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Anderson Behel Body Shop
750 Aldo Ave, Santa Clara, CA 95054, United States
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Anderson Behel Body Shop
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Da
Review №1

I was impressed. Bill handled my situation with my very new SUV with professionalism. This was done during supply chain issues but these issues were resolved in a timely manner. I recommend this body shop and if you do use them, you should get Bill to handle your situation. He is very responsive and knows what he is talking about. Attached is a photo of the front end of the car. Everything is perfect.

Bo
Review №2

Was Anderson Behl repair when whey did an excellent job 15 years ago repairing and repainting the LR of my 50 year old classic - so recently gave them a call to repaint the engine lid. They said they wont work on older cars anymore. Sad, appears their buyout of AB last summer went the corporate profit way.

Wa
Review №3

Maria was simply awesome! My car now looks newer than before the accident.

Lu
Review №4

Everyone was very helpful throughout the process more so than my own insurance company I would highly recommend them to anyone that may be in need of a body repair.

Ro
Review №5

My hood was damaged on my brand new car, I was very nervous about taking it to anyone. These guys were great! My car looks amazing!

Mi
Review №6

My husband & I have been to many body shops BUT Anderson Behel has been the absolute best! I like to ask many questions, all my questions were thoroughly answered. Great communication, quality & professional. Thank you Jeff!

De
Review №7

Great service. Fantastic staff that really knows their stuff. Theyve repaired at least four of my vehicles over the years and have done a perfect job every time!

dw
Review №8

I would call them state of the art. Very impressive shop,very nice,staff super helpful at 6.30 in the morning, suc I dont remember his name but I sure he the only name there, went out of his way to make ure I got the delivery right. The guy was great.

Aa
Review №9

Went to Anderson Behel based on the recommendation of Stevens Creek Subaru and a few other people recommended them. Took my BRZ there to have the back bumper resprayed and fixed since it was side swiped. They did a fantastic job and even worked with my insurance on the costs. Bill handled everything professionally and they even catered to some items that needed special handling with my car. Anderson Behel even fixed a little dent on door and fixed a scratch on my side mirror as well without charge.They walked me through the entire repair process as well as how I should care for the repainted bumper. They even advised me about things such as a rental reimbursement from the insurance which had completely slipped my mind at the time.I shopped around to a few body shops as well. The pricing also seemed to be the most reasonable between the many shops I went too. They were also super realistic with the repairs and how long it would take. They took their time and sanitized the car before and after and cleaned it again before I came since it was sitting overnight and there was some dust.Overall, I would highly recommend Anderson Behel :)

La
Review №10

Im glad I came across this spot! Was already heading to another shop when I saw their sign and decided to go in, and boy I have no regrets at all. Service was great--Bill, Duc and Mario were all very helpful and kind. Bill explained the problem, showed me what was wrong with my car. Duc, the mechanic, was so good, he fixed it right away.Absolutely recommend this place, dont go anywhere else 👍

La
Review №11

Alright before I say why I gave them a 2 star rating I’ll say they did a great job on fixing my car. However, I didn’t know I was giving my car to a bunch of thieves.Why I Gave Them 2 Stars:1. The communication between the workers and their customers is terrible once you give them your car. I received 0 updates or any kind of information as to when I would receive my car and it’s already almost been a month. Not only that but Mark Mespelt (The Estimator) doesn’t like negotiating with people at all and instead of him to talking to the customers he has some lady that works right next to him talk to them for him.2. I left my 18k Gold Herringbone Necklace and Kay Jewelers Ring in the car during this time to see if I could trust them and continue to do business with them as a well trusted company and many other people have done this before which was told to me by them after the fact and can I just say they failed miserably. They stole my Necklace that was giving to me by my mom and not only that but the mileage in my car was 179k and when I got my car back it was 182k.. very suspicious if you ask me.3. In my very honest opinion I will never come here for any kinds of services again and if you’re reading this, you shouldn’t either. Now I no longer have the one thing that kept me closely connected to my mother.

