user
URBAN GARAGE DOOR
1201 E Chestnut Ave D, Santa Ana, CA 92701, United States
Appearance
URBAN GARAGE DOOR
Comments
St
Review №1

Had issues with my garage door buckling when closing it. Heard great things about this company decided to give them a shot. Came to my house did a quick and incredible job. Reasonably priced too. Would totally recommend for residential or commercial repairs.

Jo
Review №2

I am extremely impressed at the customer service Urban Garage Door Provided! Guy showed up on time and was ready to help. I thought I was for sure in need of a new garage door. Guy quickly found the problem and fixed the issue right away. He was in and out within 30 minutes. He was honest, timely and did everything he said he was going to do. Thanks again Guy!

Sh
Review №3

Tried to see why the opener wouldnt work, found it couldnt be repaired without great difficulty and obvious effort. I felt it better to replace it and so he worked at doing just that. His skill was quite obvious and was quite efficient. Even better, the cost was quite reasonable for the work done.

Gi
Review №4

Came out within 2 hours from my call to fix a garage door sensor. He noticed both of my garage doors needed some maintenance and he was able to do both my garage doors that day. Very reasonable price and efficient work.

Sh
Review №5

One day, my parents, or rather my dad said that he was ready to buy new garage doors. The doors consists of sandwich panels, the panels themselves are made of galvanized steel, the inside is filled with polyurethane foam. In this company, you can choose any color and any size. But when we built the garage, in order to save money, we immediately adjusted to the standard size and standard color. Thus, we have saved not only money, but also the time of delivery and installation. We chose the chocolate color, with the most common pattern. This size of the gate as we have, and in this color often happens to be in the warehouse, so everything came to us in 3 days. If the doors are of a non-standard size or lets say the color is red wine, then you will have to wait about two weeks. The installation was done quickly and efficiently, and we are still satisfied with the use of these garage doors.

Br
Review №6

Did a great job replacing our garage door opener. He Showed great respect for our home and privacy and left the place clean. He also showed us how to install the phone app for door control. Great service!

Ei
Review №7

Install went smooth and very courteous tech. Will be using them again in the future. Great job. They offer top of the line openers.

Jo
Review №8

Had a little garage door versus car incident this morning. They were here within an hour, very friendly and efficient. The price was reasonable and the garage door is as good as new. Highly recommend this company!!

As
Review №9

Really good, quick affordable service. Our garage door had old parts & a variety of problems. Urban Garage Door replaced old metal wheels with heavy duty plastic ones, and it works great now, like we got a new door.

Al
Review №10

Had a wonderful experience with Urban Garage Door. After I waited most of the day for another company to come and they were hours late for the appointment time with no explanation or warning- I decided not to work with them and find someone else. And I’m extremely glad that I did… I was able to reach the owner, Guy who personally came out and explained all of our options to us thoroughly and went into the pros and cons of each. We did not feel pressured, and him and his team went above and beyond. Jorden, who also came and helped us was also very knowledgeable and friendly. They even helped us move a few things that were too heavy for us to move alone. We were extremely happy with everything and will be referring them to friends and family.

To
Review №11

Great work. Nice gentleman. Knows his stuff. Highly recommend

PK
Review №12

Great service! They answered are phone right away and come by to help in less than an hour. Jordan reviewed in detail what may have happened, fixed our issue, and discussed our options for a future fix. Was patient and explained everything well! Will definitely use them again if needed.

Ma
Review №13

Need my garage motor replaced on residential property guy came on time very communicative and did the job right will recommend to others !!!

Wa
Review №14

Tech has over 13 years experience. He explained everything before he did anything. He was such a pleasant and personable professional.

Jo
Review №15

Tech was great! He was very respectful and helpful! And I learned a lot from him!

ke
Review №16

Great company! replaced my garage door. Was easy to work with!

Mi
Review №17

We have relied on Guy for several years knowing we would receive the very best service ever. Guy is professional, knowledgeable, efficient, courteous and very reasonable on fee. Of all the service individuals we have had over the years Guy is number one in our book. Guy is one who takes great pride in his work and I am convinced that no matter the service/business Guy chose as a profession he would be the very best in his field of endeavor.

