Great tire outfit- they matched the Costco price and ordered the tires as we had agreed - they were ready for me the following day and took care of me immediately - I was in and out in .5 hr. They even offered me some treats given to them by a satisfied customer - I declined because they earned it - but appreciated the gesture. Highly recommended great outfit π
Store Manager Brandon is the best!!! Hes relationship with each person that came into the store was amazing, it was like everyone was family. I live in 5 Cities, but will probably make the drive to the SM location for his level of customer service. I trust him to take care of me.
I have been a customer of American Tire Depot after Sears Auto closed in 2018 whether I needed tires, alignment, struts, or an oil change. Iβve always had positive experiences there.Recently, my vehicle was overdue for an oil change. Drove to American Tire Depot, I was the only customer at the shop.The technicians did the service, added the oil. I heard an engine revving not once but twice. I left, bewildered; did research by asking different mechanics, both young and old, if after changing the oil, then adding new oil; was revving the engine part of the oil change process. They all told me that shortens the life of the engine.
Very good customer service. Manager and staff really take their time to explain everything you need. Highly recommend this place.
First time coming here. The experience was great. Brandon the manager was very friendly and helpful. He managed to help all the customers in a timely manner as well as answering phones and looking for tires at same time.Highly recommend it.
Incredible helpful, knowledgeable, welcoming, and work quickly & efficiently! These guys really came through for me during a life emergency and I will forever cherish their generosity, customer service, and loyalty to anyone who walks through their doors.
I had good experience. No problems
The manager was very personable and friendly with me. Honoring what I needed done to my car and our budget. Thanks!
Great customer service and they were very professional. Ill recommend them to friends and family.
Each time I visit American Tire Depot itβs a good experience. Whether purchasing tires or just having them rotated, the staff is always friendly, professional, and do their best to get you in and out as fast as possible. My go to place for tires.
I had an emergency trip out of town and they fit me in after hrs. Thanks to Brandon & Remilio I was able to have some peice of mind driving miles to take care of some priorities. Thank you 1 million times you guys!
I made an appointment on their website and then called to confirm. The guy I talked to was very friendly and helped me out and told me that he had to order the tires. I told him I wanted the appointment a week out and he assured me that was plenty of time to get the tires. I showed up to my appointment and they had no record of the appointment. I pulled up the confirmation email and he had me wait a while. Then he informed me that they did not have the tires. While waiting for him to get back with me, he made the situation awkward and made me feel like I was putting him out. The original guy I talked to was cool, but I cannot imaging going back to American Tire Depot again. There are a million other tire shops to choose from, I guess I have one less choice. On a side note...It was very dirty and unorganized looking. My tires could have been there and they would never know.
Service is great and timely. Theyβve made things easy with all of the car maintenance Iβve needed over the past 2 years.
The manager is an extremely hard worker and really hustles to make everyone happy...I was impressed. We ran into a few issues not related to anyone doing a bad job and he turned it around quickly...thank you!! Was a pleasure doing business
Eddie helped me out on some repairs as well as I really got a good price on 6 tires for my dually truck. I would recommend to at least give them a chance to price out your tires.Iβll be going back there in the future.
Brandon the store manager was great!! Gave me the best deal for 4 tires on my Toyota Camry along with an alignment. He is very knowledgeable and has great customer service. Everything was done so quickly and efficiently. We will definitely be back! Thanks Brandon for making this experience painless and quick!
They were amazing. Customer service was great from the start. Angel that helped me order my tires was so helpful. The cost for tires and all things included was unbelievable and affordable. The store manager Brandon, absolutely fabulous, he knows his stuff and what a great salesman. The staff was so nice and efficient. I was in n out in less than an hour. I highly recommend them.
Great place to get tires. These guys gave me a whole set of four tires for almost the same price as a set of four tires from other local shops. When I say these guys will beat any prices in town I mean it. The manager was quick to price match tires and alignment. 10/10 service and even if they are packed they will get you out of there quick.
We had a flat tire that we had removed from our car. ALL we wanted to do was drop it off at a tire shop. Little did we know, most of the SM shops have greatly cut back on their number of employees. 4 large tire shops did not take calls. No luck dropping our tire off to be picked up later anywhere. DARIO was kind, professional & very nice! Even tho they were super busy, the flat was fixed & ready a few hours later. Glad we found this shop! Will highly recommend.
They had the tires in stock I needed, plus front desk personnel really gave me great deal on my tires. Good service, polite very professional with customer service. Thanks American tire of Santa Maria S. Broadway.
