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The Pointe Shop
200 E 3rd St, Santa Ana, CA 92701, United States
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The Pointe Shop
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Br
Review №1

The Pointe Shop did not disappoint! Melissa was prepared from the info we gave her when we booked online! She taught us so much about real/correct pointe shoe fitting! My girls are now properly fitted and I am sure will be dancing amazing soon. Thank you again Melissa! Best experience EVER!

La
Review №2

Wow!! Can we say beyond knowledgeable and personable. My experience was invaluable. My shoes are absolutely perfect!! Josephine was extremely kind. My fitting was done with expertise, in a perfect amount of time. Thank you, you are a jewel!💖Marlie

St
Review №3

Josephine was kind, quick, professional and wasted absolutely no time. We went over ALL my failed pointe shoes, why they were duds, and what I had done to modify them. We went over my biggest issues and what I could do to improve the way the shoes fit.She gave me great tips and was realistic about expectations, but never made me feel bad for not being perfect. Finally, she decided on one shoe that I had never tried, no hesitation whatsoever and that was it.It took about 6 weeks for my order to ship out, since the shoes I was fitted in were out of stock and needed to be made. Once they were out to be shipped it took approximately 4 days to be at my doorstep.When my shoes arrived I was ecstatic, but still remained skeptical because I had never found a good fit. I was determined to give up if this shoe didn’t work out either.However, as soon as they were on I could not believe how perfect they felt! Finally, the “fitting like a glove” feeling happened for me! I can push over my box, I have much better alignment, no big toe pain, the shank wasn’t twisting, I felt supported, there was no gapping, etc.I’m still sooo shocked that she was able to fit me virtually and only needed one shoe, without any hesitation. She really is the pointe shoe fairy godmother!Thank you, Josephine and all staff at The Pointe Shop, for making ballet accessible to everyone!

Li
Review №4

We love The Pointe Shop! Totally worth the nearly full day road trip for us coming from Bakersfield. They have the biggest selection of brands and styles to work with and will find the perfect shoe and even entertain some on a whim try ons because your child has heard about certain brands on social media or TV and thinks they know better than the fitter. However, they will also be straightforward about why they think things are not working right. I think a good relationship with a fitter is like finding the perfect training, photographer, or any relationship in dance really. You need someone that understands a lot of factors (are you at a school that’s more contemporary/American and wants you to “roll through” your shoes, or Russian style popping up and down?), particular quirks in your unique feet, how bendy you are at various joints, how strong you are, how all of that is changing while you are growing, etc. We’ve tried a few different fitters/stores over the last couple years where we’ve had both good and bad experiences picked for convenience or personal recommendations, but we’ve always been happiest with the shoes Melissa (and now Josephine) have put her in.

Me
Review №5

Yes, Josephine really does know how to fit dancers toes into the perfect pair of pointe shoes. Make an appointment, you will not be disappointed. We drove four hours each way and worth every second. THANK YOU!

Gi
Review №6

My daughter loves her point shoes. The ladies here are very knowledgeable and professional. We will continue with them for all our fittings. I highly recommend them.

El
Review №7

Very professional! Josephine knows it all. My daughter was so pleased how patiently Josephine helped her during fitting process. Highly recommend her!

Vi
Review №8

Josephine needs to be credited for taking the pointe shoe fitting experience to a whole new level. I cant imagine trying a new style pointe shoe without her expert fitting, especially with my shallow and rather ugly feet. She and her team are very experienced, so its hard to have anything but positive things to say. My fitting was toward the end of the day last fall, but through the long, hard day, she still gave my the wonderful experience I expected. Plus, I felt well informed because after watching her youtube videos, I felt we could easily communicate about my needs and what she could offer. Thank you Pointe Shop! Keep doing what youre doing!

Di
Review №9

The Pointe Shop is a must stop for every ballet dancer needing pointe shoes. The staff has extensive knowledge and experience fitting every type of dancers feet. My daughter had to stop dancing for a year due to illness and they have been working with her every month to keep her progressing as her feet regain their strength.

Co
Review №10

I called from Michigan. I received excellent advice regarding my dancer!The sales person took her time and did a great job listening.

An
Review №11

My dream of dancing ballet en pointe has just begun. Though Im an older dancer, 57, Ive been working privately (yes, in secret) for several years. Josephine just fit me for demi pointe shoes with a goal for pointe shoes in the very near future. Her positive demeanor and expertise noted my strengths as well as my personal needs with a high arch and long big toe to protect my feet and ankles for healthy dance into the future. What a beautiful future I have with the joy of ballet to look forward to as I get stronger and keep getting healthier. Thank you for affirming ballet is for all ages and adding to my confidence, Josephine! Id highly recommend The Pointe Shop!

th
Review №12

I went to The Pointe Shop for new shoes, since my teacher said the ones I had were too long on me. Immediately, the fitter, Melissa, knew they werent right. She gave me two options of shoes and I tried both. They were a harder shank than my last ones, but my pointe looked better in them. This showed how much she knew about pointe shoes! I am very excited to start dancing in them, and they are so much more comfortable.