Ma
Review №18

Last night our garage door came off the tracks and I was so worried about it. First thing I did this morning was google garage door repairs and I ended up calling Urban garage door and I am so happy that I went with them. When I first called the gentleman that answered was so nice and explained everything to me and said that someone would be at my house within an hour. Literally an hour later Guy shows up to my house and saves the day!! Thank you Guy!! Guy explained everything to me and my family and gave us options and and estimate and about 2 hours later he had fixed our garage door! To tell you how relived I was is an understatement. I was so worried. I thought we were about to pay thousands of dollars but Guy was able to save our door and got it working again and for a fair reasonable price. I will definitely be reaching out to them if ever needed and referring them to family and Friends.

Ta
Review №19

Urban garage showed up immediately on the weekend to fix my non working garage. They worked quickly and professionally. Even checked my other doors and recommended some minor adjustments. So nice to meet professional nice hard working group and not feel like they are taking advantage of you. Will always recommend urban Garage.

ku
Review №20

Excellent customer service. Very reasonable charging and very prompt scheduling.

My
Review №21

Guy and his team are amazing. They were on time, very knowledgeable, very professional, and very personable. Preformed a quick fix and maintenance for me. Extremely easy and efficient. Went above and beyond what originally requested. I highly recommend Urban Garage Door!

Ra
Review №22

I’m not sure if their price is the most competitive possible because we needed it fixed quickly and didn’t get multiple quotes, but I thought their quote was fair and we were happy to pay for good quality work.

Le
Review №23

Company was very responsive. We broke a garage door spring causing prohibiting our door from opening. We called and they can out within the hour and replaced the spring. Highly recommend Urban Garage Door.

pp
Review №24

Guy was incredible - from the moment I called him it took about 20 min for him to show up. He identified the garage door issue quickly and provided a solution, replaced 2 hinges without any charge and the issue was resolved. Amazing service.

Sy
Review №25

Guy runs an honest and professional company! He sent Jordan out to repair my broken garage door and I couldnt have been happier with his service, honesty and genuine interest in doing a thorough job. I highly recommend them!!!

Mi
Review №26

Fast, fair and great customer service. Provided a quick quote via photos, scheduled and showed up when promised. No surprises. Thanks!

Ka
Review №27

Guy was excellent. He was available to come and look at the job quickly and was efficient and was very fair with his pricing I will absolutely use him again

Ou
Review №28

I would recommend this company for your garage door needs.Imagine my surprise to find out my garage door was broken and would no longer open, just as the thanksgiving break ended. It was not exactly the end of the holiday weekend that I had hoped for. However, I called Urban Garage Door based on their recommendations posted online, and Guy came out to the house and exceeded my expectations. He was friendly, on time, prompt, courteous and professional. He fixed the garage door right away and didn’t even charge me for the service. My garage door is working again without any problems. Thank you so much.

Ja
Review №29

He’s not just any Guy. He is the Best Guy for the job! Guy takes pride in his work and holds himself to a high level of standards for a job well done. I recommend Urban Garage Door Repair to everyone. *****

Be
Review №30

We had a terrific experience! Called this wonderful company at the last minute, they came out within 45 minutes and got us out of a jam. The work performed is top notch! The garage door looks fantastic. We thought for sure we would need a new garage door. They were not in a hurry to mislead us at all and we were grateful for the honesty. Besides being affordable and honest, the owner was a pleasure to do business with! What a great guy. Highly recommend this company!

Tr
Review №31

My experience with Urban Garage Door was great. Mr. Guy Echo arrived at my home less than an hour after I called for help. He quickly diagnosed the problem and quoted me a very reasonable price. The work took less than an hour and he did a fantastic job. I will definitely used this company again if I have further garage door issues.

Me
Review №32

I can’t recommend this company more. Guy, came to the rescue early on a Sunday morning. He is one of the most honest contractors I have ever dealt with.

