Keith at iCabinetry was so helpful and made the process of remodeling the kitchen in our new fixer-upper house a better experience. Last year doing a remodel during Covid was a challenge to say the least. The cabinets were timely and great quality for the price point I needed.Even now, 9 months later, Keith is doing a great job getting me information so that I can stain match some additional trim I am now putting up.
Note that this review is just for the design part of cabinets; we havent yet received the final product. BUT, for the design part and the service so far, iCabinetry is great! We worked with Margaux and she was wonderful throughout. There were a few points of miscommunication/confusion, but she was quick to give a call or an email to clarify. And, she was very patient throughout our first cabinet design process.One other quick note--this is not (to my knowledge) a physical location, i.e. dont show up here hoping to talk to someone in person! We did that and were very confused. Just go online and give them a call!
Highly recommend iCabinetry Direct for their professional service from design to delivery of cabinets. The service and price structure can not be beat anywhere else. It was difficult to order cabinets without being there in-person, but with the great team and customer service provided our cabinets turned out beautiful with few minor glitches upon installation that were immediately addressed and taken care of in a timely manner. Thank you to Keith Ingle for your expertise service in making our complete home remodel a year ago a great experience! Now, we are ready to tackle a summer home remodel and we are confident this time around will be even better.
Nasty company, was looking to open an account with them and they were questioning my interest level for not applying to anything with zero information. Once questioning the information i was given, the rep Shea became combative and aggravated. Will be taking my business elsewhere for obvious reasons.Edit: Yes it is real, talk about a lack of professionalism.
Consultation on bathroom cabinet design was good and detailed. Ordering and followup were superb. I had one small cabinet issue that they resolved quickly. Just a great experience all around!
I had a great experience working with Keith. He was kind, competent, timely and very patient with me as I changed my mind many times during the design of the kitchen for my studio. His suggestions and encouragement were invaluable. My kitchen (and bathroom cabinets) look beautiful and I couldnt be happier both with the final product and with the process.
Unfortunately we did not have the 5 star experience iCabinetry was rated. We ordered custom cabinets for our shallow bathroom with Jack and Jill doors. We told them we had exactly 19 inches of depth available to work with. When the cabinets arrived they were a finished 20 inches. Rude customer service told us that was what we ordered after we asked how the situation could be remedied. We are clearly not professional cabinet designers - how were we to know that the cabinet depth does not include doors? This should have been communicated clearly, or the professionals should have considered our initial email stating we had 19 inches of depth to work with, and calculated that with the doors, the cabinets should be 18 inches. So now, we are stuck with cabinets that are too deep (our doors couldnt open if we installed them). We have had several contractors come look at the cabinets and most seem to think that would be a terrible idea to shave off any parts of the backing as it would ruin the integrity of the cabinets. We were told we could have $300 from iCabinetry to fix it (I can only assume they knew that would be a fraction of the cost to fix them - they are the professionals, after all). One contractor told us he charged 56$ per hour and it would take 8 hours ($448), but when the quote came in it was for the work of 2 people at 56$ for 8 hours (aka, double). We feel cheated and scammed by this company, and they could not make us say we were satisfied with $448 more quickly. After new information, $448 is not nearly enough to fix their screw-up, and would leave us with ill constructed cabinets. To sum up, this company doesnt care much about their customers satisfaction, and would pretty much try anything to avoid taking blame from something that was obviously their fault. Also, it is nearing April and we began our communications with them last October.
My experience designing a kitchen with Margaux Bangs at iCabinetry Direct was positively excellent! Margaux is a gem! She is knowledgeable, patient, accommodating, flexible, supportive and just a pleasure to work with. She gave her full attention to even the smallest details of the design and appearance, and stepped into the vision of the unique kitchen space I wanted to create. I have been working on a full home renovation project for 14 straight months, and have a serious case of decision fatigue. But Margaux made the process easy and actually pleasant! She had a remarkable way of moving me toward a decision (I question everything and am never quick to commit!!), without an ounce of sales pressure. iCabinetry Direct offers a great range of products, and even though I narrowed the field because I wanted inset doors, some non-standard sizes and other rather unique options, iCabinetry offered the Starmark line which fully met my needs. I had honestly worked with 3 different kitchen companies over the course of my 14 month (and counting!) remodel before finding iCabinetry and Margaux. It is a testament to both that I was able to quickly finalize my design and place my order. I can not wait for the cabinets to arrive, and for my kitchen to finally take shape! Thank you, Margaux and iCabinetry Direct!
My experience was awesome! When I was looking to buy cabinets for our kitchen remodel I looked all over. I decided on starmark cabinets and during an online search stumbled on icabinetrydirects website. They immediately contacted me with information and within a few days I had kitchen plans. Sosanna was awesome. She helped figure out the best layout and worked with all of the different questions and ideas I threw at her. I was amazed at how quickly she would return an email or call from me. Add onto that the savings of several thousands of dollars on the cabinetry and it was an all around great experience! I cannot say enough great things about this company!