Re
Review №12

I wanted to thank Charles Seo and the team of Kim’s Auto body that took care of my car. They did a great job. Charles inspected the damage on my car and gave me comprehensive information on the cost and how the insurance coverage works in paying the damages. I would definitely go back to this store to get work done.Great job and excellent customer service!

Ad
Review №13

I was there to check the minor scratch on my front bumper. Very honestly they inspected the scratch and told me that is not a big deal and totally cleaned it for me free of charge. Very nice people.

Jo
Review №14

We had a slightly older 3 series wagon that was hit in the rear. Frame had to be lightly pulled, hatch replaced, and bumper taken off, filled and sprayed.We got the car back, paint was flawless and gaps were perfect.Top shelf customer service and quality work. Cost is a tad on the higher side, but fair considering the area. Staff appears happy and are obviously very skilled in their craft. Alan, Anderson Behels estimator, is a professional to deal with. Well use Anderson Behel again.

Ju
Review №15

Rito cleaned my windshield and he gave me the greatest advice. Mariah provided excellent customer service. Thank you both.

Gl
Review №16

Last month someone rear ended me on the freeway. Not sure what to do, I called Anderson Behel and Bill answered the phone. He was super friendly and walked me through all the steps I needed to do before setting up an appointment to bring the vehicle. After getting insurance figured out, I called back to set up an appointment and spoke with Mariah. Just like Bill, she was very friendly and helped me throughout the process. When I arrived at the body shop for my appointment, I met Mark, my insurance adjuster. Mark was very friendly and thorough when inspecting the car. With Mariah’s help, she made sure all my rental arrangements were set. She also had their driver, Mario, drop me off at the Hertz location. During the whole time my vehicle was being worked out, Mariah and Mark kept me informed. Originally the insurance company agreed to replace my bumper with an aftermarket one (which was pretty upsetting considering my bumper was original and was in perfect condition before the accident), but Mark was able to get an OEM bumper approved. They communicated with the insurance company to make sure my rental agreement was extended until the vehicle was ready. I didn’t have to do anything. Finally when my vehicle was done, Mariah set up for my car to be dropped off and my rental car to be picked up. Overall, this was such a pleasant experience! This is the second time, I have had work done at Anderson Behel and I am always impressed by their work and their commitment to customer service. I had always recommend Anderson Behel and will continue to recommend them!

Ke
Review №17

Do not bring high end cars here. Long story short, their work is good but messy and sloppy. If you dont mind a few misaligned body panels and trash left in your vehicle then this is the place for you. The front desk staff were very kind and helpful, the only positive aspect about this body shop. I regret having this body shop work on my car.

er
Review №18

This place is great! They really went to bat for me when my insurance tried to cheap out and use aftermarket parts. Mariah in particular really helped me finding oem parts for the price that the insurance was willing to pay for aftermarket parts. Mariah made sure to keep me updated and they were fairly fast. I highly recommend Anderson Behel

Ar
Review №19

Amazing service. I had got my car repaired from here and ever since whenever I have some small minor touch up issues I get help instantaneously and is done as a courtesy without any additional charge... Amazing people and awesome customer satisfaction....

No
Review №20

Theyre professional. I was dealing with the general manager. He brought me over to the car and explained what they were going to do. It was really easy. I just showed up. They took care of it without a work order. It painless for me. They did a good job and Im happy.