Ch
Review №33

Guy did a phenomenal job diagnosing my issue and installing my new garage door motor today. He came previously to replace some trim and did a great job then as well. He is prompt, polite, quick and works very hard. I highly recommend and will use him in the future for any garage work.-Garrett in Yorba Linda

Ca
Review №34

This is the best service i have received in all my years of life. The work was done quickly efficiently and kindly. My door broke and i called place after place seeing if it could be repaired and they all said it couldn’t.But not only was my door repaired i was also greeted with extreme kindness and all my questions were answered.I haven’t had a single problem with my door since and will be calling here if i am in need ever again.

Be
Review №35

Highly recommend! Guy was super helpful and knowledgeable and got my garage door working again. He’s professional and efficient and knows his stuff. Don’t think twice about calling.

Ra
Review №36

Really great service, they came to fix one issue and left the door better than it was before the problem occurred, they took their time to make sure it’s all good and rechecked again. Warmly recommended.

Sa
Review №37

I dealt with multiple Companies and all tried to over charge me for something that did not exist.Guy is the best out there which is honest and would tell you the real problem with your door.

Be
Review №38

This company is AMAZING. Guy was prompt, super good at explaining everything, VERY efficient and the quality was outstanding. He fixed a fairly complex problem that others thought impossible. And went above and beyond in the work completed. I would/will DEFINITELY recommend him to friends.

St
Review №39

Guy came on top and was very aware of safety, both around COVID and in general. He knew exactly what needed to be done in order to truly fix the issue. He went beyond diagnosing the symptom but corrected the cause of the issue (which was a tension issue in what we thought was an unrelated element). He was quick to respond, clear in his communication and very fair in his pricing. He will be our go to for anything further needs. Thank you Mr. Echo.

Ed
Review №40

My service with Guy from Urban Garage Door was perfect! Arrived on time and his work was very well done! I would call him again!!!

Em
Review №41

Urban Garage Doors one of the best In Irvine. My installer Mike was very kind and professional. He answered all my questions and had fix my garage in a timely manner. Very happy with the door and install. Highly recommend to call them before calling anywhere else! Wont be disappointed. Thanks again.

Me
Review №42

Those guys replace my door & new springs, and they did awesome job!!!I am one of those guys that looking for the best deal..after two coats two different companies we got the best price by far from urban garage door, highly satisfied from the installation,Highly recommended!!!!

As
Review №43

I called someone else first to come out and fix my garage and they were terrible! Then I called Urban Garage Door and Guy came out same day and fixed all the issues the previous company left. He was quick, friendly and professional. I will recommend him to my friends and family. Thanks Guy!!

De
Review №44

Urban Garage Door Service was excellent! Guy Echo, the owner, immediately sent assistance within 45 minutes after our tenant hit our garage door with her car. The workers were very skilled and professional. They helped me get my car out along with my bicycle

Er
Review №45

Guy did an amazing job fixing my garage door. He came in, explained everything so I could understand and gave me a great price to fix my door. There was actually more issues with my door but he made it work and finished it fast. Hes honest and I would definitely recommend him to my friends!

Tr
Review №46

Guy Echo at Urban Garage Doors was not only prompt to take our short notice emergency but also extremely knowledgeable and courteous while on the job. He quickly diagnosed the issue with our Liftmaster and had it dialed in and working in no time. Excellent service provided at a fair value. Urban Garage Door customers for life! Highly recommend! Ask for Guy.

Ch
Review №47

Good afternoon. Today was my first time contacting the Urban Garage Door for assistance and I must the technician named Guy is the best. He is so intelligent and he has great customer service skills. I will always call this person for assistance if I have any issues with my garage in the future.

Pr
Review №48

I am impressed with the quality of service that was provided. Extremely knowledgeable, he knew exactly what the problem was the moment he stepped in.Well spoken, kind and very friendly. Most important he is not gonna rip your wallet.I highly recommend him for any garage repair/installation needs.

Ar
Review №49

We called urban garage door at 8 pm. The specialist came and fixed the door fast. The job was done around 9:30 pm. The issue fixed perfect and the price was reasonable. I am impressed with his attitude, his knowledge and price. I would recommend this company to everyone.