Keith Ingle was the best! He was so helpful and responsive to all of my needs and concerns. He made every effort to meet via zoom and go over detailed plans before placing my order. I would be happy to work with him again on another project, and I plan to!
Icabnetrydirect is the best kept secret amongst designers. The process is made so easy and the price for name brand cabinetry cannot be beaten.
I recently worked a few kitchens with Margaux. I’m a contractor in Santa Barbara. My experience was excellent. She was always on time for client meetings, interacted perfectly with the clients, had renderings and pricing back to me quickly and was a pleasure to work with. icabinetry has always been great and Margaux is an awesome addition to their team!
I trust iCabinetry for all my cabinet orders. Quick response, problem solvers, and fast turn around time. I will keep placing my order with them!
Excellent attention to detail. There are so many things we knew about cabinets. However, there were more things we didnt know and thats where our sales technician played a great role and provided excellent knowledge and service.The cabinets came already assembled and packaged with safety and care. Excellent craftmanship.I highly recommend this company.
We ordered Starmark Cabinets from Keith and his team. Design help and service were fantastic! At first I was concerned about packaging, as experiences with common carriers have been less then pleasant. WHen the order arrived, I was on hand to oversee the unloading. We had zero damage in 35 pieces, the packaging was freighter proof. Cabinets are of AAA+++ Quality just as Keith had promised. We could not have been lore pleased with the whole experience.
We have been using iCabinetrydirect for over 5 years for our remodeling & new construction business. Some of our kitchen designs have been complex and required custom changes to the standard cabinets. Keith Ingle has been great to work with. He reviews our required changes and makes sure the factory has the correct information. The cabinets have always arrived built to our specifications and ready for install. Their pricing is extremely competitive and Keiths service is top notch. I highly recommend Keith and encourage you to use iCabinetrydirect for your next project.
I buy a lot of kitchen cabinets. 2-3 kitchens per year. For over 10 years I’ve purchased almost all of them from iCabinetrydirect. I get great help and fantastic prices and will continue to buy my cabinets from Keith at iCabinetrydirect.
Our new bathroom cabinets look fantastic!! Sosanna and the rest of the iCabinetry team were such a pleasure to work with. Their knowledge and expertise were crucial to us in the decision making process. We’re so happy with the results and with their help we were able to stay within our budget.
Keith was great! He was so helpful. My builder was able to have a conference call to line out all the details with him. My Norcraft cabinets are absolutely beautiful, and well built! I have gotten so many compliments on them. I truly have the kitchen of my dreams now!!
Keith helped supply cabinets for a community service project in the Midwest. He was so patient as we took measurements over and over and redesigned for better flow. He was kind and punctual in returning our many phone calls. We didnt have a lot of funds and Keith helped us stay within budget. We were very pleased with the quality and ease of installing. We highly recommend Keith.
Great service. Keith is very professional. He calls back and comes over when he says he will. The cabinets are a good price! I will use Keith again.I’ve been to several cabinet places in SB and no one compares to Keith. On time, great service, integrityAnd quality product. He has the best customer service by far in Santa Barbara!!!I found Keith on Houzz and only positive reviews.
First and second projects were great with iCabinetry... on to a third!
We are extremely happy with our cabinets. More importantly, we are very impressed with the level of customer service provided by Keith Ingle. From the start of our project picking out the right combination of cabinet and finishes to the end when we had not ordered enough trim and needed more, Keith was there to help and provide what we needed. Our kitchen is beautiful and we get compliments on it all the time. Thank you Keith!
Keith did such a wonderful job in finding cabinetry for me and helping me find what I needed and how to make it fit. He walked me through everything from the measuring to what would work for us. I sent him measurements and he sent me back wonderful detailed drawings and 3D views so I could see what it would look like. He was so friendly and very knowledgeable. He really knows his stuff. He made it a very comfortable, user friendly experience. You dont need to be there at his place to make it work. We did it remotely and are thrilled with the results! Our cabinets are even more beautiful than we expected. I cannot recommend him highly enough!!!
Amazing company to work with. Keith is great. Weve done two projects with him. He is very generous with his time. He truly cares that the project is done correctly with quality products. Id highly recommend working with this company and specifically Keith!
We love our new cabinets from iCabinetry Direct! The Rustic Hickory cabinets are absolutely beautiful. Keith Ingle was easy to work with & our cabinets were delivered when he said they would be.
We cant say enough of what iCabinetry has done for our Kitchen and our family! We completely trusted them for the layout and design and it was amazing!! They took an out dated design and made it what we wanted a modern and a clean look. Thank you so much for help making my dream kitchen in my house!
Keith worked with us on a few design changes, he was patient and responsive to our needs. Shipment had a couple of minor issues that were immediately resolved. Great to do business with.