Ka
Review №21

- Delivery delayed than initially stated date- New damage Done during repair process- No discount or credit for mistake done during the job by technician- Very stubborn on price but job lacked perfection- I was expecting high level of honesty from Alan. Instead I was deeply disappointed when he refused to take responsibility to fix the damage that was done during repair process.- Strongly wouldnt recommend anyone from trusting or repairing your car at Anderson Behel body shop.Heres my experienceI went in for repair of my 2018 CR-V on August 22 2019. Front section of roof of my car was hit by Garage door in my apartment community. Unfortunately I didnt have comprehensive and collision coverage insurance for my car.So I had to pay out of pocket.When I took the car Alan had mentioned that roof needs to be replaced and suggested that 2 minor dents on the rails can be ignored. He quoted me $6954 for replacing the roof including parts and labor. And mentioned that car would be ready in 3 weeks.After 2.5 weeks since I never received any status update I called back and it was mentioned that they have to replace adhesive and molding clips and the cost had gone up to $7460. I received a form and was asked to sign and email it back. I sent it since I wasnt able to bargain as they were pretty stubborn.Two more weeks went by and I received no call or update. Finally after continuous follow-up on September 27 2019. I was informed that car is ready but the price now went up to $7709.08. This was again due to some extra adhesive.Finally I went to pick up my car and they were very rude and stubborn on the price. I paid $7700 and was about to pick up my car.To my Shock I found a new dent on the rail on the rear end of the car. When I showed it to Alan. Till this moment I had a huge respect forAlan. It was all blown away when instead of taking responsibility he said that He would fix the new damage that was done by their team only if I paid extra $2000 and fix the rails. I was shocked at how people do business and cheat honest people.I wouldnt recommend anyone expecting honesty and professionalism to leave their car with Anderson Behel body shop. I had such a worst relationship and experience with Anderson Behel body shop.10/29/2019Mariah and Bill took care of my car. And fixed all the damages incurred during their initial job for no charge. Really appreciate the team work and follow up.

A
Review №22

I came in on Monday to have some work done on my 2012 Hyundai Sonata. I was really in a bad predicament. All of my worries faded after coming here. I want to thank all the people who assisted me with the best professionalism I have seen in a long time. Mariah was a true sweetheart from the very beginning til the end. She is very personable and friendly. She gave me a few perks as well at the end. Bill was my estimator and gave me a reasonable quote within my price range. I also want to give a shout out to the shuttle drivers who are really nice. My overall experience was excellent and would refer anyone I know that needs body work or paint job to go here. Excellent job done on my car. It looks better than new!

St
Review №23

Took my 2019 truck in for alittle dent repair. I had to come back 3 times because they couldnt get my truck fixed rite and even on the 3rd time the job still wasnt done rite. I wouldnt refer anyboby to this place because of the bad work thats done there.

Ji
Review №24

I was able to schedule an appointment for an estimate without any trouble. The appointment ran on-time and went smoothly. The employee performing the estimate was professional and worked quickly. I will be returning to have the job done shortly and was informed that it would not be a problem to leave the vehicle for several days after the work is complete.

A
Review №25

Anderson Behel is the best shop I have ever dealt with. They are very reliable, professional, fast, customer oriented, and their warranty on the work is outstanding! They go the extra mile on small things, like calling the car rental company to pick up and can drop off the rental car at their shop. So I dont have to take extra time to drop off the rental car at a different location! They even clean the car inside (inside and outside); which I was not expecting! They always greeted me with a smile and made eye contact.

Is
Review №26

I had a fabulous experience at the Anderson Behel Body Shop! Thanks to the lovely staff and owners my request was completed in less than 5 minutes. I would love to recommend this shop to my friends :)

Go
Review №27

The repair work restored the damaged area to show room appearance. Great job. My Flex speaks for the quality work done by the shop. Plus the staff I dealt with was top notch.

A
Review №28

I wouldnt use any other body shop to work on my vehicle! They made the entire process really easy, and convenient for me. My car is better than it ever has been!

An
Review №29

No wonder this shop is highly rated. Allan from the staff inspected the damage on my car and gave me comprehensive information on the cost and how the insurance coverage works in paying the damages. I would definitely go back to this store to get work done.

A
Review №30

The paint nicely matches the rest of the car considering the car is 13 years old. I was informed by an Anderson rep prior to repair that there may be extra repairs upon repair and disassembly. They kept me informed through the process. They do high quality work, took care of all insurance issues, great customer service, and courtesy shuttle.