Li
Review №50

Professional, honest, affordable and punctual. Clearly explained my options, completed the work with quality service. Would definitely recommend.

ji
Review №51

Urban Garages installed a garage door opener to my cell phone. I genuinely appreciate them recommending this convenience. It has made a tremendous difference in my life. They were very thoughtful, efficient and kind. Thank you so much!

Da
Review №52

Great and honest service from Urban Doors. Called them after my garage door opener stopped working.Guy came out the same day, gave me a clear description of what was going wrong with my old opener and options on how to fix it. Their price was very fair and the repairs were quick and complete. Ill definitely recommend their services to anyone.

Li
Review №53

Guy came recommended to us and let us know that our existing garage door was in great shape and contrary to a previous technician, we did not need a new one. He repaired a few inches quickly and cost effectively and we were so glad we found him! We will use him from now on and recommend Urban Garage Door!!!!!

Ca
Review №54

Great service from start to finish! I am all about customer service and they definitely delivered that! Quality work and people! Thank you again!

kr
Review №55

Thank you guys for showing up so fast to fix my garage door the owner was super friendly

pe
Review №56

I just had my garage door repaired by Guy, from Urban Garage Door. I wasnt sure whether the door was repairable, and was expecting to pay a high price to replace it. But fortunately, Guy said he can repair it, and did a great job. Afterwards, he took the time to thoroughly lubricate the door.I had many garage door services in the past, but todays service was by far, the best.

MA
Review №57

Thank you guys for a great service :)My Garage door spring broke down last night I called urban garage door and they show up very quickly,I’m super pleased with the service and I will definitely use them again .

St
Review №58

Guy was great, took care of our situation with style and grace.I am so glad that I took their advice and had them install the garage door provided by the technician rather than the inferior one I had purchased from Amazon.Urban Garage Doors service after the sale is a step above the others. Call Urban Garage Doors, you will be satisfied!

Ti
Review №59

Fair price, professionals, quick response, everything Im looking for when I need service,Highly recommended.

ja
Review №60

I felt that the service was very fast. I felt the technician or specialist who came out was very knowledgeable about what he was doing. I thought the price was pretty fair. Overall. I had a good experience with the company.

De
Review №61

Guy installed our home app based garage door opener and provided maintenance on the roller and track system. He was very knowledgeable and professional. I would highly recommend Urban Garage Door for you garage door needs. We look forward to having him maintain our system and get years of service from our garage door.

Eh
Review №62

I wish there were more than 5 stars to leave ! My garage door came completely off, and I didnt know where to start with having it fixed. A friend suggested me to to contact Urban. They offered to come out the same day, but due to work I was only available Sat, which they accommodated! Guy promptly arrived on Sat morning, gave me a great quote, was courteous, professional and knowledgeable. He completed the repairs that seemed impossible to me within an hour! I am so impressed with the quality of the service in all aspects. Thank you Guy !

Si
Review №63

Got an appointment quick. Guy was really knowledgeable and fixed in under an hour and only charged standard rate. Recommend him highly

Ch
Review №64

Fantastic service at a fair price. Guy is awesome. Came to my house after hours and fixed my garage door quickly with top notch quality.

Za
Review №65

Thank You gays for a great job,I will definitely use them again :)

Mi
Review №66

My Garage Door opener stopped working, I looked for a local company with same day service and I found Urban Garage Door.Thank you guys for being there for me, with a quick response, affordable price and super friendly.Highly recommended! I will definitely use them again.Thank you :)

ca
Review №67

Technician was awesome. Great customer service and arrived to our location at an awesome timely manner Very fast and professional people to work with. Highly recommend them.

Ba
Review №68

I called Urban when other companies were unable to come for a week. He came the next day. He was friendly and helpful and went above what I would have expected in terms of being helpful. The work was excellent and I believe that his prices were reasonable. I would definately reccomend him to others.

Te
Review №69

I called Urban Garage because part the metal sheet garage door where the garage door opener was attached too was coming apart. I was sure that I needed to get a new door.I called Urban Garage Door and Guy came out within the hour.He looked at the door and it was fixed within 35 minutes.What I liked was that he did not try and sell me anything.Very professional and prompt.I would definitely recommend them.