Great experience every step of the way.
We used Keith for the cabinetry on our kitchen remodel. His prices were much lower than the other bids we got and the cabinetry looks amazing and high quality. Extremely easy to work with. Highly recommend.
Have ordered cabinets through iCabinetry Direct for 2 projects and have worked with them for quoting a few others. Customer service has been very professional as was the quality and accuracy of my orders. I was pleased to work with Keith at iCabinetry Direct and will look forward to purchasing again in the future.
I have been nothing but pleased in my dealing with icabinetrydirect Mr. Keith was extraordinary; always patient, knowledgeable, and helpful! I look forward to working with them on future projects.
Original cabinet supplier went out of business, Keith stepped in and got us the same kitchen at the same price and delivered on time for us to complete the project for our client. Great to work with and delivered on what they promised.
Keith Ingle was great. I needed medium -priced Shaker cabinets for the kitchen. He recommended the right ones, did a complete design and was available for any and all questions. Very satisfied.
My wife and I found iCabinetry Direct 8 years ago while looking for some quality cabinets to replace the existing ones in the kitchen in our first house (which were still original 1970s cabinets and countertops) We quickly found out how great this company is to work with, as Keith reached out to us and guided us through the process making it very easy.Once we decided on the color and style we sent him a layout of our existing kitchen and he quickly turned around some great ideas on how to better utilize the same space. These cabinets have not disappointed and we have received so many compliments and have happily encouraged everyone who has asked (some who didnt) that iCabinetry Direct is the best.Recently we had the opportunity to purchase a new home, and we are so excited to be working with Keith again, on a new project. We know this one will be just as great if not better than the last experience.Thank you iCabinetry!!!
They worked with us from our very first design all the way through construction, I would highly recommend them to anyone!
Great service and quality and an excellent value. Keith was very responsive and helpful through the whole process.
It was so easy, I was afraid I was going to be disappointed. Lucky for me, Keith Ingle at iCabinetry was patient, knowledgeable and honest.I had a design using flatpack cabinets, once I found out the cost of having the crew assemble and then install the cabinets I knew I better look around.I found iCabinetry, sent the layout and specs to Keith, and voila, within a few weeks I had beautiful custom looking cabinets. Better than the flat pack since there is no MDF anywhere.I will post pics later.
Keith designed our kitchen from my measurements. The cabinets were top of the line, custom and saved us thousands of dollars. I would highly recommend him
I am a builder and Ive used iCabinetrydirect for over 9 years. I like there quality of cabinets and have even used them in my own personal house. The customer service is also very good. They are prompt with orders and also make sure items are delivered to your door.
I purchased cabinets from iCabinetry Direct for a home I am remodeling in Santa Barbara. Keith Ingle was great to work with. He was very patient and accommodating with the numerous changes and revisions that I made to the kitchens layout, and he helped me come up with a design that maximized the cabinet space in the houses small kitchen.The cabinets themselves are well priced and of very good quality. Overall I am very happy with my purchase and would definitely work with Keith and iCabinetryDirect again.
Have ordered from them numerous times and every time the project has been a success!
Keith was competent and efficient. The cabinets came out great!
Easy to deal with and very reliable vendor. The total experience was a pleasure. We also believe that the value of product received is superior.
The cabinets are gorgeous. Such great customer service. Would definitely recommend this company to everyone.
This company is amazing, the prices are incredible, and their reps are beyond helpful and accommodating! Keith Ingle helped me with my designs, made suggestions on things I could change, add, and omit based on his experience, my needs, and my budget. He could not have been amazing throughout what could have been an overwhelming process with disastrous results without his guidance! I cant wait to do another kitchen or bathroom so Keith can help me!
We worked with the iCabinetry team for a remodel of our 1907 Edwardian in San Francisco. Cant speak highly enough about their responsiveness and collaborative approach as we worked through our project. Needless to say, doing an extensive renovation on 1-unit in a 4-unit, 110 year old building isnt without its challenges and iCab was there for us each step (... and restep) on the journey. Aside from their personnel being incredibly capable and responsive, the product is great. The fit and finish are first rate. We absolutely LOVE the way our kitchen turned out!
Keith has been such a big help, very prompt responses to my many questions. I highly recommend:)
Beside the great service and pricing ... It their expert knowledge of cabinets and cabinet layouts the set them head and shoulders over the rest.
I’ve used iCabinetry Direct for two big projects - the quality of the cabinetry and hardware is outstanding, and the customer service is responsive and proactive. Highly recommend!
Keith Ingle provided great assistance in selecting and ordering our cabinets. He anticipated what components and accessories that we would need to complete the project so that we would not have to back order missing items.
I have been using Kieth at ICabinetry Direct for years. I am always happy with the service, product selections, deliveries, and knowledge that he provides.
Keith was great to work with, designed a great kitchen for us