CPR Cell Phone Repair had the parts in stock to fix my cell phone screen immediately, so I didnt have to be without my phone. Pete & Eric even let me watch and ask question during the process. They were courteous, professional, and very knowledgeable. They turned a disastrous event into a positive experience. Thank you CPR.
Great service very professional.. needed replacement screen .. I took my cell to other repair shop they couldnt fix it .. team CPR they did thank very much ... highly recommend..
Great Service and friendly staff, Chris fixed my issue saving me from going to another establishment and overpaying. I didn’t even have to pay a dime. Highly recommend checking them out!
I needed a repair estimate for insurance purposes. I called a few other places before CPR. They all wanted me to pay for the diagnostic for water damage repair, knowing I would not be repairing it. I cant blame the others, but CPR was quick to help me out in a time of need. I will definitely bring my phone to them in the future if I need repairs. Great customer service.
Dominic was very knowledgeable, honest and courteous. It was a successful visit. I will continue to go to CPR for all of my cell phone and computer accessories and repairs.
Very professional, quick turnaround. Reasonable price. Would definitely go back again and recommend to friends
The Team at CPR Cell Phone Repair were very professional. They kept me informed as they moved through the issues with my PC. They corrected those issues and returned my PC in perfect working order. I would highly recommend.
Peter was very knowledgeable and explained exactly what I could expect with my phone repair which was water damaged. Repaired it in one day and as of now its working perfectly.Great job! Definitely gets my recommendation.
They are very professional.... I had a cracked screen and I think they fixed it and under an hour.... I would recommend them
Great experience. Needed to replace the battery and finger print sensor in my 3-year old LG G6 and they promptly provided information and an estimate via email. They also answered questions via telephone. When I brought the phone in for service, they started on it right away and it was done in about 90 minutes. They also helped get the finger print sensor working again. My only complaint is the $5 convenience charge for paying in full over the phone. Difficult to justify. Overall an excellent experience and I would recommend their services to anyone. -Joe M.
It was great service. Peter was awesome. Very friendly, knowledgeable, and very efficient. I dropped my phone off and he said to come back in an hour. I was back in 45 minutes and my phone was ready. He answered all my question. If I was still managing people I would steal Peter and put him to work for me.
Nick and Darren were great! They identified and fixed the problem promptly andn for a fair price.
First time utilizing this companys services for my computer. I would highly recommend to anyone needing repairs on their computers to go there. Peter,the tech,was very knowledgeable and he successfully restored my computer.
I cant say enough good things about my first experience using Cell Phone Repair (CPR) for my HP Laptop repair!! I received a critical blue screen error mid-work day on Friday. Working remotely, having a working laptop is crucial for me. After reading other reviews, I decided to call CPR. I spoke with Peter who understood immediately the error message I had gotten and he did have availability to take a look at it the same day for me. I dropped the laptop off immediately and expressed the sense of urgency in getting my laptop back as soon as humanly possible. Peter is an amazing young man who you can see truly has a passion and expertise for this line of work. He not only knew what the problem was, but was quick to address it for me. Peters customer service skills are top-notch! He is knowledgeable and extremely pleasant to deal with! He even went the extra mile to always stay in contact with me, giving me updates along the way as to what he was finding so nothing would come as a surprise along the way. I ended up needing a new hard drive, which he installed. During this process, he took every precaution to move/save as much information as possible. Even having to manually transfer many files that werent automatically transferred over from the old hard drive, Peter had my laptop up, running (even quicker than before) in less than 24 hours so I wont miss any time from work!!This, having been my first experience using CPR, I would say with the utmost confidence and without any hesitation that I highly recommend CPR for any computer issues. The staff is friendly, knowledgeable and trustworthy - they do NOT take you for a ride by trying to upsell you or oversell you more than what you need. Peter deserves a bonus - hes a great face for the company in all respects. Thank you Peter!!!