Ma
Review №70

All I can say is extreme professionalism, on time, knowledgeable, and does the job correct the first time and with urgency. No need to look further if you need garage door repair or installation. 🤙

Ya
Review №71

As a construction company here in Orange CountyWE build garages and we use urban Garage DoorAs our Main and only Garage Door Installer and technician they always on time the provide very professional service they leave the job site neat and clean we definitely recommend on urban garage doorTo all our costumes and friends.Thank you for your service

Te
Review №72

Our garage door got jammed and caused damaged to the spring and one of the rails. We called Urban Garage Door to help us with repairs. Very quick, very organized, and we are very satisfied with the quality and professional work. Thank you!

He
Review №73

Highly reliable and professional. I usually don’t trust anyone at my house when I’m not there but these guys are one if the most trusted I’ve ever worked with. Warmly recommended.

La
Review №74

Thank you Guy for the expedient, professional, quality service we received from you in diagnosing and repairing our issue with our garage door. Highly recommend this Pro.

Ti
Review №75

This company is incredible. They not only did the work in a professional manner, they went above and beyond my expectations and regard this company as an A-plus business.

Mi
Review №76

WOW! This company maybe new, but the technicians sure have a ton of knowledge.Called Urban Garage Door phone number they advertise on their truck, the tech arrived within less than an hour, and 20 min later there were no squeaking noises anymore.Surprised that i am the first to review this guys. What A great experience..

er
Review №77

I have a property in OC. My tanent complained about miss function garage door. I called urban garage door after review there profile business the owner respond quick. Guy sounds really nice and professional it was very easy to communicate. Thank you guys for great job and will use you again in the future.

ha
Review №78

Thank you guys :-)Our garage door spring brook last night .We called Urban Garage Door last night and they came with a short time.Guy was very helpful, the guy that came was on time did his job very wall, I will defiantly recommend . thank you so much for everything.

Ey
Review №79

Used these guys a couple of weeks ago. Great and honest service from Urban doors. Called yesterday after my garage door opener stopped working. Guy came out the same day, explained to us what was going on and fixed the issue. Ill definitely recommend their services to anyone.

St
Review №80

Heard about them from a friend gave them a call made an appointment they came same day gave great estimate for new sliding garage motor,they came back the next day and finished the job....Highly recommended not only they were professional but they were on time they showed great customer service and offered great value priced and showed up on time-thanks Mr.guy

ער
Review №81

Great service. Well done professional job. Very happy with the result.

Da
Review №82

Very professional and excellent service.Would recommend to my friends.

Me
Review №83

My garage door spring broke down and my car got locked inside ... Bummer :(I look for a local garage door company and a found Urban Garage Door, after chatting with the owner I choose to give them an opportunity, they came in a very short time, price was fair, super nice tech and he manage to help me with the broken spring .Thank you Urban Garage Door for a great service and I will definitely use you again.

Am
Review №84

Great job guys ⭐️⭐️⭐️⭐️⭐️.My garage door spring broke down today, I called Urban Garage Door and Guy the owner showed up at no time :-)Thanks for a great job and making my day better.I will definitely use them again.

Da
Review №85

Got a quote from them.We agreed on a price, materials and opener.Guy showed up on time (few minutes late :-) )Did the work. It took a bit longer than originally estimated because my garage was not fully ready for the new door.The installer just did what was needed - add more support which was not in the original quote.What should have cost me approx. $150 extra he did not charge me at all even though he spent more time and material getting it done.TY Urban!

Ja
Review №86

We had a broken spring and Guy came promptly and fixed it for a great price! We will definitely be using Urban again in the future.

Li
Review №87

Real estate investor and managementWorking with Urban on a regular basis.Great service and diagnostic.

Ti
Review №88

My garage door spring broke down and I couldnt open it :(, I called Urban Garage Door and they respond very quickly with a fair price,Thank you guys for a great service and I would definitely use you again :-)

Information
43 Photos
88 Comments
5 Rating
  • Address:1201 E Chestnut Ave D, Santa Ana, CA 92701, United States
  • Site:http://urbangaragedoor.com/
  • Phone:+1 833-338-7226
Categories
  • Garage door supplier
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Similar organizations