Eddie was great big difference then the past tire shop I went to. These guys or honest here you dont have to worry about getting ripped off. Thanks Eddie keep up the good work
Had a great experience! Guys there really know their stuff. Brought in my old eclipse that had a bunch of issues from starting problems to clutch problems. They were able to diagnose and repair/replace any problems I had on my car. They definitely know a lot more than just tires and oil changes lol. All at affordable prices too! Big thanks to Eddie and Brandon and the rest of their crew! Will bring in my car for any future problems and would def recommend! Keep it up guys
These guys were SO wonderful. I was on my way to LAX for. Flight (running late). I had bought a car the previous day and realized the front 2 tires were REALLY smooth. They whipped on 2 new tires for me within 30 minutes of my phone call and got me back on the road :-)
Branden costumer service was impeccable from start to finish. All the guys that work there were very friendly and although it was very busy my car was done faster then expected and Branden was very informative about the services done to my car! I highly recommend this place
Great service fast and efficient will recommend
I went here to get two new tires and at first I was a bit displeased with the extras they were trying to sell me such as warranty. I do not intend to keep the vehicle and the warranty does not transfer owners. The sales clerk was just doing his job though. He ended up adding it for free due to how cheap my tires were. The service was fast and they ran a free diagnostic check and topped of my brake fluid and fixed my squeaky door for free and without asking. The whole wait was less than an hour. I left extremely satisfied and will be taking my primary vehicle there in the future
Prompt, professional and thorough. And great pricing.
Great serviceQuick and easy, super efficient
These guys are the best. Brandon and his team deliver old fashioned, top quality customer service. I was driving through SM and tire pressure light came on. Big screw in my tireβARGH. First stopped at another tire shop and guy told me he could fix it in three days! SERIOUSLY?! Pulled into American Tire Depot and Brandon had me in and out of there in 20 mins and fixed flat for free (paid $10 for balancing but would have gladly paid more). Cant recommend them highly enough.
Had rims and new tires put on. Great service with a friendly and knowledgeable staff. I would recommend to anyone I know.
They helped me as much easier that i thoug, and Also gaveme a good discont.
This shop honored the parts warranty agreement. Although I have been having a lot of warranty work done lately, they did a good fast job on getting the work done. A little feedback to the team: tighten spare tire and toolkit in back and put things back tidily...it makes a great impression!
Great customer service and unlike a few other places in town, I did not feel like they were taking advantage of me as a customer. Highly recommend
Brandon was very polite, attentive, and accommodating. I was in and out without a hitch! Had a few laughs too... Great people work there!
Service was great. Manager was awesome..I got a great deal on tires and oil change!! Quick serviceβοΈ
American tires was professional and quick with there service. Brandon was great. And his staff was friendly and very helpful.
Good fast service friendly people.
Excellent customer service, from call center on deals as well as manager Raymond @ physical location. Thanks Again!
This is the third time that I have been at American tire Depot and each time they Gave great service and I will continue, taking my cars or vehicles there to be service we are very courteous experience and fast most people will take a block or mile to help you Home Depot go beyond that mean!
I take all my cars to american tire depot. The staff is nice and they have the best prices in town.
Good price good team work good services i really like the quality work at America tire depot will be coming back soon techs they helped me out was Eric and Miguel great work! πͺπΌ
Just had my tires replaced and Eddie was awesome. Great communication and got my car back fairly quick. Staff were friendly, would definitely recommend!
They price match you and are super quick and helpful.
Great service fast and quick they know exactly what they are talking about there prices cant be beat my mother went in to get her breaks worked on they got them done at a fast pace thank you EDDIE AND THE TEAM AT THE DEPOT
Been needing to get new tires but wanted to make sure I got the best deal out there on a set of 4 tires. American Tire Depot was hands down the best deal in town! Not just that the Manager David was very professional and courtious. He helped me choose the best tire for my vehicle and got them installed the same day! He really made a returning customer out of me! Thanks again David you really go above and beyond for your customers!!
A smooth, pleasant visit. I was met by David who was thoroughly helpful. He greeted me and my friend, surmised our needs, and guided us to my new set of tires at a good price. Nothing negative, only positive impressions.
The guys really took great care of me. I expected to be there for 3 hours, and what I had done, 4 things, I was out in an hour.. thank you Santa Maria. ( in Arroyo Grande took 3 and a half hours for the same things)
I went to this installment of American Tire Depot just to replace a tire and get a few things checked but I had a great experience! Antonio helped me get the best tire for my car to accommodate how much I travel. I waited for my car inside and was updated on the status of my car throughout. I was never sitting there guessing how much longer it would take or what they were doing. I highly recommend and ask for Antonio if you can !