Sa
Review №13

GG is an expert. She listens to my daughter and can figure out exactly what works and what doesnt work for her. She continues until my daughter has the perfect shoe. We had other fittings from different stores and it resulted in a sub-par fit. We wont be using anyone else from now on. Highly recommend.

He
Review №14

Josephine is so knowledgeable and helpful. We were in and out of there in 15 minutes with new pointe shoes for my daughter that fit perfectly. Thank you! We will be back when it’s time for her next pair!

p
Review №15

Josephine has been fitting my daughter for 6+years now, starting when she was 14 and having a terrible time finding a satisfactory shoe that worked with her very strong, but flexible feet. In a single fitting, she evaluated her foot and put her in the perfect shoe. Her breadth of knowledge about a dancers foot, paired with her extensive catalogue of pointe shoes allows her to make a perfect pairing. Additionally, she keeps a history on each dancer that makes ordering shoes and refitting shoes super easy. Im thankful that we found Josephine so many years ago!

Ma
Review №16

I appreciate the care and attention that both Josephine and Melissa have taken with my daughter in finding her perfect fit. This last time was a little tricky, but after trying a few options, she was fitted with an unexpected brand and she loves them!

li
Review №17

Josephine was great, listened to what I had to say about fit and comfort, discerned based on her knowledge and expertise what shoes would work best....completely happy with purchase and experience....will be back. THis is the only place I will buy pointe shoes.

Ha
Review №18

I was supposed to have a fitting back in March, but COVID-19 cancelled my trip, so I did a virtual fitting with Josephine. Usually when I get fitted for shoes, it’s exhausting and takes HOURS. Josephine found my perfect shoe in 20 minutes. No joke. I watched her review on the show and got even more excited because it sounded like it would solve all my fit problems. And it did! Josephine clearly knows a lot about pointe shoes, and I have recommended several friends to do a virtual fitting with her! I’ll only be going to her when I need new shoes. Thank you so much, Josephine!

An
Review №19

Both of my daughters have had excellent fittings with Jazley. She has the knowledge and experience to give them the best fitting point shoe possible. We highly recommend!!!

Ca
Review №20

Josephine, Jazley and the entire team at The Pointe Shop are terrific to work with. We have used The Pointe Shop for my daughters pointe shoes for many years and have never been disappointed. The Pointe Shop team is extremely responsive to questions and our often urgent request for more shoes! Josephine has helped my daughter find shoes that work well for her through the years and has always shown a sincere interest in her well-being. We truly appreciate their unwavering kindness and professionalism.

Ju
Review №21

The Pointe Shop always finds me the perfect shoes.Thank you! I have difficult feet to fit. You are the best pointe shoe fitters ever!

Em
Review №22

The fitters at The Pointe Shop are knowledgable, friendly, and super helpful. They go above and beyond to serve their dancers and help each individuals needs and concerns. The fitters make sure to include injury prevention in their fittings for the dancers health and longevity and listen to any problems the dancer may have and address them. There is a great selection and knowledge of each brand and style of pointe shoe. The customer service is wonderful and I recommend The Pointe Shop for any dancer from beginner to professional!

La
Review №23

Wonderful! They can just look at your foot and pick the best shoe. So knowledgeable!

Kr
Review №24

Pointe shoe fittings aren’t just about what size you wear and The Pointe Shop gets that. As a former dancer, dance medicine professional, and dance mom, I appreciate what Josephine and her staff do to provide an amazing experience to ballerinas of all levels. Josephine doesn’t just limit herself to understanding the different properties of each shoe, but works with dance physical therapists and other dance medicine professionals to better understand and meet the needs of dancers. Dancers benefit from her commitment to excellence and often share with me the amazing experiences they’ve had with Josephine and TPS.Beyond it’s well-known presence in the retail space, The Pointe Shop takes an active role in promoting dancer health and wellness as a driving force behind DanseMed. Josephine’s a well-respected colleague who takes fittings to the level of craft. She truly loves her work and her dancers. I recommend her and The Pointe Shop whole-heartedly.

be
Review №25

This is a world class pointe shoe store. The reason it is world class is because they have expert fitters that fit ballerinas around the world. The Pointe Shop gets to know the dancers feet to optimize performance. They are an unbiased store that picks a shoe that is perfect for the dancer. The attention to detail and knowledge is beyond anything we have ever experienced. We LOVE the pointe shop and would not think of going anywhere else for our pointe shoe needs! Thank you Josephine and your amazing team!

