Hughes Auto Body & Paint made a very unpleasant experience of having to repair my car a very pleasant one. Every staff person I interacted with was incredibly kind and professional. They kept me well informed throughout the process and completed the repairs faster than I expected. Their customer service is above and beyond any other auto body shop I have been to, I was even provided a loner car free of charge while my vehicle was being repaired. They did a fantastic job on my car and I would highly recommend them to anyone in need of auto body work.

Decent body shop for what it is. They are honest and stick to their word. Easy communication, cooperative, and overall a pretty good experience. They took good care of my AP1 S2000 when I dropped it off to them and they were kind enough to wait for my parts to come in and nothing was rushed. Had a bent/damaged radiator core supporter and a structural pull was performed and they installed my performance radiator nicely. Would recommend Hughes Auto Body to the people of Santa Barbara.

My beloved old VW van was hit while parked and had suspension and body damage. Hughes was recommended by my insurer and I couldnt be happier! Old VWs are really hard to find parts for so I knew this repair could take longer than usual. The team at Hughes did great job keeping us informed along the way, and went above and beyond :) The body work was beautiful, the suspension work excellent - this old van drives like a new car! Were so happy to have it back and Id definitely use Hughes again.

A friend backed into my driver door, taking out the driver side mirror and causing the door to need replacement. Took the car (1995 MBZ wagon) to Hughes for door and mirror replacement. The replacement door did not seal properly. The mirror was replaced with the mirror from the original car door without repairing the mirror damage— hundreds more to repair. The lock was not replaced in the new door properly, ultimately costing more hundreds to be replaced. The original lock never did work again. Hughes staff offered to patch paint, since they purchased the color anyway to match the salvaged door to the original. Instead when I came to pick it up the staff shrugged and showed me that they had power washed the car and taken off a 4” circle of paint instead, showing bare body. The couple areas they did touch up were not primed or painted well, so the “touch-up” came off within Two weeks. The replacement door itself was not aligned with the frame correctly so it whistles with air every time I drive over 20mph. My mechanic is furious with me and has told me that he will no longer work on my car if I ever take it to Hughes again. I told him he doesn’t have to worry, I’ll take my business elsewhere.

Vanessa was great! Prompt, excellent service!

Went for Honda warranty paint. Did an excellent job.

The whole process was smooth. The communication was great - I always knew what was going on. The customer service is amazing!

Just needed a new bulb on one front headlight. Couldnt believe how fast they did it. They had 3 cute puppies there, was definitely a pick me upper, especially during these times. I will definitely be back. Everyone was so awesome! Your secretary Vanessa is great! This place is a gem 💎

Im forever taking my car here in the future. My car got hit while parked and I took it to Hughes for an estimate. It took the people a while 2 weeks to get back to me. When we got to Hughes the people who hit my car were so rude and mean and Vanessa and the manager stepped in for me and helped me out big time. It was the best experience working with them. Theyre so helpful, especially Vanessa. I love them all so much

Excellent Body Shop, great staff. detail shop does a excellent job.

Highly recommend Hughes auto body shop. Vanessa in particular is the most amazing helpful Friendly staff member. Thank you so much!!

100% painless and answered every concern. Impeccably professional.

I had the misfortune of someone backing into my front bumper however the two good things were they told me and the second is I took it to Hughes. The auto insurance the person had was rated 1 star. It looked to be a disaster. After one bid I went to Hughes and Gracia told me no problem they have worked with that insurance before and took care of everything. I went through the hoops like I needed to with a statement and photos but Gracia did it as well and was on her game. I kept worrying Id be stuck with the bill but I wasnt. The job was done well. My bumper looks great. They did it quickly and came under the bid price. This is a fair and very professional auto body shop. They were $200 under the prior place I went to and I will bring my car here again in the future should I need to.

Good customer service and accommodating staff. Reasonable repair estimate. Easy insurance claim coordination. Meet repair schedule commitment.

My insurance company recommended them, and now I know why. They are reasonable and quick and have some of the best customer service Ive encountered - ever. The car looked brand new when it was finished, which is no small feat for a 9 year old vehicle. 6/5 stars!

Super friendly people, great customer service. All aspects of this experience was seamless. I got a quick estimate, once I was ready they scheduled the job, gave me a time frame and I was back in my vehicle in no time.

Highly recommend Hughes auto body shop. Vanessa in particular is the most amazing helpful staff member. Thank you so much. It was such a pleasure to deal with through the process and the workmanship is excellent

Was more than happy with everything from this shop. They were friendly, but also clear about everything. And the car turned out great as well! Would highly recommend

Professional, accurate, friendly, high quality service! Sometimes you need someone to fight for you when dealing with insurance companies and rental car companies. I had been a victim of someone hitting my car. Brought it to Hughes and they took excellent care of me. Fought with the other parties insurance company for me so I wouldn’t be stuck without a vehicle to get to work and to pick up my kids from school. I have been soo happy with them that it brought me to tears after all the stress and headaches I’ve had to endure from the other parties insurance and also the terrible rental car service. Gracia, Gabby and Alex have been absolutely excellent and would recommend them to everyone!!!! Don’t waste your time with anyone else !

I just had was my second chance to get some work done with Hughes Auto Body. They are efficient, honest and do quality work. Walt is excellent and knows how to run his shop well. The cars came back looking just as they did before the accidents, actually even better as the Hughes staff washes them and dresses your tires for you. Great quality service. Theyre my go-to shop for sure.

This is the best place ever! I recommend you all go there. They are a trustworthy comapny. I insist you go there.👍🏻👍🏻👍🏻

I have had Hughes do work on 3 different cars, and I would not go anywhere else. Their work is excellent and gets done quickly, in most cases only a couple of days. Walt is friendly and fair, and hasd always gone the extra mile for us.Not sure what the whole story was with Js sister, but I cant see it being worthy of a 1 star rating. Regardless of what happened on the phone, I am sure her sisters car was expertly repaired an returned to her in great condition.Thanks Walt for all you have done for us.

Took great care of my moms Nissan Altima and got everything squared away with her insurance for a seamless professional high quality transaction.

My experience was great with Hughes auto body. After getting in a slight accident they went above and beyond to repair my car for just the deductible. Not only did my front bumper look better than before the accident, but the whole process was quick and painless. They took care of everything and made sure to keep me updated on the process. I am so glad they were recommended by the insurance company and will definitely be going back from now on. Julie (I believe her name was) provided me with the best service any auto shop has provided. Very hospitable and friendly. Thanks to you all :)

My 2nd time at Hughes Auto Body in 2 years. Both jobs came out beautifully, communication was excellent through the process, staff were wonderful. I highly recommend them. Very professional.

They arnt quickly responding to customers needs

Its always scary and worrisome after an accident. The first thing I did was to check body shops around with high reviews...I came across this one. Glad I did! They are VERY VERY nice and you feel like they are your friends:) comforting! I was somewhat patient lol, it almost took a month for my car to get fixed but it was because of my insurance:/ but I really recommend these guys!!! They are AWESOME!! YOu will be in good hands:) all the girls are nice :) my Nissan was good:)

PROFast service, low price (any lower, it will be crap) and excellent work.CONI would like to go back there again but they had to use imitation parts to fix my car.OVERALLI recommend them.

Best customer help in town and excellent service on my car. I recommend people coming here to hughes auto body.

They do quality work

Do not recommend good luck

Great help and advice with my insurance claim!

Complain; complain, complain.

Quality of work here is a joke.

The lady that does the hiring discriminate

They bolted in my front license plate in 10 seconds and didnt charge me for it. Thank you!

Very good work!

Fast estimate.

Great place

Professional repairs