A
Review №31

The texts and emails were great. Very pleasing experience. Im more than satisfied with communication and everything overall. They will definitely get our business in the future.

Ci
Review №32

I went to Anderson Behel Body Shop to get a estimate for the damage caused by another driver backing into my car.Alan, the estimator, was knowledgeable, friendly, honest and helpful. He looked @ the black marks on my red car and told me hell be right back.He came back with a few towels with paint cleaner and wax. Within minutes, he was able to remove all the marks! I felt like a idiot, it was so easy for him to restore it back to its original condition.I was in traffic for an hour to finally arrive there and I was out of there in 15 mins!!!Highly recommend this honest shop!

Ka
Review №33

Best body shop in Santa clara region. Their work is very good and after the repairs the car will look like a brand new one. And they will responding to you whenever you need any details. And staffs are very friendly and helpful.

Go
Review №34

If I were to be banged up as much as my Genesis was, I would hope my doctor could do half as excellent a job. Superb results from AB Body Shop! AB has really good customer relations skills.

A
Review №35

It looks gorgeous! Overall excellent work done at the shop! Ive used Anderson in the past, would use again. I would highly recommend Anderson to anybody! The spot to go!

Pa
Review №36

I got rear ended a bit ago and took my car here.When I picked it up the gap between the bumper and hood was so big I could put my fingers in it up to the second knuckle. I was able to point out the problem from inside the office. Initially they tried to sell me on the idea that it was supposed to be that way. This was so ridiculous that they quickly agreed to take another look.While adjusting the fit they broke the windshield and told me the fine print clearly states that this is not their responsibility. Id need to make a second insurance claim.In the beginning I asked for a quote to take out a few door dings since other than those and the collision damage, the car was perfect. They forgot about it. But based on the other work, I decided itd be best to take the car elsewhere to have those dealt with.All in all the final results were ok, but it was rough getting there.+P

A
Review №37

They took GREAT care of me. Did an excellent job of bringing my car back to showroom quality and kept me in the loop and updated throughout the whole process. Ill never go anywhere else.

A
Review №38

Mariah was fantastic. She kept us up to date and was in front of the process the entire time. Top notch shop. Great communication and assistance with other parts of the repair process.

Li
Review №39

Love this body shop. Clean they do excellent work. They know there business on time. Good job Dave Mello.

Pa
Review №40

Car accident is not a fun thing; particularly if the other partys insurance refused to pay. I appreciate that Anderson Behel quoted a reasonable price and understood my concern on leaving my car as short of time as possible in the body shop.Also, I have to thank Mariash Cardenas for all her follow-up and consideration. She is the main source of my great impression of the company. I also thank her to make the process much less painful. She is great.The reason I like this shop:- if they can get a new part in the same price of the refurbished one. They get the one new one for me.- follow up calls every day since my car was in the body shop.- reasonable price- take initiative to find how to save my money

Ev
Review №41

This place is gold. Replaced the screw seat of my card plate in 10 min and for no charge(tip given as courtesy)! The staff and technicians are very warm and friendly. Great place!

Go
Review №42

The professional service is pretty good and I like the guarantee. Its a clean shop. They have some good service; they shuttle me back and forth to where I work.

Go
Review №43

The shop found more damage once they disassembled the damaged area requiring additional parts. Excellent work. Excellent staff. Very helpful. Great customer service.

Ca
Review №44

5 star shop always do a great job wonderful customer service as soon as u walk in smiling face of Mariah she is great

A
Review №45

Very polite. And right away they understood what I was looking for. Very honest they told me the procedure. Very helpful.

A
Review №46

My car looks like new! This is an efficient operation. They know their business and they do a lot of business! Both my insurance company and my car dealership recommended tje,. I had confidence that I would get a quality repair.

A
Review №47

Mariah was amazing. I think its just amazing the way they explained the process. Theyre responsible, safe, and very flexible. Theyre very friendly, clear and made sure I understood the steps, what my responsibilities were, and pretty much everything.