All the young gentlemen that I encountered at CPR were extremely helpful and treated me very professionally. Peter had my laptop up and running and for that I am very thankful!
Fixed an unfixable laptop. 3 other repair shops gave up but Peter got it working. His knowledge is far beyond that of a typical technician. Recommend him highly
Wanted my two surface pro laptops repaired but they stick to displays and battery replacement only. Franchise rules I needed a display, power switch, ribbon cable and a couple other minor items. Tried it myself: almost, the power switch was the problem plus I cracked my new replacement display I paid $145 for. Today I returned it to Microsoft and paid the $450 exchange fee. Do that before trying it yourself
Fast and friendly service! I was very happy with the service provided.
I brought my IPad in to have the charging port repaired. I told them I needed to have it back within 2 weeks for my grandchildren to use for homework during their visit. They said that would be ample time to complete the repair. When I went in to pick it up, the iPad was not ready. They told me every time I called over the course of the next three weeks that it was being shipped and it would be in their store in 2 days. After a total of FIVE weeks, when I finally picked it up (after dropping my grandchildren at the airport), not only was I not given the discount I had been promised for my inconvenience, but my screen protector was severely cracked in 2 places. They offered to replace it but, wouldn’t you know, the protector for my device was out of stock until the end of the week. That was a week ago. I called today, and not only do they still not have it, but they have no idea when they expect to get it. “It will be at least another week” was what I was told. I’ll say this for them. They are very polite as they lie to your face.
Amazing job done by these techs. dropped my note 10 plus off for repair, and when I got it back it looked like it was fresh out of the box!!!
Paul was very quick replacing my glass protector during lunch today and looks great!
Sat in line for 20 minutes and one word wasnt said.
John and his team went above and beyond in fixing my daughters Apple 12.9 inch iPad Pro. Their professionalism and follow through is the best I have ever had. Highly Highly Recommend!
These guys are pros. Took my iPhone to 2 other places who stated it was not repairable. Peter took a look and was able to diagnose and repair same day for 85.00!! Thank you!!
Peter was so helpful and gave us excellent service! I would highly recommend using his expertise.
Very friendly and did a awesome job fixing the screen on my S20 Ultra
Took my drone there to be fixed they charged me $65 and had it for two weeks I called to find out what was going on and they said they couldnt fix it and had a guy that could for $400-500 so they basically took my money and drone still not working would not recommend them to fix drones
I had a great experience overall. The only thing I would have liked is to have been told initially that my screen replacement would not be OEM equipment. In the future I believe that customers should know that up front. Wont sway me from using CPR again in the future. Just food for thought.
They were amazingly quick and professional about fixing my issue and they had wonderful and friendly staff. Especially Peter who helped me out immensely.
Excellent service, knowledgeable.
Peter took great care with my phone issue and I was in and out!
Very professional, quick and reliable repairs!
Open and honest in their assessment.Work done on time and on the low end of their price estimate
Clean, friendly, and professional. Even when you throw them a curve ball. Highly recommended!
Thanks to the team they order and change my Samsung s20 screen. The phone works perfectly and look as a New one. Will done guys . I recommend this team.
Great staff, easy process fast repair, only 1 problem way to expensive. Besides that great repair store.
I do not have the wrong place. My father brought my laptop in and I tried to get you to fix your screwup and just like my review, you tried to blame me for the issue and said if I wanted you to fix it it would cost over $400 MORE on top of what my father paid. So no my review is not mistaken and thank you for further confirming my review. In short: no I will not take it down.
This place is heaven sent! When no one else would even give me a minute of their time (Verizon and Apple Store) I found this place and they were able to help me immediately with my iPad Tablet and didnt charge me a fortune either! Would definitely recommend!
Peter and Eric were super professional. My visit solved all my problems. Super helpful and saved me from having to spend hundreds more on a replacement phone. I also observed that my personal data is secure.
