great. Im writing this review as an unsolicited thank you, but really, this is a long overdue review for the business I have depended on the longest… I was going to say since I moved to California, but come to think of it, Ive depended on them longer than any business, ever. And Im a persnickety Karen, so thats saying a lot. ;)
I am always happy to visit The Auto Service. Staff are consistently pleasant and courteous. I trust the quality of their work and feel confident bringing my car in for service and repairs. I would highly recommend The Auto Service!
This was MY first experience, and it was really great. My mom has been a recent customer and is thrilled so I followed suit and I am too. Thank you so much and your LOUNGE area is adorable.
Theyre very honest and polite people, great service .
No help what so ever
Again! Not enough stars!Thanks for taking good care of me by keeping my cars safe over these many years.What’s it been, about 43 years?I can send women friends to you and know they will be treated with respect and explained their needs even if they don’t know much about cars.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thanks for always having great standards and work habits!
I recently brought my Sonata in after the engine shut off on the 55 freeway, John stayed 15 minutes past closing to wait for me to bring my car into their shop. Right off the bat I could tell these were good people. Unfortunately, I needed a whole new engine. He found me an engine next day and had the new one installed an my car running in less than 2 days. I have spoken with many coworkers and friends, and they all were shocked at how fast the work was completed. I will definitely be taking my car there for future services and oil changes. Thanks guys!
Steve, Lisa, and the staff are so wonderful at The Auto Service. They are prompt, kind, great at fixing even my old beat up car and at a fair price!! Plus the shop is alwayd clean, inviting, and great refreshments. And their shuttle service has saved me multiple times! They are the best!
Started bringing my car here when it was still the Swedish Asian Auto Service and it is still the same trustworthy and awesome people running it. John was extremely helpful and upfront about what needed to be done and what didn’t. Was having some issues with AC, that we were thinking was electrical, turned about to be a much simpler fix and much much less expensive than what was previously quoted. Really appreciated the honesty from John and mechanics because I was ready to pay the higher quote and probably wouldn’t have know the difference. Long story short when I leave my car with them I’m comfortable it will be handled as one of their own. Wouldn’t want to take my Volvo anywhere else. Thanks again to John and the guys!
Very professional and affordable compared to dealerships