Yu
Review №48

Excellent repairs on my ford

A
Review №49

This Shop is the # 1 place to get a car repaired and painted after an accident. The estimator was great. The front desk customer service was very respectable and very professional.

A
Review №50

They did a great job and exceeded my expectations! They did a good job and the staff was very friendly as well. The service was very detailed and made me feel comfortable.

A
Review №51

From the front desk to the garage, absolutely everyone is courteous, professional, and organized. The quality and timeliness of the work is exemplary. I would definitely recommend Anderson Behel to my family and friends.

A
Review №52

Exemplar performance - a true high end service. The quality of the work is superior. They are professional and efficient.

A
Review №53

Mariah was really helpful. She went out of her way to coordinate. And made sure everything was taken cared off. They were just very efficient. They were very efficient and very attentive. And they really went the extra mile.

Da
Review №54

Alan and the team bent over backwards to help me out when I needed some work and had to pay out of pocket. First class service, and they run a tight ship.

pr
Review №55

I broke my mirror and need to get it fix asap. I went there on Friday evening. I thought, I wont be do anything. Few other shops closed on my face.. cant blame them but I had my new mirror in hand and need to fix few nut/bolts.. Other stores shows they are open till 6pm,but this close early.At Anderson, they were friendly, and helped me even at 5pm Friday evening professionally. They gave me quote on further coloring the mirror, but later I dint want to held up anyone on Friday evening.. Cheers.

Go
Review №56

Overall, it was a great job. Person in charge of my file did a really great job. Top notch business.

A
Review №57

Very quick, helpful communication in person and over the phone. What needed to be clean was clean. Nothing was dirtier than before it was dropped off.

Pa
Review №58

They did a great job on my repair of my car

A
Review №59

They were incredibly professional. They humanized the experience. Theyre wonderful people to work with and the quality of work is astounding. They really knocked it out of the park.

Ri
Review №60

My insurance company tired to work with Anderson Behel for 7 weeks to get my car, a 2013 Nissan 370Z Nismo edition repaired. Anderson Behel was unwilling to negotiate on the repair costs so after 3 different adjusters that my insurance hired, my insurance company finally called me and said we have now deemed your car as total loss due to the unwillingness of Anderson Behel to negotiate on the repair costs. Ive had to use repair shops numerous times now and I have never had a car that was deemed a total loss and those repairs were more extensive then what this car had. Never take your car here unless you really dont want the car back because this repair shop will bleed every penny they can think of on a repair bill and refuse to negotiate on the costs to get the car fixed. The car only had 5,000 miles on it because I was planning on keeping it a long time.

Go
Review №61

They kept me informed of the progress and estimated completion date. Looked great! My car was repaired quickly, and everyone I interacted with at the shop was friendly, helpful, and professional.

Os
Review №62

Very bad. Would never recommend. AAA said they sent my claim info to them and that they would call me to set up an appointment. Never heard from them. I had to call them to set up an appointment. I called and after 20 mins on the phone they finally found my claim info. When I showed up they said they had never received my claim info. They are very unorganized. Will never come back.

An
Review №63

Best auto body shop Ive been to. My car looks as good as it did off the lot.

A
Review №64

They kept in contact. They gave good customer service. They kept me informed of what was going on and they got me my car back early.

A
Review №65

They were easy to work with and a pleasant staff. They also had a great shuttle service. Kudos to Mario.

Go
Review №66

The staff was very helpful and friendly, even the mechanics were very nice. I really liked how understanding the staff was with me. They even picked me up in a shuttle and took me to me to my car.

A
Review №67

They did a fantastic job. I really like the friendly and professional people at this shop. Mariah really communicated well with the other party for me.