They were great to deal with in all aspects of the repair. I’m very happy with the services and the end products. Thank you
Would recommend this place to everyone! Wife Dropped her phone in the pool and it would not power on at all, it had at least 5 years of photos on it and we had no back up of them. Peter was able to retrieve all of the data off of it and very pleased with the customer service and helpfulness of him and eric as well! When I picked it up, Eric and Peter were able to set me up with a back up on google photos incase this happens again! Well worth the $65 paid!
The person who helped me was friendly and knowledgeable, and I was very happy with my service.
On the website they are advertising the repair of iPod (any kind), so I called them. They confirmed it. We drove 30 min to their store. Once arrived they said it was a misunderstanding because they dont make repair on the iPod. So why they are advertising it on their website? Not professional.
Had a great experience here, employees were friendly and professional and they were able to fix my laptop in a single day when best buy wanted me to wait 2 weeks minimum. highly recommenced!
My name is Diego I went in for the first time in the store and I thought something was wrong with my phone where was the charging port at first it was gonna cost me 100 bucks . Come to find out my phone was just dirty I work construction they did not charge me for the service I want to say thanks from the bottom of my heart anyone need their cell phone fixed that’s the place to go take my word for it they’re honest thanks again !!!!!!
My total experience was awesomeThey did not try to sell me anything extraProfessional and efficientAnd when they said the phone will be done it was done
Great customer service... Professional electronic technicians.Needed a sealed cellphone battery replaced on my moto g7 power. New OEM battery ordered and battery arrived ahead of delivery date. CPR notifiedme and I arrived the next day. The battery was replaced that day. Very happy, everything works.
I just received the best wind quickest service with Peter today at this CPR store!! What a lifesaver ! This is my business phone every call counts! So happy to have Peter help me out I. Fixing my cell phone so fast!! 15 minutes!! Thank you Peter @ CPR of Sarasota!
My Samsung S8 phone started to come apart and I thought the adhesive was failing. I called CPR at 10 a.m. Saturday morning to see if my phone could be inspected. I was told to come.I dont live close so I arrived at 10:35 a.m. Eric took a look and told me that the battery had expanded possibly from overcharging. He told me he could fix it and clean it up for what I thought was a reasonable price.I ran an errand returning 1/2 hour later and the phone was repaired and ready to go.Thank you, Eric.
These guys know what theyre doing
The crew at CPR Cell Phone Repair are great! Peter had no problem taking a look at a website/security issue on my laptop that he sorted out quickly and in the end had nothing to do with the internet security software they installed. Highly recommend you give them a try. Tell em Ray B sent you!
Everything fixed correctly the first time. Very fair price...friendly. helpful staff.
My experience was awful, they lured me in with a price to replace the battery in my Surface Pro 4, saying that because my screen was already starting to bulge, it would probably be able to be removed without breaking it, so the price would just be for the battery. after I got to the store (wasting 1/2 hour trip there and back) they told me that they usually always break the screen so the repair would be over double. After I informed them that another company quoted me a much lower price for the whole replacement, they refused to meet the price, then after leaving my tablet for the repair (I already invested an hour into this) they called and said they wouldnt repair it. Side note: I was able to remove the screen myself without breaking it, and I have never done it before. DO NOT SHOP HERE
Make this your new cell phone, laptop, tablet repair store. These guys are wonderful and provide outstanding service.
Good news - only screensaver was cracked...I just saved $$! Honest and great service. Highly recommend CPR. Thanks Eric!
Had my ipad, and iphone repaired along with my laptop. The staff are very polite and answered all my questions. I Had no issues with communicating with the techs at all. I will be coming back for any future fixes, and sending friends and family. Thank you Eric and Peter!!!!!!!!!!!!
I had a wonderful experience with Peter. They were so helpful when I spilled tea on my Mac. They were professional and were completely honest with me about the repair, timeline and cost. I would definitely trust them with any electronics repairs!