These guys are great very great service very fast and very honest thanks so much
Excellent customer service overall. The only seminegative thing Ill note is referring to the people I spoke with at the call center to set up the appointment. Specifically, when I called back a couple of times for follow-up Q&A, I was given a different price quote for the same set of tires. Perhaps the customer service agents that answer calls get a commission, but quite frankly I would appreciate a straight forward, and consistent answer when asking for the lowest price (out the door).I was able to secure a same day appointment, and within one hr of making the call. The appointment to replace two tires, and do the alignment took approx. 2 hrs. Eddy, the service tech at the counter, was very understanding, helpful, and informative.
I am senior and love old time customer service and integrity to finance. Got it all here from Brandon.
I had a very professional, honest experience at the American Tire Depot in Santa Maria. The Manager Antonio was very helpful and polite. Joel was also very helpful... the staff is friendly and professional. The service was quick and transaction was flawless. I will continue to do business here and I would definitely refer friends to this establishment!!! Thank you for the A-1 customer service!!!
Joel and all the staff we helpful, not pushy and honest. They estimated I would need an alignment but when they check my car, it didnβt need one and they were honest and didnβt charge me! They also gave me the best tires for the best price. Joel was excellent.
Excellent pricing and exceptional customer service.
I went to American Tire Depot for an oil change and a tire rotation...During the tire rotation one of the workers (David) noticed my rear differential was leaking..(I had my differential serviced at a different location a few months prior to this.. not gonna name any names though)If David wouldnβt have noticed it who knows how long I wouldβve driven with it leaking like that...I use my vehicle for work and I need to keep it in good condition..... Needless to say I got it taken care of and the oil change was a lot cheaper and faster than I thought it would be...Iβm gonna take my truck to American Tire Depot from now on!Better service, faster service, cheaper service hands-down!
Rated a 4 because it took a little longer than expected to get it fixed but overall great service.
Great service, awesome manager and great stuff, I was in a bit of a rush but thats my fault lol. They were thorough.
David and Eddie were incredible. They not only gave me the best pricing but they went above and beyond to communicate, get my truck worked on quickly and just went above and beyond. I will be using them for all of our cars in the future not only personal but our business and church as well. They even beat Costco!!!
Amazing service, I came in to get tire change, oil change and alignment on my car. I was out there less than 1hour n halfStrongly recommend.
Staff are great and courteous. Thank you for the great service! Keep it up!
Very professional service. Fast and reasonably priced. They will be getting all of my business from now on.
My go to place for all my car needs, the staff is so friendly and amazing not to mention the best deals and prices definitely wouldnt go anywhere else so a big thank you especially to the Manager Eddie for always helping me out!
Well, the people are very friendly, pretty quik with their oil changes. And pretty good prices
I hate buying tires but this was a great experience. Great communication and they even picked up the car from my house!
I am SUPER SATISFIED with the Service I received at American Tire Depot. The Technicians were Very Knowledgeable and Courteous.Thank you American Tire Depot and Merry π Christmas. π
Joel and team are awesome! First time I went for an oil change then I came back the next day with my other car, the following day with my work van and they recommended new tires with a great deal. What got me most was there great customer service. Thanks guys.
I ordered my tires via phone call. I had to cancel my first appointment and set up a second. As soon as I walked in, nothing but professionalism. These guys definitely know about customer service. They were so professional, I got an alignment and a oil change. Will definitely be back and tell my friends and family...
Brandon was swamped and maintained great customer service with every customer. It was impressive. Will return
Went cause I saw an advertised price for a oil change for 19.95 but it clearly was more than double so not sure the advantage of going there then some other place, but the big guy that helped me was hot! So 4 stars but if it was the price advertised then Iβd give 5
I had the best experience at American Tire. Very friendly and knowledgeable as well as fast service!! Fair pricing too!!
Joel was very helpful he got me the best deal in town on the kind of tires I wanted. He explained everything that they would be doing to my car such as wheel alignment an why it was needed. He also gave a detailed explanation of everything I would be charge no hidden fees . As a female Iβm always intimidated by taking my car in, but Joel made me feel comfortable no BS Thank you very much American tire of Santa Maria
Placed an order online for four tires and set appointment for Friday morning. Eddie called a few minutes afterwards and stated the tires that Iβd ordered were not in stock but he could do the same price for a better tire. Not only that but also had me come over and get them installed within 45 minutes of my arrival. Will definitely be going back to see them.