A
Review №68

They were efficient and there was no inconvenience to me. They were quick and everybody was polite. They even gave me a ride home.

je
Review №69

This place is not worthy of a star will leave it at that their work sucks. I made the mistake of taking my truck here for repairs and it was worse by the time they were done with it not to mention it went back 3 different times so its not like they didnt have the opportunity to make it right. I wouldnt take my bicycle here if my life depended on it

A
Review №70

I like knowing the high quality of work. The longevity of the work is great. The customer service and updates were outstanding.

A
Review №71

The workers are very friendly and helpful. They gave me a lot of piece of mind.

A
Review №72

The car looked fabulous when I got it back. The people there were really courteous and everything worked out seamlessly.

A
Review №73

Mariah kept me informed. She went above and beyond. Excellent customer service. The quality of the work and the excellent customer service.

A
Review №74

The work was really good. They did everything they promised. I liked the responsiveness, how easy and smooth the process was, and how well the repair was done.

A
Review №75

They were very thorough. Mariah was very helpful. Bob was very knowledgeable. I felt like it was no hassle.

Go
Review №76

These guys are very communicative and helped me not just with the repairs but dealing with the insurance and with the rental car. The two girls at the front and the receptionist were super nice and very accommodating and I really appreciate it.

Go
Review №77

The shop found additional damage that needed to be repaired. The staff was very helpful in assisting me with my insurance. Mariah was a pleasure to work with and I appreciated the updates.

Ro
Review №78

Great people, they do good work and go out of their way to provide the best customer service

A
Review №79

They are the best body shop in California. All the cool people go there.

A
Review №80

They were very courteous, kept me informed, gave me the car on time, went out of there way to arrange my rental, and they are the best! Kudos to Mariah, she was excellent, went above and beyond, and she is a great asset.

Ma
Review №81

The staff are family friendly and easy to talk to. We called ahead and, upon arrival, they had everything ready to make our process go smoothly.

A
Review №82

Went above and beyond by polishing the whole car - had paint job on hood and both front fenders - the blend was perfect!

A
Review №83

Mariah and Jeff were incredible. She was always prompt and responsive. She was fantastic, so sweet so nice.

A
Review №84

They were really transparent about the repair would cost they did a good job with the rental car.

A
Review №85

They were friendly. They were prompt in communication. Everything looked professionally done. Mariah was super helpful.

A
Review №86

They do good work and have friendly, conscientious, customer-oriented staff (front office, estimator, and shuttle driver).

A
Review №87

They care about their customers and they care about the work and doing it right the first time. They did a great job and they care they put in their work and their communication with customers.

A
Review №88

Everything was done perfectly! I liked how they worked with my insurance company so well!

A
Review №89

Great experience. They are experienced and certified. Which I really appreciate.

A
Review №90

Theyre quick. Theyre really good people. They definitely know what theyre talking about.

A
Review №91

Very good communication, kept me inform, my car was very clean when I got it back, then did a good job.

A
Review №92

They have a great customer service. They are really friendly and they explain everything to me.

Go
Review №93

Id share everything, the communication, good job, and they helped me out a lot. Friendly and helpful.

A
Review №94

They were excellent in checking in with us every few days and had the car ready a day before our estimated date of completion.

A
Review №95

Ive used them several times and the quality of their work is outstanding. They even give you a lifetime guarantee on the work.

Go
Review №96

The extent of work required was more than I initially thought, but I am very happy that the shop took the right amount of time to finish the job with top quality.

A
Review №97

Mariah and the team are awesome. Theyre patient, forthcoming, and answered all of my questions, no matter how small or dumb.

Go
Review №98

Mariah was phenomenal and my car was reasonable priced and available right away for me. I liked the fact that they were constantly keeping me up to date on the status of my car.

A
Review №99

Mariah was wonderful. High quality work. A good job.

A
Review №100

They were prompt. They were thorough. They were correct about their estimates. They were attentive and very friendly.

Information
24 Photos
100 Comments
4.7 Rating
  • Address:750 Aldo Ave, Santa Clara, CA 95054, United States
  • Site:http://andersonbehel.com/
  • Phone:+1 408-988-4011
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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