A
Review №26

I had a fantastic experience. The store was clean and welcoming, I felt very safe getting my fitting done there. The pointe shoe fitter took a look at my feet and immediately knew what my needs were and which shoes would be best. I have been en pointe for 11 years and I learned things I have never known about my own feet. Even if you think you’re in the perfect shoes now, give the Pointe Shop a try. Plus everyone on staff is absolutely lovely ❤️

Ki
Review №27

The Pointe Shop is an amazing place to get your pointe shoes fitted. All the fitters there knows what shoes you need and what was wrong or what could be fixed in your previous pointe shoes.

Ke
Review №28

She didn’t come and I really needed new pointe shoes. 🙁😕

Ez
Review №29

Really nice place and really nice people

Se
Review №30

I highly recommend The Pointe Shop. I have been trying different brands of pointe shoes all my life and never got the right fit. I live in Canada and had a virtual appointment with GG. She was extremely helpful and diligent. She took all the time necessary to make sure she sent me the right pointe shoes. I received mu pointe shoes a couple of day ago, and they fit so nice! Thank you The Pointe Shop

Li
Review №31

We live in Fresno, Ca. And I would HIGHLY recommend anyone to take the trip and get fitted by Josephine! She is very knowledgeable on feet, strength of the feet, flexibility of the feet and how to make your Pointe Shoe work so you dont get hurt. My daughter has been fitted before from several people and no one was as experienced and as professional as Josephine! A+++++

St
Review №32

The Pointe Shop is the only place I would take my daughter for her pointe shoes and fittings. They are very knowledgeable and provide the best tips and are able to let her know what may take place with her feet in the future and what types of shoes she may need to accommodate the changes in her feet. I wouldnt go anywhere else for pointe shoes!

Li
Review №33

Great fitting at our studio tonight with Melissa! She is so knowledgeable and made sure we understood how to properly care for my daughters extremely flexible arches and how to strengthen them. Thank you, Melissa!!!

Mi
Review №34

This is very bad experience with this stores, totally waist my values time! FiFirst told me i never make a appointment which one i was booked and confirm with them, then today just very rude to cut me out. X

Jo
Review №35

Best service!

Je
Review №36

So helpful! Josephine was able to Face Time my daughter while shes at her summer intensive to fit her in some Gaynor Mindens. It was fast, and easy!

He
Review №37

My daughter had an improper pointe shoe fitting at another shop, which left her with awful blisters the first time she wore them. A week later, I took her to The Pointe Shop at the recommendation of some dance mom friends and I was truly amazed. Josephine was able to look at her foot type, examine her point and arch, and then knew exactly which shoe to fit her with. The first shoe she tried was a perfect fit and a match made in heaven. She danced in them the next day and others could see the difference in how beautiful her feet looked and how well she danced in them. I absolutely, HIGHLY, recommend The Pointe Shop! I wish I had known about them before I subjected my daughter to the pain she had to endure with the bad shoes and fitter.

Ju
Review №38

I had an amazing experience with The Pointe Shop. They transformed how my feet look and feel en pointe! Highly recommend.

so
Review №39

The pointe shop is a very welcoming place where they have many many many pointe shoes and demi pointe shoes. They always have a pair for you

Al
Review №40

Clean and beautiful. Great customer service. The best pointe shoe fitting Ive ever had.

Ni
Review №41

Finally got the perfect pointe shoes! Thank you so much GG! My family is just visiting California and one of the must do in our list is to buy new pointe shoes, was really lucky to get the last slot for todays fitting and really thankful for both GG and Katie of Dance & Company to extend their time so i can find the perfect shoes. GG really got it spot on and the exercises, questions and tips she gave really helped a lot. Nothing beats someone who really knows the art. Thank you for making it a happy holiday season. Love, love, love!

B
Review №42

The best place to buy pointe shoes.

Sc
Review №43

Superior service and product knowledge

Gl
Review №44

Worst service ever. It took them 3 months to tell us they never ordered my daughter shoes

Ma
Review №45

Best selection and fitting in the OC.

Du
Review №46

Stephanie help us find the right pointe shoe.

Yu
Review №47

Wow .... so beautiful ....! I like Pointe shoes too! I am Vietnam, in Ho Chi Minh City, my friends house (far away!; ~; Bye ...

Information
7 Photos
47 Comments
4.7 Rating
  • Address:200 E 3rd St, Santa Ana, CA 92701, United States
  • Site:http://thepointeshop.com/
  • Phone:+1 949-387-2003
Categories
  • Dance store
Working hours
  • Monday:9AM–5PM
  • Tuesday:10:30AM–2:30PM
  • Wednesday:10:30AM–2:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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