Jonathan assisted me with a number of things with respect to a new phone and my account. Jonathan was very knowledgeable, professional and courteous. Saved me money!! Excellent experience πππππ
Came into the store on Friday 5/28/2021 Sharmaine Was the rep that assisted me. She was very professional, made sure to help me with every aspect of my purchase. Even stayed over almost 30 minutes past closing time! To say she provided A1 customer service would be an understatement. Thereβs No doubt that this visit was probably the best visit to AT&T Iβve had since Iβve been a customer. I have to add that Iβve never seen anybody put a screen protector on a phone so fast and flawlessly, she should be teaching the class on installing screen protectors!
Paige was helpful with my new phone and help me with transferring all my info over from my old phone
Sharmaine was so kind and helpful,made it a very easy transition thank you so much
We had a great experience at this location!! The manager and Alex were extremely helpful and professional. We didnβt have a long wait and they found us exactly what we needed. We would recommend this location to everyone!!
Very friendly people. Took time to help and answer all questions. One of the best att stores ive been to.
Find another store. Manager is rude, uncaring and from what I seen lazy. Does not stand behind sales, as they have every little inventory. I will go back to the store on Shelton Beach Rd in Saraland or driver to Mobile before going back here. Got the new Samsung S20FE, having issues with touch pad, she tells me I will just have to wait for a phone update, doesnt offer to order a replacement seeing they didnt have another one. Been using Samsung since the S3, this is the worse phone ever.
Alex and Leah were AWESOME. You chics rock.
Super nice, caring helpful employees ! Came to upgrade a phone, left with 2 new phones, another line added for free, and still saved me money on my monthly bill.ππvery appreciative!
I went for help to activate my phone 11/13/20 and the guy that was there refused to help me he told me to call customer service and they told me i needed to go in the store. He didnt even try to see what was the problem with my phone how rude. If he wouldve took the time to see my my husband phone would working by now. I will not recommend Noone to go there
Great staff! Thank you for being so help!
Very pleasant service. Made sure everything was ok with my new phone being set up before I left.
Amazing
Although my phone could not be repaired I did get anyone customer service was excellent
Great customer service. You can tell they really love their job. Especially helpful for any and all questions regarding your bill or how to operate your phone.
Great place for getting new devices! Almost as good as the service I received up the road at the other store in Saraland off of the interstate by ruby tuesday.
Always a first class experience!
πΊπΈAt&t my company great services I got 5 years on my at&t and my beautiful queen Wife just got 2 years ππππΉππΉππΉππΉππΉππΉππΉππΉππΉππΉππΉ
Wasnt acknowledged when i came was left standing there for about 15 to 20 minutes without being acknowledged only till another customer came in was i helped, i would have felt better if someone would at least said we will be with you or something not even a hello how are you, was left standing there while personal conversations was being held between an employee and customer
The workers were very helpful, and the manager was super good looking. It made my wait not as bad.
Very friendly employees and hardly any wait time. They are very helpful.
Morgan has been amazing trying to help me with my issues
Rude and always on break
The employees give out misinformation are rid and do not represent the AT&T I have known for 12 years. The manager is unavailable to manage the administrative aspects of the store because hes busy at trying to be Mr. Popular. Go to a corporate store
Fast and great service! Could not have been a better experience!
Great store with great service ! Everyone there is so nice and helpful
Helpful but not enought ppl to get help
Great store with great employees
Staff was very helpful
Great store with great people
One employee you tried hard to find our order though she couldnt the other employee was very bothered by her presence and did not seem very helpful I dont
Always feel welcome at this store they always help me with whatever problem I have with a smile on my face
Hott inside ac appears to not be working properly
Best service going today
Can find what looking for,and getting it are two different things..
Note 8 is awesome
Very helpful!
Management and employees really care about their customers!
Great customer service!
Good employees
Had to get my phone replaced
Excellent service
Excellent service!
Fast and great service! !!!!!!
Went in to get another phone, was greeted and helped quickly. Customer service was great and the only reason I didnt give 5 stars is because they didnt have the color of the phone I wanted.
Charmine provide awesome customer service and explanation of my bills