I was so amazed about this company so lucky that i was treat and helped from Peter in Sarasota!!!He patiently and nicely explained everything and my English is second language 😂They don’t take just money from you but exually try to help you to fix what you need.I can express enough how happy im that i found them special now when apple store is Closed and not even possible to reach out
Eric and Peter are great, they did an awesome job!!! Worth the drive for me, came from northport, fl
I had MacMini and MacPro laptop issues. They solved all my issues and the price was extremely fair. They were so polite, friendly and thorough during our initial meeting. They did not hesitate to call to clarify and update me as to their progress. They were very timely in resolving all my concerns. Because of their knowledge, professionalism and friendliness, CPA is now my go-to store for all computer and cell phone issues!
The repair was good; i got my iphone se screen replaced. However, i got there for my 10:00 appointment and the doors were locked and i waited outside for 5 minutes until someone unlocked the doors. Other than that, the service was good!
Good and fast service.
Hi, I would like to thank the guys at CPR for there awesome skills! My laptop is working better then when i bought it!
Very happy with there work
Very great customer service ! Eric and Peter were awesome, great communication and service !!!
Mike was extremely helpful with my husbands recent purchase, he was so patient, my husband wasn’t aware of all the information he needed to have. Mike explained exactly what my hubby needed to do to get his new phone up and running.Thank you so much for all of your patience Mike, my husband was a very happy customer.
This place is the absolute best repair shop to take your electronics to. Very professional and kind staff. Thank you for your service!
STOP! Do not take your phone to these inexperienced people. I took my Samsung into these guys to have it repaired. They called me the next day and said sorry...its a paper weight...cant be fixed. They charged me $35 to look at it. They then asked me to donate the phone to them so they would have parts. I said no thanks. I took the phone to their competitor for a second opinion. They said that if CPR wouldnt have tore the phone apart so bad it would have been fixable for sure. My $1,000 phone down the drain. Just a friendly warning to everyone.
Great guys did a great job!
Took an iPhone X for repair.Prior to my visit, I’ve made a phone call and asked the estimated price for the repair explaining the issue with the phone.I was advised that it would be $35 if they can fix the issue.After 3 hrs of waiting, went in to check on the phone, they were not able to repair it, however still charged the $35 fee.One of the staff members was nicer however the staff member who has charged for the service they didn’t provide was extremely rude and pretty much was yelling to collect the $35 fee. LolGreat job guys. Keep that up (-
I walked in on Friday 2/14/20 in the morning. Such a great place. Walked in and got a new screen on my iPad. I wish I could remember the young mans name that helped me. He was awesome, kind and professionalI highly recommend this place.
Quick, professional, polite assistance from Peter to install micro sd into my phone..highly recommend!
Awesome service and turnaround. Had my computer in and out within a couple hours and back in business! Great staff and very reasonable!
My relatively small job was done promptly and for a reasonable price. Nice experience!
Dropped my phone off for a broken screen and got some lunch at Panera bread next door. By the time I finished my food (about 30 min) went back and my phone was good as new! Only costed $90 to fix my iPhone which I thought was a goner because the screen was so busted. Fast and professional staff
I cracked the screen on my phone, brought it here, and it was ready in about an hour! Super fast and friendly service. The price for a new screen was less here than other places I had called. The woman at the front is so sweet and helpful. Very happy with my experience and I will continue to come here if I have any other issues with my electronics.
Very happy!
Took my laptop here because I spilt a glass of water on it and another place said that it was not fixable, but after only a week they were able to get it running again after replacing a couple components, and i got to keep my documents! Highly recommend!
I brought my IPhone X here after Ubreakifix said it was unrepairable. Within hours they had it working and backed up with a new screen. I went from possibly having to pay thousands for my data to paying $60 for it. Cant recommend this place enough.
The people were not only very knowledgeable, but patient and pleasant. They spent A LOT of time on a rather difficult project, and maintained a low fee. I definitely recommend this store!