Great service! Prices are excellent.
Very professional. Walked in stated what I wanted. The technician was prompt an very good. Outstanding place.
These guys go out of their way to get you the best deal and make sure you have everything you need. They are super fast, honest, and respectful. Your time in important to them. They truly value their customers. They can beat every deal in town, hands down! Give them a try, youll be happy you did!
I called them about four tires, they gave me an excellent price. I was treated kindly, I havenβt put the tires on yet because there on order, but everything so far is just fine. Iβm hoping the tires are as good as the service thus far.π
Fantastic crew of workers! Did great quick work! Would highly recommend!!
Great communication one of the best experiences Iβve had with replacing my tires.David is his team really take care of you.Definitely recommend!
Antonio and team were awesome! First time here! He quoted me over the phone, was able to fit me in at the end of the day & informed of some things I needed to keep an eye on regarding my car that I was not aware of and nowhere else had informed me of before. Great service & paid less here than I have at other places in the past, definitely worth giving them a call
I have a place I usually go.....but theyre closed. So I saw this place as I drove by. I called & made an appointment. Went for an oil change, the price was sooooo reasonable. Im very glad I had it done there. The Manager Antonio was a delight to to communicate with. Very nice & patient, made me feel special. Another gentleman who works there that was also very helpful & a gentleman is Joel. I would definitely recommend this place to anyone (even my Mom and shes really hard to please) !! Thanks guys !!
I called first but came right in on a Friday afternoon and David helped me right away when I arrived and that place was like pulling into an Indy Car pit stop. Switched over my new wheels and tires on my Yukon Denali and I was outta there. Moved to the area recently and feel I scored by finding these guys my first time I needed service. AAA+++
Great customer service quick and very affordable
These guys are always professional, friendly and efficient in their work. David, the manager, does a great job, and Dario, the technician who did the work on my car, did a fantastic job
Best service fast good price. I trust American tire depot .
I had the best experience today Joel C. Really helped me out. I got my tires aligned and rotated as well as a oil change. Hes very professional and fast! I really appreciate the work done on my car! Thank you Joel!
Amazing customer service! Joel and staff went above and beyond in fixing my car issues! They were honest and fair. Definitely exceeded my expectations! Joel gave me the most affordable price and warranty on my tires in town! And they were done with servicing my car in half the time i anticipated!
Antonio did a wonderful job helping me and made sure I got the best experience! Their prices are unbeatable because they beat everyone else! Thanks again for great service. Iβll definitely be back next time I need tires.
Oil change was done quickly...also was treated very well. Good place to go for oil change...I highly recommend it...π
Great customer and professional service. Service manager was able to beat other competitors pricing and then some, the service was excellent as I didnt have to wait long to get two new tires installed. I would definitely recommend American Tire Depot and would be buying my next set of tires from these guys.
Called .They had the tires I wanted so got me in within 15 minutes. Checked alignment and it was fine didnt charge for it. Put on tires .Only complaint they didnt reset tire sensors so took it back said just drive will go off. Nope I needed to reset sensors which in the end I did. Awesome service and price didnt upsale. Will go back again for tires on other vehicle when needed. πππππ
Great customer service very knowledgeable and very patient.
From start to finish one of the best customer service experiences Iβve ever had. Absolutely going back for other services
Nice shop
Ill totally come back to American Tire Depot. Joel, helped me with my service. In which he showed professional communication skills, caring for customers needs in a short amount of time, and respected my online price. Thank u sooooo much that the company has a well dedicated person that not only helps with better prices in Santa Maria, but he cares for the safety of his costumers.
They were able to replace my exact tire with the one my car came with.
I did a lot of shopping around for new tires and shocks and American was by far the best price. Made a appointment, the whole staff was wonderful and a great job! Very happy with the whole experience. Just need to finish remodel of waiting area for customers, the customer service area really needs to be upgraded by the company to get 5 stars.
Called last minute for an oil change. I was able to get an appt. Same day. No wait. Had an oil change & air filter replacement with no issues within the hour. Friendly, quick, & knowledgeable staff made things alot more smoother . With being told during my visit that they have competitive prices, I will return to test that theory. Thanks again!
Great service! Highly recommend.
Great customer service, competitive prices, and short wait time. Eddie was courteous, professional, and knowledgeable.
Great service. They know what they are doing and help you out. Ask for joel. Great worker.