Don’t go there! This place is a rip off. They have terrible products! They will tell you about their “life” time Warranty. It’s a joke!!! The place and the employees are a total joke. I will be telling everyone I know to go to U Crack I fix it. They are right down the street and do a much better job. I’m sure they will be out of business soon! Can’t wait!!
Excellent service. By super fast response I was given quote via email, I took it in next day and received back same day! Exceptional value and friendly assistance. John was knowledgeable and so nice!
CPR has always been fair when fixing my phones. They do the work quickly. A great team of repair people.
I had a Galaxy S6, one of the phones with a battery that cannot be replaced. I was 2 months out from the end of my phone contract when the battery died. I took the S6 to get my photos off the phone. They wirelessly charged the phone enough to retrieve my photos and some other data. BTW, the technician used all the tricks he knew! The phone still had a 25% charge. The technician said if I could get the phone to recharge I might be able to squeak more usage out of it. I charged the phone up to 75% (it would get very hot while it charged), turned it off and stuck it in a drawer. I then reactivated my old Galaxy Note 4 which I used for about 4 months until I killed it when I slammed my car door on it--not having good luck with phones the past 6 mos. I hauled out my S6 which continued to work until I got a new phone.The S6 still works, so it remains my backup phone. All of this to say, CPR saved my photos/data from my S6 and for no extra charge :-) revived my S6! I recently needed my new phone worked on and I did not hesitate to bring that phone to CPR for service.
The technician was confident and very competent. Before I found CPR, I had been without access to the internet for 5 days - trying to work remotely with my computer guru from home via cell phone. He is generally a whiz but couldnt solve the problem. CPR had me up and running that day. I would highly recommend them!
Good experience
These guys know what they are doing and go above and beyond to get the job done. Would definitely recommend!
I had to wait 2 days to have my phone repaired by Apple. A colleague suggested that I use your services and I am so happy I did. Fixed in an hour, closer to my office than UTC and great customer care at reasonable price.Thank you. Ill tell everyone I know.
I work next door and dropped my phone off at the end of my lunch break and picked it up in between clients. Great, quick service and neat work! The guys here are knowledgeable and awesome!
By far the absolute best phone repair place in this town!!! Professional Fast friendly honest service ! Thank you again sooo much! This is where everyone should go for your phone and computer repair needs!
Great people and Excellent service!! I would recommend CPR to anyone with cell phone repair needs!
I have a Galaxy S8 screen that cracked. Brian was fantastic, screen was replaced in an hour. Great service!!
I had a cracked screen on my Iphone. Made an appt online and got in the same day. My phone was fixed with a high quality screen within 45 minutes.
The battery in my two year old LG G5 was failing so I stopped in after reading the reviews for CPR. They were friendly, helpful and professional in all interactions. Ordered a new battery, called when it was in, and quickly swapped the new one for the old. They also made sure the phone was working properly before I left the shop.
This shop was extremely helpful to me as I have so many cracked screens on my ipads and phone. The young man was professional, polite, and definitely knew his business well. My ipad was renewed in just 3 hours and they telephoned immediately to let me know it was done. Prices are fair and the workmanship was excellent.
Courteous, professional and work done in timely manner. Went to them based on excellent reviews and totally satisfied,
Michael, was a big help to me, I thought I would be without my laptop for days...Michael with several swift keyboard strokes Michael had my laptop working as good as new...highly recommend this establishment...
Was on my way to a phone store n wanted to pick up a RX atPublix. Drove past n noticed that a new store called CPR CELL PHONE had opened. Went in the very friendly employee owner took my phone for about a minute then handed it back to me.He had FIXED IT He told me no charge he was glad to help. He refused a gratuity. So if you see his business card on a bulletin board I put it there to send a thank you to that man who was courteous to year round seniors and well deserves our patronage.
Got battery replaced